The year 2020 began with the two major parties facing contrasting challenges:
Zelensky and his principal phone.
The Republicans had only one serious candidate, President Trump, who had just been impeached by the House of Representatives because his telephone call with the President of Ukraine, Volodymyr Zelensky, clearly indicated that he was holding up military aid passed by Congress in hope that Zelensky would do him a political favor first. At that point the Russians had already seized Crimea and had covertly invaded eastern provinces. The party held a few early primaries but called off most of them for lack of interest.
The Democrats, on the other hand, had a large number of candidate, probably too many. The front-runner was Bernie Sanders, the liberal senator from Vermont who was not afraid of being labeled a socialist. The party had eleven so-called debates among the candidates! It also had a large number of heavily contested primaries.
Republicans were expected to toe the line.
The impeachment trial occurred in the Senate from January 22-February 5. The Democrats asked for the ability to call witnesses. 51 Republicans voted this request down. In the end all of the Republican senators voted against the charge of contempt of Congress. Mitt Romney was the only senator to vote in favor of the charge of abuse of power.
On January 14 a “debate” was held among six Democratic contenders in Des Moines, IA. Senators Sanders, Klobuchar, and Warren, Joe Biden, Pete Buttigieg, the Mayor of South Bend, IN, and someone else participated. I did not watch. I have always found these events too embarrassing to watch.
Popular in Iowa and New Hampshire.
During the impeachment trial the senators all needed to stop campaigning in order to attend. The Iowa caucus on February 3 was a gigantic mess for the Democrats. They tried to use an app, but it malfunctioned. Later they recanvassed and determined that it was a virtual tie between Sanders and Buttigieg.
The New Hampshire primary was on February 11. Sanders and Buttigieg split the eighteen delegates evenly. This was bitter news for Warren, who expected to do well in a neighboring state.
Biden and Clyburn.
For some reason the media decided that the most important primary was in South Carolina, a state in which no Democrat could possibly win at any point in the foreseeable future, on February 29. It turned on the endorsement of Jim Clyburn, the most powerful Democrat in South Carolina, allegedly because Biden promised to appoint a black woman to the Supreme Court if elected. After Biden’s victory in South Carolina, Klobuchar and Buttigieg dropped out and endorsed Biden.
Bloomberg did poorly in the debate.
On March 3, Super Tuesday, Biden won ten states, Sanders won four, and Mayor Mike Bloomberg won American Samoa. Warren and Bloomberg dropped out, leaving only Biden and Sanders as serious candidates. I was astounded and quite disappointed that the best that the party could come up with were two guys who were even older than Trump! He could even claim to be the youthful candidate.
A week later Biden won four fairly large states, and Sanders prevailed only in North Dakota.
Most of the remaining primaries were postponed or, in New York’s case, canceled because of the rapid spread of COVID-19. All of the center-left candidates gave their support to Biden. Not even Senator Warren1 endorsed Sanders.
On June 15 Louis DeJoy became postmaster general. He immediately implemented cost-saving methods including banning overtime and the removal of mail sorting machines. Because of COVID-19 many states began to expand or even require mail-in balloting. On July the Postal Service announce that it would not be able to meet some state deadlines. On August 18 in response to lawsuits from several states DeJoy rolled back his cost-cutting measures, but most of the sorting machines targeted for removal were already gone. On August 21 and 24 DeJoy testifies before the Senate and House that the USPS will do its job. On September a federal judge issued a preliminary injunction prohibiting DeJoy’s changes because they were “politically motivated”.
This guy probably survived the Tulsa rally.
On June 20 Trump held his first rally in Tulsa, OK. Attendance was far short of Trump’s prediction of almost a million. The actual attendance was probably less than ten thousand. Herman Cain was there without a mask. He got COVID-19 there or somewhere else and died on July 31. Despite the rising death count due to the pandemic, Trump continued to hold rallies both indoors and outdoors throughout the summer and fall. God only knows how many of his own followers died because of his election strategy.
Bernie campaigned hard everywhere.
The last primary in the nation was in Connecticut on August 11, the same day that Biden announced that his running mate would be Kamala Harris. Because I had voted by mail a week or so earlier, that did not affect my choice. The options were Joe Biden, Bernie Sanders, and Uncommitted. I voted for Uncommitted. Biden got nearly 85 percent of the vote. My candidate got 2.26 percent, which was more than Tulsi Gabbard received. This may have been the least important vote in the history of elections.
The convention started six days later. The Republican show began on August 24. Because of the fact that the results were predetermined and COVID-19 was still rampant, the parties did not really convene. Instead, they both took advantage of the free TV time to put on shows promoting their ideas and people. Of course, the Republicans only had one idea (more of the same) and one exalted person.
I did not watch any portion of either convention. I saw a few clips on Twitter.
On September 1, more than two months before the election, an article on the news website Axios stated that if more Democrats than Republicans voted by mail—as seemed very likely—any results from election night might falsely skew toward a landslide victory by Trump.
It is hard to believe in retrospect, but much of the media attention during the summer was on Black Lives Matter protests concerning police violence and the response from right-wingers. They had better optics than Trump’s ceaseless rallies and Biden’s masked drop-in visits.
On September 18 Ruth Bader Ginsburg died at age 87. She was a remarkable woman, but her refusal to retire during the Obama administration was, to me, unforgivably arrogant. It has exacted a huge cost.
On September 26 Trump nominated federal circuit judge Amy Coney Barrett to succeed Ginsburg on the Supreme Court. At least eight attendees at the nomination ceremony subsequently tested positive for COVID-19.
The New York Times on September 27 published summaries of Trump’s tax returns for fifteen years, in ten of which he paid no income tax. Trump, of course, dismissed the article as “fake news”.
On September 29 the first extremely chaotic presidential debate took place. At least eleven people involved in it got COVID-19. I did not watch, and I did not get COVID-19.
Both Trump and his wife tested positive two days later. The following day Pence and his wife tested positive. Trump was taken to Walter Reed Medical Center where he was treated with dexamethosone and remdesvir, which were not generally available at the time. While still in the hospital he took an unmasked victory lap in his limo. He was released after three days and pronounced himself “immune”, but he was still experiencing coughing fits on October 8.
The second debate was canceled because Trump refused to participate unless it was face-to-face.
Trump began making personal appearances on October 10, and shortly thereafter he started to appear at rallies throughout the country. Biden’s campaign was much more low-key, and Biden almost always wore a mask.
On October 26, a week and a day before the election, the senate confirmed Amy Coney Barrett. One Republican, Susan Collins of Maine, and all Democrats vote against her.
On October 27 the White House science office released a memo that said that “Ending the COVID pandemic” was the greatest accomplishment of Trump’s career. Someone in the White House staff had apparently read a newspaper or listened to the news at some point in the last few months. The statement was quickly withdrawn.
Throughout the summer and the fall Republicans filed lawsuits in many state courts in an attempt to throw out various kinds of ballots or extensions of time periods for voting. This strategy was understandable. For the last three decades whenever the turnout was high, the Republicans had lost, and the demographics had worsened for them considerably. A primary element of their strategy had been to restrict voting in every possible way. On November 1 and 2 a Republican suit to dismiss 127,000 drive-through votes in Harris County, TX, was rejected by the the Texas Supreme Court and a federal judge.
On November 1 and 2 Trump attended ten different rallies in swing states! Since he seldom spoke for less than an hour, I wonder how his handlers got him to all of those places. Pence and the Democrats campaigned a lot less.
On election day, November 3, the voting and counting went smoothly almost everywhere. However, the USPS previously claimed that 300,000 ballots that it had received had not been scanned as delivered. It then disobeyed a court order to search for them.
At 11:20 p,m. Fox News named Biden the winner in Arizona, the first state to flip from the 2016 results. Trump and the Republicans were furious at the network for doing so. They had been painting a picture of a Trump landslide from early returns from early returns that mostly did not count mail-in ballots. This was exactly what the Axios article predicted.
At 2:30 a.m. on November 4 Trump claimed “Frankly, we did win the election.” It was lie #30,001 of his presidency, perhaps the biggest one of all. At 6 p.m. the Associated Press awarded Wisconsin and Michigan to Biden. He therefore needed to win only one of the four remaining states: Georgia, North Carolina, Nevada, and Pennsylvania.
On November 5 a bevy of ludicrous lawsuits by Trump supporters in those states were dismissed while the counting continued.
Rudy Giuliani at the Four Seasons (Total Landscaping).
On November 7 all the major networks reported that Biden won Pennsylvania and therefore the election. The Republican litigation machine, however, was just getting warmed up. It filed more than sixty lawsuits challenging the methods or the results. All but one was rejected; it was a ruling that extended the deadline for receipt of mail-in ballots in Pennsylvania for three days. The effect was negligible.
When all was said2 and done, the election was not a close one. Biden received more than seven million votes than Trump, and the margin in the Electoral College was 84. Of the last four states only North Carolina went into Trump’s column.
So, then President Trump graciously conceded defeat and, like all of his predecessors, participated whole-heartedly in a smooth and seamless transfer of power and responsibility.
Uh, not exactly. Trump, who had also claimed that he had been cheated by a rigged Emmy award system3 and that he had actually won the popular vote in 2016, never conceded defeat. Instead, he insisted that he had been the victim of what he called “The Big Steal”. Several aides later claimed that they heard him say that he would never leave the White House.
He was still there at the end of 2020. A description of the electoral brouhaha of 2021 can be found here.
The other races: The Democrats lost some seats in the House of Representatives, but they still maintained a majority.
The Republicans had controlled the Senate, but the Democrats picked up a few seats, which brought their number up to 48 from 45. The two seats in the state of Georgia remained to be decided in a special runoff election to be held on January 5, 2021. Rev. Raphael Warnock challenged Kelly Loeffler, who had been appointed senator by Governor Brian Kemp in January of 2020. Jon Ossoff vied for the seat that had been held by David Perdue for six years. Since Biden had carried Georgia, it was considered plausible that the Democrats might unseat one or both incumbents. However, Biden’s victory margin was only 17,000 votes.
What a contrast between the two candidates! Loeffler and Perdue were both CEO’s who were accused of using insider information when they both unloaded large quantities of stock just before the market crashed. Warnock was a black pastor, and Ossoff was a Jewish documentary film producer and investigative journalist. No black man had ever been elected to the Senate from a former Confederate state. Both Perdue and Loeffler loudly proclaimed that they had actually won in November, and they called for the resignation of Georgia’s Republican Secretary of State, Brad Raffensperger. He told them (and later, Trump) to go pound sand.
The key would be turnout. Republicans did everything they could to suppress the turnout. I joined many others in supporting Stacy Abrams’s Fair Fight campaign to get out the vote. I sent them $100. It worked. Both Warnock and Ossoff won. Warnock defeated Loeffler by more than two percentage points. Ossoff’s margin was smaller, but it exceeded Biden’s margin over Trump.
So, the Senate would consist of fifty Republicans and fifty Democrats. Ties would be broken by the President of the Senate, who was the newly elected Vice-President, Kamala Harris. No one foresaw this outcome.
1. I was hoping that I might at least get a chance to vote for Warren in the primary. She seemed like the only candidate with specific ideas. The other reasons that I liked her were enumerated here.
2. Well, actually a lot more was said and done in the fantasy land of Trump supporters.
3. During the last debate with Hilary Clinton Trump claimed that the presidential election was probably rigged. Clinton replied that he had made the same charge against the Emmy awards. Trump’s “reality” show, The Apprentice, was nominated for four Emmy awards and lost to The Great Race each time. I never saw either show, and for all I know, the results may have been rigged. It certainly would not surprise me if most of the voters hated Trump. Practically everyone who ever dealt with him despised him.
I kept pretty good records of what my activities during 2021. I decided to arrange this entry in chronological order with separate entries for a few startling or momentous events.
January: 2020 was widely considered the worst year ever or at least in my lifetime, but it appeared that 2021 might wrest that crown away. It had the usual 365 days, but it felt like the longest year of all time. I had rather enjoyed the tranquility of the isolation in 2020, but by January of 2021 I really wanted to play bridge and see all of my friends again on a regular basis.
During the first few days of the new year no one talked about anything besides the election. I had become convinced early in the election campaign that Trump would try to start a coup if he lost. I was right. That story has been told here.
On the Pandemic front the big news in late 2020 was that three different vaccines would soon be available, but the schedule had not been published. The priority would be given to health care workers and then to those over 65.
We sufferers from trypanophobia were relentlessly subjected to photos of people with their sleeves rolled up as someone near them administered the shot (or “jab” as they called it in England).
On January 1 I played bridge online with Ken Leopold. We scored over 65 percent, one of my best scores ever. I still did not enjoy it.
Senators Manchin and Sinema.
On January 4, my sister’s 65th birthday, both of the Democrats were declared winners in Georgia. The Democrats seemed to be in control of both houses of Congress, but two of them, Joe Manchin of West Virginia and Krysten Sinema of Arizona, were not reliable votes. The former was in bed with Big Coal and conservative for even a Blue Dog, and the latter was just a narcissist.
On January 6 I played bridge with Ken again. This time we did horribly. When I get nervous playing online (sometimes because I am not yet used to the BBO interface), my left hand begins to shake.
Almost none of the rioters that stormed the Capitol wore masks. Deaths from Covid-19 were still averaging 4,000 per year. So, on top of everything else the insurrection was also probably a super-spreader event.
Ken and I had another awful game on January 8. This time I had an excuse. While we were playing, Sue was in the other end of the house and had a heart attack. She called 911, and an ambulance took her to the emergency room of St. Francis hospital. The doctors put in a stent. In January of 2021 hospitals were a very dangerous place. I was quite worried. I had long known that a day like this might come. Sue was quite overweight, and she knew that she had a mild case of diabetes for a long time. She never exercised, and her eating and sleeping habits were deplorable.
Almost all my horror stories involved Unite.
Expedia sent me an email that said that I had a credit with United Airlines. I had absolutely no idea what caused this. I looked at the header for the email; it seemed legitimate. At that point it seemed pretty unlikely that I would ever fly on United again. Unfortunately, the email got lost when I cleaned out my Outlook folders before moving to the Asus computer (details here) in 2023. So, I probably will never know any more about this.
I drove Sue home from the hospital on January 11. For the rest of her life she was required to administer insulin shots to herself and to take several types of heart medicine and a few other drugs for other chronic issues. She was on a fairly strict diet aimed at getting her weight down and her blood-sugar level under control. She could walk without assistance, but she had no stamina. She seemed worse a couple of days later.
She made an appointment with her primary care physician. The appointment with the doctor seemed to go OK. There might have been an adjustment to her drugs. I was required to wake her up every morning at 9 a.m. and to remind her when it was 6 p.m. After a while she figured out how to give herself reminders on her phone, but I still needed to awaken her every morning.
On January 20 Joe Biden was sworn in peacefully. At this point some right-wingers were claiming (with no evidence whatever) that the rioters (or at least the instigators) were actually from Antifa or Black Lives Matter or even the FBI. The FBI had begun searching for participants. There was an unbelievable abundance of video. Evidently for a lot of these bozos this was the culmination of a great deal of training and effort, and they wanted to make sure that they had mementos. Many of them would come to regret that decision.
On the 23rd I wrote in my notes that Sue seemed a little better, but she was still quite weak. She said that she could cook some, but she requested that I do the dishes. I agreed, of course, and there were several delicious but easy meals that I was comfortable preparing and cooking. I shopped for them, and she learned how to order groceries online.
February: On February 5 I played on BBO with Eric Vogel. We scored better than 54 percent.
Sue has rehabilitation therapy scheduled for the 8th, but she canceled it. She did that a lot when she had her knee replacement surgery a few years earlier. For a little while she tried to walk around on Hamilton Court. I joined her for a few of these jaunts. The cold air bothered her breathing for some reason. When it got warmer she went on little walks by herself, but she eventually stopped doing them. That was just the way she was. It would have done no good to nag her to exercise.
On the next day I played with Eric again. This time we scored better than 57 percent. I was starting to feel more relaxed playing online, but I still hated it. It was also the day that Trump’s trial in the Senate began. The first vote was on whether the process was constitutional. That passed 56-44 with six Republicans voting in favor. However, 67 votes will be required for conviction, and so it appears that he will walk again.
On the 10th Sue went back to her heart doctor. He put her back on Lasix to reduce the buildup of fluids. This seemed to help her a lot, but it made her go to the bathroom. It took her a bit of time to learn how to control this situation.
On the same day I went downstairs to walk a few miles on the treadmill1. It made a horrible sound, and I had to unplug it. After I thought about it, I became pretty sure that this was caused by the cats, Giacomo and Bob. They both took naps on the treadmill after visiting the litter box, which was also in the basement. A bit of litter might have stuck to their paws, then fell into the treadmill’s mechanism, and somehow made it jam up. In any case fixing or replacing it was not a job to be undertaken when all of society was under lockdown.
I always watched an opera or a streamed TV show or movie on my laptop situated on the ping pong table.
On the very next day I spent 100 minutes on the rowing machine that Sue had bought for me many years earlier. It gave me a sore tailbone. I brought down a small pillow and strapped it on top of the seat. I also brought down a pair of grey sneakers and permanently tied them into the footrest. It had bothered me that my feet slipped while I was rowing. This solved the problem.
Sue at some point in February had an anxiety attack. This was really the worst symptom yet. She had difficulty breathing for several minutes. This development meant that I had to keep bottled up my feelings about everything (including but not limited to my disdain for the pigsty in which we lived) or risk killing my wife. She got a prescription for this from one of her doctors. It seemed to work.
Over the next few days I spent some time doing our income taxes. I filed them electronically using “Free File Fillable Forms” and almost immediately received a refund from Connecticut. The federal refund did not arrive for several months. I can’t complain too much; the IRS did send a “stimulus” check of $2800.
At some point I dropped my Pixel 2 cellphone and cracked the screen. It still seemed to function correctly. This device, which I came to hate, continued to function until May of 2022. Its demise occurred somewhere in Germany and was described in detail here.
March: The 2nd was Sue’s 70th birthday. She was planning on throwing a big party, but she was definitely not up to it, and not many people would have been able to come anyway.
On March 15 Sue and I drove to a huge parking lot on Runway Rd. in East Hartford. There we received our initial Pfizer mRNA-based vaccine. It was a very quick and well-organized process overseen by members of the National Guard. The vaccine was reportedly more than 90 percent effective, which was incredibly high for a vaccine of any time. The number of new cases was already dropping in response to its availability.
A meeting of the District 25 Executive Committee (EC) was held via Zoom. Not much was decided. The big issue was whether the district would follow the American Contract Bridge League (ACBL), the locality, or nobody with regards to requirements for vaccination and/or masks.
On March 16 the weather was nice enough to walk five miles outside. However this was the last time in March that I was able to achieve that distance. Subsequent walks were cut short by pain in my right foot that seemed somehow to be related to the chronic tendinitis that I had in the IT band that ran from my knee to my hip (described here). This was quite upsetting to me.
On March 21 I posted the pre-registration form and deposit for our team for the Grand National Teams (GNT) qualifying tournament: Felix Springer, Trevor Reeves, Ken, and me. The qualifying games would definitely be held online on BBO. The national finals were scheduled for the summer NABC. Because that tournament had been canceled, the GNT finals would be held online.
On March 22 the Tournament Scheduling Committee (TSC) for District 25 (D25) met on Zoom. The plan was to hold the Ocean State Regional in Warwick on the week before Labor Day, if possible. The ACBL was planning to make a decision about sanctioning tournaments on May 22.
On the last day of March I made a long overdue appointment with my dentist, Dr. Coombs in Suffield. I later canceled the appointment because of fear of Covid-19.
April: No April fool jokes on April 1: The last blossom on the Christmas cactus appeared. The most remarkable story of the year concerned the mysterious injury to Sue’s cat, Bob. The details have been posted here.
April 5: I sent out an email composed by Sue Miguel to promote the online GNT qualifying tournaments that will be held at various times.
April 7: Bob seems nearly fully recovered.
April 13: Frances Schneider, the outgoing president of the Connecticut Bridge Association (CBA) asks me to take over her job at the end of her term. I declined because I was still doing a great deal of work for the district, and no one seemed to be taking seriously that I planned to resign those duties at the end of the year, and a great deal of effort would be required to replace me.
April 15: Sue and I drove back to East Hartford to be given the second Pfizer shot. I was once again amazed at how easy it was. I have always absolutely hated even the idea of shots, but this was not a bad experience. A fairly sizeable percentage of the population, however, has bought into the idea that the vaccines are some kind of plot generated by the Big State.
No screens online.
April 17-18: The GNT qualifier was held over a weekend online on BBO. In the first round on Saturday our foursome played in a four-way, which was necessary because there was no way to do a three-way on BBO. Because it was so easy to cheat on BBO, we were supposed to provide our own way of communicating visually (via Zoom or some other device). There were no instructions as to how this should or could be done. It was left up to the players, each of whom was paired up with an opponent in the way that is done in matches that used screens. .
The Meyerson team. Bernie is on the right.
In the first half of the first round we met Steve Meyerson’s team for a twelve-board match. I was supposed to set up some kind of communication with Bernie Bendiksen. I had played against Bernie a few times at tournaments, but I did not know him well. He didn’t know how to do it, and neither did I. So, we just played. I think that the other six people figured out a way to do it.
We won easily. The margin was 30 victory points. That meant that we did not need to play in the second half of the first round. We did not need to come back until after lunch.
Meyerson’s team won the second half of the morning. So, they got to play in the second round after the lunch break
Stay away, Fluffy.
In the afternoon we had another four-way. In the first twelve-board match our opponents were the team captained by Dana Rossi, who was also the person with whom I was supposed to establish verbal communication. Dana was from southwest Connecticut; I had played against him quite a few times at sectionals, but I had never been friendly with him. He provided me with a link to a Zoom feed that he was controlling. I signed in on Yoga, my convertible laptop. I played the match online on my desktop computer. I was uncomfortable listening to Dana Russo talking to a little girl, presumably his daughter. He told her that they take dead animals to the incinerator to burn them.
Not in Flight B.
We won again, this time by 35 victory points. So, we qualified to play in the quarterfinals on Sunday. We were matched up against Brad Mampe’s team. I was paired with his long-time partner Steve Willner. I had played against them once or twice, but I had not conversed with either of them. They seemed to play very little except in this event. Steve ran the Zoom feed. They had previously played a version of the Polish Club (as, in fact, so had Dan and his partner, Adam Lally). In this match they played a fairly standard version of 2/1.
This was a twenty-four board match. We lost the first half by 11 victory points. Steve was not around when the second half began, but he showed up a few minutes later. Ken and I had some chances in the second hand, but we each misplayed one hand. We lost the second half by 24.
Eric and Victor Xiao in 2019.
The Mampe team defeated the team captained by Dan Jablonski in the semifinals. Their opponents in the final match would be the Xiao team, whose captain was Victor. They would play a 48-board match for first place at some later date, but they were both guaranteed to qualify for the GNT.
On April 19 I sent out another email on MailChimp for Sue Miguel. When I attempted to remove everyone from the audience that I was using so that I could replace them with C players, Donna Cone’s record did not move. In an online “chat” someone from MailChimp told me it was because her record had been “cleaned”, which meant that the email address was no longer valid. I had obtained this address from the Rhode Island Bridge Association (RIBA) several years earlier.
After I sent out the email I undertook to print a coupon for $3 off of a box of cat litter. Thus began the great encounter with the Geek Squad that has been recounted in detail here.
On April 24 I walked 2.5 miles, but I had to quit at that point because of the pain in my right foot. The pain persisted throughout the evening.
The next day I sent out another email for Sue Miguel.
On April 26 I listened to a very disturbing podcast on This American Life about how right-wingers are sabotaging the effort to get the nation to a state of “herd immunity”, in which enough people have immunity that new infections cannot find new hosts. It has been posted here.
May: On May 2 I sent the following email to my friend, Bob Sagor (introduced here), the captain of the team that finished third: “The Xiaos won C. They can’t play in both flights. You may get to play in the NABC!”
On Thursday, May 6, I mowed the lawn for the first time in 2024. As usual, the Honda lawnmower started on the first or second pull. I needed to stop after completing the parts of the yard that face Hamilton Court or North Street. I sat, stretched the IT band on my right leg, and rested a bit. I then mowed the rest of the lawn.
The flowers on the daffodils and tulips in the neighborhood were withering. New Englanders said that the plants were “going by.” I had never heard this expression before coming to Connecticut, and I have never seen it in print.
Bob Sagor.
On May 8 Brad Mampe’s team beat Victor Xiao’s team in the final match of the Flight B qualifying tournament by 50 Victory Points! The third-place match was won by the team thrown together at the last minute by my friend and occasional partner, Bob Sagor. In fact, Bob’s team did attend the tournament, which was held online. They added Felix to their roster.
On May 11 Sue somehow hurt her left foot. I gave her the ankle brace that I had used a couple of times when I had sprained my ankle. Also, her ears were stopped up. Neither of these conditions lasted very long, but they made her even more miserable.
On May 13 I walked five miles with only two stretch breaks in 70 degree weather. I considered that a big improvement! Giacomo was having trouble getting up the steps from the basement to the house. I hated to do it, but I was going to need to bring the litter box upstairs.
The was the day that the Center for Disease Control (CDC) eliminated the mask guidelines “for most”. This was strictly a political move. Hundreds were still dying every day, but an incredibly large number of people resented being told to wear them. Good masks were an effective means of reducing the spread of the virus. The CDC had fumbled the ball when they said that any sort of face covering would do. Only later did their spokesmen indicate that the N95 masks were many times more effective than ordinary cotton ones.
Yoga and Big Bubba.
On Wednesday, May 26, I had placed my convertible computer, Yoga, on the floor next to the nightstand in the bedroom just before I took a nap. I then set my Big Bubba mug on the nightstand. It fell on the computer. Even though Yoga was closed, the impact cracked the screen. It was no longer functional.
Two days later I ordered a Microsoft Surface Go laptop from Best Buy. Before the Pandemic there was a Best Buy store in Enfield, but it had been closed. I had to drive to Manchester, CT, to pick it up. I did not give it a name.
On May 31 the Hartford Bridge Club reopened. Eight pairs played in a Howell. Masks were required (thank goodness!) because of the policy of West Hartford.
June: On the first day of the new month my new laptop would not operate. The screen was all black or dark grey. I could see the cursor, but i could not get it to operate. I made an appointment and drove to Best Buy in Manchester. The guy at the Geek squad desk was sanguine. He told me that “It uploads changes every Tuesday; something must have happened so that it could not reboot.” I asked him if I should make an appointment now for the following Wednesday. He advised me to hold the power key, which was the second one from the right on the top row, down for ten seconds.
On June 3 the TSC had a Zoom meeting. The district will try to hold a tournament in the week before Labor Day in Warwick, RI. This was exciting news. I sent out three big emails about Warwick.
That evening I found Bob in the basement. I deduced that he was able to climb up and down the stairs. I moved the litter box back to the basement.
Sohail Hasan, a partner from a tournament in 2019, sent me an email that asked me to play with him in Warwick.
On June 5 Chen’s team beat Mampe’s in a close match in the Flight A final of the GNT qualifier. That would really have been something if Mampe’s team had won both A and B.
The internal modem on my desktop computer stopped working, but I got the Belkin external modem to function. 52 people unsubscribed to my emails. That was a very high number. It was 94 degrees outside that day. I found that I could no longer tolerate long walks in temperatures above 90. When I was in my fifties I had no problems running in 100+ temperatures. It was still very hot the next day.
Sue told me that she has seen a white circle in the middle of her field of vision twice. This could be very bad. I certainly hoped that it didn’t happen again.
On June 8 I committed to play on July 1 with Felix Springer at the Hartford Bridge Club. I needed to avoid getting too many masterpoints because my total was very close to 2500, which was the cutoff for the GNT in 2022. I needed to be under that total for the roster that was published on August 6, 2021.
While researching for the blog entry about the Mark Twain writing contest (posted here), I discovered that Dorothy Clark was one of the judges. I played against her many times in Simsbury, and I was also her partner one evening, as described here.
Me, Felix, Eric, and Trevor.
June 12th was my third straight day of pain-free five mile hikes. I committed to play on 6/21 with Eric Vogel in club qualifying game for the North American Pairs (NAP).
The next day I committed to play at the HBC with Trevor Reeves on June 29. That game got canceled later.
On June 14 I discovered that Sue’s cat, Bob, was able to use the ramp that led from the basement to the cat door and thence to the back yard. So, he evidently no longer needed the litter box.
I played with Eric online on June 21. We were horrible.
I learned on June 27 that I did not need to report for jury duty. In 2023 I would be 75, which would allow me to avoid jury duty forever. I never served on a jury. I came close once. I was selected as an alternate for a civil case about an automobile accident. It was scheduled for two days, but one of those was canceled because of a bomb threat. I was unable to attend on the rescheduling date, and so I was excused.
6/29 Bob Bertoni (introduced here) died at 5:45 AM. This was very hard to take. Bridge in New England will have a very difficult time recovering without him. Over the subsequent years I have thought of him very often. His obituary was posted here.
John Willoughby.
Sue played bridge at the HBC with John Willoughby. After the temperature topped out at 97 degrees, a front came through with a thunderstorm.
6/30 I played with Felix at club. There were nine tables. We won with 62+%, and I earned my Q for the NAP qualifier.
July: A lot happened in July. On the first Sue and I drove to Bradford, MA, for Bob Bertoni’s wake. I had to let Sue off and park several blocks away. I saw Peter, Lois DeBlois, Carolyn Weiser, and Paula Najarian, who, to my great surprise, had white hair. A lot of the bridge players from the Eastern Massachusetts Bridge Association (EMBA) were also there. I introduced myself to Beth Bertoni and told her that I did not know what we were going to do without Bob. I really meant it, and in the ensuing months and years I learned that my concern was justified.
Sad news: O’Connor’s closed for good at the end of 2022.
On the way back to Enfield we stopped for supper at O’Connor’s Irish restaurant in Worcester. I had to let Sue off again before I found a parking sport a good way from the door. This was our first night out in over fifteen months. We wore masks until the food came. Most of the other diners acted as if the Pandemic had never happened.
Mrs. Brown’s giant chicken and vegetable pot pie.
I had the chicken pot pie and a Guiness. It was good, but not a lot better than what could be purchased at the grocery store and reheated. It was nice, however, to be in public and see people who were having a good time.
It was raining lightly when I walked out to retrieve the car. By the time that we reached the Mass Pike there were torrents of rain. I drove almost all thee way home with the windshield wipers on at the highest speed. Most of the time I had great difficulty seeing the lane indicators. This was the worst occasion for summertime driving that I ever experienced.
It continued to rain very hard on the next day. Enfield seemed to get more rain than nearby locations. The back yard was flooded, and a few puddles were evident in the basement. Never in the more than thirty years that we had lived in Enfield had water seeped into the basement. I struggled to understand where it came from. Evidently concrete is slightly porous, and when the soil is very wet the water finds its own level.
Sue borrowed (or otherwise procured) a Sears Wet/Dry Vacuum and showed me how to use it. The puddles were eliminated rather quickly.
Stuart Whittle and Saul Agranoff.
On July 9 Saul Agranoff asked me if I could help with the EMBA website. It had been designed and supported by Bob Bertoni. I supplied him with the email address of the contact person at Bob’s company, Megahertz Computer. I also explained that I had never worked on the EMBA website, had no credentials for it, and was pretty certain that it was significantly different from NEBridge.org.
On July 10 I received emails from District 25 officials who were concerned about new ACBL rules for tournaments. They evidently required masks on all players and a distance of nine feet between tables.
My notes said that on the next day the Connecticut Bridge Association (CBA) announced a sectional in Stamford. I could find no details about when this was scheduled to occur. This struck me as very peculiar because I was a member of the board in 2021 (and the previous eight years). To my knowledge we had no meetings whatever during the Pandemic.
My notes also indicated that on the next day that I sent email to my steady partners. Because a large number of emails were deleted when I converted to the Asus box in the fall of 2023 (described here), I cannot locate a copy of this email, but my recollection is that I wanted to set up a regular schedule for online play at the HBC on Tuesdays and Wednesdays.
On July 13 I played bridge at the H
I kept a couple of these masks to use while mowing my lawn in allergy season.
BC with Felix. Quite a few players had difficulties with the masks. The most common complaint was that they caused glasses to fog up. I had bought ten masks for $10 at Shoprite. They were sold by Hanes and made of cotton and were washable. They probably stopped not even one infected particulate, but they did not bother me even a little.
Ben and Ginny Bishop provided decorated masks for members of the HBC. Sue ordered one. I don’t know what happened to it.
On July 15 I renamed the blog entries that chronicled the story of my life as The 1948 Project. It was a takeoff on the somewhat controversial 1619 Project that was sponsored by the New York Times in 2019 concerning the role of slavery in the development of the United states.
On the same day a $63.75 charge from Slice appeared on my American Express card. This was for three pizzas that the cellphone that was in my pocket apparently ordered while I was on one of my five-mile walks. The pizzas were delivered, but I had refused them because I did not place or confirm the order.
In an open pairs game at the HBC on July 20 Donna Lyons (introduced here) and I scored 62%. It was Maria Van der Ree’s 90th birthday.
On July 22 I played at the HBC with Joan Brault (introduced here). There were a lot of wild hands. Joan and I did not deal with them very well.
On July 24 Sue and I attended Maria’s birthday party. We found the event somewhat scary. No one was wearing masks. People had had enough of Covid-19, but the threat was a very long way from over.
Ken Leopold’s teenage son Sam had died at some point in July. I never learned the details. Sue and I attended the burial service in Avon. It was the first Jewish burial service that I had attended. A few people from the HBC were there: Ronit Shoham, Geof Brod, Y.L. Shiue, Marie Abate, and Felix Springer and his wife Helene. Ken gave a very touching speech about his son’s baseball heroics.
The virus had been raising its ugly head. On July 30 the ACBL responded by canceling all tournaments scheduled for August, which included the tournament that D25 hoped to old in Warwick. I immediately sent out an email with the same selection criteria as the on that I had previously sent to announce the cancellation of the tournament.
August: On August 2 I received an email from Viking (the cruise line) moving the departure date for our Grand European Tour to October 23. That would preclude attendance at the scheduled tournament in Mansfield, MA. I began investigating the alternatives.
My notes for August 5 say “Stood up by Joan. Had to drive back to pick up Sue Rudd.” I do not remember either of those events or what caused them. American Express reinstated the charges for the pizzas. I called, and they reopened the dispute. In the end I had to pay for one pizza. It was not worth it to fight this any more, but I deleted the Slice app from the Pixel 2. I have told this story many times, and I have yet to meet anyone else whose phone ordered anything for them.
After a Zoom call in the evening with Mark Aquino, who, after Bob Bertoni’s death, had decided to run for Regional Director, I felt very depressed about the future of bridge in New England and elsewhere.
On August 6 I rebooked the Viking tour to depart on October 11.
Brenda Montague.
On the next day on behalf of Brenda Montague, the chair of the Nominating Committee, I sent out a set of emails to bridge players in New England soliciting volunteers for the job of vice-president. Trevor Reeves later talked with me about the possibility of applying. I don’t think that he went through with it.
On August 11 I attended the Zoom call with the three Regional Director candidates, David Moss, Mark Aquino, and Allan Graves. David was the District 24 Director from New York City. Allan Graves lived in St. Johnsbury, VT, but for years had only participated in NABC’s and international events. No one mentioned the word tournament. Allan argued that we should concentrate our efforts on trying to get people to play rubber bridge. I found the whole event very depressing.
After the bridge game on my 73rd birthday a bunch of people who had played in the game joined Sue and me for lunch at Effie’s Place. In attendance were Lea Selig, Susan Seckinger, Lois McOmber, Jeanne Striefler, Maria Van der Ree, and Fred Gagnon. We ate outside. I think that I had a Reuben sandwich. It was nice to have any kind of a social occasion.
The next day a “war room” Zoom meeting of D25 officials was held. Carole Weinstein, Carolyn Weiser, Jack Mahoney, Peter Marcus, Sue Miguel, Joe Brouillard, and Sally Kirtley atttended. Peter wanted D25 to cancel all tournaments for 2021 and 2022! Nobody took that suggestion seriously. The qualification tournaments for the NAP would be held online. Carole called the decision a “no-brainer”. I thought that it was a bad idea to decide that anything would be played online if an alternative was possible.
On August 19 I reluctantly voted for Mark Aquino for Regional Director. He won.
I learned on August 20 that airline reservations had been made by Viking for the trip in October. I started doing some serious research about the ports of call on the cruise, which would start in Amsterdam and end in Budapest.
SBC games were played at Eno Hall, the Simsbury Senior Center.
On August 21 I sent an email to players in the vicinity of Simsbury to determine whether they would be interested in resuming the games of the Simsbury Bridge Club (SBC). It is posted here. I received a lot of positive responses.
The next day Hurricane Henri passed through Connecticut. Enfield received only a little bit of rain, but floods were reported in Vernon and Manchester.
On August 24 I learned that the SBC will have been turned over to Sally Kirtley as of September 15. Ken did not want to direct the games. I asked her to verify the schedule with Eno Hall before I announced it.
On August 25 I sent an email to SBC subscribers that we would not be allowed to validate vaccinations on site. I definitely did not want to play bridge with anyone who had not been vaccinated.
Med Colket.
On August 30 Med Colket came up with a work-around. We could change SBC games to invitational instead of open so that I could validate vaccinations that were sent to me through emails. I could also automatically register players whom I had seen play at the HBC.
Aaaaargh! The U.S. has been removed from the white list by the European Union because of the recent uptick in the number of Covid-19 cases here. I began to wonder whether the cruise would be called off and, if not, whether we would be quarantined before boarding the ship.
September: On the first day of the month tropical depression Ida arrived in CT late at night. The rest of this heroic story has been told here.
On September 3 three European countries (Norway, Sweden, and Italy) began requiring tourists from the U.S. to quarantine. The problem was the new Delta variant was nearly twice as transmissible as the original strain, which had spread at an incredible rate before the vaccinations began. .
On September 5 the leaders of D25 were considering—via an exchange of emails—whether to cancel the tournament in Mansfield in November. Most people seem to be leaning in that direction.
On the following day Tom Corcoran, Sue and I decided to postpone the cruise until the spring because of the threat of quarantining in Europe. This would also allow Tom to spend his 70th birthday with his family in Vermont.
On August 8 the cruise was changed to begin on May 5 and end on May 22. Sue made the arrangements while I was playing bridge at the HBC. This period was chosen because no bridge tournaments were scheduled then. The new cruise started in Budapest and ended in Amsterdam. The other ports were the same or nearly so. This was not the last change in our plans, but I actually did go on the cruise on those dates. The bizarre details have been posted here.
On September 10 the HBC restarted the Saturday afternoon game. Peter Katz, my long-time Saturday partner, agreed to play with me.
On September 10 Sue and I went to the picnic for the Locke cousins. I sat by myself because I heard that some of the attendees had refused to get vaccinated, and no one in attendance wore a mask.
On September 14 for the first time ever my Honda lawnmower would not start. I later learn that there was gas or oil in the air filter. On the next day it started, and Sue hired a local guy to pick it up, change the oil, and check it out.
The inaugural Friday afternoon open game at HBC on September 17 drew only six pairs. I played with Trevor.
On the next day the first Saturday afternoon game at the reopened HBC was held. Both Mike and Susan Smith and Ken and Lori Leopold attended. There were five tables.
On September 20 I learned that changing the date of the trip had cost Tom $3K. I did not understand why, but there was not much I could do about it.
Giacomo surprised me by climbing back up on the couch. In his younger days he nonchalantly walked up onto the couch. He also executed a very tentative “mighty leap”2.
On September 21 the mechanic delivered the lawnmower and only charged $125. It ran very well. It was (and still is in 2024) the best lawnmower by far that I ever bought.
I realized on September 23 that I officially had exceeded my life expectancy at birth (73.1 years). I told people this at the HBC. No one seemed interested at all.
The cats had been acting weird for the last week or two. They no longer associated with each other. Bob stayed outside all day and night. He only came in only for meals or storms. Giacomo has returned to his throne on the back of the couch. He has taken to biting at his back legs and spine area. Who knows why?
On the same day the EC voted 9-3-1 to cancel Mansfield. I was the 1.
On September 24 the forecast on WTIC radio at 4:30 AM predicted a low of 75 and a high of 69.
The next day I discovered a sensitive spot on Giacomo’s back. For the first time ever he bit me.
Me and Ann.
On September 26 I was on the winning team of the first Swiss event at the reopened HBC. I played with Ann Hudson. Our teammates were Trevor, and Felix. We won by four victory points with a blitz in the last round against weak competition. I made made three bidding errors, but none of them cost us, and one helped us. 1♣-1♠-1NT-2♣–♥-2NT made 3; 2♣ by Ann was a relay to 2D (XYZ)3.Ann wanted to sign off in diamonds.
On September 27 I walked five miles without stopping for first time in months in perfect weather.
On September 30 I changed dentists because Dr. Peter Coombs did not take ConnectiCare. My new dentist was Dr. Bill Cummiskey.
October: On October 11 I canceled Chewy.com order of Advantage II, but it was delivered four days later. The charge was refunded on October 18.
On October 13 I saw Boris Godunov (an opera by Modest Mussorgsky recorded live in HD at the Met) at Cinemark4 at Enfield Square. Only one other person attended. Since that person was at least thirty feet away from me I took off my mask. I also saw two employees and one other person who was there to see a movie.
On October 15 I sent out the invitations for the first Simsbury game to 72 vaccinated people.
The next day Linda Starr helped me make boards at the HBC for the first game at Simsbury. Peter Katz and I finished first. There were only five other pairs, but it was a strong field. So far 4.5 tables are committed for the first game at the SBC.
On October 19 I got the points that I needed to finally make Gold Life Master even though I played poorly with John Calderbank.
Sally Kirtley set me an email that Eno “cannot accommodate SBC” on October 20. I had to postpone the first game, for which we had five tables.This was hard to take.
On October 20 I checked to make sure that everyone saw my email about the cancellation. Felix and Trevor agreed to play with Ken and me in the GNT qualifier next spring. HBC announced that it will drop mask requirement as of Friday. I had absolutely no intention of abandoning my mask.
On October 22 I discovered that Bob had a bump on his right shoulder that he did not like being touched. Sue was convinced that it was a bite. It did not feel like that to me.
I played with Sally Kirtley and learned that Eno Hall canceled our game because it did not have a janitor scheduled for October 20. Eight pairs had so far agreed to play on October 27.
On October 24 the HBC held its annual meeting on Zoom. Trevor had asked me to serve as a trustee, and I had agreed to a three-year commitment.
Donna Feir.
On October 27 Donna Feir let us use the boards that were made for the Tuesday night that was canceled because not enough people registered. It was Tom Corcoran’s birthday. Sue and I talked with him and his kids on Zoom. I copied the wrong .pbn5 file onto my thumb drive to give to Sally. I was ten minutes late at Simsbury because of Sue Rudd. Ken and I tied for first (out of eleven pairs) with Felix and Trevor.
On October 29 I discovered that Bob had one or two ticks.
November: We assigned November 1 as the birth date for two of our cats, Giacomo, and Woodrow. So, we celebrated Giacomo’s eighteenth birthday on 11/01/21. This was a big one. Both Woodrow and Rocky had made it to 18, but each died shortly thereafter. So, from now on Giacomo was playing with the house’s money.
In other cat news: Bob would not come into the house. Sue put food and water in bowls outside for him and made up a bed for him among all of her junk piled up outside of the blue door to the kitchen. Maybe he was afraid of Giacomo. Maybe he was afraid of me. Maybe he was just crazy.
On Tuesday, November 2. I drove into the HBC before the morning game and used the HBC’s dealing machine to make boards for the SBC game the next evening. John Calderbank and I then had a 59 percent game, a real coup for us.
I somehow managed to pull a huge tick off of Bob’s right shoulder. Sue claimed that he still had a smaller one on the left side of hs neck, but I had not seen it.
On Wednesday evening we had 3 1/2 tables at the evening game at the SBC. I had used the correct pbn file this time.
On November 6 the grey cat that sometimes roamed our neighborhood appeared. Bob stayed inside.
On November 7 an astounding sixteen teams played in the Swiss at the HBC! Food was provided, and the players were definitely ready to party.
I picked a second tick off of Bob’s right shoulder. I could not find anything on his left shoulder. This might have been the best day of the year at the Wavada household.
On November 12 Bob returned to the family. He got up on Sue’s chair without help while she was sitting on it. Sue was absolutely delighted.
On November 23 the first meeting of the new HBC Planning Committee was held on Zoom. John Willoughby, the new vice-president, ran the meeting. I learned that there would be a “rainbow” event for clubs in January. Gold, silver, red, and black points would be awarded 6
Sue has taken to sleeping on my chair in the living room because Bob would not leave her chair. Why, you may ask, does she sleep prefer to sleep on a chair rather than a bed?
On November 24 I sent a long email to the people on the EC to explain what I had been doing in my role as webmaster, database manager, and other things before the Pandemic. The rest of my frustrating but ultimately successful attempt to resign from these responsibilities has been described here in excruciating detail.
November 27 was another great day. U-M defeated Ohio State 42-27. Michigan had no takeaways and only punted twice. They had seven drives that ended in touchdowns. Needless to say, I did not watch the game, but I wished that I had. I feasted on lots of replays of the many highlights. Michigan finished the regular season 11-1 and would meet Iowa on December 4 for the conference championship.
11/29 For some stupid reason the TSC announced that it would meet on Zoom on December 15, a Wednesday evening. My protests that this was the ONLY time all week that Sally and I could not attend fell on deaf ears. I don’t know if Sally emphasized this, but I certainly did. was really upset about this.
December: Sue and I got our booster shots for the Pfizer vaccine at the local CVS.
12/3 I had a minor pain in my shoulder and neck; the only reason to mention it was because I had no known injuries there. The passport that I planned to use on the October trip would expire before I needed it for the rescheduled one in May. I had researched what was required. I took a photo of myself in the size and format required. I mailed it with all the other materials, including my old passport. The State Department did not accept the photo and sent the package back to me.
On the next day Michigan beat Iowa 42-3. The Wolverines were champions of the Big 10 for the first time since they started the championship game.
On December 6 the new stove that Sue purchased arrived and was installed. The burners are, in my opinion, much too hot, but I didn’t know what we could do about it. My neck felt much better.
12/7 I went to Walgreen’s and bought a new passport photo. They guaranteed that it would be accepted. Evidently there was a website that examined the image and validated it. I could not find my old passport.
The next day I found the old passport under my chair in living room. It had apparently dropped through the cushions. I mailed the forms back in.
Ken and I scored more than 72 percent at the SBC bridge game. That might have been the best score that I had ever recorded up to that point.
The space to the right of the Gold LM certificate will probably always be empty.
On December 10 I received Gold LM certificate from the ACBL and attached it to the east wall in my office below the other ones. I don’t expect to win any more
On the next Tuesday Donna Feir needed me to make boards for the morning open pairs game while she got the room set up. I did so. I only had time to make 5 boards for the Wednesday night game at the SBC. I made the rest of boards by hand. Unfortunately, when I did so I made boards #21 and 22 the same. Ken directed and Margie Garilli kept score on the BridgeMate.
On December 16 the EC voted on Zoom to move the Royal STaC to April of 2022, to cancel the Presidential Regional ordinarily held in February, and to hold two four-day regionals in May. One would be a free tournament structured along the lines of the Gold Mine held in 20197. The other would be open.
On December 17 President Biden postponed closing U.S airports to people from countries that were infected by the Omicron virus.
On December 22 I could not get dealing machine to work. At the SBC game we played using an old deck that had been given to me years earlier. The players did not like this much.
Discontinued but not forgotten.
In the little shelf on the north wall of my office I found a package of McCormick’s Meat Marinade. On Christmas day I used it to marinate a spoon roast that Sue and I feasted on. I put Bob up on my lap both in the office and the living room. He really liked the former when I petted him with both hands, but I was not able to get much work done when I did so.
By December 26 Omicron accounted for 71 percent of the cases of Covid-19 in the US. The number of new cases eclipsed 200,000 per day. The holiday season turned into a super-spreader event.
I realized that I must be allergic to Bob—sneezing and blowing nose all day. I bought ten N95 masks at Home Depot for $23. The CDC finally admitted that simple face coverings were better than nothing, but the N95 masks were tremendously more effect
I encountered no problems whatever in making thee boards for the SBC game. I played with Felix in the open pairs game at the HBC. We almost won; one different decision against Tom Joyce would have done it.
On December 29 I had a 64 percent game in the open pairs at the HBC with Eric. In the last game of the year at the SBC 3 tables, Ken and I scored 65%.
On December 30 at an emergency meeting of the HBC Board of Trustees (BoT) on Zoom. Carole Amaio was a riot: “Can you hear me? I broke my wine glass. Shit!” We decided to require masks starting on Monday.
On December 31 over 500,000 new cases were reported, the most of entire Pandemic. The only good sign was the fact that hospitalizations and deaths were not as prevalent as with the original virus. However, both vaccinated people and those who had already had Covid-19 were susceptible to Omicron.
U-M lost to Georgia 38-11. The football team had a great year, but they were not (yet) in Georgia’s class. Four bowl games were canceled in 2021.
1. This treadmill was given to me by Tom Corcoran. My first treadmill was purchased second-hand from someone who had never used it. I found them on Craig’s List. The belt on that one broke after I had used it regularly in the winter and foul weather for several years. Tom brought the second one from his house in Wethersfield. His wife Patti had used it for a while. He somehow arranged for removal of the old one and installation of this much better one. Incidentally, I claim to be the only person who has ever broken two treadmills. Prove me wrong.
2. Giacomo was the only cat that we ever had who attempted to make the “mighty leap” from the couch on which he tended to spend his days to my easy chair where he liked to sit on my lap while I was watching television. When in September 2021 he executed the “tentative” version of the leap, I realized that his legs and body were so long that he could actually reach the armrest that he landed on by just stretching out to his full length.
3. XYZ is a kind of new-minor forcing. After any three bids 2♣ is a relay to 2♦, usually to show invitational values. A ♦ rebid is an artificial game-force.
4. In December of 2023 the twelve-theater Cinemark complex in Enfield Square closed for good. At that point it became a twenty-minute drive to see a movie or, in my case,an HD opera.
5. Files with the extension “.pbn” (portable bridge notation) can be read by the Dealer4 software that runs the dealing machine at the HBC. At first I had Linda make some of these files for me using software on the HBC’s computer. In 2023 I discovered free software available for download that allowed me to make them on my computer. In both cases the files generated were completely random.
6. I am pretty sure that the “rainbow” event was later called a Royal STaC.
7. The free Gold Mine never happened. I do not remember why.
The Worst Year Ever?: The virus seemed to appear in or around Wuhan, China, in late 2019. It appeared to be extremely contagious. It was given the name COVID-191 on February 11, 2020. In the past such scares (SARS and Ebola) had pretty much bypassed the West, but within two weeks Italy had become a global hotspot. China, South Korea, and New Zealand fought the disease relentlessly, and had very good results. If all other countries had done the same, the disease probably would have run its course in a few months. However, because in many cases the disease had mild or even undetectable symptoms, many people did not take it seriously and were scornful of those who did.
Editorial note: I have decided to capitalize Pandemic as a sign of respect. There have been other pandemics in my lifetime, but Covid-19 was the only one that had a significant effect on the U.S.
Cases began appearing in the U.S. in early February. The first death was reported in the state of Washington on the 29th. On March 11 the World Health Organization declared it a pandemic. Two days later the Trump administration declared a national emergency and issued a travel ban from 26 non-European countries. However, the ban only applied to people who were not U.S. citizens. Need I add that this was an election year?
On Sunday March 15 Felix Springer and I played in a STaC game at the Hartford Bridge Club. The talk that day was largely about Colorado Springs, where a woman who had played in a sectional tournament may have been a super-spreader. She competed in the Bridge Center there in six events between February 27 and March 3. She died on March 13.
I later learned that Fred Gagnon had played in the same tournament, but he never was at the same table with her. Before the Pandemic struck Fred played both in Simsbury and Hartford and frequently partnered with my wife Sue. Details about the Colorado Springs incident can be found here.
Too close for comfort.
New York and its suburbs were hit hard very early. While attending a large gathering at a synagogue in Rob and Laura Petrie’s hometown of New Rochelle, a man who had recently been abroad passed the disease on to many people, including the rabbi. At one time 108 of the state’s 173 cases were in Westchester County, which borders on Connecticut.
My notes about the bridge game at the HBC on March 15 record that despite some mistakes Felix and I won.2 I remember that one woman who played that day wore a medical mask of some sort. We already knew that the club would be closed indefinitely after the game. Felix and I were the last two to leave the Bridge Center. He was responsible for locking up after we left. At the last minute I dashed over to the shelves that contained non-bridge books and selected Magpie Murders by Anthony Horowitz3 and Fatherland by Robert Harris. Both books resided in my house for much longer than I had planned, but I did eventually return them.
Sue and I had signed up for a bridge cruise on the Danube River with the famous expert, Larry Cohen. We were scheduled to leave on March 17. That cruise never happened. The details of the story are provided here.
Trump at the CDC.
Responding to the Pandemic: Although President Trump had declared a state of emergency, he, like most Republicans, absolutely refused to take the disease seriously. He made it clear that masks were not mandatory, and he refused to wear one. He then proceeded to make an utter ass of himself whenever he tried to talk about the Pandemic. He even predicted an “Easter miracle” that absolutely did not happen. Despite the fact that it was obviously an irresponsible if not evil idea, he actually encouraged everyone to go to church on that day.
Not only did this laissez-faire approach probably cost him the election; it also cost the country several hundred thousand lives. The Center for Disease Control also fumbled the ball. For some reason they refused to accept the test that had been developed by the World Health Organization, and their own test proved unreliable. So, for months as the virus spread geometrically throughout the country, the U.S. had no test. Soon the situation was much worse in America than anywhere else in the world.
To be fair Trump did direct more than a billion dollars to a virtually unknown company named BioNTech to develop a vaccine using mRNA technology. Others also were funded, but BioNTech received the biggest prize because its leaders claimed that with proper funding they could produce a new vaccine in a few months. Their effort was dubbed Project Lightspeed. Obviously Trump hoped that they would deliver by election day, but they missed by a few weeks. In fact, Pfizer, which did not participate, developed and tested a similar vaccine a little sooner, and the Chinese were already using a somewhat inferior vaccine by then.
Although most people who contracted the initial virus recovered after a week or so, the aged and those with comorbidities did not fare as well. The death rate in 2020 was over 3 percent. Nursing homes throughout the country often experienced horrendous situations. Hundreds of thousands of people died needlessly.
Of course, many people still had to work, but most of us hunkered down and stayed in our houses. We had to learn to order groceries—and anything else that we needed—online. I wrote a little program to allow members of the Simsbury Bridge Club to send me descriptions and/or pictures of their new lifestyle. I then posted them on a webpage that anyone could view. A few people sent responses, and I promptly posted them. You can view them here.
Reading: I also posted quite a few entries about my own life. I took advantage of the extra free time to read more. By June 28 I had read nine novels: The Three-Body Problem by Cixin Liu, Magpie Murders, Fatherland, Supermarket by Bobby Hall, Moriarity by Anthony Horowitz, Two for Texas by James Lee Burke, The House of Silk by Anthony Horowitz, The Brothers K by David James Duncan, and Wayfaring Stranger by James Lee Burke. Supermarket, which I bought at a rare venture to the Target store, was awful. The others were all pretty good. The Enfield Public Library was closed. I purchased several books from Powell’s in Portland, OR. It took them almost a month for them to send them, but their selection of new and used volumes was outstanding.
What I especially liked about Powell’s was the number of books by Jack Vance that were offered for sale. I found some listed there that I had never seen in a library or bookstore, including the one that won an Edgar award for him, The Man in a Cage.
One of the last books that I later ordered from Powell’s was Jack Vance’s autobiography. Because I like a challenge—especially when I had an enormous amount of time on my hands—I selected the version in Italian, Ciao Sono Jack Vance! (E Questa Storia Sono Io). Vance has always been one of my favorite authors, and his last book was certainly one of his best. What a life he led! He managed to finish the book even though he was in poor health and nearly blind. He had to dictate the entire volume.
I was so inspired by this book that I decided to undertake this set of blog entries, which I later labeled The 1948 Project. The details surrounding its genesis have been recorded here.
Most aspects of life were put on hold in the spring and summer of 2020. The American Contract Bridge League (ACBL) canceled all three of its national tournaments and prohibited its units and districts from holding tournaments for the rest of the year. The National Debate Tournament was also canceled. Hollywood closed shop.
Most schools attempted to reopen in the fall, but the result was a huge spike in the number of cases of COVID-19. The election was held in November, of course, but a very large number of people voted by mail rather than in person.
I walked southwest on North St. until it ended at Hazard Ave. (190). I turned left and walked west to Park St. Then a left on Elm St. I walked past Carris Reels to School St. and then north back to North St.
Exercise: I also exercised more during the lockdown. I was walking 35-40 miles per week, outside if the weather was tolerable, and on the treadmill when it wasn’t. On May 2 and a few other occasions I walked ten miles outside.
Later in the summer, however, I could no longer walk more than a mile or two without a pain gradually developing in the top of my right foot. This condition, which caused me to limp, bothered me throughout the year. I still walked, but I had to stop and stretch my IT band for a couple of minutes. Sometimes I would need to perform this ritual two or three times in a 2.5 mile lap. I often stopped after one lap. However, when I walked on the treadmill it hurt a lot less.
Therefore, I began to walk indoors more frequently. On my convertible laptop computer, a Lenovo model called Yoga, I watched many operas from the Metropolitan Opera’s streaming service that were new to me, including Ghosts of Versailles, La Wally, Orphée et Eurydice and many operas by Massenet and Bellini. I was really impressed by performances by Natalie Dessay, Teresa Stratas, and Marilyn Horn. The most bizarre moment occurred when Renée Fleming appeared in Rossini’s Armida. In a tender moment she rubbed cheeks with tenor Lawrence Brownlee, who happened to be black. When they parted more than a square inch of his brown makeup remained on her cheek.
I also watched operas on YouTube while I was walking on the treadmill. The quality was a little spotty—both the performances and the recordings. However, this introduced me to several of the more neglected operas, some of which were delightful.
The best thing about the YouTube operas was that I was able to make MP3 files of them using a piece of free downloadable software called MP3Studio. I had already made MP3 files out of my opera CD’s and downloaded them to a small MP3 player that I had purchased at Best Buy.4 I added quite a few operas from YouTube. My favorite was Tchaikovsky’s Cherevichki. I liked it so much that I purchased a DVD of its performance at Covent Garden in London.
I also downloaded hundreds of great rock and roll songs of the sixties and seventies. I could scarcely believe that most of the best songs from Bob Dylan, the Beatles, and the Rolling Stones were now available for free.
When I walked around the neighborhood I listened to music on the tiny MP3 play. In the cold weather I used my Bose headphones. When it was warmer I used ear buds.
My new and improved arch supports. The one on the right is inside-out.
Toward the end of the year I misplaced one of the arch supports that I had purchased from Walmart before the Pandemic. These were springy pieces of metal (I think) that were inserted into bands that wrapped around the foot and were secured by Velcro. I bought new ones at the same store that were spongy balls in elastic bands. They cost $10.
After I had used the new ones for about a month, the pain in my foot ceased, and I could walk five miles without stopping. I understand that post hoc ergo propter hoc is a famous fallacy, but I did not even consider reverting to the original pair when I discovered the hiding place of the lost arch support.
The Montalbano crew stayed together through all thirty-seven episodes.
I don’t remember how I heard about it, but on November 2 I subscribed (for only 8$ per month!) to a streaming service called MHz Choice. It had all thirty-seven of the Commissario Montalbano movies that I had learned about in 2016 in Sicily5 as well as dozens of other European mysteries and other offerings. All of them were captioned in English. I started with Montalbano (and a prequel called Young Montalbano), but I soon found many other shows that I enjoyed tremendously. There were also a few mysteries on YouTube, including the entire set of Inspector Morse shows.
During one of my walks around the neighborhood a bizarre event occurred. Just after I reached my house a car pulled into the driveway. It was driven by a man carrying three large cheese pizzas from Liberty Pizza. Evidently my phone, which was securely in my pocket, had somehow activated the Slice app to order the pizzas while I was walking. I was billed for them, but the charge was eventually removed from my credit card account after I complained about it.
On August 4 there was a tornado watch. A branch fell and damaged our gutter. A very large branch fell from a tree near the house on 10 Park St. It landed on and crushed a pickup truck that had been parked nearby. A week or more was required to clean it up. I don’t know what became of the truck.
Translation: In desperate need of a project to occupy my mind during the day, I decided in June to translate one of my travel journals into Italian. My Italian teacher, Mary Trichilo (TREE key low) agreed to read my efforts and to provide suggestions. I chose our 2005 Rick Steves trip to Italy that was billed as the Village Italy Tour.5 It was the first one on which the Corcorans joined us, and the first one for my first digital camera.
Reliving that experience was great fun; some of the best moments in my life occurred during those sixteen days. It was also a pretty good way to build my Italian vocabulary back up. I could only hope that I would be able to use it one day. I discovered a few websites that helped me a lot—translate.google.com, of course, but also Reverso.net and LanguageTool.org.
Masks: In the last three quarters of 2020 masks were required virtually everywhere. During the summer it was discovered that the disease was spread by aerosols from exhaling, talking, and singing. Moreover, being indoors greatly increased the probability of transmission. So, it was generally considered acceptable to go outside unmasked, but people were warned to stay at least six feet away from strangers. The last practice was called “social distancing”.
My favorite mask, but the straps tended to break.
The Center for Disease Control (CDC) had a problem. Although they knew that the N95 masks that had been approved for use by NIOSH for painters and others who were often exposed to aerosols were by far the most effective, their official announcements said that people did not need them. Instead they recommended that any type of face covering would work just as well. So, a lot of people made their own masks or even wore bandannas across the lower half of their faces like outlaws in westerns. Others, such as I, purchased ten cheap cotton masks made by Hanes that could easily be washed.
There was a good reason for this deliberate misinformation campaign. A shortage of N95 masks was feared, and it was considered critically important that the best protection (and tightly fitting N95 masks offered much better protection) be available to those who dealt with known COVID patients or with large numbers of people in situations that precluded “social distancing”.
For some people masks, especially the ones that worked the best, were very uncomfortable. They did not bother me much at all. I was, however, quite happy when, during the summer, it became apparent that masks were not necessary outdoors. Still, when I took walks I made certain to keep at least six feet away from other walkers whenever possible.
Health: I was never healthier than in 2020. I experienced no significant ailments at all—not even a cold or indigestion. That pain in my foot bothered me a bit, and on one occasion the nail on my left little finger got bent back and eventually fell off. On the other hand, I was exercising so much that I had to make a shopping trip to Kohl’s to buy a smaller belt to hold up my pants.
My mental state was pretty positive as well. I was able to concoct several interesting projects to occupy my mind when I was not exercising or reading. I would have appreciated a diversion now and then, but most of my life had been good preparation for an extended lockdown. I had a lot of experience at keeping myself occupied.
Sue was also pretty healthy physically, but she got winded very easily. Moreover, she has always been a much more social animal than I was. The strain of the isolation on her spirit was quite evident.
We took a couple of short trips just to get out of the house. At some point in June or July we drove down to Gillette Castle and had a little picnic. We found a spot that was shady and isolated. The walk from the parking lot to our site was uphill, and it definitely wore Sue out. After lunch I took a hike up to the castle by myself. Only a few people were there, and I kept my distance from all of them. This was a very simple outing, but it felt like a small taste of freedom. Perhaps prisoners have the same feeling the first time that they are allowed into the exercise yard.
Lunch at the zoo.
On September 24, when it finally appeared that the Pandemic had abated a bit, we made a road trip to Roger Williams Zoo in Providence. The highlight for me was when we went to see the sloths. I got to show the attendant there that I was wearing a tee shirt with a sloth on it. Sue had bought it for me in Costa Rica.8
On the way back to Enfield we made a stop in Willimantic so that Sue could show me the Shaboo Stage, an outdoor venue that she had frequented to watch local musical performers, mostly blues bands. Sue was friendly with several of these people, and she was very worried for them. The lockdown had eliminated their primary source of income.
We made a third stop at Oliver’s Dairy Bar where we ordered burgers and listened—in our cars—to Bruce John singing and playing his guitar. A few people got out of their cars and danced. It was all a little weird, but it was something to do. Sue had claimed that the food would be very good, but we were both disappointed in it.
People our age were terrified to be among strangers, and reasonably so. Not everyone survived that first year. I did not hear of anyone who died directly from COVID-19, but all of the following members of the debate community died in 2020:
Max Horton, whom I knew quite well from the Simsbury Bridge Club.
David Waltz, whose wife I knew from Tuesday evenings at the Hartford Bridge Club and at tournaments. The three of us even went out to dinner one evening in Hyannis, MA.
Elaine Jaworowski, who was a regular player at the HBC morning games.
Gladys Feigenbaum, who only played occasionally at the HBC and did not seem to be in great health before the lockdown. I did not know her well.
Victor (blue shirt) with Lew Gamerman, Kate McCallum, and Sheila Gabay after a victory in 2019.
The most shocking news was the murder of Grand Life Master Victor King in his own home in Hartford on July 26. He was a very popular player and, to all appearances, had no enemies. His assailant was also his tenant. I had played against Victor a few times and I had talked with him about a few matters concerning the district’s website. At the time the incident was covered in local and national outlets as well as abroad. I was not able to find any information about the disposition of the case.
On July 23 my occasional bridge partner, boss, and good friend Bob Bertoni was operated on for the second or third time in recent years. He recovered enough to continue working as the District Director for the rest of the year, but I think that everyone knew that the handwriting was on the wall.
Sue’s friend and occasional bridge partner, Ginny Basch, also went into the hospital in July. A few days after she had been released she needed to return and have a heart valve inserted. She seemed to recover well enough after that.
On November 16 we learned that Tyesha Henry, Sue’s long-time protégée, had COVID-19. Sue had been with her in an automobile on November 6, but Sue did not develop any symptoms. She dodged a bullet.
Food:Few restaurants were open, and those that were provided only delivery and pickup orders. Most of the time Sue and I ate at home. I continued going to the grocery store, but I always wore a mask (as did nearly everyone else), and I always used the automated checkouts. I seldom was within ten feet of another human. Sue usually ordered groceries online and drove to the store to pick them up.
The hybrid Yum restaurant in E. Windsor.
We ordered pizza perhaps once a month, and we drove to KFC three times7, once in West Springfield and twice in East Windsor. The first drive to East Windsor, which was probably in May, was very strange. There were almost no cars on any of the roads, but there was a long line at the drive-through window at the KFC/Taco Bell restaurant. I did not get my order until twenty-five minutes after my arrival. When I arrived home we discovered that the bags contained both our $20 fill-up and someone else’s Taco Bell order.
On July 18 Sue and I drove over to the beautiful house of Ken and Lori Leopold in Avon, CT. We were originally planning to go to a restaurant for supper, but the negotiations between Lori and Sue for a suitable place with outdoor seating broke down. We enjoyed a very nice supper and then played a few rubbers of bridge. I played with Sue and then Ken. Lori had never played rubber bridge before! That was the only time in the last nine and a half months of 2020 that we dined indoors with other people.
Sue and I celebrated all of the holidays alone together in our house. That was what one did in The (first) Worst Year Ever.
The Neighborhood: The big news was that in the spring the family that lived diagonally across the street from us (“cattywampus” as my Grandmom Cernech would have said) on the southwest corner of North St. and Allen Pl. unceremoniously moved away. This was the family with several trucks and an ATV that the kids rode around on. The father often flew the “Don’t tread on me” flag and other right-wing banners on their flagpole.
The house (a small ranch house with one garage) and yard were both in bad shape when the family abandoned them. Workers spent weeks getting it back in marketable condition. It was auctioned off; no “For Sale” side ever appeared. It was purchased by a woman who has kept it in immaculate conditioned. She even resuscitated the lawn.
The flagpole has never been used since the other family left.
Three doors to the west of them the “patriotic” cause was taken up by a couple. She grew sunflowers accompanied by Bag-a-Bugs and had a statue of an owl that turned its head occasionally. I scoffed at the former and was enthralled by the latter.
He was another kettle of fish. He also had a flagpole. He flew the “Don’t tread on me” flag, but also other flags including a Trump-Pense banner ones about POW/MIAs or respecting the police. Another Trump sign was proudly displayed above the garage. He also had a “concealed carry” sticker on his car’s window. Most bizarrely, he had a fenced-in back yard with red triangular signs on both gates with the word “MINES” on them, as if the back yard contained mines. I took him seriously; he seemed to be retired from both the military and law enforcement, and he was obviously “gung-ho”.
I generally gave these people a wide berth, but my walking took me past their house quite often.
We really only have one next-door neighbor, the residents of 1 Hamilton Court. A couple with children had been living there for quite a few years. He disappeared from the neighborhood at some point before the Pandemic started. A different man moved in and immediately started making over the house and the back yard. I talked to him for a few minutes once. He seemed friendly enough. Anything would be better than his predecessor, who had said he would kill our cats if they ventured onto his property.
This photo was taken from my chair in the office. Giacomo is the one with the long bushy tail.
The Pets: Our two cats, Giacomo and Bob, really enjoyed the lockdown. Sue and I got in the habit of watching television together from 8 p.m. until I could no longer keep my eyes open, which usually occurred between 9:30 and 10. The cats loved the idea that we were both sitting still. Giacomo often sat peacefully on my lap, as he had done for many years. Now, however, the two of them would also sometimes lie together on a blanket that Sue had laid out on the floor. Giacomo seemed to enjoy having a friend. They assumed every position imaginable, including spooning.
Giacomo showing off his thumbs on the bed on November 1.
In October Giacomo surprised me by catching a moth. When he was younger he was a fearsome hunter, but in 2020 that was the only time that he showed much interest in any wildlife.
Sue and I never knew Giacomo’s real birth date, but we celebrated it annually on November 1. 11/1/20 was his seventeenth birthday. When I returned to bed for my first nap of the day I was shocked to find Giacomo had climbed up on the bed. We enjoyed a nap together for the first time in at least a year.
On Christmas Giacomo found a comfortable resting spot. He was left-pawed. Here he is using his business paw to ask for petting.
On August 4th, the day of a tornado watch, I discovered that at least one of the cats (I suspected Giacomo) had stopped using the ramp in the basement that led to the cat door and had instead designated an area of the newer side of the basement as an open latrine. After I cleaned up the smelly mess I drove to Target and purchased a large litter box and some cheap litter.
The cats quickly adjusted to using the litter box, but they tracked litter all over everywhere. I solved the problem by switching to Clean Paws, which was much more expensive but did not stick the their feet as much.
Friends: Sue had many, but I really only had one friend, Tom Corcoran. He left the Land of Steady Habits shortly after the Pandemic struck and rented an apartment in Burlington, VT, which is where his children lived.
In 2020 we only saw him once in person. On August 1 he was back in his house in Wethersfield to take care of some business, and Sue and I drove to meet him there. Sue brought with her and antique ice box that Tom pledged to fix it up somehow.
We celebrated Tom’s birthday with a Zoom call on October 27. You should be able to calculate his age if you have read these blogs carefully.
Bridge: There was no face-to-face duplicate bridge in 2020 after the middle of March.
Many people played online. The ACBL even set up an arrangement for “virtual clubs” that held online sanctioned games of eighteen boards. I did not participate.
On November 18 District 25’s Executive Committee held a meeting on Zoom. It was depressing. The ACBL was probably going to cancel the NABC in the spring in St. Louis and the one scheduled for Providence, RI, in the July of 2021. Most of the members of the Executive Committee, including me, were also on the committee for the latter event. It was crushing news.
The North American Pairs and Grand National Teams would be contested online. I did not like this news at all, but I asked Ken Leopold, Felix Springer, and Trevor Reeves to play with me, and they all agreed. I told Ken that I would practice as much as I could online. We played online on Christmas Day, but that was the only time in 2020. I hated the experience, but this might be my last chance to play in Flight B of the GNT.
Sports: The National Basketball Association, like all other forms of indoor entertainment, suspended play when the Pandemic hit. In order to salvage part of the 2019-2020 season the league spent $190 to build a “bubble” at Disney World in Orlando, FL. Twenty-two of the league’s thirty teams were invited to the city to play the remaining eight regular season games and the playoffs behind closed doors. Of course, the games were televised.
Yes, they actually played all of the games in Disney World surrounded by pictures of imaginary fans.
This approach worked very well. Everyone involved in the games stayed in the bubble and was tested regularly. No cases at all were reported. The season ended on October 11, with the Los Angeles Lakers crowned as champions. The league generated about $1.5 billion is revenue.
Other sports did not follow the league’s example. The only one that I was interested in was college football. The Big Ten was pressured by Trump into playing the season, sort off. All non-conference games were canceled, and the beginning of play was postponed until October 24. Games were played in empty or nearly empty stadiums.
Michigan was ranked #18 in the preseason and beat #21 Minnesota 49-24 in the opening game. This was followed by three embarrassing losses. In week 5 the Wolverines used a new quarterback, Cade McNamara, to beat Rutgers in three overtimes. In week 6 they lost to Penn State at home. Since all of its remaining games were canceled due to COVID-19 outbreaks, the team ended the season 2-4, the worst record in living memory.
The whole idea of playing during a pandemic was idiotic. The NCAA ended up granting extra eligibility to all of the players.
I guess that sports addicts enjoyed watching the competitions in empty stadiums and arenas. I did not watch any sports at all during the entire year.
Miscellaneous: I filed my income taxes in February. I did not receive my refund until August 1. There were two reasons for this: Most IRS employees were working remotely, and a large number were busy distributing the $1400 stimulus checks that Donald Trump made sure had his name on them. I am not complaining.
The class that I took in Advanced Italian held only nine of its ten classes. The last one was canceled (without a refund) because of COVID-19. I signed up for the fall class, but it was canceled on September 9.
On August 8 we received a check from AIG for the trip insurance for our cruise in March that had been canceled. AIG, the largest company in the trip insurance market, must have taken a real bath in 2020.
I purchased and tried to read a couple of Montalbano novels by Andrea Camilleri. They were difficult for me. The narrative was in standard Italian, but most of the dialogue was in the Sicilian dialect, which is much different.
On August 11 Bank of America refused the automatic payment of the bill for our homeowners’ insurance policy. I had received a new credit card and had not yet changed the number on Travelers’ website. It was resolved in a few days.
Beginning on November 10 we enjoyed almost a week of really beautiful weather. Sue and I drove up to her property in Monson, MA. She wanted to walk up to the top, but she got less than a hundred yards before she was out of breath and exhausted. We rested a few minutes and then walked back to the car.
Desperate for something to do, on November 11 I began polishing up my novel Ben 9, which I have posted here. I just had to do this. It had been inside of me, and I had to let it out. I doubt that anyone will ever read it. Who is interested in reading about the clergy in the eleventh century?
What else? I feel as if I have left out something important that happened in 2020. What was it? Oh, yeah, the election. You can read about it here.
1. I don’t know why all the letters are capitalized. It is not an acronym. The five letters stand for Coronavirus Disease. “Corona” is the Latin word for crown. The -19 was added to indicate that it began in 2019.
3. I tweeted that I thought that Magpie Murders was the best mystery that I had ever read. Anthony Horowitz thanked me in the comments and wished well to the HBC.
4. The Best Buy in Enfield was a casualty of the Pandemic. The building was still empty two years later.
5. The journal for the Sicily trip is posted here.
6. The English version of that trip can be read here.
7. The excursion to the sloth sanctuary is described here.
8. There once was a KFC in Enfield on Route 5, but the owner retired, and the store closed. Enfield contains almost every other kind of fast food place, but for years no one sold fried chicken until a Popeye’s opened in August of 2022.
AxN was an Internet-based product developed and marketed by TSI. It allowed advertisers to send insertion orders (reservations for advertising space) to newspapers. It also managed communication between the two parties that culminated in the newspaper rep confirming the order. The process that Denise Bessette and I employed in designing and creating AxN, including the division of labor, was described here. Details of the system design are posted here.
Part 1 of the marketing of AxN is posted here. The narrative concludes with the signing of a contract by representatives of Belk1, the department store chain based in Charlotte, NC, to purchase AdDept, TSI’s administrative system for advertising departments of large retailers. Part of the plan for the installation was to use AxN for insertion orders. At the time none of the other AdDept retailers were using AxN yet.
In the previous thirty or so AdDept installations the scheduling of newspaper advertising in AdDept had almost never been very difficult. It was always the first part of the project that we got to work smoothly.
I encountered an unexpected problem in that area at Belk. The company had recently consolidated the administration of four of its divisions into the office in Charlotte. Each of the four previous newspaper coordinators was now working in the office there and managed the advertising for the same papers that they had before. Usually, I trained the manager of the coordinators or just the AdDept liaison about how the programs worked. He or she trained the individual coordinators. In this case there was, at least initially, no manager. I was expected to train each of the coordinators separately. Most of them had been scheduling ads manually and ordering them over the phone. Some had never even worked on a computer before. Worst of all, all four soon realized that there was no way that Belk would need four coordinators when AdDept was up and running. There was not much incentive to cooperate.
Eventually these issues were all resolved, but the delays that the process caused meant that the rollout of AxN would be postponed for a month or two. That was a headache, but it actually proved to be something of a blessing for TSI. It gave Denise and me some time to develop a plan for getting the newspapers aboard. Here is a list of the most important items:
TSI’s accounting system would needed to be changed to accommodate the newspapers as customers. Because the client file used a three-digit number as the identifying field, this task involved a significant amount of programming.
Belk would provide TSI with a list of its newspapers. For each we needed the contact name, phone, email, and address. These would be entered into TSI’s accounting system as (potential) customers. The three-character codes organized them by state. We also needed the name and contact information of the advertising rep at the paper.
I wrote a letter to be sent to the newspapers. It would be signed by someone at Belk but mailed by TSI. The purpose was to ask them to participate in a three-month test period of AxN with no charge. Afterwards they would be asked to continue to use the system with a monthly fee roughly equal to the price of one column inch of advertising. One full-page ad in a broadsheet contained over 120 column inches.
Each newspaper would be sent the AxN: Handbook for Newspaper Users, a copy of which is posted here. TSI would also provide telephone support, but we hoped that it would seldom be needed. We knew how to make systems that were easy to use.
At the same time the newspapers would be sent a contract for the test period. It emphasized that there was no charge for three months and that TSI was not acting as an agent for Belk. It also limited TSI’s responsibility to making a good-faith effort to address all reported problems in an expeditious manner.
After a week or so someone representing TSI would need to call the newspapers that had not returned contracts.
As soon as signed contracts were received, a TSI employee would activate the papers on the company’s accounting system and on the AxN database. Then he/she would notify the appropriate coordinator at Belk to change the field on each variation of the newspaper’s record on the pub table in AdDept.
I would carefully monitor the processing of the first batch of orders. The system had never been stress-tested.
A second letter (from me) and a permanent contract would be sent to the paper after two months. It emphasized that either side could cancel the contract at any time with one month’s notice. The language about agency and responsibility was the same as in the contract for the test period. The starting date was at the end of the test period. There was no ending date.
When the contracts were returned the client records in TSI’s accounts receivable system were marked as active, and the newspapers were billed for the first month or quarter (their choice).
After a week or so someone representing TSI would need to call the newspapers that had not yet returned contracts.
This was by and large a good plan, but it had one rather obvious flaw. None of TSI’s current employees was suitable to play the role of “someone representing TSI” in steps 6 and 11. The programmers, including Denise, were far too busy with request for custom work in AdDept. The slot of marketing director at TSI was empty. I did not trust the administrative person to do this. That left only me, and I was notoriously bad at interactions by telephone. I have always hated talking on the phone, and people can often sense my discomfort. Besides, I wrote all of the new code. It was unquestionably a bad idea for the developer and the sales rep to be the same person. The sales person needs to know how to work with the potential customers, not the machine.
Denise devised a great solution to this problem. She informed me that one of her husband Ray’s cousins, Bob Wroblewski, sometimes did similar work for companies on a commission-only basis. She also came up with a sliding scale of commission rates. It was high in the first year and decreased in subsequent years. After three (or maybe five—I am not certain) years, there would be no commission.
We invited Bob, who lived in Rhode Island, to come to TSI’s office in East Windsor to discuss the matter with us. He liked what he heard, and I was favorably impressed with his experience and communication skills. He agreed to take on the job for Belk’s papers. After that we would assess how well the arrangement worked for both parties.
In reality it worked very well indeed for all of us. Bob was able to persuade all of the papers to agree to the test period. On that fateful day that Belk sent its first batch of insertion orders to TSI my recollection is that more than one hundred papers were involved. The AxN programs flawlessly handled the orders and wrote the appropriate records on the data files. Emails were then sent to all of the newspaper reps. Very little time lapsed between the sending of the emails and the reps signing on to look at the orders. That surprised me a little.
Then a terrible thing happened. TSI’s trusty AS/400 locked up! No one—not even TSI employees—could do anything. I signed on to the system console, for which the operating system always reserved the highest priority. I was able to examine several job logs, and I determined that one of the steps that was being executed as soon as a rep looked at an order was performing an unexpectedly high amount of disk processing and using an inordinate amount of memory. I killed the interactive jobs for all of the newspaper and made sure that no one else could start a new session until the problem was addressed.
This was one of the tensest situations that I had faced in my career. I had to fix this problem, and fast. The step that I had determined was jamming the system would not be necessary until the rep decided to print the order or maybe it was the option to download the order as a csv file. I changed the code on the fly so that the onerous step was postponed until it was necessary. I hoped that that would spread out the activity so that the system was not overwhelmed right after a new order was processed.
There was no time to test what I had done. I removed the routine from the initial opening of the order and installed it in the routine that might be executed later. We then sent an email to the papers with an apology and a request that they try to sign in again. This worked much better, and, in fact, AxN never had any notable performance problems again.
After Belk had been running successfully on AxN for a few months, we decided to take our show on the road. Bob and I flew to California to meet with employees from two AdDept clients, Robinsons-May2 and Gottschalks3. We enjoyed a pretty good relationship with both of them, and I wanted them to feel comfortable about working with Bob. I think that we spent only one afternoon at each location.
I don’t remember the details of the travel arrangements. We must have rented a car and driven from the L.A. area to Fresno. I don’t remember where we stayed or what we ate. I only remember that I was limping when I got off the plane, and I explained to Bob that I had tendinitis in my IT band. He said something like, “Don’t we all?”
Robinsons-May was quite interested in what we were doing with AxN, but they did not go crazy over it. When I later asked them to let us approach their papers, however, they quickly agreed, and Bob was eventually able to sign up almost all of their papers, including the L.A. Times and the Los Angeles News Group, which included the Daily News and a group of suburban papers.
Some IT guys attended our demo at Gottschalks. They uniformly thought that our approach was great. However, the newspaper manager in the advertising department, whose name was Stephanie Medlock, had never used the faxing feature, and I never persuaded her to use AxN either.
The trip was worthwhile. The people in both advertising departments had an opportunity to meet Bob, and he had a chance to see what it was like in an advertising department. Bob I got to know each other a little better, and Bob got a better idea about how AxN fit into the process. However, I don’t think that he ever comprehended why it would be very difficult for us to approach advertising departments at places like Home Depot or Walmart—who did not have AdDept—about using AxN.
Jenifer, Ali, Denise, and Bob at L&T’s office in Manhattan. This was the only photo of Bob that I could find.
Bob also accompanied Denise and me on a trip to Lord & Taylor4, the May Company division with headquarters in New York City. We took Amtrak and a taxi. I did not have any recollection of that trip at all until I found the photo that Bob appeared in. I don’t know when we went, but it must have been before 2005, the year in which I purchased my Cascio point-and-shoot camera for our second trip to Italy and stopped purchasing disposable cameras.
We met with Jennifer Hoke and Ali Flack, the two newspaper coordinators. I know this because I wrote their names on the reverse side of the photo that I found.
On the morning of October 14, 2003, I served as a pall bearer at a funeral in Passumpsic, VT, for Phil Graziose, the husband of my wife Sue’s good friend, Diane Robinson. After the funeral I drove to Providence, RI, for the wake of Bob’s wife. I have only attended perhaps a dozen wakes and funerals in my adult life. It was stunning to do it twice in one day.
Bob continued to represent us in dealings with newspapers until we ran out of prospects. From the beginning it was a mutually beneficial relationship. Bob earned a good amount of money in commissions, and the AxN product complemented AdDept very well right to the end.
Over the years Bob and I had very few interactions other than the ones that I have described. Neither Denise nor I ever monitored his conversations with the newspapers. I always suspected that he may have overstated how important AxN was to the retailers who paid for the newspaper ads, but what do you want? He was a salesman.
1. The people and events involved in the installation of AdDept at Belk and TSI’s relationship with the company are described here.
2. Robinsons-May was the May Company division based in North Hollywood, CA. My adventures in Tinsel Town are recounted here.
3. Gottschalks was an independent chain of department stores based in Fresno, CA. The company’s AdDept installation—including one of the worst experiences of my life—is discussed in some detail here.
4. The twenty-year relationship between TSI and L&T is explored in the blog entry posted here.
In the fall of 2002 I received a call from Bob Bowden, the IT Director at Belk, a chain of department stores that was (and still is in 2023) based in Charlotte, NC. He said that the company was closing its four regional divisions and bringing all the administration into Charlotte. He also told me that Belk was an AS/400 shop, and he was very happy to learn that we had developed software on that platform. He asked me to schedule a trip to Charlotte to demonstrate the system and to talk with the people in the advertising department. One of those people was Ellen Horn. I already knew Helen from the time that she was employed at Hecht’s (introduced here), but that was nearly a decade earlier.
A direct flight to Charlotte to 2 hours and 5 minutes.
This call was a godsend for TSI. The pool of prospective AdDept users had shrunk dramatically over the dozen or so years that we had been marketing the product to large retail advertisers. Moreover, our existing clients had at that point curtailed their desires for custom programming. TSI’s programmers were still busy, but the future did not appear as bright as before. Furthermore, we were without a marketing director, and our most recent efforts at mailings had turned up nothing. Best of all, Belk already had AS/400’s. Hardware costs would therefore be minimal, and we did not need to worry about convincing anyone of the critical importance of a relational database or the viability of the AS/400.
The AmeriSuites Airport hotel in Charlotte. I am pretty sure that it is no longer in business.
I immediately made arrangement in late October for a trip to Charlotte, a city with which I was somewhat familiar because of the time that I had spent there working with the Cato Corporation (introduced here). There were several direct flights on US Airways between Hartford and Charlotte.
I stayed—because of Bob’s recommendation—at the AmeriSuites hotel that was directly across the street from the headquarters building. Belk had a discounted rate there. The hotel had a shuttle service to and from the airport, and so I did not need to rent a car. That was fine for the first trip, but after the installation and the contract I rented a car so that I did not feel imprisoned.
I sent them a tape of the AdDept system and the sample data that I would use in the demo. Bob had told me that Belk had a nice theater in which I could make my presentation. People from the IT, Advertising, and Accounting departments would be in attendance. As usual, I spent the first day talking with users. In the morning of the second day I made adjustments to the demo system and tested everything that I planned to show.
Travel to Belk was easy. US Airways had several direct flights daily from Bradley International to Charlotte. Belk’s headquarters was a short drive from the airport.
I have been able to locate copies of fewer of my notes written for TSI’s employees, especially Denise Bessette, TSI’s VP of Application Development than I thought likely. I discovered notes from fifteen trips, as well as many outlines of programming projects. However, there are two big gaps in the notes that I brought back to TSI’s office. There are no reports dated between March of 2003 and December of 2006, and the last set is for February of 2009. I am almost certain that I made trips in 2004 and 2005, and I am absolutely positive that I visited Belk several times after 2009. Unfortunately, I have needed to rely on my memory for both of those periods.
Belk was unlike any other AdDept installation. The spacious and modern headquarters that stood in the midst of dozens of trees was about to be deluged with employees transferred from the other four divisions. It would undoubtedly be true that many of them would be superfluous in the consolidated setting. After all, cutting expenses, especially payroll expenses, was the usual motivation for the move. In the case of the advertising department, at least, the introduction of AdDept was bound to streamline many tasks.
AS/400 model 720.
One thing about the AS/400 setup at Belk really surprised me. Here is what I wrote:
AdDept resides on an AS/400 model 720 running V4R5. The system is also used for the Lawson accounts payable and general ledger systems and J.D. Edwards systems that are used for co-op billing and job costing. They hope to eliminate the J.D. Edwards system. They plan to upgrade the system in 2003. Dean Hajnas, who works for IBM, is the system operator for the AS/400. IBM manages the system for them. All requests for new user profiles and changes to user profiles must go through IBM. Belk employees are not allowed to touch the hardware.
That’s right; the Belk IT employees had absolutely no control over their own hardware. They had outsourced the management of the system to IBM. Quite a few IBM employees worked full-time in the Belk complex.
I met with a large number of people on the first visit, most of whom were new to me.
Ellen Horn’s title is media manager. Greg Case1 and Jennifer Lennon2 are ROP coordinators. I think that Bob Alexander3 is, too, but he was out. Debbie Edwards does broadcast, but I think that she works for Ellen. Steve Kelly4 is the Business Manager. Steve Yeager5, who is responsible for the massive network of spreadsheets, and Jan Adams work for him. I am not sure who is responsible for what. Tim Scott6, Miriam West (print production), Sherry Webb, and Amy Petrone attended the direct mail meeting. The last two run the data base marketing (Harte Hanks) system.
Ellen, Greg, Jennifer, and Steve Yeager have usable user profiles. They use PComm (like the May Company). They have one printer, which is everyone’s default – PRTA209. It was out of toner on Thursday.
The project manager for the AdDept installation worked in the IT department. Her name was Pat Cagle.7 If we needed something fixed in the system specs, the operating system, or the hardware, we dealt with her. She knew next to nothing about advertising.
I am pretty sure that this is Ellen Horn.
I remember that on one of the first visits Pat gave me a form on which I was asked to describe the AdDept system. I tried to get out of it, but she insisted. I composed a few paragraphs and gave them to her. I never heard about it again. What we ended up doing probably bore little resemblance to my essay.
The headquarters building had quite a bit of security. Passage through some doors required an employee badge; others required special badges. When visitors first arrived, the receptionist made a badge for each person who had an appointment, but the visitor’s badge did not allow them to go through the secure doors, and they still had to wait for an employee to come down to the reception area to escort them. Anyone who went out had to go through this again.
The alternative—which I admit that I sometimes employed—was to wait for an employee to come in or out and sneak through before the door closed. I occasionally just stuffed my badge in my pocket. Nobody ever demanded to see it. I always turned the badge in at the security desk before going back to New England.
Mt. Airy.
I learned a little about the company’s history. Belk at the time had more than 200 stores and used 180 newspapers. Their biggest markets were Charlotte and Raleigh. Their stores were also in a large number of small markets, including Mt. Airy, NC, Andy Griffith’s home town and the model for Mayberry. I later learned from Steve Yeager, who kept a copy of a book about the company’s history on his desk, that it was a privately-owned corporation dominated by men named Belk. Over the years they made partnership deals with other retailers, most of whom they eventually bought out. That part of the operation, which began in 1888, had ended, but there were still a sizeable number of high-ranking executives in the building with same four-letter last name. Belk had that, but almost nothing else, in common with the Cato Corporation.
I can find no notes for it, but I must have made another trip to Belk after the one in which I collected specs for the Design Document and the detailed proposal. I remember another meeting in the theater in which I demoed the AdDept system. It was attended by a Vice President in the Accounting Department. Although I no longer recall his name, he made quite an impression on me. When I mentioned that I would not be able to come to Belk on a specified date because I had minor dental surgery scheduled, he said that I could come anyway, and he would do the job in the evening. I asked him if amateur dentistry was one of his hobbies. He only smirked.
Later, when I talked about using a fax card on the AS/400 for insertion orders, he volunteered—with no prompting—a question about whether the Internet could be used for transmission of the orders. That was how the subject of AxN was first mentioned at the first retailer to use it in an operational setting! The design of AxN is described here. The story of its marketing begins here.
I undoubtedly stayed at the AmeriSuites that day as well. It might have been on that occasion that I had my first opportunity to eavesdrop on Italians speaking their native tongue. There were very few people at the hotel. When I went to breakfast, the hotel’s restaurant was empty except for a small group of Italian men. I was not very far along in my study of the Italian language (introduced here), but I was delighted at my success at following a substantial portion of the conversation of my fellow diners. My wife Sue and I by that time had already scheduled our first trip to Italy for May of 2003. That journey has been described here.
The first Belk store was called New York Racket.
I remember trying to train the four ROP ladies from the divisions that had been discontinued. There might have been a fifth person supervising them. I made the long trek from the Advertising Department to the area that had been set aside for them. I have no records of any of their names, but I was required to give personalized training to each of them one at a time.
What is wrong with this picture? No, not the old photo; I mean the scene I depicted in the above paragraph. In the first place it surely would have been more cost-effective to have me conduct an ROP class that included all of them or, if that was not feasible, to train one person and let that person train the others. What kind of business pays an outsider $900 per day plus expenses to provide individual training for inexperienced clerks?
That was not the worst part. All of these ladies had moved to Charlotte so that they could continue doing the jobs to which they were accustomed. My training emphasized how fast ads could be entered and how fast and easy everything else was after that. The unfortunate result was that they all had to be comforted and assured that there would still be a place for them in the Belk organization. Maybe so, but I don’t think that it was in ROP.
I remember that shortly after these training sessions someone, perhaps Steve Kelly, asked me how many employees were required to manage ROP in other AdDept installations. I told him that it was hard to say because some also produced advertising schedules and some also verified charges from newspapers. However, I could think of no installation that had more than a couple of people.
By the time of my trip to Belk in February of 2003, data entry was in full swing, and I needed to make sure that everything was going smoothly.
It was sleeting on the evening that I arrived in Charlotte. I must have rented a car because I remember that the short drive from the airport to the hotel was horrendous. The roads had not been treated at all, and everyone was driving at less than 15 mph (and could not get up hills) or more than 50 mph (and was skidding this way and that). I was one of the few drivers on the Billy Graham Parkway who was doing a safe moderate speed. This kind of weather occurred at least once a year in New England. The temperature was above freezing; if the roads had been treated, they would only have been wet. Even if they weren’t, most New England drivers would compensate in a reasonable manner.
This is what a “state of emergency” looks like in Charlotte, NC.
I made my way around all of the idiotic drivers to the hotel. There I found out that my reservation had been moved to another AmeriSuites hotel several miles away in Arrowood. When I protested, the lady informed me that the entire city was in a state of emergency. I got in my car and drove south to Arrowood.
The next morning I drove to Belk. I reported in my notes what I found: “Belk did not open until 10:30 on Monday because of ice on the roads. Many people came in later than that. Some key players did not make it in on Monday at all.”
I mused to myself that I should have driven down to Charlotte in a truck filled with salt. I could have made a fortune on the black market.
I accomplished very little on that trip. The only good thing about this trip was that I found a better hotel for future trips.
The first priority in 2003, of course, was to get all of the ads entered into the AdDept database for the season that started in February. The people in the Advertising Business Office tried to run parallel financial closings for February and March. I spent a lot of time creating queries for them/ I worked most closely with Russ Taylor8 and the controllers, Karen Pardue9 and Debbie Morris10.
Eventually this installation included many interfaces with other applications, most of which also running on AS/400s. The implementation of the first interface involved the uploading of quantities for their direct mail and insert pieces. There were several disconcerting entries about it in my notes from the March trip:
I wrote a program for handling the direct mail quantities file, a sample of which I did not receive until Tuesday. It is DN172, which is option 1 on BELKDM.
I wrote instructions for uploading the quantities file and sent them to Steve Kelly, Steve Yeager, and Pat Cagle. Steve Yeager forwarded his copy to Tim Scott.
Tim Scott said that it takes six hours to run the query to produce one file for a month which shows direct mail quantities by store by month. Tim and his two employees cannot use the system while the query is running! As of Friday, there were still no quantities.
Belk must come up with a process for getting the store quantities file to the IFS. They do not have Client Access.
One of the early finance meetings at Belk. The short woman at the far end of the table is Karen Pardue. On her left are Steve Yeager and Steve Kelly. I think that the blonde with the big red mug is Debbie Morris. I don’t recognize the others.
Client Access was an IBM program that provided both terminal emulation and the ability to transfer files from or to a PC client. IFS stands for Integrated File System. Version 4 of the AS/400 operating system provided for storage of several types of files, including PC files, on the system. I cannot imagine a query on the native file system of an AS/400 taking hours. This is what the system does best. I wonder what system Tim Scott’s program was on.
I found nine files that contained lengthy outlines of closing issues that were dated April 15 through 17 of 2003. I evidently spent a week at Belk trying to close to close February and March in AdDept. There were still a lot of open issues on both files for Friday.
In May there are five .prn files (probably output files from queries on some system) that are labeled “Your CoQuery Mabelk”. They appear to have one line per store. I have no recollection about any of them, and the formats do not look familiar.
Denise Podavini.
There are no other files of my notes until 2006. I cannot explain the gap, but there was a huge change in attitude when Denise Podavini11 took over management of the Advertising Business Office in December of that year.
My notes from the visit in December of 2006 are fragmentary, but I also found several documents dated in that month in a folder called “Month End” in the Belk folder. Two of them were FAQs. The first, which was less than a page in length, explained the steps involved in setting up store allocation percentages for each pub in every media. The second, which was a little longer, explained how AdDept approached the challenge of allocating costs to stores. I have posted it here.
The others were specific “game plans” for Belk. One was a nine-page document that outlined the procedures for allocating all advertising costs at Belk. It had five “tracks”: I have posted this impressive document, which includes a few action items, here. The other two dealt with the difficult but critically important (but uncomfortably complex) process of making sure that all of the systems and processes involved were in sync. They have been posted here and here.
I should emphasize two things. 1) The processes described in these documents required that all ads in all media and all expenses and credits be recorded in AdDept. 2) All of the interfaces between AdDept and the other systems must have already been designed, constructed, and at least to some extent tested. Therefore, a great deal of interaction between Belk and TSI must have occurred in the years between 2003 and 2006.
At any rate the pace definitely picked up speed under Denise’s leadership. The January 2007 meeting involved a new project called the Printer-Shipper Report. Vee Hefney12 and Kari Bates13 produced this report in order to indicate to the printers and/or shippers the quantity of copies of each direct mail or insert piece to be produced and delivered. TSI had already delivered AdDept’s version of this report, but on this trip I gathered specs for changes to it, for a method of automating delivery of the information to the advertising records area, and for several related projects.
Special events was usually the last area of an advertising department that I dealt with. The people there managed unique in-store promotions like celebrity appearances and trunk sales by vendors. During the July visit to Belk I met with Leigh Ann Lyle, Rochelle Franklin15, and Bridgett Barbee15, who were involved with this area. Sixteen years later I can summon forth only a dim recollection of these meetings.
I also spent a lot of time with Denise Podavini on this and every other visit. I returned to the office with a fairly long list of requests. By this time we had produced forty-two programming quotations for Belk in addition to those listed in the Design Document and initial proposal. Most of the quotes had been accepted, delivered, billed, and paid for.
The October trip was notable for two things. It was the first mention of the application that someone had developed for managing vendor contracts in Lotus Notes17. Sanjay Singh18, an IT employee, said that he would provide the layout of a file that we could import into AdDept. The other notable item was that the top item on the to-do list was Belk’s fifty-ninth request for custom programming.
My visit in May of 2008 centered on co-op. The fact that I still needed to do setup work in this area five years after the installation puzzled me when I researched it. Perhaps the use of the Lotus Notes program for co-op contracts affected the progress. Although several problems were uncovered, we must have dealt with them. The last line on my update report is “Everyone was very appreciative of the work. They can definitely see the value of this project.”
We did not receive requests like the following every day:
The Lotus Notes database will at some point in the not too distant future be replaced with something. So, they would like the BELKLNI menu to be called BELKCOOPI, and they would like all references to Lotus Notes to be changed to co-op contract database or something like that.
By this time Belk had acquired most of the Parisian (introduced here) stores. TSI had to deal with several problems involving the transition.
I made two trips in June. The first one dealt mostly with issues in the interface with the co-op contract database. I also spent a fair amount of time cleaning up the co-op transactions and reconciling the co-op accrual entry for May. Denise P. and I had to make several changes to the .csv file for the journal entry to be uploaded to Lawson. The last entry in the notes for this trip had very good news.
I ran the actual cost accounting by store for February through May in order to check the results of DACAJOBST. I could not find any problems. In all cases the total media and production costs seem to match and the store breakdowns seemed reasonable.
I came back later in the month to help with the reconciliation of co-op for June. The list of open issues after that visit contained only five items, and three of them were requests for new programming.
The topic for the first visit in September was the merchandise cost accounting system, which required another interface with the sales system. This one was for sales by department by month. It was very challenging to try to reconcile the results of the merchandise allocation program with the results of the program that allocated costs to stores. I don’t think that I ever attempted this at any other installation. Nevertheless, after quite a number of adjustments, I reported that “July matched the store cost accounting in media, production, and co-op.”
The last entry on the Issues page of my notes was short but powerful: “I got the specs for a gigantic use tax/sales tax18 project.” My write-up of the project’s specs can be found here.
I came back the next week to help finish the cost accounting reconciliations and discuss the details of the use tax project. Denise P. needed something to address the immediate problem of calculating the use tax liability in each jurisdiction.
I wrote five queries in ADVQRY for Denise P. so that she could estimate their use tax liability for this season.
BOOKS092 creates a file with all direct mail and insert ads that have printing costs. It must be run first.
BKMED092, BKPOST092, and BKOTH092 calculate the costs for media, postage and other for all the ads in the file created by BOOKS092. The results are stored in files.
BKALL092 ties the four files together to print the report.
I think that this was the first time since the Amtrak rides to Macy’s East back in the eighties that I visited an AdDept client on two consecutive weeks.
The use tax project was installed in January of 2009. It seemed to go pretty well. One issue that was reported exemplifies how complicated this project was.
Request #9519 stated: “At month end, if the ad ran in that month or a previous month, the sales tax amount will be moved to the (liability) account specified on the sub-account. Thus, sales tax will be treated like every other sub-account.” This is not quite correct. They will have one sales tax sub-account, but there are sales tax liability accounts for each store. One store’s account will be associated with the state. The amount should NOT be allocated to stores when the month end program is run. Instead, a store should be specified on the sub-account, and 100% should go to that state.
I also spent more time reconciling the store and departmental cost accounting. At this point they were using both of them extensively.
Of course, they needed to project the cost of use tax when they were planning. The last entry for the visit was this question to Denise B.: “Denise P. needs the projected use tax for her reports. Is that ready? She hopes to have the projected costs by store the first week of February.”
The last file of notes that I have is dated at the end of February, 2009. I am almost positive that I returned to Belk several times after that, but I have no record of any of those trips.
At some point after this Denise P. told me that Belk planned to outsource the buying of newspaper space. I told her that this would have a dire, perhaps even catastrophic, effect on TSI’s financial position because most of their papers subscribed to AxN, and very few of them were used by any other AdDept client. She asked me how much money we would be losing. I told her. I was shocked when she promised to make up the difference. Evidently they expected to save a lot of money—most presumably in payroll—by outsourcing.
I didn’t think of it at the time, but this demonstrated quite a different point of view from when Belk promised to keep all five of its ROP coordinators back in 2003 and gave each of them personalized training in how to use AdDept to schedule newspaper ads.
Life in Charlotte: I happened upon a restaurant that I really liked called Skyland Family Restaurant. It was near one of the major north-south streets, South Blvd., but it was facing a side street. I drove past it once or twice even after I knew where I was going. After I discovered Skyland, I went there at least once on each trip. I am happy to report that it still seemed to be open for business in 2023.
The restaurant was owned by a Greek family. Everything that I ever ordered there was abundant, good, and inexpensive. My favorite was the pork chop meal. They also provided free refills on iced tea.
Several interior walls of the restaurant contained large water-color paintings that depicted unusual things. I am sure that I took some photos with my Canon point-and-shoot camera. However, I could not find them. The photo at the left is from the Internet.
I always ate by myself, and it was never very crowded. I suspect that they did more business at lunch time than in the evening. While waiting for my order I usually read something, usually the latest issue of Acquerello Italiano.
One occasion in 2008 stands out among my memories. A group of men were meeting in the back room, which was to the left of the area visible in the above photo. They were discussing in a serious and energetic manner what they could do to help Congressman Ron Paul of Kentucky win the Republican nomination for president. I had heard of Ron Paul, of course, but I did not take him seriously. Subsequently, I came to understand that he was a heroic figure to many Libertarians.
I went to several other restaurants. I have no complaints about any of them, but for me the experience at Skyland was both unique and very enjoyable.
After the first trip I always rented a car. I stayed at the AmeriSuites a couple of times and at Hyatt Place—also within walking distance of Belk’s headquarters—at least once. I went for a run almost every evening that I was in Charlotte. On the occasions that I was near Belk’s headquarters I ran around the park-like complex in which Belk was located and along the major road to the southeast of it, West Tyvola.
For most of my later visits the Hampton Inn in Arrowood, a neighborhood about five miles south of Belk, was my base. Even if it had not offered both free breakfasts and Hilton Honors points, I would have preferred it. The rooms were nicer, the service was better, and fairly often they had some free food in the evenings. It only took me ten or fifteen minutes to get to Belk, and there were some good places to eat in the vicinity.
I ran around a business park that was less than a block from the Hampton Inn. It wasn’t as nice an experience as running in a real park, but it sufficed for my purposes.
The only other type of recreation in which I participated was bridge. On one evening I played with Denise’s father20 at the Charlotte Bridge Club. I am pretty sure that it was in 2010 because I remember that I had just become a Live Master. We had a mediocre result. I made a few mistakes.
He told me that Denise never had any interest in the game, but he was teaching her daughter how to play. He also mentioned that he knew Simon Kantor, whom I had once played against back in New England.
The Work Environment: The headquarters building was spectacular. The most annoying thing, as I described above, was dealing with security. The parking lot was huge. I usually got there early enough to take one of the slots reserved for visitors, but if they were full, I might need to walk quite a distance from my car to the front door.
It was also a pretty good hike from the advertising area to the cafeteria and the IT area, but I did not need to make those trips more than once per day. The cafeteria was worth the trek. The food was quite good, as was the selection. The prices were quite reasonable.
The Dragon Buffet
Once on nearly every trip Denise P. and I would go out for lunch. I always paid and billed it back to Belk. Her two favorite places were O’Charley’s and a Chinese restaurant called Dragon Buffet.
O’C’s was OK, but DB was my favorite because they allowed diners to serve themselves and take as much as they wanted. I generally had consumed two bowls of Won Ton soup and then some ginger chicken wings. I think that there were also free refills on iced tea.
These were all legitimate business lunches. There was no booze, and Denise and I talked about almost nothing except business. As soon as we had finished eating we returned to the office.
Back in 2003 I cannot say that I had a lot of respect for the people with whom I worked at Belk. However, after Denise P. was brought in, my opinion improved a lot. It may be that she sheltered me from some people who might frustrate me.
One peculiar thing that I remember about the advertising department was the fact that Ellen Horn always had a Golden Retriever in her office. Evidently she was training them to be emotional support dogs.
There also seemed to be a paucity of printers. I remember that on quite a few occasions I walked a considerable distance to pick up a report and then had to wait for someone else’s job to finish. When I was doing reconciliations, I often needed small reports fast. This was frustrating.
The beautiful headquarters building is vacant in 2023.
Epilogue: Belk survived intact longer than almost all of the regional department store chains with whom TSI dealt. However, in 2016, a few years after my last trip to Charlotte, the company had redesigned its headquarters. Because I always thought of Belk’s digs as better than any of the other department stores, this news surprised me. Imagine my shock when I read that in 2021 Belk decided to close this location entirely. Evidently they expect most people to work remotely and some to be stashed away in stores. I don’t understand how this could possibly work. Where, for example, are the computers?
That last decision was not made by the Belk family. In 2015 the company was acquired by Sycamore Partners. For the first time ever it would be run by someone not named Belk. The new CEO was not even a man!
On January 20, 2021, Belk declared bankruptcy, but the next day it emerged with an approved plan. This website claimed that in May of 2023 Belk still had 294 stores. That seems incredible to me. I wonder how many of those are “outlets”.
Greg Case.
1. According to LinkedIn Greg Case still was working for Belk in 2023, as were quite a few of the people whom I could locate on LinkedIn. His profile page is posted here.
5. For the first part of the installation I worked with Steve Yeager a lot. I remember that he said that he was originally from somewhere in Massachusetts. I am not sure how he ended up in Charlotte. I also remember that he had a fancy car of some sort (as opposed to my ten-year-old Saturn). He told me that he liked the way that he looked in it. I found Steve’s LinkedIn page here.
8. I had not encountered anyone like Russ Taylor. Someone once asked him if he had graduated from the University of South Caroling. He answered solemnly, “Yes, I am a cock!” He also used to sneak out every so often for a cigarette break. His LinkedIn page is here.
9. I worked with Karen Pardue on virtually every trip until she moved to another position. Her LinkedIn page is here.
10. Debbie Morris assisted Karen Pardue. In 2008 she assumed management of co-op. Her LinkedIn page is here.
11. TSI had a long and productive relationship with Denise Podavini, who was born and raised in New England. I found her LinkedIn page here. It still lists her as directing the financial aspects of the advertising department, but I wonder if, given the drastic changes at the company, that is still accurate.
12. I remember Vee quite well. I briefly met with her on several trips. Her LinkedIn page is here.
Kari Bates.
13. Kari Bates eventually took over Vee Heffney’s job. Her LinkedIn page is here.
14. Rochelle Franklin’s LinkedIn page can be found here.
Bridgett Barbee.
15. Bridgett Barbee’s LinkedIn page is available here.
16. I was mildly amused to hear at one of the later meetings that the IT people, or more likely employees of an ambitious software vendor, were investigating the feasibility of replicating in Lotus Notes what AdDept did. IBM had purchased Lotus Development Corporation in 1995, primarily to get its hands on Lotus Notes, a product designed to make it easier for workers to collaborate. I had done a little research on that software. I could have told them that they would be crazy to try to use it as a comprehensive multi-user database. They would be sending a boy to do a man’s job. After a few months they came to the same conclusion.
18. According to Denise P., nearly every jurisdiction expected Belk to pay use tax on certain aspects of the cost of creating a direct mail catalog or an insert. The rates and what portion was taxable varied by jurisdiction. It seems incredible to me in retrospect that this had never been an issue in the previous six and a half years of the installation at Belk, and—even more mind-boggling—no other AdDept client had ever mentioned this issue. I have no idea how this could be possible. Almost all of the AdDept clients were in precisely the same business as Belk, and most used direct mail as much as Belk did.
19. I am pretty sure that we quoted and delivered more programming requests for Belk than for any other client. The request numbers were well into three digits when we closed TSI in 2014.
20. I think that Denise P.’s father’s name is David Wroblewski. I searched the American Contract Bridge League roster for players in Charlotte with lots of masterpoints and a Polish name. His was the only one.
