2017-2021 Patellofemoral Arthritis

Knee problems. Continue reading

Background: I broke the patella (kneecap to you and me) of my right leg in 1974, the final year of my employment in Hartford. This event and its aftermath are described here. For twenty-four years the knee bothered me very little. When I got up from a chair I sometimes walked like Walter Brennan on The New McCoys1 for a few paces, but otherwise I managed quite well. I took up jogging in the following years. At one time I was able to run eighteen miles in a little more than three hours.

Chris Bessette.

In 1998 or 1999 something happened to my knee. I don’t remember injuring it, but it became quite swollen, and running produced a good bit of pain. I knew that Denise Bessette’s son Christopher had once had difficulty with his shoulder. She told me that Christopher2 was very happy with the outcome of the treatment by an orthopedic specialist who had an office in Enfield. I asked her for the physician’s name3 and made an appointment.

I told the doctor my symptoms, and I admitted that I was worried that he would advise me to give up running. He took x-rays and told me that he thought that the doctor who did the surgery on my knee had missed one of the fragments of the patella, and it had fused to a bone or something. He surprised me by asking me if my hip sometimes hurt. I said that it did, but I never suspected that it could be related.

He thought that my problem was tendinitis in the iliotibial (IT) band that connects the knee and hip on the outside of the knee. I later learned that IT band syndrome is rather common in distance runners. He gave me two prescriptions—one for pills to bring down the swelling and one for a few appointments with a physical therapist. It took a few weeks, but the pills worked.

I remember that the young lady who supervised my PT was very cute, but I don’t recall her name. The office that I went to was on the part of Route 5 that I often have driven past on the way to southbound I-91. It no longer is a clinic for physical therapists. At some point a podiatry clinic took over the building.

She taught me some exercises for strengthening the muscles around my knee and especially to stretch the IT band. What worked the best for me was one in which I held onto something with my right hand, stepped over my right foot with my left, thrust the hips to the left, and leaned a little to the right.

I performed the stretches before every time that I went for a run or, after I gave up running in 2008, a walk. I also used the step-over stretch when I felt a pain on the side of my knee or anywhere near my hip. This sometimes occurred when I rose and walked around after being in a sitting position for an extended period. As soon as I exited from an airplane I almost always did the step-over stretch before leaving the waiting area at the gate. It also came in handy for the European bus tours that Sue and I took in the twenty-first century. I probably looked silly, but that simple movement always decreased the pain and in most cases eliminated it.

Easter Sunday 2017: By 2017 my life had changed dramatically in many ways. TSI had been shut down for good for a few years. Sue and I had been on quite a few European vacations and one fantastic African safari trip to Tanzania (described here). I had established for myself an office in one of our spare bedrooms.

On Sunday morning, April 16, 2017, I was in my office working on the computer, probably on something related to bridge; by then I was both webmaster and database manager for the New England Bridge Conference. I arose from my chair to go to the bathroom. I got as far as the door to the office—about six feet—when my right leg gave out. I did not fall; I was able to grab the door frame to steady myself. I experienced a sharp pain in my knee, but it soon subsided.

The weather that Easter Sunday was quite nice. I was enthusiastic about the prospect of getting in a long walk around the neighborhood. In those days I made a circuit of about two miles walking on School St., Hazard Ave., Park St., and North St. I hoped to do two or three circuits that afternoon.

I was less than a quarter of a mile from the house when my leg gave out again. I fell flat on my face on the sidewalk. I got to my feet without difficulty and limped slowly and carefully back home. This seemed more serious than IT band syndrome.

I searched the Internet for information about dealing with knee pain. I learned about RICE: rest, icing, compression, and elevation. For the next month or two I stayed off of my leg as much as possible. I wore my knee brace and iced my knee after exercise. I brought a small chair into the office so that I could elevate it, and I put an ice pack on it until the swelling went down.

Even after the swelling subsided I did not feel comfortable about trying to walk several miles on it. It still felt very shaky. Eventually I decided to make an appointment at the Orthopedic Associates clinic in Glastonbury. I was amazed at the place. It was much larger than I anticipated. There were dozens of people—maybe a hundred—waiting to be seen. Most were older and much less ambulatory than I was. There was no way to tell how many patients were on the other side of the many reception desks.

They took x-rays of both knees, and then I met with Dr. Mark Shekhman, who specialized in hips and knees. He compared the x-rays of my two legs and showed me that there was much less cartilage in my right knee than in my left. He said that he thought my difficulties were due to arthritis, rather than either my fractured patella or the IT band syndrome.4 He prescribed more physical therapy, and told me that if I still had pain to call him. Injections could be used to address the problem.

I asked Dr. Shekhman if I could increase my mileage after I completed the therapy. I explained that I was getting fat. He assured me that I could.

The physical therapy that I received this time was overseen by two people at the Hartford Hospital office at 100 Hazard Ave. in Enfield. I don’t remember their names. I went once a week for five weeks in October and November. The prescription required me to attend twice per week, but the guy who worked with me the first week said that my problems were not that serious.

The staff there seemed to be better organized than the therapist with whom I had previously dealt. I usually started with an eight-minute warmup on a stationary bicycle. On the first visit the fellow who worked with me noticed that when I bent my leg I slanted my right knee in. He advised me to slant it out, as I already did with my left knee. He said that I had been favoring my left leg, and the muscles in my right leg needed strengthening. Both he and the female therapist also worked on getting the “knots” out of the muscles and ligaments surrounding the knee.

They also gave me exercises to perform every day. The list grew to include nine exercises, all of which were performed from a prone position. Three of them were stretches—four sets of holding the position for thirty seconds. These were basically prone versions of stretches that I had been doing since my first session in the nineties. The other seven were designed to build strength. They consisted of twenty repetitions of the designated movement.

After the second or third session I was provided with a paper that showed the exercises that I was to be doing. At the last session I was given a new paper that supposedly illustrated all of them. I saved both of these sheets of paper, although they were both badly wrinkled. I discovered recently that the second set only contained eight exercises, and one of those was shown twice. So, for the image shown above I created a composite that included all nine exercises.

I usually did these exercises before I went for a walk—either outside if the weather permitted or on my treadmill. I added one more exercise to stretch my calf muscles to reduce the likelihood of cramps. I found an old brown exercise or yoga mat in my garage. I laid it in the hallway, one of the few places in the house in which I could stretch my six-foot frame. It was a little tight, but I managed.

When I performed these exercises at the clinic I used two pieces of equipment. The first was similar to a dog’s leash. One end was looped around my foot. I grabbed the other end to pull my stiff leg toward my face. Then I pulled a straightened leg across the other leg to the side. The “leash” was also used it to pull a bent leg back to the rear, but I could just reach back and grab my foot for that one. I have good flexibility in that respect. At home I repurposed an old Donald Duck tie as a substitute for the “leash”.

The second instrument was a length of stretchy fabric that had been knotted into a loop. This one was used for the “clamshell” exercise depicted on the sheet, and they let me keep it. After a month or so it snapped in two; I did not replace it.

The left one: I exercised my right leg using this routine nearly every day for almost two years. I felt pretty good about the progress that I had been making until the day on which my left leg almost collapsed while I was walking on School St. I limped back to the house. By the next day the left knee was swollen. I used what I had learned with my right leg to try to address it. Eventually the swelling went away, but the pain still occurred occasionally.

I expanded my exercises to include both legs. I revised the order so that I did not need to change positions so often. I started on my back with the straight leg raise—right and then left—and the bridging. I then did the three exercises lying on my right side followed by the two that required me to be face down—left and then right.

Next I did the three exercises while lying on my left side. I then rolled over to my back again and attached the tie to my right foot for the stretch that pulls the leg back and the ITB stretch. I then transferred the tie to my left foot and did the same two stretches. I finished with the calf stretch that is not shown on the sheet. The whole set took about half an hour.

My left leg was still bothering me when I attended the fall North American Bridge Championships in San Francisco (described here). Quite a bit of walking was required there. It felt very strange to be limping on a different leg. I did my exercises on most mornings, but I was still uncomfortable most of the time that I was there. My right leg did not bother me at all.

Recovery: By the time of the worldwide shutdown due to the pandemic my left leg had fully recovered. Over the spring and summer of 2020 I walked at least five mile nearly every day. On several days I did 7½ miles and at least twice I walked ten miles. I almost never had any pain in my legs. The most likely location of discomfort was in my right lower back. However, I was usually able to stretch this away.

I often rested on the cast-iron bench in front of Dr. Cummiskey’s office.

Over the fall and winter I walked on the treadmill5 more often than outside. A new development was a pain on the top of my right foot that spread to the ankle. At first it only occurred when I walked outside. Later a much milder version plagued me on the treadmill as well. I could usually walk for about 1¼ miles before it became difficult to tolerate. After I rested for a couple of minutes and stretched the leg, it went away. However, it usually came back after about the same distance.

We were scheduled to take a European river cruse in October of 2021. My goal was to be able to participate in all of the excursions without leg pain. Since we decided to postpone this cruise until May of 2022, whether I can achieve that still remains to be determined.


1. If you are unfamiliar with Grandpappy Amos’s gait, you can view a short demonstration here.

2. Christopher Bessette’s LinkedIn page is here.

3. I can picture the doctor in my imagination, but I have forgotten his name.

4. In retrospect, I am sure that Dr. Shekhman was correct in his diagnosis of arthritis. However, I think that he was a little too dismissive of my two previous experiences. It was likely that the arthritis was precipitated by the original fracture. Also, the IT band syndrome never really went away. I had rather mild symptoms both before and after the arthritis treatments. Aside from that first day when I fell I never really had much pain in my knee itself.

5. The biggest problem with the treadmill was boredom. I subscribed to the Metropolitan Opera On Demand service for about a year. I streamed operas on my Lenovo convertible PC (which is called Yoga) and watched them while I was walking. I also watched some operas and the entire series Inspector Morse shows on YouTube. Later I subscribed to MHz Choice and watched a large number of European mysteries with subtitles. February 10, 2021, was a very dark day for me. The treadmill broke. Since then I have used the rowing machine when I could not walk. On May 26 I dropped my Big Bubba mug on Yoga and cracked the screen badly. I bought a new Microsoft laptop from Best Buy a few days later.

1993-2014 TSI: AdDept Client: Lord & Taylor

Quasi-independent department store division of the May Co. Continue reading

TSI enjoyed a good relationship for nearly all of the two decades in which the chain of department stores known as Lord and Taylor used AdDept to manage its advertising department. The headquarters was in one of the upper floors of the flagship stores on Fifth Avenue in Manhattan.

L&T’s Fifth Avenue store.

I don’t remember the details leading to the contract back in December of 1993. I am not sure that we even did a demo for them at the IBM office. L&T may well have been the first sale for TSI’s marketing director, Doug Pease (introduced here).

We had two very important things going for us. The Senior VP of Advertising at L&T was Howard Adler, who had seen what we could do at Macy’s East, the first AdDept installation (described here). Moreover, L&T was owned by the May Company, and two other May Company divisions had been using AdDept successfully for a few years.

In the April 1994 issue if the newsletter, Sound Bytes, TSI announced the fact that L&T had purchased the AdDept system and an AS/4001 on which to run it:

Lord & Taylor, the third May Co. division to use the AdDept system, is currently in the process of finalizing the specifications for its system. Their system will reside in the company’s Manhattan headquarters. All areas of the department will be connected through a PC network.

Although L&T was definitely owned by the May Company, it did not play by the same rules enforced on the other department store divisions. L&T’s advertising department was not required to produce the same monthly reports that bedeviled the other divisions. Its merchandise was different—I actually saw elbow-length gloves for ladies for sale there. It was much more autonomous in many ways.

The flagship store was more elegant than that of any of the other May Company stores. The nearest men’s room to the advertising department was between elevators on a selling floors. It was by far the most spacious, sparkling, and elegant restroom that I encountered at any office, department store, or anywhere else.

I always took Amtrak to Penn Station when I visited L&T. I usually walked to the store on Fifth Avenue unless the weather was really foul, in which case I stood in line at the taxi stand on 34th St. to get the next available cab.

I entered L&T through the employee entrance, which I think was on 38th St., and descended stairs to the security area. Someone would come down to escort me to the advertising department, which was on one of the upper floors. When I left in the evening, I had to get a note from someone verifying that the laptop in my briefcase belonged to me and had not been purloined from L&T.

An amusing set of incidents in Penn Station that occurred on one of my last visits to L&T in 2007 has been recounted here.


Lord & Taylor used direct mail more than regional department stores. Notes that I compiled in 2000 state:

A very large number of reports were done for them. Unfortunately they are almost all too involved to be used by anyone else. They are the only client that uses AdDept to keep track of bill inserts – the little things included in the monthly statements.

They set up production schedules for direct mail. At one time they used AdDept for estimating direct mail, but they abandoned it. They have job jacket programs for both ROP and direct mail.

L&T also did more magazine advertising than the other divisions. AdDept did not seem to help much in that area.

We developed as part of the original design document an elaborate system for them of managing their magazine advertising (“The Projection Book”) and comparing it with competitors’, but they do not use it.


I think that this was the Greek feast. Norm is at the lower left. The guy sitting between two women with his tie in his shirt is Charles. Behind him is Chris.

I vaguely recall that at the very beginning the liaison between TSI and L&T was Norm Vlahos2. I have only a couple of distinct memories about him. The first is that whoever chose him for that role also assigned him and another fellow to act as “security officers” for the AS/400. Norm thought that they should be issued badges or at least arm bands to designate their authority. I also remember that Norm was responsible for ordering the food for the Greek-themed feast in which most of the department participated during one of my visits.

This is Charles’s old office. From left: Jennifer, Denise, Jennifer’s reflection, Ali’s reflection, Denise’s reflection, Bob’s reflection, my reflection (flash).

The other person whom I remember from those early days was named Charles. I am pretty sure that he was the finance director of the advertising department. Charles had a very unusual office. One of the walls was a gigantic mirror. I am not sure what its function was, but it made me very uneasy when I was required to sit in there to talk with him.

Same room; different feast. Tom is in the foreground to the left. The bald spot belongs to Howard.

I later learned that Charles owned a string of karate (or something similar) studios in New Jersey. Maybe he used the mirror when he practiced his moves.

Charles ordered the food from the 2nd Ave Deli for the luncheon with a Jewish theme that the department held on one of my visits. It was the best deli food that I ever tasted.

Tom had an office.

After the initial period in which the tables and historical data were into AdDept and the users had become somewhat familiar with the system, Tom Caputo3 was assigned primary responsibility for the AdDept installation. This was a big break for TSI because we got to deal with a person who had both the authority and the expertise to make good decisions about prioritizing what the system should be used for. He made our lives much easier because we seldom needed to deal directly with the users. He was good at finding out exactly what they wanted or needed and conveying the information clearly to us. Over the years he sent us a very large number of custom programming requests—so many that he asked us to combine the billing for the $75 quote fees onto one monthly bill. We were happy to do that.

Tom worked with us at L&T until 2001. He then took a job at Saks Fifth Avenue, where we again had the pleasure of working with him.

Chris only had a cubicle.

After a while L&T provided Tom with an assistant, Chris Pease4, who was employed by L&T from 1996 through 2001. We often worked closely with Chris as well.

I have a lot of very vivid memories of Tom and Chris. I remember almost nothing about the innumerable small projects that we discussed. However I distinctly remember one episode. You can see from the photos that nearly all the men in the advertising department wore suits, white shirts, and ties. One morning Tom spilled coffee or something on his shirt. He dispatched Chris down to the men’s wear department to buy a substitute for him. I was pretty impressed.

Somehow, my visits to L&T became associated with big departmental lunches in the advertising department. Trust me; no one was celebrating my presence or the wonderfulness of the code and support that TSI provided. It was just that I showed up every two or three months, and that also was deemed a reasonable interval between departmental lunches.

There was always a theme for the lunch and an employee in charge of the choice of menu and restaurant. In addition to the Greek lunch ordered by Norm and the Jewish one managed by Charles, I seem to remember an Italian pranzo and a Mexican fiesta. There may have been more. I don’t remember too many specifics, but the meals were all both authentic and delicious.

I have no idea who these guys are. Tom asked them if they were hungry and then told them to dig in.

If no departmental lunch was scheduled, Tom nearly always took Chris and me to a restaurant for lunch. We usually walked to a Chinese restaurant near L&T. On one of the last occasions we ate delicious lamb chops at a chop house. This was really the life.


After Tom and Chris departed, the installation entered a holding pattern. TSI’s primary contact for several years was Esther Roman5. I am pretty sure that she was in charge of the financial area of the advertising department. AdDept was just one of the tools that she used in her job.

Jennifer, Denise, and Ali.

Denise Bessette, Bob Wroblewski (who helped TSI with marketing of AxN to newspapers), and I made a trip to Manhattan in 2004 to meet with the newspaper coordinators, Jennifer Hoke6 and Ali Flack7. The purpose of the trip was to show them how TSI’s new Internet product, AxN (described here), could work for them. The ladies were rather enthusiastic about it, and L&T used the product for quite a few years.


In 2005 Federated Department Stores merged with and took over management of the May Company stores. L&T did not fit into Federated’s plans. Seven stores were sold or rebranded as Macy’s. The rest of the stores, including the flagship store and the headquarters in New York City, were sold to NRDC Equity Partners in 2006. In the following years NRDC also negotiated the purchase of Fortunoff, which was a chain of jewelry stores that was somehow linked with a group of stores that sold outdoor furniture. The intent was to use the L&T staff to manage these stores.

NRDC wanted to keep a separate set of books for the Fortunoff stores. L&T therefore asked TSI to create a separate instance of AdDept on the same AS/400. We figured out a way to do this (some tables and even data files needed to be shared) and installed it in late 2007 so that it could be tested for a couple of months and then used live in 2008.

Our main contact at L&T during this period was Esther. I also dealt with Dan Marrero, who worked for her, in 2007 and 2008. My notes for that period also mention someone named Rachel, but I don’t remember her.

The Fortunoff scheme was a fiasco. In February of 2009 Fortunoff declared bankruptcy after a lackluster holiday season during the Great Recession. NRDC tried to sell the chain, but there were no takers. By May of 2009 all of the Fortunoff stores had been shuttered.

HBC started in the fur trade.

Meanwhile, NRDC had purchased the Hudson Bay Company, the oldest corporation in North America. It decided that the HBC staff could manage the remaining L&T stores from Ontario. The last work that TSI did for L&T was to help with the migration of the programs and data to an AS/400 somewhere in Canada.

This marriage did not work very well either. In 2019 L&T was again sold, this time to Le Tote, a company that rents women’s clothing (!). The flagship store on Fifth Avenue was closed in 2019 along with some of the other stores. The Covid-19 pandemic rendered the recovery of the remaining stores unfeasible. All the remaining stores were closed by the end of 2020.

The Lord and Taylor name remains in 2021, but only as an online retailer. I tried to find out if they still sell those long gloves. There was no search feature on the website, and there was no category that formal gloves would fit in. So, I don’t think so.


Most of my trips to L&T were one-day excursions. I rode an Amtrak train to Penn Station in the morning and caught a northbound train back home in the evening.

The approach to Lincoln Center is breathtaking.

On Thursday, March 6, 2008, however, I stayed overnight at a hotel. When the dates for the trip had been set, I checked to see what was being staged at the Metropolitan Opera that evening. When I discovered that Verdi’s La Traviata, one of my very favorite operas, was on the bill, I resolved to attend. I had seen this opera twice at the Bushnell in Hartford, and I owned a fantastic CD that featured Luciano Pavarotti and Joan Sutherland. I had listened to that recording dozens of times.

After work on the 6th I walked the 1.7 miles from L&T (or maybe the nearby hotel) to Lincoln Center. The theater was nearly full. My seat was near the front but way to the left. I had a terrible view of the stage, but the sound in the theater was so good that the awkward viewpoint did not affect my enjoyment much. I adapted.

The building was, of course, extremely impressive both on the inside and the outside. It was hard to believe that such a huge auditorium had such outstanding acoustics.

The curtain rose on the ballroom scene. I expected for my eye to be drawn to Violetta as the life of the party, but I was wrong. Even after she started singing I was slow to identify the shortest and chubbiest woman on the stage as the legendary lady of the camellias. Ruth Ann Swenson was in excellent voice, but it was impossible to suspend disbelief about her being either an irresistible Parisian courtesan or a woman in the last stages of consumption.

The other two leads, Matthew Polenzani and Dwayne Croft, were fine, but for me the real star was Franco Zeffirelli’s classic production. I especially enjoyed the last act, which employed the Met’s stage elevators and a staircase to transport the Germonds from Violetta’s parlor to her bedroom. Operas are seldom even slightly realistic, but I don’t see how this approach could be topped.

Swenson & Kaufmann.

I discovered when researching this section of the blog that the first few performances of this opera back in the beginning of the season had featured Renée Fleming. That would have been something to see, but, then again, I probably would not have been able to scare up a ticket on short notice. Furthermore, if I had waited a week, I might have been able to see Jonas Kaufmann as Alfredo. I did not know who he was in 2008, but within a few years he became the most revered tenor in the world.

The 2007-2008 season was the last that Ruth Ann Swenson performed at the Met. Peter Gelb did not offer her any more contracts, although he insisted that it was not because of her weight.


1. A detailed description of the AdDept system design can be found here. Unique features of the AS/400 are described here.

Norm.
Tom.

2. Norm’s LinkedIn page can be found here.

Chris.

3. Tom Caputo’s LinkedIn page is here.

4. Chris Pease was not related to Doug Pease, at least not closely. Chris’s LinkedIn page is here.

5. Esther’s LinkedIn page is here.

Jennifer.

6. Jennifer Hoke’s LinkedIn page is here.

7. I could not find a LinkedIn page for Ali Flack. However, there are strong indications that she continued to work for L&T after the management of the chain was turned over to HBC.

8. A detailed description of the AxN system can be found here.