I met a large number of people working at The Hartford. Here is an alphabetical list of the ones that I remember. At the end are a few people whom I remember only by first name. If no department is mentioned, the person worked in Life Actuarial. If no specific responsibility is mentioned, it is safe to assume that the individual was an actuary or actuarial student.
The only think that I remember about Larry Abbott is that he always came to work without a suit coat. He kept a sports coat near his desk to wear to meetings in other departments. I think that he worked in Group Actuarial.
I did not know Pat Adams very well. I remember criticizing her pitiful sneeze in the study room. I also remember that she took—and passed actuarial exams two at a time.
Lou Aiello was a clerk in Life Actuarial. He might have worked for Alan Gibb. He batted .500 (1 for 2) for the Mean Reserves, and his hit was the most legendary in the history of the team.
At some point I sat near Barb Bednarz. I think that it might have been when I came back for the summer of 1975. I remember talking to her about Monty Python and explicating my theory that a human being trained from birth to run on all fours could win Olympic medals.
Paul Campbell arrived after I did. He was a Variable Annuity actuary. He played once or twice for the Mean Reserves softball team.
Jim Cochran came to Hartford in 1973. He and his wife Ann were close friends. They taught me a subset of the rules to Sheepshead. Jim played on both Mean Reserves teams and took my place on the golf team. He was the outsider in the 345 Club carpool. I keep in touch with him via email. Some people called him “Crow”. I think it had something to do with the original spelling
Tom Corcoran has been my close friend for over forty-eight years. Having grown up in the Boston area, in the seventies he still pronounced his last name in almost exactly the same way that Jim Cochran pronounced his. Tom, who participated in nearly every aspect of my life at the Hartford, married Patti Lewonczyk on 1/07/77.
Sue Comparetto worked as a clerk for nearly every insurance company in Hartford. We got married on 12/08/12, when it finally made sense for tax purposes. She took the photos for the Mean Reserves softball album.
Carolyn DesRochers was a supervisor in the Individual Pensions Department. I worked with her while attempting to determine the source of the problems with the annual reports for the policyholders. She was married to Chris.
Chris DesRochers1 started, I think, a year before I did. I succeeded him in the role of preparing a monthly report for Jan Pollnow. He was married to Carolyn. I think that I helped them move.
Paul Engstrom played both years for the Mean Reserves softball team, but I don’t have any clear memories of him.
Wayne Foster ran the payday pool. He had been a communications specialist in Vietnam. He was awarded a Bronze Star for completing an international phone call.
Don Francis was the #2 man in the Life Actuarial Department. He played softball with us a few times, but I did not know him very well.
Tom Garabedian worked in the Group Actuarial Department. He was one of the best players in both basketball and softball.
Paul Gewirtz was the senior actuary in the Individual Pensions area. I think that he became a fellow of the Society of Actuaries while I was at the Hartford. He made a memorable contribution to the lore of the Mean Reserves softball team.
Alan Gibb was a supervisor in Life Actuarial. I did not have much interaction with him.
My only contact with Bob Goode, a top executive, was a very nerve-wracking phone call during my short period working for Mike Winterfield.
I am not sure where Les Gubkin worked. He somehow found out about the Mean Reserves and joined the softball team in 1973.
Jim Hawke began working at the Hartford in 1973. We soon became close friends, and we still stay in contact by email. He played a little softball for the team, but he is most famous for the picnic with Ethan, Sue, and me on Bunyan Mountain. He also took over my bedroom in the 345 Club and my spot in the carpool.
I remember Jim Housholder, but the only conversation that I recall clearly was when he explained about a new product he was working on—a whole life policy with a death-exclusion rider.
Kevin Kirk worked in Individual Pensions. He and his wife came over to have supper and watch The Wizard of Oz with Sue and me in East Hartford. Kevin played on both the basketball and softball teams.
Donna Kolakowski was one of the youngest clerks. She attended some of our events. I went to lunch with her and Jim Hawke a few times.
Jim Kreidler once called me a jock, one of the greatest compliments that I ever received. He wimped out in the epic tennis match of 8/18/73. He went to England to work there.
Patti Lewonczyk2 was a supervisor in Individual Pensions. We worked together on proposals. She married Tom Corcoran. They went on vacations with Sue and me in the twenty-first century.
Frank Lord3 played on the softball team. He might have also played basketball, but his best sport was tennis. He was the first person that I knew who drove a BMW. I saw him in 1988 at the Mark Twain House when I won the story contest.
I think that Mel Majocha worked at the Hartford somewhere. She went out with Tom Herget. I went to her parent’s house for a cookout once. I will never forget how she said goodbye to me.
Dave McDonald was Secretary (boss) of the Individual Pensions Department. He asked me to investigate the problem producing the annual statements for customers.
Gail Mertan went out with Tom Garabedian. I don’t know where (or if) she worked.
Marsha Monico went out with Tom Herget. I don’t know where (or if) she worked.
Bill Mustard played golf with John Sigler, Norm Newfield, and me. I think that he worked in IT at the Hartford.
Norm Newfield was a tremendous athlete. He worked in Human Resources. He played on a flag football team in New Britain, and he participated in my football pool. He was part of our foursome in golf and an opponent in the golf league.
Scott Otermat4 was my supervisor in the Individual Pensions Department. His favorite author was Ayn Rand. He had a dog named Cinders. I helped him move to Bristol. He liked to work on his MG. His full name was actually Scott C. Otermat, Jr. I tried to get him to promise to name his first-born Scott C. Otermat The Third so that his initials would be the same as his first name.
Damon Panels lived across the street from the tower building. He occasionally gave a soirée in his apartment. Sue and I went to see him years later in Bloomfield, CT.
Tony Piccerillo was a recent graduate of Trinity College who worked in Individual Pensions.
Jan Pollnow hired me. He was a star play on both athletic teams. He was my last boss before I moved to Plymouth.
Russ Pollnow was Jan’s brother. I don’t know where he worked but he played on the 1974 softball team.
Parker Prine worked with Norm Newfield in Human Rellations. He played in the football pool and won one week. Tom Herget accused me of making him up and keeping the winnings for myself.
Ann Randazzo was Don Sondergeld’s secretary and the unofficial office manager of the Life Actuarial Department.
I don’t know where Keith Reynolds worked. He played softball and went to bars with us.
Bob Riley was a supervisor in Life Actuarial. He was Sue’s boss and a first baseman on the 1974 team.
I don’t know where Charlie Robinson worked. He played on the softball team.
David Rowe was an exchange student from England who worked as an actuary in Life Actuarial. The four bases on a softball diamond confounded him. Traffic on roundabouts in England goes clockwise.
Gerry Schwartz, an employee of the Operations Research Department, had the dubious honor of managing the HP-3000 computer system.
John Sigler was my golf and tennis partner. He also played on all of the Mean Reserves teams.
Fred Smith played on the basketball teams. He was famous for being able to read paper tapes.
Don Sondergeld was VP and Actuary (big cheese). He never berated me publicly for insulting his wife. In 2021 he is still an active member of the Hartford Bridge Club.
Mike Swiecicki5 left the Hartford before I did. I remember him as being a phenomenal player at games that required hand-eye coordination.
Laurie Weisbrot (a guy) worked in Group Actuarial. When he passed the tenth exam he purchase a vanity plate: LRW-FSA.
Mike Wheeler played on the softball team both years.
Jo White was a senior clerk. She played a lot of golf, mostly at the Buena Vista Golf Course in West Hartford.
Ron Wittenwyler played third base on our softball team in 1973. His wife Jane came to some games.
First names only:
Bill: Norm Newfield’s partner in the golf league;
Jackie: Sue’s landlady in Rockville;
Lisa: who worked for Don Francis;
Paula: a clerk who worked for Patti Lewonczyk and whom I made cry;
Ray: a supervisor in Individual Pensions;
Ron: who married Jackie.
Tad: a clerk who worked for Alan Gibb.
Sue Comparetto had a million friends. I have undoubtedly forgotten more than I remember. Here are a few that I met during this two-year period.
Marlene Boulerice was with Gary Gudinkas at the time. Sue went to high school with her.
Diane DeFreitas was Sue’s roommate in East Haddam.
Gary Gudinkas was a short guy who was with Marlene. Sue knew him from high school.
Karen Peterson worked at Travelers Equity Sales with Sue and went on the trip to Alaska with her.
Diane Robinson6 worked at Travelers Equity Sales with Sue and went on the trip to Alaska with her. We visited Diane a few times at her home in Vermont.
Pat and Stan Slatt had a very large python and a boa constrictor.
Bob and Susan Thompson had a dachshund and a very old Plymouth.
Sue knew Evelyn Umgelter from high school.
It took me years to sort out Sue’s relatives on her mother’s side. I’m only listing first names. Except for Effy, their last name in 1972-74 was Locke. Almost all of them lived within a mile or two of Sue’s childhood home on North Maple in Enfield. Sue was older than all of her cousins and siblings, and I was older than she was. So, I am pretty sure that all of the people of Sue’s generation were living at home during this period.
Bob was the only one of Effy’s brother who left Enfield. He moved to western Michigan and worked as an engineer. Sue and I visited his family in the nineties.
Carol7 was Bob’s wife.
Charlie8 was Effy’s brother. He was an electrician who did work for Sue’s Father. He lived within a couple of miles.
Chet9 was also Effy’s brother. He was buried in his military uniform. He lived within a couple of miles.
Effy Slanetz10 was Sue’s mother.
Elsie11 was Chet’s wife.
Gene12 was Charlie’s wife.
Glenn was a son of Ted and Judy and therefore Sue’s first cousin. He lived a few miles away in a new house
Jimmy was a son of Ted and Judy and therefore Sue’s first cousin.
Judy was Ted’s wife. They lived across the street from the Slanetz home.
Molly13 was Sue’s Grandmother and Effy’s mother. She lived in a room attached to Ted and Judy’s house. She loved to play bingo.
Paul was Chet’s son. a grave-digger, and Sue’s first cousin.
Patti14 and Cathy were Charlie’s daughters and therefore Sue’s first cousins. I did not know them very well.
Susie was Ted and Judy’s daughter and Sue’s first cousin.
Ted was Effy’s youngest brother and therefore Sue’s uncle.
Timmy was Chet’s son and Sue’s first cousin.
In contrast, I am not sure that I met any of Sue’s uncles, aunts, and cousins on her father’s (Slanetz) side during this period. I got to meet a lot of them at a Slanetz family reunion that was held years later at Sue’s family house.
Art15 was Sue’s dad. He farmed when Sue was little. When I knew him, he had a corporation with several irons in the fire—construction, trash, water, and who knows what else.
Betty was Sue’s youngest sister.
Don was Sue’s only brother.
Karen was Sue’s younger sister. She was older than Betty and Don.
Margaret16Davis was Art’s sister. She had three children.
Mark was the brains of the family. I saw him once in Houston, and he has visited our house occasionally.
Robby still lives in Enfield in 2021.
I met Diane only briefly. I think that she in South Carolina in 2021.
Chris DesRochers died in 2013. His obituary can be read here.
Patti and Tom Corcoran married while I was coaching debate in Michigan in the late seventies. They had two children, Brian and Casey, who in 2021 both live in Burlington, VT, with their respective families. Patti died in 2011. My tribute to her can be read here.
Frank Lord died on July 3, 2020. His obituary is here.
Scott Otermat left the Hartford in 1980. He died in 2016. His obituary is here.
Mike Swiecicki left the Hartford before I did. He died in 2015 after a twenty-five year career as an actuary with CAL PERS. His obituary is here.
Shortly after my arrival in Hartford I, as well as all of the other actuaries and actuarial students, was invited to a party at the home of Don Sondergeld, Vice President and Actuary of the Hartford Life. In those days everyone in the corporate world knew that parties thrown by actuaries rapidly morphed into raucous bacchanalia. They were rivaled only by accountants and undertakers in this regard.
In my whole life I had attended only a few parties, and I had most certainly never been to a fairly elegant one sponsored by my boss’s boss. I was clueless about behavior at such functions. I definitely made at least one gigantic faux pas. Mrs. Sondergeld asked me where I was from, and I answered, “The Kansas City area.” She then asked me if we could see the Rocky Mountains from there.
Having suppressed a chuckle, informed her that KC was about six hundred miles from the Rockies. So far, so good. I then asked her if she thought she would be able to see from Hartford a mountain range in the Detroit area. I don’t recall her answer, but Ithe expression on her face is indelibly etched in my memory.
In my defense, I had not yet come to appreciate how geographically challenged people in the northeastern United States were. When I arrived in Ann Arbor, I had been shocked to hear Michiganders referring to themselves as Midwesterners. When they asked me where I was from, I said the southeast. After all, I lived all my life in the Kansas City area, which is east and a little south of the geographic center of the contiguous states (a couple of miles north of Lebanon, KS).
In 1972 I had not yet seen Steinberg’s New Yorker cartoon, which makes it clear that from the perspective of residents of New York (and, I would add, New England) Kansas City is no farther from the towering Rocky Mountains than Jersey is from Manhattan.
Also, let the record to show that my societal debut in New England was not an abject failure. I spent the entire evening in the Sondergeld abode without spilling any wine on the carpet. I also did not break any precious china or figurines. I started no fights with other actuaries, and I set no fires.
My dad visited me in the Fall of 1972. He had been in New York City for business, and he took the Amtrak train to the Hartford station. It must have been on a Friday. I picked him up in the evening, and he stayed at my apartment for a night or two. I remember that I tried to fix Steak Diane for him. It was not horrible, but I was a little disappointed.
I was often nervous around my dad, but so was everyone else. He had many habits that made people uneasy, including looking at his watch every ten or fifteen minutes—usually while someone else was talking. If you asked him, he would deny it, but he also seemed quite judgmental to me.
I knew about this visit ahead of time, and I had been dreading it. I took him for a ride in Greenie in order to show him something. Maybe we went to a restaurant for lunch. I stopped at the Gulf station on Main St. in East Hartford. After the attendant filled the tank, I swear that I carefully looked both ways before attempting a left turn while exiting the station. Nevertheless, Greenie plowed into the left side of a passing grey sedan that I had somehow missed.
I had handled a few automobile accidents as an MP in the Army and had filled out the paperwork on dozens of others. I knew that in a minor situation where no one was hurt, the first priority was to get the cars pulled over to allow traffic to flow. I made sure that the road was clear before I called the police. The collision was clearly my fault, but the officer who handled the accident did not even issuee me a warning. I was grateful but shocked. The policy of the MP Company at Sandia Base had been to issue at least one ticket in every accident. I have no idea why this cop let me slide.
I had insurance, of course, that paid for the body work on both cars. However, when, a few months later, I brought Greenie to the DMV for the inspection required to transfer its registration from Kansas to Connecticut, it did not pass. I never experienced a problem, but the machine reported that something was wrong with the steering.
I drove Greenie to a local garage on Christmas Eve. I don’t remember whether I had an appointment, but I know that for several hours I waited for my car to get to the front of the line. It was past closing time, but the manager was aware that I had been there for a long time. All the employees had gone home when he put Greenie on the lift and determined that the tie rod on the right side was bent. The people who fixed the car originally evidently did not notice this. He informed me that he would have to order the part.
I told him that I needed to get this fixed quickly to get my car registered, and I needed my car for work. He said “OK. Give me a minute.”
When he came back he told me that he had carefully hammered it back into position. He also told me not to tell anyone what he did. I was greatly relieved. When I asked him what I owed him, he just replied “Merry Christmas.” It definitely was.
Commuting to and from my apartment in East Hartford to work at the Hartford was very easy. In the morning I just got on the Governors St. entrance to I-84, stayed to the right1, and got off at the Asylum St. exit. Parking was free (or at least cheap) at the Hartford, and it was rather easy for early arrivals like myself to find a good spot. The return trip was almost as easy as the morning drive, but sometimes the traffic would back up on Broad St. near the entrance to the highway.
On February 1, 1974, my morning commutes became a lot more pleasant. I really enjoyed listening to the Greaseman on WPOP for the last six months that I was working at the Hartford. I tried to interest others in his morning show, but he never became a big star in Hartford. WPOP changed its format to news/talk in 1975 and sent the Greaseman packing.
Most of the time that I was in Hartford I had quite a bit “on my plate”, but I definitely would have preferred to play more bridge. As I recall, the Hartford sponsored a weekly sanctioned game in the evening. John Sigler and I played in it once or twice. I think that we finished second once. The director played in the game. When we played against him, I asked him about one of his partner’s bids, he said that it was “probably sort of a western cue bid.” This explanation would not suffice in the twenty-first century, but what was my recourse? Call the director?
The Hartford Bridge Club2 existed in 1972. Quite a few actuaries played there, but I never found out about it. Donna Feir, the club’s manager in the twenty-first century, assured me that I would not have liked it because many players were quite rude. I am not sure that that would have deterred me at all. If I could have found a place to play with high-level competition and a partner who was willing to work with me to develop a bidding system, my subsequent life may have changed drastically.
Most of the social life among my friends in the Hartford area revolved around sports. These activities are covered rather thoroughly here and here. There were also regular gatherings at a few local watering holes3 . I remember a few of them pretty well.
The bar at the Shoreham Hotel was the default gathering spot every Friday after work. Its main attraction was its convenient location right across Asylum St. from the Hartford. They served strange little puffy things to munch on. They came in various colors, none of which was commonly found in nature. Occasionally one of the bosses, Don Sondergeld or Don Francis, would join us. I remember that Sondergeld once regaled us with a tale about a group of actuaries on a expense accounts who ordered an outlandish meal in New York City. I don’t recall the details, but the punchline was, “Why such a niggardly tip?”
The White Swan Café on Park Street was another favorite hangout. Every table was provided with an endless supply of free peanuts. Customers were required to throw shells on the floor. If you set any down on the table, the waitress would unceremoniously brush them off.
I can only remember going to Fast Eddie’s on the Berlin Turnpike a few times. The most memorable one was August 17, 1973, my twenty-fifth birthday, which is described here.
I went to the House of Zodiac (a.k.a. the “Zoo”), a nightclub on Farmington Ave. in West Hartford, exactly once. Herget and a few other guys liked to go there on Fridays after the mandatory appearance at the Shoreham. On the way to the Zoo Tom generally stopped at a liquor store (locally called a “packy”) to purchase some cold beer in bottles. He always chose a brand that they sold at the Zoo. When he arrived at the club, he bought a bottle of the same brand at the bar and asked for a glass. Thereafter he refilled the glass from his private supply stashed in various pockets. This place was noisy and crowded. The only reason to go was if you were hoping to pick someone up. Conversation was impossible.
The other major social activity that I remember was helping people move from one house or apartment to another. I am pretty sure that I helped Chris and Carolyn DesRochers move into a new house. Those organizing the moving were expected to provide beer and pizza to the laborers. I seem to remember that the DesRochers set the gold standard for treating the helpers right.
I also helped Scott Otermat when he moved from Andover to Bristol. I was in the U-Haul truck when Scott picked it up. Our first stop was at a Dunkin Donuts drive-through window where Scott bought some donuts. The truck scraped against something—a sign or concrete awning, I think—before we got one stick of furniture into it. I confess that my first reaction was relief that Scott had been driving and not I. It also brought to mind the “Adventures in Moving” slogan, which I have long thought was the worst catchphrase of all time.
Scott hardly ever got upset, and this was no exception. I don’t know how much he had to pay for the accident. Maybe the U-Haul place did not really care. Would you care if a truck you were moving furniture in was scratched? I wouldn’t. It’s not as if you plan to take it to the prom.
I have twice been accused of putting scratches on passenger cars that I rented (once on Maui on vacation and once in Pittsburgh on business), but in neither case did the rental company insist on me or my insurance company paying. In fact, Avis wrote me a letter to apologize about the accusation in Pittsburgh. On the other hand, I am pretty sure that Sue’s friend from her dancing days, Sandy Tsiartas, told us that she was charged several hundred dollars when she got in an accident with a rental from an off-brand company in Florida.
I probably attended several parties after the fiasco at the Sondergeld home during those two years in Connecticut, but I only remember a couple. One was a fête sponsored by a female actuarial student who passed the last exam to become a Fellow of the Society of Actuaries—Barb Bednarz or Pat Adams (I don’t remember which). The honoree lived with her husband way to the East of Hartford. The only thing that I remember is that I led a game of Scissors4 which went on a lot longer than one would think among such smart people.
In August of 1973 I moved into the house at 345 Middletown Ave. in Wethersfield—the legendary 345 Club. Tom Corcoran and Tom Herget were my housemates. I had my own bedroom on the second floor. Somehow I obtained a used box springs and mattress that, thank goodness, had no bed bugs. I don’t recall that my bedroom had any other furniture.
At that point in my life I could still pack everything that I owned into Greenie. I didn’t even ask for help in moving. So, one Saturday morning I resided in East Hartford. By noon that day I was fully moved into the 345 Club. It was the best possible place for three young guys to live.
There was plenty of yard space for parking cars. Corcoran had “parked” his yellow Barracuda fastback on the right side not far from the front door. I don’t know what was wrong with it. Although it was not drivable, its gigantic rear window made it a great greenhouse. Herget planted gourds in it, and they thrived, even in the winter.
The entire front yard was considered a parking lot. It was not unusual to see six or seven cars in it.
Tom C. had a pet beagle named Cory. While Tom was at work or just out, Cory stayed on the back porch. Tom laid down papers for him in case he had to do his business, which was every day. Everyone but Tom avoided that porch.
Each of us had a bedroom upstairs with a door that had a working latch.
There were at least two refrigerators, one in the kitchen and one upstairs. Each was reliably stocked with beer. The one on the second floor had been painted by Tom C. in the manner of a lusty adventure featuring swordplay and sorcery .
On the first floor were a living room, a dining room, the kitchen, and maybe another underused room or two. Tom H. had furnished the place from second-hand stores on Park St. Except for the TV and stereo, the style might be described as Early Grandmother.
The back yard was pretty large. A railroad track that was no longer used. There was a shed back there that made for some interesting shots in the obstacle croquet games.
Best of all, the landlord was blind!
There was one small drawback to living in the 345 Club. For some reason the electricity would fail for short periods of time. Since it seldom went out long enough for the beer to get warm, it was not considered too big a deal.
The one problem was the electric clock in the kitchen. I wore a watch at all times, and I was obsessive about keeping it accurate. So, the state of the clock was immaterial to me. The other guys were more dependent on it, but it was a nuisance to take it down, reset the time, and remount it. So, Herget simply made a sign that gave the formula for the necessary adjustment: “Add 12 minutes”, “Add 31 minutes”, “Add 2 hours and 10 minutes”, etc. He then taped the sign to the clock—good as new.
One day Cory was on the loose in the house. Somehow he got into my bedroom and made a beeline for the closet. I can’t remember if the closet had a door—probably not. Cory found my posters of the Russian revolution. His capitalist upbringing impelled him to desecrate them. He also found a baseball that my dad had given me that Ty Cobb had signed in green ink. I don’t accuse Cory of disrespect for Cobb’s batting and baserunning skills. He probably would have chewed up a ball that was signed by Honus Wagner or Cy Young just as readily.
I did not get upset. I must have been careless about keeping the door completely closed. Besides, material things have never meant that much to me. Aside from when I lived in Detroit, I did not worry too much about the security of my belongings.
At the end of the summer of 1973 Tom H. invited me to join a group of people for tubing on the Farmington River. By the twenty-first century this has become a highly organized activity. A company rents large inner tubes at a spot pretty far upstream. They also have a downstream location where the renters return the tubes. From there a van driven by a representative of the company takes everyone back to the starting point.
They now charge $25 per person for this service. I cannot imagine Herget paying anything close to that amount. I suspect that he rustled up some inner tubes from a farmer or trucker somewhere, and we just parked one car at the ending spot. I am pretty certain that our tubes were plain black and had no handles. I also don’t remember life preservers. The river was only a few feet deep where we were tubing.
I had a really great time. The sun was out, and in those days I could sit and bake in the sun all day long with no repercussions. For most of the journey we just sat on our tubes and drank beer from cans balanced on our bellies while moving very slowly downstream. The whole trip can take up to three hours, depending on the strength of the current. I only remember one rather scary “rapids” near the end. My knees got a little scratched up, but that did not detract much from my enjoyment.
Neither of my housemates at the 345 Club cooked much, but at some point in the autumn I felt like fixing my mother’s recipe of chicken breasts with bacon, mushrooms, and a sauce made from cream of chicken soup. It would be senseless to do this just for myself, and so I informed the two Toms in advance that I would be cooking dinner. All three of us enjoyed the meal, which also included rice and cauliflower. The chicken, mushrooms, and cauliflower were all consumed that evening. Five or six strips of uncooked bacon went back into the refrigerator, which normally contained only various beverages and a wide assortment of condiments, with a lot of duplication.
The next time that I looked in the fridge I did not see my bacon, but I thought nothing of it.
I don’t remember eating out very often. There were lots of cookouts in the warm weather. I remember being invited to Mel’s family home in New Britain, where I met her father, the chef du jour. I think that we probably had hamburgers, but the main attraction was the sweet corn. Mr. Majocha did not husk the corn. He soaked the ears and husks in water. Then he threw them on the coals. They taste OK this way, but a few edges were scorched. Boiling the ears in a huge pot would take longer and would not have been as festive, but I think that the result would have been tastier.
On the whole I was not impressed with New England food, but the sweet corn in the late summer is to die for. Both Silver Queen and Butter & Sugar corn are much better than anything that I have tasted elsewhere. The famous golfer Tom Watson, who also grew up in the KC area, scheduled himself to play in the Hartford Open just to eat the corn.
After being stationed in Albuquerque I craved some decent Mexican food. Taco Bell was all right, but I wanted something a little more authentic. Tom Corcoran found a pseudo-Mexican restaurant in Manchester called the Tacorral5. The food was passable. The establishment had no liquor license, but they allowed customers to bring their own beer. Eventually the quality of both the service and the food went downhill. The last straw was the night that they ran out of beans. A Mexican restaurant with no beans!
If I had owned or managed a Mexican restaurant, I would never have admitted to being out of beans. I would have crossed the street and entered the Taco Bell there, bought a few hundred orders of refritos, carried them back across the street, and sold them as my own.
One of my favorite restaurants was Howard Johnson’s on the Silas Deane. Most of the people went there for the fried clams, but I had a different preference. On one night per week they had a special. You could get one-half of a fried chicken at an unbeatable price. $1.29 sticks out in my memory. That may be wrong, but I am pretty sure that it was less than $2.
I could usually talk people into joining me, but if no one was interested, I went anyway.
Just before the fall actuarial exams in November of 1973 the 345 Club hosted a big “spaghettifest”. Herget did most of the preparations. He even somehow constructed a very long table. The evening was not particularly raucous, but it did go on for quite a long time.
Herg also led a pub crawl after the exam was over. We spent a brief amount of time in some really nasty spots near the train station. They all seemed to have a large jar of eggs on display on the bar. As usual, I was among the first to abandon the group. I definitely could not keep up with those guys.
I am sure that it was probably a coincidence, but Tom Corcoran was, as I recall, the only person in attendance at the spaghettifest who passed his exam, Part 5, the same one that I took. At least five or six of us failed.
The weather on the night of December 16-17, 1973, was memorable. It started with snow, and then for several hours we were treated to several hours of ice and freezing rain—the dreaded “wintry mix”. All the branches and power lines in our part of the state were coated with an inch or so of ice. The power went out almost everywhere. Then the weather turned bitterly cold.
When the roads became passable, I brought some clothes to Sue’s place in Andover, which somehow avoided most of the ice. I think that the Toms sought temporary shelter elsewhere, too. Our power was out for, as I remember it, eleven days.
When we moved back in, I cleaned out the refrigerator. I offhandedly asked who owned the unopened (but now rancid) pound of bacon. Corcoran told me that it was mine. He had bought it for me to replace the leftover strips that he had eaten. He didn’t bother to tell me that he had done so. Since neither he nor Herget ever bought anything more complicated than hamburgers or hot dogs, I should have figured out that the bacon was mine.
No, I did not eat the bacon.
Herget had returned earlier to help the landlord clean up the fallen branches and other detritus. He marveled at the nonchalant way that this totally blind gentleman wielded a chain saw. He made short work of the fallen branches. To this day, Sue strictly limits my access to power tools, and she will not let me near a chain saw.
I am not sure, but Tom may have even reset the clock this time.
We formed a car pool. Tom C. had a blue Volkswagen; Tom H.’s Volkswagen was a sort of sickly beige; Jim Cochran drove a Pinto; I had Greenie. Four strapping adults was the most that any of these cars could hold. Greenie was probably the most comfortable.
The heat in Corcoran’s Volks did not work very well, and the defroster was pitiful. He used what we all called a “hand defroster”. He placed one of his hands on the windshield to remove the fog or frost there. Then he moved the hand to an adjacent spot and peered out through the spot he just abandoned. When that hand got numb, he switched to the other hand.
Did Tom C.’s car have automatic transmission? Of course, not.
Herget’s Volks featured a fairly large hole in the floorboard in the back. Whoever sat there repeatedly had to adjust a small log that was stored there because it was roughly the same shape as the hole. Since leg room was at a premium, the rest of us were quite annoyed by this.
Jim’s Pinto seemed to be fine. It wasn’t until a few months later that the gas tanks on these models started exploding around the country.
The car pool continued after I moved to Andover. Jim Hawke, who had broken up with Leslie, took up residence in the 345 Club and assumed my slot in the car. His car was a suitable replacement for Greenie, a Chevy Nova (popularly known as “No va” in Latin America) with three on the tree.
At some point in August or September of 1973 I decided to grow a mustache. I wasn’t really too concerned about covering up the scar on my lip. Like everyone else, I was experimenting a little with my appearance. I soon realized that it made my face look more lopsided than before, and I shaved it off.
After I broke my kneecap (details are here), I let my beard, such as it was, grow. That was my look through all of my time coaching debate in Michigan and for a few years after that. History will probably call this my Jesus (with glasses) period.
I developed my famous fashion sense during my time in Connecticut. Unless I was playing a sport, I wore the cowboy boots that I had purchased in Albuquerque. When I headed outside in the winter I wore my cowboy hat and a big brown suede coat that was lined with fleece. It weighed a ton, but it was very warm.
I had to buy clothes for work. Because of the boots the pants had to be flared or at least baggy. I favored corduroy, but I also acquired one polyester sports coat. I don’t know why I bought it. Sue made me a grey wool suit. Really! I wore it once or twice, but it was too small in every respect.
For shirts and ties I usually went to my private tailor, Mr. Ruby, who selected the merchandise for my favorite retailer, Railroad Salvage. The big store on Route 5 was one of my favorite destinations. I particularly liked their selection of dress shirts. They had quality brands like Arrow, but the styles were nothing like you might see at a department store. People still wore coats and ties to work, but nothing required the attire to be overly somber. Tom Corcoran wore a string tie most of the time. Larry Abbott did not even wear a coat to work; he kept one near his desk in case he needed to go to another department.
At Railroad Salvage I also purchased several ties, including two that looked furry. The blue one was OK (although it was close to six inches at the widest point), but the brown one was obnoxious. When I wore it, it climbed around my neck until the knot was buried under my collar. I still have thirty or so ties, but I think that all that I purchased from Mr. Ruby have been discarded.
I bought a white belt from Ruby and gave it to Scott Otermat to wear to
meetings with people from the Sales Department. I wanted to bring out
his inner Herb Tarlek.
I never bought any tennis shoes from the big bin at railroad salvage. The shoes relegated there weren’t matched up. If you found one that you liked, you still had to hunt for its mate. You also had to be careful that you did not take two lefts or two rights.
1. It is ordinarily critically important to move to the left on this highway when you cross the bridge from East Hartford to Hartford. If your vehicle is in the right lane going west, you must start merging as soon as you cross the Connecticut River. If not, you will find yourself in an exit-only lane.
The vehicles that are exiting off of I-84 (both northbound and southbound) hoping to go west on I-84 must move to the left one additional lane. Furthermore, the drivers who have crossed the river in order to go to downtown Hartford must, at the same time, move several lanes to the right. All of this lane-changing takes place in a tunnel beneath Main St.
As bad as this design is, it was even worse in 1972. Eastbound drivers on I-84 who wanted to go north on I-91 were required to exit the highway and drive several blocks through downtown Hartford.
2. Mark Horton and Eric Kokish published a book about a famous bridge player who frequented the HBC, Leonard Helman. The title is The Rabbi’s Rules: Tips and Tricks to Improve Your Bridge Game. The most famous rule is “If the opponent’s king is a singleton, play your ace.” A singleton king in a bridge hand is often called a rabbi.
3. All four have long since dried up.
4. The object of Scissors is to learn how to play. All players are seated. The player with the scissors must pass them to the player on their left and announce whether they are passing them “crossed” or “uncrossed”. The leader then announces whether the pass was successful or not. If not, the player must sit on the floor. Correct answers must coincide with the passer’s own legs.
5. A Tacorral in Manchester may still exist, but Google says that it is permanently closed. It moved to a strip mall at some point. The pandemic might have been the death blow.
Needless to say, I spent the first half of my first working day at the Hartford1 filling out forms. Then I was told that I would be working in the Group Department. My supervisor for the afternoon was the woman who kept score at basketball games. However, the next day I was reassigned to the twenty-first floor, the home of Life Actuarial, Individual Pensions, and Special Risk Underwriting.
The insurance world had advanced somewhat while I was in the Army. The hordes of clerks with huge Fridens on their desks were still there, but there were a few electronic calculators as well. In 1972 electronic calculators required electricity, and cost as much as the Fridens, about $1,000 each, roughly half the price of my car, Greenie! The companies took strong measures to keep them from being stolen.
My specific assignment was to assist Mike Winterfield,2 an actuary who had joined the Hartford when his old company (in St. Louis, I think), which specialized in variable annuities3, was purchased by ITT and folded into the Hartford. He had a vacation planned, but first he needed to submit a business plan for the VA product to his bosses at the Hartford.
My recollection is that ITT required a return on investment (ROI) of 15 percent for all of its subsidiaries. So, the algorithms that Mike developed for the business plan fixed the return ratio at .15 and juggled the other assumptions to make it work. There were no spreadsheet programs available yet in 1972.4 To evaluate the assumptions Mike designed an accountant’s worksheet with about eleven columns and I don’t know how many rows, probably one for each year. I only helped worked on this for a few weeks; I don’t remember many details. He would change one or two assumptions, I make all through the calculations to determine how much capital infusion the infant product needed to reach the desired rate of return.
Someone else would check my work and put little red dots beside each number that had been verified. This approach, of course, meant that all of the clerical work in the department had to be done twice, but when programs were written to replace the accountant’s sheets, nothing replaced the red dots.
Finally, after many iterations everything seemed to be in order. The plan was submitted, and Mike went on vacation. A day or two later I had the dubious distinction of being quizzed tin a three-way phone call about the plan. The interrogators were Don Sondergeld,5 Vice President and Actuary, and Bob Goode, a high muckety-muck of the Hartford. They asked me several questions that stumped me. I disclosed what I did know, which was limited to how each cell on the worksheet was calculated. I am pretty sure that this information was not what they were looking for. Before I hung up I had to wipe off about a quarter cup of perspiration from the receiver for the telephone, which I shared with Sue Comparetto,6 the only clerk with an electronic calculator.
The only other duty that I remember from my time in the VA area was calculating proposals for salesmen. They told us how much money prospects wanted to invest and when they wanted to receive the annuities. I, of course, had no clue what the market would do in the interim. So, we made an assumption of a specific interest rate, perhaps 6 percent. The sales agents would occasionally call to complain that a competitor’s proposal assumed a higher return that yielded a higher annuity amount or lower premium. I tried to explain that any company could in theory use any interest rate, but the Hartford’s policy was to use the same rate on all proposals. The salesmen often heard the first part, but not the second. They would try to pressure me into giving them a better quote. I never gave in, but once again the phone got drenched with sweat.
For some reason I kept getting moved around. My recollection is that in my first six weeks or so at the Hartford, I sat in five or six different grey steel desks. All of the actuarial students were rotated from one area to another, but nobody moved as much as I did.
My next stop was in the Individual Pensions Department. The name was a little misleading. The purchasers of the product were small businesses, not individuals. For some of the prospective customers it worked out better to buy individual policies for each eligible employee than one group policy.
My first assignment there was to take over maintenance of the program that was used to calculate proposals for the pension plans. An actuary named Fred Smith had been doing this, but the bosses had more important assignments for him. The Hartford offered several varieties of them from single-premium fixed interest to variable annuities. The proposal program could use any interest rate to generate the premiums for a fixed-benefit plan or the benefits for a fixed-cost plan.
This program ran on a computer that was located not at the Hartford but at Kaman Aerospace. The Hartford had its own computers, of course, but their use was jealously guarded by the Data Processing Department. Many actuaries were quite capable of doing the programming, but it was very difficult to get access to the mainframes. So, the Actuarial Department rented time from two different companies. Kaman had an HP 2000A; Tymshare had a DEC PDP-10. Kaman was cheaper, but Tymshare had more features. We used interpreted BASIC on both systems.
We gained access to the remote systems using a teletype machine connected to a phone line. Our data was stored on paper tape. I think that we stored the programs on the remote hard drive, but I might be mistaken. The teletype had the ability to take information from the keyboard and/or the tape reader. Output was printed on an 8.5″ continuous roll in 10-pitch Courier at a breathtaking ten characters per second. The unit also including a tape-punching device. Because it made a lot of noise when printing or punching, the teletype was isolated in a very small room, maybe 4′ x 8′.
Later a second unit was added. It did not have a tape device, but it printed at thirty characters per second using a round disk. It was not a “daisy wheel”; the disk was metallic and was perpendicular to the page. People came from every floor and from the Hartford’s other building just to watch that baby hum. To many it seemed magical that it could print so quickly and accurately.
The pension proposal program was in good shape when Fred turned it over to me. There was an up-to-date listing, and Fred had inserted a lot of comments. I had to learn BASIC, but a thin handbook of the commands was available. BASIC was similar enough to MAD, the only language that I had ever coded in, that I mastered it fairly quickly.
The first thing that I did was stupid. I removed all the comments to make the program more efficient. In my defense:
I documented what the program did did on a separate document referencing the line numbers.
Programs in those days were so slow that removing the comments actually did make it slightly more efficient.
My one and only programming class was six years earlier, and Господин Muchnik never taught us about documentation.
I had no training for this job.
Shut up; I already admitted that it was stupid.
Patti Lewonczyk7 was in charge of producing the proposals. A girl named Paula, who was, I think, fresh out of high school, did most of the data entry. One time something went wrong. I don’t remember what the problem was, but I fixed it easily. However, I had to ask Paula to run the program again for one plan—perhaps a fifteen-minute job. She got very upset and started crying. Evidently she thought that I was yelling at her. I told her that she did nothing wrong, but she was still very distraught.
My second big project in Individual Pensions involved the reports that were sent annually to the companies that had purchased one of these products. A company in New York had developed a software program to produce these reports. A group of clerks led by Carolyn DesRochers filled out coding sheets with the current census information for each plan a month or so before the anniversary. This information was supplied to the Hartford by the customer.
How, you may ask, did we get the coding sheets to the software company? Someone from the Hartford transported a box of them every day to the bus depot downtown. A Greyhound bus then brought them to New York where someone from the vendor picked them up. The vendor’s software program then processed the data and created the report on attractive formatted paper and sent it to Hartford in a box on another bus. Someone from the mailroom picked it up at the bus station and delivered it to Carolyn.
Dave McDonald’s8 title was only Secretary, but that indicated that he was the top man in the department. He summoned me to his office one day to tell me that for some reason the program to produce the annual reports was no longer producing accurate information. The clerks had been observed whiting out the numbers printed on the reports by the computer and inserting corrected numbers using typewriters. This required a great deal of time and produced ugly reports that reflected badly on the company and especially the department.
I Iinterviewed Carolyn and a clerk or two about it. I also talked with someone knowledgeable at the vendor. It turned out that the vendor only allowed for a few choices of interest rate when setting up a policy. This caused no problems for a while, but by 1972 interest rates had started to rise, and the Hartford was quoting (and selling) plans with higher interest rates than the program could handle. The proposal program that Patti’s group ran calculated the interest using standard compound interest formulas. The report program, however, did not calculate interest; it looked it up on tables that someone had populated when the system was written. Evidently the designer of the program did not know the actuarial formulas, and no one had foreseen the significant increases in interest rates. I asked my contact at the vendor if their programmers could fix this. He was not sure that anyone would know how to address it.
I reported back to Dave McDonald all that I had discovered. He was gobsmacked. I never found out what was done about it, and I did not ask who had approved the purchase of a service with such a severe and obvious flaw in it. I designed thousands of programs over the subsequent five decades. I took some wrong turns, but I never made this big of a mistake.
The other task that I remember concerned lapse rates. In determining a reasonable premium for any life insurance product—all the pension plans had an insurance component—it is important to account for the possibility that whoever pays the premium might allow the policy to lapse. In general, there are quite a few lapses in the first year of life insurance policies and much lower rates later. On these policies there were inordinately high lapse rates for the first five or six years. I was asked to examine a sampling of the policies to determine what the causes were.
I discovered that most of the alleged lapses were not caused by the customers’ failure to pay the premiums. Instead, the sales agents were arranging “attained-age conversions”. The agent went to an existing customer and told them that the Hartford was now offering a new product that would be a better deal for them. He would request a quote from Patti for converting the plan. This was done by lapsing the policies on the old plan and issuing new policies based upon the current age of the policyholders. The agent was right. The customer who converted received either lower premiums or higher benefits.
It was a win-win-win-lose situation. The customer and its employees got a better plan, and the agent got a first-year commission on the same plan. Since the first-year commission on many life insurance policies is more than 100% of the first annual premium, this was a real windfall for the agents. Moreover, since the Hartford had four or five individual pension products, an agent could pull the same trick more than once. Quite a few agents had been doing this for years. The Individual Pension products were yielding good sales but no profits.
I know that there were fairly high level meetings that involved Dave, Paul Gewirtz, the actuary in our department, and the Sales Department. The sale people were adamant that this technique should not be taken away from them. Evidently some of the agents who used it were very influential. The problem was not resolved by the time that I left, but in the end my understanding is that the Hartford (and most other companies) stopped selling these products.
At some point someone put me in charge of the computer room and the computers. This did not involve much responsibility, but no one was suspicious if I spent time in there during slack periods. I wrote a program to produce sheets for a football pool. Each week I selected twenty competitive college games and five programs. At the bottom of the page I listed my Bottom Ten college teams. I think that I charged $1 per entry, and the person with the highest score won the whole pot, which was between $20 and $30. I might have gotten in trouble for this, but the spirit of “Don’t Ask, Don’t Tell” prevailed. I won the jackpot once.
On paydays there was also a pool that was run by Wayne Foster. At first employees bought tickets, and the person whose ticket was drawn won the prize. I bought a ticket every week, but I never won. Sue Comparetto won the pool once, and she tried to use the money to buy a round of drinks at the Shoreham Hotel, the site of the customary Friday night get-together of employees from the twenty-first floor. Since she was almost certainly the poorest person in attendance, the offer was rejected and, in fact, roundly disparaged as contrary to the spirit of the payday pool.
After Connecticut instituted a lottery, the rules were changed so that half of the pot was used to buy lottery tickets. The lucky winner got both the remaining cash and the tickets. I never participated in this, and it surprised me that any actuary would have anything to do with lottery tickets, which have a worse payoff than the numbers racket.
At some point Don Sondergeld assigned a special project to Tom Corcoran and me. The company that marketed the software for the APL programming language wanted to sell the Hartford the rights to use the language on the mainframe. The plan was to install in the handful of departments in which actuaries worked expensive APL terminals that were connected to the mainframe. A certain portion of the computer’s disk space would be allocated to the APL users. Something may have been done about sharing memory, too.
The advantage was that the actuaries would gain access to the computing power of the mainframe without being subject to the rules of the Data Processing Department. In those days tying to get new software projects approved and implemented by the DP people was an incredibly time-consuming task. The standard joke was that if you wanted to know how long a project would take, double the estimated amount and use the next higher unit. So, one hour meant two days; six months meant twelve years, etc.
APL programs require far less (in terms of number of characters) of computer code to make the same calculations. However, the APL representatives were unable to give us an example of a project that was relevant to Life Actuarial or Individual Pensions that APL could handle significantly better than Fortran or BASIC. It would be totally inappropriate for the two big projects that I had worked on. Both required extensive use of string variables. In APL a string of characters was treated as an array rather than a different type of simple variable. To me this seemed like a fatal flaw. Tom was more enthusiastic than I was. He liked the simplicity, and he had heard good things about it elsewhere.
I am pretty sure that the Hartford never purchased the product. This project was probably doomed from the start; my specialty was debating on the negative. Selling me on anything is very difficult.
The bills from Kaman and Tymshare produced a strong reaction. The Hartford bought its own HP 3000 computer and charged the Operations Research Department, not the Data Processing Department, with its management. A guy named Gerry Schwartz was put in charge of the new machine. Its operating system supported both BASIC and Fortran. The connections were over telephone lines using teletypes. Users in several departments brought over some simple BASIC programs that they had been using on Kaman’s HP 2000, and things went quite well for a while.
After my stint in Individual Pensions I was rotated to work for Jan Pollnow. My primary responsibility was to produce a monthly report, which my predecessor Chris DesRochers9 (husband of Carolyn), had been generating using a set of columnar accounting sheets.
I decided to write a BASIC program on the HP 3000 to replicate Chris’s sheets. As I added more code it got slower and slower. Eventually it brought the system to its knees. I had to set it off to run when I left at 5:00 and hope that it finished before I arrived fifteen hours later.
Gerry Schwartz blamed this on BASIC. He said that I should convert this new program to Fortran. Since I had never used Fortran, it took a while to do this. The conversion helped a little, but it still was horribly slow. Then Gerry suggested that I use “the segmenter” on the Fortran code. This involved breaking the program into pieces. This was a new concept for me, but at least there was printed documentation. I don’t remember any details of this implementation, but segmenting did improve the performance to a level of barely tolerable.
I spent a great deal of time getting this to work, but it made the monthly task much easier. The program ran without problems for a few months, but then one month’s data produced erroneous results. The problem was easy to fix, but it was a black eye for the department, and Jan called me on the carpet for it. As usual, no one checked my work.10
A few months before my departure Jim Cochran was brought in to our area to work with me. I made sure that he understood both the technical and operational aspects of the program before i started my next adventure.
* * *
I retain a few other vivid memories of my days working at the Hartford. People with a “coffee cart” came around every day at about 10 a.m. to sell coffee, donuts, and other pastries. This prompted a coffee break that became longer and longer over the weeks. Eventually the bosses warned everyone not to turn it into a floor party
I cannot remember the exact time that the buzzer rang to indicate that it was closing time. I wager that most of the clerical employees can. A large portion of the clerks, almost all of whom were female, would have all of their materials put away and their belongings gathered well in advance. The mad dash to the elevators when the buzzer sounded was somewhat comical.
Most of the clerks in Life Actuarial were supervised by Bob Riley. Almost all of them had Fridens on their desks, and they used them all day long. The machines were not 100 percent reliable. Every once in a while one would go berserk while performing division and start making awful noises. I am not sure why the clerks themselves were not allowed to unplug the calculators, but Bob always rushed over to take care of it. They generally seemed to work OK after they were plugged back in.
There must be a mountain of those Fridens somewhere. I wonder where it is.
Making copies of documents in those days was a process. At the time photocopiers were both rare and expensive. To my knowledge there was only one in the entire tower. It was manufactured by Xerox, and everyone called it the XM11 machine. Someone would carry the document from the department to the floor on which the machine resided. The courier would stand in line near the operator of the machine. Sheaves of documents were presented one at a time to the operator, who passed judgment on whether they were worthy of duplication. For those that qualified copies were made, and both sets were given to the courier.
It might have been possible to use interoffice mail to do this, but there was no telling when (or even if) the documents would be returned.
I searched the Internet for pictures of photocopiers from this era, but I found nothing that approached the bulk of the one used at the Hartford (as I remember it).
1. I did not realize this at the time, but the Hartford was owned by ITT, which was then the prototypical conglomerate. Under Harold Geneen the company acquired all kinds of businesses. When Geneen left, the ITT spun off the Hartford.
2. In 2023 Mike Winterfield was still an active member of the Hartford Bridge Club. I played with him at a tournament once, as described here.
3. The purchaser of an annuity agrees to pay an amount—all at once or in installments. The party selling the annuity adds interest and deducts expenses and profit before paying it back in installments when the purchaser reaches a certain age. In variable annuities the interest rate is recalculated each year based upon the performance of the stock market or another index. Insurance components complicate the calculations. In the early seventies few actuaries were familiar with this product.
4. VisiCalc was released in 1979, but it only ran on an Apple II. Lotus 123 did not appear until four years later! Excel was introduced in 1987.
5. In 2020 Don Sondergeld is retired, but he is an active member of the Hartford Bridge Club.
6. There is much more information about Sue here and in subsequent entries.
7. Patti and Tom Corcoran married while I was coaching debate in Michigan in the late seventies. They had two children, Brian and Casey. In 2021 they both live in Burlington, VT, with their respective families. Patti died in 2011. My tribute to her can be read here.
8. Dave McDonald retired from the Hartford in 1995 as a Senior Vice President. He died in 2011. His obituary is here.
9. Chris died in 2013. His obituary can be read here.
10. These four words will probably be on my tombstone: Nobody checked his work.
11. XM stood for Xerox machine, but everyone still added another “machine” on the end when talking about it.