2023 Bridge: Regional Tournaments

Four Tournaments. Continue reading

In 2023 the lights are always out at the Red Lion in Cromwell.

Presidential Regional: District 25, the New England states, had traditionally held its first major1 regional tournament of the year in February. The site had been in Cromwell CT for as long as I had been playing. However, the demise of the Red Lion Hotel forced it to be moved to Sturbridge MA in 2020. The name of the last four or five events had been the Presidential Regional, because it ended on the weekend of Presidents Day. The name was maintained in 2023 even the the tournament was scheduled for February 7-11, the week before its usual appearance. The site was the Southbridge Hotel and Conference Center, which had also been used for the Spectacle Regional in the previous November, as described here. The 2023 Presidential was was scaled-down tournament of only five days designed to minimize the number of directors needed.

The Southbridge Hotel and Conference Center.

I was not excited about the schedule. There were no team games at all on Tuesday or Friday; if I played. I would be in the top flight. Wednesday featured a two-day knockout. Saturday had a three-flighted Swiss. I tried to get a partner from the pairing person, Denise Bahosh, but she could not find anyone for me. Eventually, one of my regular partners, Eric Vogel, agreed to play with me in the knockout. Our teammates were Jeanne Striefler and Jim Macomber from the Hartford Bridge Club.

I had played every day at every regional tournament for quite a few years. However, I decided not to play on Tuesday, Friday, or Saturday of this one. The drive to the hotel was not likely to be difficult as long as the weather cooperated. So, I decided to commute back and forth on Wednesday and Thursday. I also needed to be at the hotel for the meeting of the Executive Committee on Friday evening. I planned to drive then as well.

Jim Macomber and Jeanne Striefler.

The weather was fine. On both days I stopped at McDonald’s in Stafford for my usual sausage biscuit with egg sandwich. Our team had just the right amount of points. We were the top-seeded team in the second bracket. Nine teams were in our bracket. We had to play an eight-round Round Robin, which we easily won. That gave us the right to choose which of the third and fourth teams we would play on Thursday. I chose to play the Sattinger team rather than the team from Vermont. Those two teams had finished with the same number of victory points, and we had defeated them both by the same margin. One of the pairs from Vermont played Precision3. I worried that if Jim and Jeanne faced them, they might have difficulty handling a radically different bidding system.

Our morning round of twenty-four hands was against Michael and Ulla Sattinger of Slingerlands, NY, a team that I have played against many times over the years. Eric and I were East-West. On the very first hand I made an overly aggressive bid that turned out to be costly. Eric also made a fairly serious mistake on a different hand. However, things must have gone better in the other room. At lunch we were ahead by twelve points, which was a reasonably comfortable margin.

Eric Vogel.

Eric and I played better in the second half, but North-South held better cards on most of the hands. Ulla and Michael bid and made a few game contracts, but the hands seemed rather straightforward. I did not see any hands on which swings were likely. I was wrong. Jim and Jeanne did not bid several of those games and settled for setting their opponents in undoubled partial scores.

This was very upsetting to me. I had expected us to play as well as on the previous day. My record in knockout matches in the past was quite good, and I was convinced that things were lined up favorably for us. In retrospect I suspect that Jim and Jeanne might have gotten tired. Neither of them had played in any tournaments since the pandemic, and they had played in far fewer of them than I had before that. They were basically club players, and they had seldom played two sessions in one day, much less on two consecutive days.

After lunch we had to play against a team captained by Abhi (AH vee) Dutta, with whom I had played in a few tournaments. They had the second-best record in the Round Robin, but they had lost to the Vermonters in the semifinal. So, this match would determine who finished third. Eric and I were East-West against Abhi and Paul Johnson, a player from Connecticut with less than 750 masterpoints. Abhi had always been a deliberate player, and, at least in this match, Paul was at times unbearably slow—taking several minutes to make some decisions. At the half they were ahead by six points.

I told Jim and Jeanne that they would switch to East-West to face Abhi and Paul in the second set of twelve boards. Eric and I played against Liv Carroll and Louis DiOrio. Since they came from different corners of the district; they probably had been paired up by the Partnership Desk. We had a very pleasant match with them. Eric and I did not make any serious errors, but neither did they. It was hard to say if we had made up the deficit.

We had been waiting thirty minutes for the other match to finish when Eric announced that he had to leave to go to a meeting. This would ordinarily not have been a big deal, but it turned out that we won the second half by six points, and so our match ended in a tie. Jeanne tried to reach Eric by phone, but he was miles away and unwilling to return to play in a four-board playoff. So, we had to concede. It was the perfect ending to an awful day.

I drove back on Friday for the meeting of the Executive Committee. According to Curtis Barton, the President of the New England Bridge Conference, everything was “fabulous”. Attendance was better than at the 2022 tournaments, and some headway seemed to be being made, but it did not seem fabulous to me. The tournament was better than nothing, but it still seemed rinky-dink to me. To me the most amazing thing was how much money the district still had after a string of disastrous tournaments. The person most responsible was unquestionably Joe Brouillard, the treasurer.

The most hilarious moment occurred after Joe proposed eliminating the stipend to the secretary (Carolyn Weiser) and treasurer (himself) at tournaments. After some bizarre discussion there was a secret ballot. The motion failed 12-1. Everyone thought that Joe and Carolyn were worth every penny. The other important argument was that, heaven forbid, we were faced with replacing them, we needed to have every incentive available.


Granite State Getaway: I could not find partners for the six-day tournament in June in Nashua, NH. That was too bad; I would have liked to play in the knockouts; I even had teammates lined up for one of them.

Sue and I drove up on the morning of Saturday, June 24. The first half of the trip was in the rain, which was particularly heavy on the Mass Pike. By the time that we reached the hotel it was sunny.

I played with Sally Kirtley, the tournament manager, in the A/X pairs. We were badly overmatched. Sue also played in a pairs game and did not do very well.

At the Executive Committee meeting we learned that this was probably the last time that a District 25 regional will be held at the Sheraton. The hotel wants to increase the rate dramatically. Sally solicited and received a large number of suggestions for places with large spaces that were not directly associated with hotels. Joe emphasized that something needed to be done to strengthen the Grass Roots Fund. Before the pandemic most units specified one of their days as Grass Roots days. The district received funds from those games.

There was some discussion about doing the GNT qualifying in person, but I was the only person who felt strongly that it was a huge mistake to award gold points for online play.

No food was served at the meeting. Sue and I ate supper at Lui Lui. I had a delicious pizza and a beer. I questioned the waitress about on of the cartoonish paintings plainly captioned in Spanish, not Italian. She said that she knew nothing about it.

On Sunday morning at the meeting of the Board of Delegates we again heard about how fabulous things were. Only four people represented Connecticut—Peter Marcus, Paul Burnham, Sue, and me. At the end I took a couple of minutes to describe the Weiss-Bertoni award (introduced here) and to present it to Joe Bertoni. He was pretty choked up about receiving it, but, in my opinion, he definitely deserved it. I just hope that he continues the tradition of presenting it to other worthy recipients.

I scheduled an email to go out at 10AM to announce the winner.

The traffic on the return trip was awful. We arrived home more than a half hour later than we expected. It felt weird not to wonder whether the cats were all right.

If it were not for the presentation of the Weiss-Bertoni aware, I would have considered the trip a complete waste of time, gasoline, and money.


Mike Heider and Jim Osofsky.

Ocean State Regional: For some reason that I do not understand the tournament in Warwick, RI, on the Labor Day weekend was scheduled for only five days beginning on Tuesday, August 29. Knockouts were scheduled for Tuesday-Wednesday and Thursday-Friday. I was fortunate to learn that Jim Osofsky’s regular partner, Mike Heider, would be in Germany with his sons that week. So, Jim agreed to play as my partner for both of the knockouts. He arranged for Abhi and Paul Johnson to be our teammates in the one starting on Thursday. In the first knockout Denise Bahosh, the Partnership Chairman arranged for us to team up with Mike Baker and Susan Swope, two players from Florida who had roughly the same number of masterpoints as Jim and I.

I had decided to play four days, attend the Executive Committee meeting on Friday evening, and skip Saturday. I was able to use my IHG Rewards points to pay for my three nights at the Crowne Plaza in Warwick.

Jim and Mike H. played Precision, but Jim played 2/1 in club games. He lived in Deerfield, MA, and Mike H. lived in southern CT. So, they only played together at tournaments. I had played against them innumerable times.Jim and I had exchanged emails about bidding issues, and we had come to pretty good agreement about the convention card. Still, there were a few issues to be ironed out. So we agreed to meet at the hotel at 9:00 on Tuesday morning.

Judy and Sue.

Sue also wanted to attend the tournament, but, as usual, she did not get any partners until the last minute. On Monday evening she had arranged to play with her friend and long-time partner, Judy Cavagnaro in the Gold Rush pairs. Sue needed gold points to become a Life Master. When I went to bed she had not decided whether she would ride with me or take her own car. I planned to leave at 7:15.

Google Maps recommended taking the back roads to the Crowne Plaza. It took a little over an hour and 45 minutes, but I stopped at McDonald’s.

At 6:30 on Tuesday morning Sue informed me that we would ride together, but she wanted to take her car. Her plan was to provide for the possibility that she might want to come home early. When I asked how I was supposed to get home, she answered that she would drive to Warwick (a trip of at least an hour and forty-five minutes) to pick me up at 7PM on Friday after the meeting of the Executive Committee. I considered this to be ridiculous, but I was wise enough not to press that opinion.

At 7:03 Sue informed me that I should leave at 7:15 by myself. She would drive her own car. I decided not to stop at McDonald’s in Stafford. Instead I set as my destination on Google Maps the McDonald’s on Route 2 in Warwick. I picked up my sandwich there and arrived at the hotel at precisely 9AM.

Jim was already there, talking on his cellphone. His mother, who suffered from Alzheimer’s, was receiving memory care at a place very close to the Crowne Plaza. He was negotiating whether she needed a private nurse. I got a coffee and ate my breakfast.

At 9:30 we met our teammates, Mike and Susan. We had enough time to converse a little. Mike had a house in Rhode Island. Susan lived in Florida throughout the year.

For some reason the official schedule called the event in which we were playing the “Premier Knockout”. It was limited to players with 4,000 or less masterpoints4. Sixteen teams registered. The directors split it into two eight-team sections. Four of the eight teams in the top bracket had more total points than we did.

Jim and I played pretty well throughout the seven matches. We lost two close matches, including the last one to Abhi’s team, but our total of 91 victory points was much higher than that of any other team.

As in February I was allowed to choose our opponent in the semifinal on Wednesday from the third and fourth teams. This whole scene was eerily similar to what had occurred in Southbridge. On this occasion, however, we had blitzed the fourth-place team Mullin), and the other team included an extremely talented young player named Ethan Wood. It seemed like an easy call to pick Mullin.

Meanwhile Judy and Sue had done very well in the Gold Rush Pairs. They finished fourth out of thirty-six pairs and won 2.32 gold and 0.65 red masterpoints. Sue decided to accept the invitation from Sally Kirtley to play in the evening side game. Apparently she was having a great time and did not want it to end. Also, she seldom turned down an invitation to anything.

You pick up orders at that little red area.

I drove to KFC and picked up an eight-piece family meal. I ordered a large Diet Coke as well, but for some reason the person who took the order and got everything else right, did not include the drink. I had to pay $3.50 for a 10-oz. bottle at the hotel. We were also annoyed to discover that they had neglected to include any napkins or sporks. In my suitcase I discovered some napkins and silverware from a previous trip. Sue ate a chicken wing before the side game started.

While she was gone I ate supper and watched the ninth (penultimate) episode of the first season of Sneaky Pete on Freevee. I loved the show, but the plot was so complicated. I was dying of curiosity to find out the resolution in episode 10, but watching it on the hotel’s free Wi-Fi was almost intolerable. It kept timing out, and I needed to restart it.

After taking a shower I read a chapter of Holy Orders, the sixth of the quasi-mysteries written by Benjamin Black. Black’s style5 is exceptionally good. The plots are intricate, but they do not follow any of the traditional forms for crime fiction. The central character, an Irish pathologist named Quirke does not solve the mysteries. His friend, a police detective who is more Inspector Plodder than Sherlock Holmes, explains the situation at the end.

I went to sleep early. Although I was wearing my eye-mask and earplugs, I was still awakened when Sue returned to the room. I managed to get back to sleep, however, and I was well-rested in the morning.

We went to the Jefferson Diner for breakfast. I had a ham and Swiss omelette. It was good, and the home fries were better than they looked.

The Jefferson Diner.

The Mullin team consisted of a pair of ladies, Susan Mullin and Sheila Middleton, and two men, Steven Colman and Mark Sunderlin. Although Sheila, Steven, and Mark were all from Massachusetts, neither Jim nor I had previously played against any of them. They had the most points of any team. So, they must have been playing for a very long time in club games. We were not impressed by the ladies’ performance in the match in the previous day’s event. The two men were apparently long-time partners. They both lived on Cape Cod.

They opted to switch their chairs so that Jim and I played against the men. They announced that they were playing Precision. I had invented a defense against strong club systems. I called it WavaDONT. I had to explain it first to Jim and then to the opponents:

  • Overcalls of the 1 bid at the one and three-levels were natural—showing five and seven pieces respectively.
  • With a six-piece suit bid 1NT, which is a relay to 2 to be passed or corrected.
  • With a two-suited overcall bid the lower suit as in DONT.
  • With a very strong hand double.

Our opponents called the director, Tim Hill, to ask whether it was legal for us to use such a complicated (?) defense against their system in a game at “this level”. Tim said that he was “99.9 percent certain” that we could use whatever defense that we wanted. It turned out to be immaterial. In twenty-four hands they never opened 1!

The two guys seemed much better than the ladies. In the first half there were two consecutive swing hands. On the first one our teammates made 3NT. Our opponents went down in 4. In the other I went down in 3. At the other table our teammates did not defend well and let them make 4. In total we had a flimsy lead of one imp.

I thought that we had won the second half easily. One of our opponents had revoked on a vulnerable hand that he might have made or gone down one. However, in the first six hands we found ourselves down by six imps. It was a great relief when we won the last six by eleven. So, we won the match by six imps.

In the finals we played Ethan Wood’s team. His partner was not very good, and we easily won both halves. So, we won the premier Premier Knockout and 20.13 gold points. The Mullin team won third place over a team of guys from Maine.

Jim, Sue, and I decided to eat at the Crow’s Nest, a seafood place that was only a few minutes south of the hotel. Sue and Jim, both from New England, consumed some kind of water-dwelling insects. I tried “The Burger”. which was described in the menu as “1⁄2 lb of all-natural free-range beef topped with cheddar, lettuce, pickles, secret sauce, brioche bun, fries.” The secret sauce tasted a lot like the sauce on a Big Mac, which must have been the intent. The problem was that there was so much slippery stuff that the meat kept falling out the bottom of the buns, and when I did get a taste of meat, it was overwhelmed by the other ingredients.

All in all, we had a good time. After winning a knockout I probably would have had a good time if they served me dog food, and I got ptomaine poisoning.

The drive back to Route 1 featured a body of water on the right. We did not even notice it on the way there, but on the return trip the road was pretty severely flooded. The discussion in the car concerned what has the biggest effect on tides. I was even asked my opinion. As a native of Kansas I had none.

On Thursday morning I ate a piece of leftover chicken, and Sue consumed one of her spherical “crab cakes” for breakfast. I consumed one of the coffee pods in the Keurig and secreted one in my suitcase in hope that the cleaning person (who only came on Tuesday and Thursday)6 might refill the empty slots in the pod holder.

Steve Lister.

Sue had obtained a partner for Thursday’s Gold Rush Pairs game at the partnership desk. His name was Steve Lister. I found a photo of him that was taken at the 2019 event in Warwick when he won a couple if 299er pairs games.

I was not too sanguine about our chances in the Thursday-Friday Knockout, which had the same format as the one that we won. Our team had about 3,000 less points than our victorious foursome. Nevertheless, we were the fifth-seeded team in bracket #1 again. This time there were only seven teams per bracket. We therefore played six rounds of eight boards.

We did not do very well. We barely avoided last place. We got clobbered in the last two rounds by the team that won the event and the team that was in last place. I was slightly upset about the last result. Our teammates missed bidding two slams. On one they settled for a game and made seven. On the other they let the other team play in hearts.

The first of those hands was a comedy of errors at our table. The North-South team was Ulla and Michael. Ulla opened 1[suite x=’H’]. Michael bid 2NT to show a game-going hand with four pieces. Ulla rebid 3, which was supposed to show a singleton or void in spades—she actually had a doubleton. Michael cued the club suit; Ulla cued diamonds; Michael bid 4NT, asking for key cards. Ulla showed two of the five key cards (four aces and the king of trumps) without the queen. Michael bid 7 even though he knew—or at least should have known—that they were off a key card. If it was an ace, as certainly was likely, the contract was impossible. If it was a 50% play. In short, it was a terrible bid.

Ulla could not believe that he went to seven with only two key cards, but the one that they were missing was the Jim’s king of trumps, which could easily be finessed. So they made it. This was the first hand of the match. I knew that we were doomed. My play during the next five hands was uninspired.

So, on Friday we had to play in the Open Swiss or a pairs game. We decided to play in the Swiss.

Sue and I went out to eat with three people from the Northampton, MA, Yan Drabek, Rich McClure, and Allison Ryan. I really needed to get away from Jim O. for a while. He talks during every break between the hands, and I grew tired of listening to him. I was also down on Abhi and Paul after the last two rounds.

The parking lot was full when we visited The Shanty.

Our destination for supper was the Shanty, a small restaurant on Route 1 not very far south of the Crow’s Nest. It was another seafood place. We had two appetizers, yam fries and sweet soy chicken wings. The service was slow and Yan was very hungry. Everyone else liked them a lot. I thought that they were OK, but I would have preferred the wings without the sauce.

I ordered the baby back ribs, which were described as “honey glazed ribs, patatas bravas, corn, sriracha mayo, Parmesan, cilantro.” The last four were all mixed together and also covered with the glaze. I must say that this was the first time that I have ever been disappointed with the way that a restaurant prepared baby back ribs. I ate all the meat, but I barely touched the other stuff. I also had a beer.

The conversation, however, was great. I really perked up when Rich first asked about how to defend against Precision and then how to bid when the opponents play a Weak 1NT system. Everyone also laughed at my impression of Jim explaining things. He was a nice guy and a good player, but he just talked and talked. Yan, Allison, and Rich know him well; they all play in the Northampton Bridge Club.

The most amazing thing about this meal was that the other three participants seemed to have no idea how to split a check. I had to step in and do the arithmetic for them.

I went to sleep shortly after we arrived back at the hotel. I awakened at 3:30, and I never did get back to sleep. I finished up the chicken for breakfast. The rest of the day I stayed awake by imbibing caffeine.

Sue decided that she would not play on Friday. Steve L. was required to be home to celebrate his birthday. If he had been willing to play, she probably would have stayed. Her plan was to use the pool after all of the bridge players were busy playing and then check out of the hotel.

I woke up at 3:30 and never got back to sleep. This happened to me on a fairly regular basis. By the time of the first round I had been up for 6.5 hours. I had consumed plenty of caffeine in the interim, but I was still groggy in the first round. I failed to recognize a splinter and identified it as a weak bid. This resulted in a big swing that cost us the first match. I righted the ship after that shocking mistake.

We bumped around in the middle for most of the day, but we had a couple of big wins. We lost the last match on a hand on which I opened 1NT with a flat 15 and everyone passed. I went down one. Somehow our teammates lost 200 points even though neither side was vulnerable. I did not even ask how they did it.

I rushed off to the Executive Committee meeting with out checking our results. It turned out that we had 84 victory points, which was good enough for fourth in B and 2.66 gold points.

Hardly anyone was there when the Executive Committee meeting was schedule to begin. Someone decided that we should have food again, but we had to order from the sandwich menu. My Reuben sandwich was on the counter with a silver cover that bore my name on a tag. The French fries were surprisingly good. but the sandwich was cold. The sodas were brought in halfway through the meeting.

Curtis.

Curtis Barton, the president, called the meeting to order and, as usual, announce how fabulous everything was. He mentioned the fact that Mark Oettinger had resigned as vice-president, and he had appointed Sue Miguel as temporary vice-president.

Mark Aquino, the Regional Director, said that Bridge Base Online (BBO) was sold to a French company with no concern for the state of bridge. They were only interested in money. The ACBL’s contract runs out in 2025.

The table rate for youth players was set, as was a new rate for online NAP and GNT games. This was done to help boost the balance in the Grass Roots Fund.

I suggested that the Tournament Scheduling Committee should consider offering the Pro-Am game in the evening. After some cajoling I volunteered to manage it for the tournament scheduled for Southbridge in February of 20247.

I took a can of Diet Coke and consumed it on the drive home. I arrived at exactly 9 PM, and the miles-per-gallon read 40.1, but I have long suspected that it overstates the car’s actual mileage by about 5 percent.


The last tournament of the year, which was called “The Return of the Gala“, was held in Marlborough8, MA, from October 31 through November 5. The original Gala was held at the same site in May of 2022. I missed it because I was on the European cruise that was described here.

I planned on playing for five of the six days, but I had a very difficult time finding partners and teammates. I was fortunate that Eric Vogel agreed to play as my partner in the two knockouts held the first four days, but he could not play on Saturday. More than a month before the tournament started I submitted electronic forms to the partnership person, Denise Bahosh, for teammates for the knockouts and for a partner for Saturday. I had to pretend that I wanted to play in the open pairs on Saturday. If I could find a partner, I would try to convince him/her to switch to the Swiss.

The playing area was on the ground floor on the far right.

Sue Miguel had sent an email in early September that claimed that the hotel, a Best Western (BW) property called the Royal Plaza Hotel and Trade Center, was only recognizing the tournament rate until the end of September.9 So, I made reservations for one double room for four days.I planned to drive home after the Executive Committee meeting on Saturday evening. I had forgotten that there would be a meeting of the Board of Delegates on Sunday, and I was unaware that the Executive Committee meeting had been scheduled for Friday.

Denise tried to match Eric and me up with Alan Godes (introduced here) and an unknown teammate. I was somewhat reluctant to commit us to join up with them, but it turned out not to matter. Alan did not respond to my email for some time. In the interim Denise proposed that we play with Carol Seager and Michelle Blanchard (introduced here) in the first KO. I had played with them before and had a reasonably good experience. So, I agreed to teaming up, and so did they.

Meanwhile Alan wrote me to say that he had teammates for the Thursday-Friday KO, but he needed to find someone for the first one. I explained that we had just found teammates for that event. I don’t think that Alan ever found teammates.

Just before the tournament Denise informed me that she could not find a partner for me for Saturday. So, on the eve of the tournament I had big gaps in my dance card.

Sue could not find partners either. She wanted to attend the Board of Delegates meeting on Sunday, but it did not make much sense for her to drive up just to attend. It would be about a seventy-five-minute drive even on a Sunday morning.

On the morning of Tuesday, October 31, I set off in my Honda for Marlborough by myself. The drive was relatively easy. The only problem was that the first leg of the journey was due west on Route 190. In a few places the sun was directly in my eyes. I had my sunglasses on, but even so it was blinding. Still, even though I made my customary stop at McDonald’s in West Stafford, I made excellent time. I arrived at about 8:45, much earlier than I expected.

The only difficult part of the drive was finding the hotel. On I-495 the exit for the hotel was labeled Route 20 west. The street’s local name was Boston Post Road.

The hotel was located on a road that went north from the Post Road called “Royal Plaza Drive”, which was really more like a driveway. There was no street sign that I could see. Later I noticed a large “Best Western” sign, but on my first pass I was searching for a street sign, not a sign with five or six logos on it. Because the Post Road had a median I had to continue to the next stoplight and then make two U-turns to return to the spot where Google Maps had told me to turn.

I definitely did notice the sign for the Hampton Inn, which was located right on the Post Road. I definitely took mental not of the fact that the Hampton and a lot of other more modern hotels were quite close to the BW.

The road to the hotel had one striking feature—an oversized speed bump that was quite jarring if taken at more than 5 mph. The hotel’s parking lot was gigantic. It was mostly empty when I arrived, but at night a large number of big trucks parked there. I don’t know whether the hotel charged them for this privilege.

I parked on the right near the door to the exhibition center. Many of the people who were already there had on costumes. Gary Peterson (introduced here) had by far the most elaborate one. He was dressed as the King of Hearts, complete with crown and mace. One woman wore a long bathrobe; I think that she intended to be a geisha. I thought that all of the costumes seemed creepy. I had on my black trousers and shirt and my Halloween tie. The neck on my shirt must have shrunk. It had become too small for me. I was uncomfortable all day.

Sally Kirtley was wearing some kind of semi-costume, but what caught my attention was the fact that she had on her Tournament Manager badge. That reminded me that I had accidentally left my Goodwill pin and Executive Committee name tag at home. I remembered getting them out of my backpack. What I did not remember was that I had also put them back in the pack. Later I decided that I did not need to bring the pack.

When I arrived the playing area was very cold. For the first half hour or forty-five minutes there was no coffee. I sat by myself and shivered even though I was wearing the jacket that I had bought (and almost never needed) for my European cruise eighteen months earlier. A few people dropped by to say hello to me.

At about 9:30 I located Carol and Michelle. I expected Eric to be there at any minute. He was still missing ten minutes later, and, in fact, there were very few people around the table where they sold entries for the two knockout events. Carol gave me her credit card, and I used mine for Eric and me when I bought the entry. Our preliminary number was 102, which meant that only one other entry had been sold.

I had my phone in my hand to call Eric at about 9:50, but I saw him before I could find his name in the contacts. He reported that he had arrived early, and the hotel let him check in. So, this was my first clue that our group constituted the vast majority of the hotel’s guests.

Unused knockout enty.

I asked the director, David Metcalf, how many entries they had sold. He replied that four teams were in the top bracket and four in the 0-4,000. Carol insisted that we drop out and play in the pairs, and I agreed. Two of the original four teams played in the open KO and were given handicaps.

Eric and I won some points in both sessions of the open pairs, but we did not set the world on fire. There were about twenty-two tables in each session. None of the hands stood out for me.

I am not sure why so few people chose to play in the knockouts.

The lunch break was more than an hour. After I ate my roast beef sandwich and chips, I checked in and went to the room that I had been assigned, #263. I discovered when I opened my shaving kit that I had forgotten my toothbrush. I used one end of a Q-tip to paint my teeth with toothpaste. I also used a proxabrush and floss.

Eli had a beard in Marlborough.

I sent an email to Eli Jolley, who had filled out a card looking for teammates for the Thursday-Friday KO. He had 3,000 masterpoints, and his partner had 2,000. A few minutes later he replied that he would like to team up. I said that I would be around the partnership desk at 9:30 on Thursday morning, and many people would know me.

In the second session we played two hands against a couple who played the Polish Club, which has a three-way 1, Kris and Dorota Jarosz. I decided that we would play the defense that I had devised against what I called faux club systems. It involved using a 1 bid to make a two-suited overcall. We did well against them.

Sue Miguel kept interrupting the bridge to give awards for costumes. There were also gift cards given as door prizes. She must have used the word “fabulous” ten times. I was ready to puke.

Eric and I got points in both lackluster sessions. If I had had my druthers, I would have just driven home after we found out that there would be no KO.

When I got back to the room after the second session I phoned my wife Sue at home to tell her about the fiasco in the KO.

On Tuesday evening Eric, who is a vegetarian who sometimes eats fish, and I went out for supper. He wanted to try a place called Atlantic Poké. He tried to figure out how to get there from a map that was available near the welcome desk. We finally found it, but it was just a small place that seemed to specialize in takeout. The accent on the “e” made me think that it was probably sushi, the one thing that I have always refused to eat.

So, Eric said that the Longhorn Steakhouse was acceptable. I dialed it up on Google Maps, and we found it rather quickly in the corner of a strip mall. Eric had salmon, and I ate the baby back ribs. We talked about our careers. I learned that after Eric had been laid off from Pratt & Whitney he went to CPI and learned to program. He spent the rest of his career in IT at insurance companies.

I also learned that Eric had done quite a bit of work on Y2K. The part that he did sounded ugly indeed. He also mentioned that it was impossible to get Fortran programs converted to COBOL because they had different rounding mechanisms. He probably would have liked working at TSI, and I would have liked to have him.

I tried to watch an episode of The Bridge on my laptop, but I couldn’t get interested in it. I also tried to read from the book that I had picked up at the Hartford Bridge Club, Mexico Days by Robert Roper, but the light in the room was so dim that I gave up after about one page.

When I went to get into the shower the tub had water in it. I slipped and fell on my back on the floor of the bathroom. I was not seriously injured but I smashed my right hand against the baseboard. I put bacitracin on the small cut after the bleeding stopped. By the way, there was a handle outside of the tub, and I did grasp it as I entered the tub. Nevertheless, I could not stop the fall.

To get the water out of the tub I needed to shove a plastic Bic razor that I always brought for emergencies between the stopper and the lip of the drain.

I did not think much of my room. However, it did have a refrigerator into which I placed the two bottles of water that the desk clerk gave me when I checked in. There was also a microwave, but I did not use it. The bed was quite comfortable, and the heat worked without a problem.

Breakfast was free. I met Eric in the restaurant (which only served supper on Fridays and Saturdays) at 8:15 on Wednesday morning. They served pretty much the same thing every morning: scrambled eggs (plain and with something added), meat (sausage or bacon), French toast sticks with syrup, fruit, and yogurt. Juice and coffee were available from extremely old machines. The sausage that they served on Wednesday and Friday was much better than Thursday’s overcooked bacon. The French toast was much too chewy.

Afterwards we played with Michelle and Carol in the open Swiss. There were only twelve teams. In the first round I played 3NT two hands in a row. The first one was routine. On the second one I had eight tricks. There was also some potential for more in some suits. The problem was spades, where the dummy had only a doubleton, and I held Kx. Sure enough, the lead was a low spade. I played a card from dummy. Then the player on my right pulled two cards from her hand, the queen and ten of spades, and dropped them on the table. We called the director.

Tim Hill came to the table and explained that she could play either card. The other would be a “major penalty card”. She chose to play the queen. I scored my king. Now I only needed one trick. I crossed to the dummy in hearts and took a finesse in clubs. It lost, but I was allowed to tell the left-hand opponent not to lead a spade. In the end I was able to win ten tricks before they got their spades. If she had dropped the cards on the table, I could never have made it.

When we returned to our teammates’ table, I said that unfortunately we had probably used up all of our luck for the day in the first round. They thought that they had done badly, and they had, but the gain from my lucky 3NT game was enough for us to claim victory.

The celebration was short. We played against Mark Aquino’s team in the second round and got blitzed. That was the first of four consecutive blitzes that we endured. This was even worse than the performance in the Swiss at the NABC in Boston (described here).

I played none of the thirty-two hands in the four blitz rounds. One hand in the middle of the blitzkrieg deserved emphasis. I held KQJ10 and three little clubs, a singleton diamond, Ax in hearts and Kxx in spades. Eric opened 1! I wasted no time and bid 4, which asked him how many aces he had. His answer indicated all three! I thought for only a few seconds before bidding 6.

Eric had to play it. I could tell from the look on his face that it was going to be difficult, and it was. He won only my seven clubs, the three outside aces, and the K. At the time I thought that it was due to an unlucky lay of the cards, but I should have known better.

Eric’s opening bid indicated that he had either three clubs or more clubs than diamonds. In any case he had four or fewer hearts and spades. Unless he had precisely one diamond and four in the other suits, he had less than 15 points. If he had had 15-17 points with a balanced hand, he would have bid 1NT. So, he was very unlikely to have either of the missing kings. I was essentially gambling that he had the Q! It was possible, but not very likely.

I should have just responded 2 to set the trump suit. We would then bid stoppers up the line. When I was certain of stoppers in every suit, I should have signed off in thee lowest available notrump bid.

In the sixth and last round we played against Alan Godes’s team. The match ended in a tie. Somehow it seemed fitting.

At that point I considered it to have been an unspeakably bad tournament. It got a little better at supper, which we ate with Ben and Ginny Bishop. At the time Ben was the president of the HBC. One of Ben’s sons had recommended a restaurant called Welly’s in the neighboring town of Hudson.

I found a shortcut!

For some reason we took two cars. Ben knew where it was. I was confident that I had programmed Google Maps to report the directions to Welly’s Restaurant in Hudson (there was also a Welly’s in Marlborough).

Somehow I got the directions for Willy’s Steakhouse in Shrewsbury, MA. So I turned a fifteen-minute trip into one that took much more than half an hour. Ben and Ginny had to wait for us.

I don’t think that I spoiled the evening. I had a Reuben sandwich, which was pretty good. The stars of the meal from my perspective, however, were the tall glass of Guinness and the onion rings. The latter were both delicious and plentiful.

We got to learn a little about Ginny’s career in nursing. The rest of the evening was spent with Ben, Eric, and I swapping war stories about working with computers. They were both pretty impressed to learn that I had personally installed thirty-six AdDept systems.

Ben also told us about his two sons. They both had worked for the MITRE Corporation. I had never heard of a non-profit that worked with the federal government.

We found our way back to the hotel without any problem.

On Thursday morning I learned that Eli was a relatively young pro from Auburn, AL. I already knew his partner, Judy McNutt from western Massachusetts. She was wheelchair-bound.

Judy McNutt.

This time there were two brackets of eight teams in the 0-4,000 KO. We were the top-seeded team in the upper bracket. We won our first three matches rather easily. I decided to spend the break in my room resting and dining on the gifts that the lady at the front desk gave me when I checked in—a bag of chips, an energy bar, and water in a bottle. When I returned to the playing area I bought a can of Diet Coke.

Our streak continued after lunch We won the first two matches. At this point we had pretty much clinched a spot in the knockout on Friday. However, we were blitzed in the sixth round, which allowed the team that beat us to pull even with us. Both teams won blitzes in the last round. We were awarded first place based on the fractional victory point score that was in effect.

Eli asked me if I cared about whom we played. I told him that it was a difficult choice. The two teams, Page and Clay, were only one victory point apart, and we had defeated both of them in the Swiss by small margins. I picked to play the Page team because the other team seemed to me to have a stronger East-West pair. I hoped to protect Judy, who was definitely our weak link.

Eric and I ate supper with Donna Feir, the manager of the HBC, and Sally Kirtley. At my suggestion we went to Evviva, a casual Italian restaurant. Two HBC players, Tom Gerchman and Dan Finn were already seated nearby. They were going over the hands from the pairs game. I ordered the Bolognese (at Evviva they put the bowl in Bolognese) and a glass of Montepulciano.

Donna Feir.

The conversation at supper was not extremely memorable, but I enjoyed it. It was the first time in my fifteen years as a member of the HBC that I had been in a social situation with Donna. I did learn that the tournament in February would be the combination sectional and regional, and it would be held in Mansfield. The Presidential Regional had been assassinated. The tournament in Southbridge would be in April.

After we drove back to the hotel Donna and Sally played in the side game. I went to my room and watched part of the football game between TCU and Texas Tech. Texas Tech was ahead 20-7 when I turned it off at the half, and the Red Raiders held on for the victory.

I got the bright idea of dragging the pole lamp over to the side of the bed. I cocked the shade so that it produced enough light to read by. I read a chapter or so before I took a shower and then went to bed.

At 3:00 I awakened and spent an hour and spent about an hour working out the combinatorial probabilities of that slam hand that failed. I only went to sleep when I realized that it was almost impossible for Eric to have either missing king.

I wore an N95 mask the first three days. Less than 10 percent of the other players did so. However, the rigidity of the mask bothered the bridge of my nose, and I had deep gouges in the side of my face. Since I would only be at the same table as four others, I decided to leave it in room 263.

Mark Oettinger.

After breakfast on Friday I went over to the table occupied by Steve Ackerman and Sue Collinson from Vermont. I asked them if they knew what the backstory was for Mark Oettinger’s sudden and—to me, at least—shocking resignation. Steve said that Peter Marcus had called Mark and insisted that he should resign. Steve said that it was “pretty nasty”. Later that morning I met up with Joe Brouillard. I asked him if he knew what had happened. He said that he had been surprised by it and knew no details.

I thought back to an email that I had received from Sandy DeMartino asking me about Mark’s performance. I explained that he seemed OK to me, but my interaction with him had been limited by the fact that I was unable to attend three consecutive meetings of the Tournament Scheduling Committee, at which the strategy for recovery from the Pandemic was decided. I had then resigned from the committee because I was spending so much time on the HBC, the CBA, and this project.

Sandy DeMartino.

Sandy said that Peter Marcus had telephoned her and asked her to support Sue Miguel as the next president of D25. Sandy declined to do so. I think that this must have been before the call to Mark.

I found all of this to be deeply disconcerting. At the close of my conversation with Steve and Sue I asked them if they thought that I should make a stink about this at the Executive Committee meeting on Friday evening. Steve advised against it. Sue was silent.

We lost the match against the Page team. All of the swings in the first set were in the first six boards that Eric and I played. I did not think that we had played badly. We won the second set by eight, but that was not nearly enough.

I bought a salad, which was barely edible, and a Diet Coke for lunch. I ate by myself and had a hard time keeping the Oettinger affair out of my head.

I checked the cards on the partnership desk. I could scarcely believe that no one was looking for partners for Saturday’s open pairs game. I don’t know what I would have done if I had not canceled my hotel reservation.

The first set of the consolation game after lunch was easy to analyze. We did not bid three games that our opponents did. Two of those were my decisions. The games came home because on both hands Eric and I had a secondary fit in the diamond suit that, because of aggressive interference by the opponents, neither of us got a chance to show the other.

Wee came back strong again in the second set. However, we lost ten imps because Eric opened a flat hand with a 12-count, something that I would never do. I had nineteen points. I responded 2NT, which for us showed 12-14 or 18-19 points. Eric bid 3NT, which indicated that he had no short suits. I bid 3NT, which went down. If Eric had had the thirteen points that I expected, I would have made the bid, and we would have won the match. If he had opened a minor with the hand that he had, we would have fallen a few imps short.

I was pretty sure that I had ordered a roast beef sandwich for the box lunch that the hotel provided for the Executive Committee meeting. However, there was nothing but turkey and tuna. I certainly did not order tuna. So I took a turkey sandwich that had a lot of dry meat and bread. I can’t complain. An apple and a bag of chips were also provided.

Mark Aquino.

The main topic of conversation was whether we should worry about scheduling regionals the same weekend as the regional in Lancaster, PA. Mark Aquino said that he had gotten an earful from the president of District 24. Peter Marcus and Sue Miguel were adamant that the “500-mile rule” that D24 cited did not exist. Evidently they hoped to draw more pros from New York City.

The schedule for the tournament in Southbridge in February, which because it was near the Super Bowl, would have a football theme. I didn’t plan to go unless someone really wanted to play with me. I would not be eligible for the regional events, and the sectional events did not include any bracketed events. Maybe they will change that.

The meeting closed with a long lecture by Sue Miguel about how we all needed to get off of our butts and to participate in her many programs to recruit people to rejoin the ACBL and play in our tournaments. I found much of this offensive and wrong-headed, but she and Peter will not brook any opposition.

I am also convinced that the basic analysis is wrong. To me the problem was not the pandemic so much as the ACBL’s reliance on online bridge as a source of money. Maybe it was necessary for the ACBL to survive, but it has now ruined some of the tools that we had used to put on attractive tournaments that made money. The current D25 administration has abandoned most of the aspects that I judged made the events compelling. No one seemed to want to hear this. Instead we have been treating our players like kids in junior high. Costume contests, door prizes, unsharpened pencils with “Day of the dead” figures on them: give me a break! All of the incentives were provided to new players. I saw no effort at transitioning anyone into the games that the district sponsors.

Also, I was supposed to represent Connecticut. There have been no regional tournaments in Connecticut since 2021, and none have been planned. We were told that there were no hotels. Is that possible?

I came away from the meeting with a very bleak outlook. For ten years I have loved to attend regional tournaments. At this point I could barely tolerated them, and they were expensive.

The drive back to Enfield was uneventful. The Honda entered the garage at 9 p.m.


1. Until 2016 there had been an Individual Regional in Newton, MA. It was discontinued because it was unprofitable. My report from the last such event was posted here.

2. The Red Lion was the last name of the hotel in Cromwell, CT, that hosted District 25’s regional tournament in February. In 2020—just days before the Presidential Regional—the state of CT closed down the hotel for failure to pay taxes. It never reopened. The tournament was moved to the Sturbridge Host for that one year.

3. Precision is a bidding system in which the strongest opening bid is at the lowest level—1. The Wikipedia article about it is here.

4. I had played in the previous 0-4000 Knockout at least five years earlier. It was a fiasco. Only five teams participated. We played all day in two five-way sessions to eliminate one team. One team had much less experience than the other four; they did not do well. Our team lost in the semifinals and was relegated to the Single-session Swiss.

5. Benjamin Black was the pen name assumed by award-winning novelist John Banville when he began writing genre fiction late in his career.

6. On my previous two visits to this hotel in 2022 no cleaning service was provided at all.

7. I learned months later that there would not be a tournament in Southbridge in 2022. This is explained in the Marlborough section.

8. The name of the Massachusetts town is officially Marlborough. There is a “hamlet” named Marlboro. The town in New Jersey with the same name shortened it to eliminate the “ugh” at the end, but the one in Massachusetts did not. Nevertheless, the highway signs mostly use the short version.

9. The hotel was not actually filled to anything approaching its capacity. I had to wonder it the hotel really enforced or even announced this policy.

2021-2023 Bridge: Trying to Resign

Eighteen months of torture. Continue reading

This entry, like the process that it describes, is absurdly long. In fact, it is much longer than it looks because it has links to a large number of documents that have more details. I don’t expect anyone to read this entry. I did it out of a combination of determination to leave nothing out and a sense of catharsis.

I really loved my job as webmaster for District 25 and all of the other functions that I had added (as described here). The only aspect of it that I found tiresome was the assembling of photos for the Winners Boards. I had decided unilaterally that I would no longer do that in 2020, but I was still enthusiastic about everything else that I did.

The pandemic struck New England in March of 2020. The game that I loved that involved card tables, chairs, playing cards, bidding boxes, human beings, and conversation vanished almost overnight. Some people enjoyed, or at least tolerated, playing on the Internet, but I did not like it at all. It did not seem like bridge to me.

At first I enjoyed my new life of leisure. As I described here, I started walking a lot, occasionally traversing as much as ten miles per day. I also read books much more frequently than I had previously, and I invented a method for the people who had played together in Simsbury to describe what they were doing in the new world of isolation. I discovered that a very large number of operas were available free on YouTube. I downloaded a free program, MP3Studio, to make mp3 files that I could download to my mp3 player. So, I could carry forty or fifty operas in my pocket.

In June of 2020 my schedule changed dramatically. I undertook the gargantuan 1948 Project that is described here. From that point on I sat in front of the computer for several hours per day writing and researching, and the more time that I spent on the project the larger that it grew.

Bob Bertoni.

In the summer of 2021 my friend and boss in District 25, Bob Bertoni, died after a long and debilitating illness. At that point almost all of the people with whom I had enjoyed working for so many years were no longer involved in the district’s leadership. Moreover, the ACBL had taken strong measures to promote online play as an alternative to real bridge. It seemed almost certain to me that the game that I knew was doomed.

The Hartford Bridge Club tentatively reopened in the summer of 2021, and Sally Kirtley and I figured out a way to schedule games of the Simsbury Bridge Club. However, no tournaments were held in New England except the poorly attended sectional in December sponsored by the Eastern Mass Bridge Association (EMBA). At the time I was a member of both the district’s Executive Committee and the Tournament Scheduling Committee. Both held occasional Zoom meetings. I wrote this about the decision-making:

I have been on the scheduling committee for a few years, but two crucial online meetings were held in the winter on Wednesday evening, the one time that I am committed to play at a very small club. Evidently a lot of decisions about the three tournaments in 2022 were made at those meetings or at the one in May, during which I was in Europe.

Sally and Helen

In the last quarter of 2021 I notified the Executive Committee that I intended to resign my positions tied to the webmaster job at the end of 2022. I modeled my decision on this with how Helen Pawlowski handled the termination of her long tenure as the district’s tournament manager. She had given a year’s notice that she was leaving. A committee was promptly formed, people applied for the job, Sally Kirtley was chosen, and Helen showed her the ropes at several tournaments.

After I resigned not much happened for several months. When I had started in 2013, absolutely nothing was documented in writing. By contrast, I had already produced on NEBridge.org about forty web pages that documented everything that I did in every area. Thereafter, I spent an enormous amount of time making sure that each of these pages was up to date. They can all be reached from here.

The oldest email that I could find about the subject of the transition was dated November 30, 2021. In It Curtis Barton, the president, asked me, “Do you have a candidate to replace you?”

The one thing that I did not want to do was to become an active participant in the search for my replacement(s). I thought that it was incumbent upon the people who would be running the district going forward to determine which of those functions was still important and to find people who were willing and able to perform them. I did not want to prejudice this effort with my own ideas.

I felt that I had done everything that I could to smooth the process. When I was chosen to be the webmaster, Bob Bertoni had assumed the responsibility of finding someone for the job, mostly because he was the only person who knew how the site worked, and there was no documentation whatsoever. In the intervening years had thoroughly documented how my various functions were performed.

So, on December 31 I sent the following reply with four attachments.

As promised, I have produced and attached documents that outline the duties of four functions that I currently perform:
• Webmaster
• Database Manager
• Email Manager (MailChimp)
• Bulletin Editor (printed, online, and Day 1).

Someone needs to decide on who, if anyone, should perform these functions in 2023 and following. The Database Manager and Email Manager are not official positions.

I am not sure if the Communications Committee still officially exists, but I formerly set the agenda for and presided over its meetings.

I also have been composing a high percentage of the emails used to promote tournaments. Whoever assumes that function in 2023 and following will need to work with the Database Manager on the selection criteria to be used and the Email Manager on the format to be used for text and images.

The four attachments to the email have been posted on Wavada.org: Webmaster, Database, Email, Bulletin.

Gary Peterson.

At some point Gary Peterson, who was a Tournament Director for the ACBL, expressed an interest in becoming the webmaster. He negotiated with Curtis about how he would be compensated for his efforts. I was not privy to those exchanges. My assumption was that he would be responsible only for maintaining the website. I suspect that Curtis expected him to do much more than that. It is also possible that Curtis only glanced at my write-up.

In April of 2022 I sent all the members of the Executive Committee an email that detailed open issues in areas that I was involved. I attached to this email a spreadsheet that served as the index to the documentation pages.

It has been a long time since I made a report, but I have been keeping a list of developments and issues.

Website: 1) I removed four items from the main menu in the left column that appears on every page of the site. Three of them I moved to the “Archive” tab: District Director Info, District Director Report, and Learn from the Experts. The other one was a link to the ACBL’s Partnership Desk, which the ACBL’s webmaster told me is no longer supported.

2) There are three issues. The Tournament Location option is a custom program that uses a list of the district’s tournaments to create a map. For a while it was broken, but Megahertz fixed it. I removed Cromwell and Sturbridge. I added Providence and Marlborough. I left Mansfield and Hyannis on, but added notes that they were canceled for 2022. This will need to be maintained (using the “Clubs” option in the admin section) when the 2023 schedule is set.

The second issue is the banner, which currently says “Exciting New Event Schedules for 0-2500 –Click Here for Tournaments”. It links the NEBridge.org calendar. I don’t know how to change it. Bob always did this. We should probably be highlighting Providence. After that, I don’t know.

The third issue involves reports from the Regional Director. The DD reports had their own custom option. Should I add the RD reports to this program (and bring it back from the Archive)? Should I create a new tab for RD reports? They are now emailed to members; posting them on the website is less critical than it was ten years ago.

3) The list of winners of NABC and NABC+ events has not been updated since 2019. The source of data was lists provided by the DD. I have not received any such lists since December 2019. What should the policy be for the future?

4) I have decided not to post Winners Boards (photos) for the 2022 tournaments. It is a lot of work, and I won’t be attending one of the three events. If someone else wants to take the photos of winners and solicit photos from the ones that were missed, I will post them. However, I don’t want to do this if the percentage of missing photos is high.

I also decided not to award the Best in Class prizes in 2022. With only three events, all in the eastern half of the district, it did not seem worthwhile to me.

5) Someone should check the conditions of contest on the website. I don’t think that the first five documents on the Conditions of Contest tab have been checked in a long time.

Database: 1) A decision should be made about whether the MySQL database, which I maintain on both my iPower account and my local server, will be used in 2023. If not, a suitable substitute to be used as the basis for emails should be found. The current database includes all ACBL members–active and inactive, living and dead–since 2014. It also contains pretty good records of who attended D25 and NABC tournaments since then. It also has a history of achievement of ranks of D25 members and points by month of everyone.

2) In the past I have received .LZH files from Keith Wells at the ACBL to use as the basis for the attendance (at tournaments) table. He did not respond to my last request. Does anyone know if he still works for the ACBL? If not, from whom could I get these files. I used the attendance tables both for targeted emails and for the attendance breakdowns after tournaments.

Email: I currently create the emails by using a text editor on my PC to write HTML statements. I then use the “Code your own” method to paste the code into MailChimp. As I was writing up the documentation for this process it occurred to me that it will probably be very difficult to find someone is who is both willing and able to do this. MailChimp has a lot of templates for emailing that would presumably be much easier to use, but I have never investigated them because I already knew how to make the emails look exactly as I wanted them to.

If templates are used exclusively, it will affect Sue Miguel’s emails. She sends me an email that looks the way she wants it. I extract the HTML from it and then post it using the “Code your own” method.

Bulletins: I was told that there will be neither a printed nor an online bulletin for the Gala. Eventually decisions should be made about the other two tournaments in 2022.

Documentation: I have documented almost everything that I do in “pages” on NEBridge.org. I have created a spreadsheet that serves as an index to these pages. I have attached a pdf of it to this document. I am confident that by later in the year it will be complete and as accurate as I can make it. I suspect that the person or persons who do these tasks will want to simplify the processes, but whatever process is used, it should be documented, and I think that the format that I chose is optimal, since anyone can see the most current version.

The starting page is 342. It can be accessed with the URL NEBridge.org/pages/342. All pages can be reached from there, but if you want to look at a particular page, the easiest way is to key in NEBridge.org/pages/ppp in your browser, where ppp is the three-digit page number on the spreadsheet for the index.

Communications Committee: I think that consideration should be given to restarting the CommComm in 2023 or maybe sooner. I am willing to serve on it, but I don’t want to be chairman in 2023.

Two regional bridge tournaments in New England in 2021 had been canceled because of the pandemic. The Presidential Regional that was scheduled for February 2022 was also canceled because no suitable site in the southwestern part of the district was available. A new event, which was called the Gala, was scheduled for late May, which was the time that my wife Sue and I had planned to take a cruise in Europe1. We had deliberately chosen the second half of May because, in all the years that I had been going to tournaments, the district had never held an event then.

Curtis Barton.

Meanwhile Curtis was trying to figure out if, as an ACBL Employee, Gary would be allowed to be both webmaster for the district. Curtis finally determined that he could. In early July he asked me to set up a Zoom meeting with Gary, Peter Marcus2, and himself. I told him that I had no idea how to set up a Zoom meeting, and that I was very busy at the time.

The second half of July was dominated by the Summer NABC that was held in Providence. Curtis decided that he needed two people to replace me. He offered one of the jobs to Gary in this email sent on August 10.

The other candidate wasn’t interested. That puts you (Gary) back where you’ve been – my choice for NEBC Database and NEBridge.org Webmaster. If you accept the position we will discuss compensation (Mike gets free plays and some other stuff – not too valuable for you) on a per tournament basis. 

I suggest you contact Mike for his write-ups on the efforts. If you accept I will also begin the search for a Communications lead to supplement (not replace) existing efforts.

Communications Lead:

• Voting member of the TSC
• Cannot be an ACBL employee
• Essentially a volunteer position; may, in the future be compensated with free plays or similar consideration.
• This primarily a marketing function with technical considerations as agreed with the NEBC Database/NEBridge.org Webmaster
• Coordinates the electronic aspects of tournament advertising and execution
• Works with the Database/Webmaster
• Edits the Tournament Bulletin as required
• May use MailChimp email system to create messages as required.

NEBC Database/NEBridge.org Webmaster
• Does not and cannot be a voting member of any NEBC Committee
• Can be an ACBL employee
• This is a compensated position on a “per tournament” basis
• Maintains the NEBC website
• Maintains the NEBridge.org database
• Works with the Communications Lead and Tournament Coordinator to maintain Calendar

This was by far the longest communication that I had ever received from Curtis. It appeared that some progress was being made. The fact that he was conflating the webmaster and database jobs was, of course, disconcerting. The webmaster job had gotten easier over the years. The database job was quite another matter.

This missive pretty much confirmed my notion that no one wanted to revive the Communication Committee. The “as required” appellation applied to the bulletin position was also ominous.

Peter Marcus.

An email from Peter asserted about the database that “It might be work, it might cost money, but I think we really don’t want to abandon it.” Nobody ventured a different opinion. The question then became where the database would be kept. I did not want other people with administrative authority to sign on to Wavada.org.

I am not sure that my next contribution was helpful, but I did not want anyone to claim that I was not forthcoming about the difficulties.

Now that I think about it, iPower is not a critical element. Assuming that two copies of the database (one live and one for testing/backup/disaster recovery) are used, what are needed are two installations of WAMP (Windows, Apache, MySQL, php) or the equivalent. I used iPower for the live version because I already was using its server for other projects on my personal website, and there was a lot of capacity. WAMP is available as a free download for windows-based computers. iPower uses a UNIX version of the three products, but they do not charge extra for MySQL and php.

Mark Oettinger.

Mark Oettinger, the newly elected (sort of) vice-president of the district, suggested that Sue Miguel could do some of the work of the Communications Lead. No one objected.

Gary officially accepted the job of webmaster and indicated that he and I might be able to meet together at the Ocean State Regional in Warwick, RI, (documented here) scheduled for the end of the month. I responded with the following:

I have created a user profile for you for the admin section of NEBridge.org. The user ID is GaryP. After I send this email, I will send the password in a separate email.

I will be in Warwick for all five days. I will be attending the meetings of the Tournament Scheduling Committee and the Executive Committee. I will have the other evenings free. I will be pretty busy until then.

I have documented almost everything that I do on numbered pages (the ones that have the green menu on the left) within the NEBridge.org website. The starting page for all communications functions is #342. The starting page for webmaster functions is #85. The full URL’s are https://nebridge.org/pages/342/ and https://nebridge.org/pages/85/, respectively. The easiest way to get to them is to go to NEBridge.org, click on “Tournament Results” and change the /3/ to the page that you want. I have attached a spreadsheet that has all the page numbers.

There are wysiwyg tools for editing the numbered web page. It is also possible to enter HTML code. I resort to the latter when the former doesn’t provide what I want. The concepts are pretty straightforward. When I started in 2013 there was no documentation, and Bob Bertoni’s training session only lasted thirty minutes.

I am looking forward to meeting you in Warwick.

I introduced myself to Gary when I played in the side game, but I never met with him in the evening. I did meet Steve Ackerman, a player from Vermont. Mark Oettinger had recommended that I get him involved in the transition. I sent him essentially the same email.

In September Curtis sent Gary and me a short email asking whether I could teach them to use MailChimp. I did not envision either of them using it much, but here is what I responded.

MailChimp is not hard. I will set up a user ID for NEBPres and for NEBWeb. I will send the passwords in a separate email. The steps for using MailChimp are documented on NEBridge.org. I will provide training if necessary. I know nothing about using Zoom for training.

The big issue is what is going to happen to the MySQL database that is used for, among other things, populating the lists on MailChimp. The database currently resides on an iPower server on which I have leased space for about ten years. I am willing to give the php scripts that I have written to maintain the files to the district, but the database and the scripts somehow need to be copied to a server owned or leased by the district. That is unlikely to be an easy task. However, there is a great deal of other stuff on my website on iPower, and I don’t really want anyone else to have read/write access to it.

The other big issue is that Keith Wells, who is now a contractor for not an employee of the ACBL, has not answered any of my emails in five months. His last one said that he was still the person that I should contact in order to obtain the .LZH files used by the scripts that update the attendance table. On the advice of Tim Hill I sent an email in September to tournaments@acbl.org. The unsigned response, with a cc to Keith, said that Keith was still “at the ACBL”.

So, I have been unable to maintain the attendance table by my usual methods. Someone needs to decide whether it is still necessary for the district to maintain the attendance table, on which I formerly recorded who attended each regional and sectional in New England and each NABC. If not, it might not be worth the effort to continue using the MySQL database to keep a comprehensive roster of players, their advancement, their attendance, and a few other things. In that case the whole emailing strategy may need to be rethought. Maybe it could be done with spreadsheets or some other method. To my knowledge no other district goes to so much trouble to target emails.

It is possible to update the attendance table without the LZH files. The alternative method uses the “Master Point Winners” report in the posted results on the ACBL tournament schedule. However,  1) It is both kludgy and very time-consuming because there are no ACBL numbers, and 2) there is no way that I know of to account for people who earned no points at the tournament. So, I have been reluctant to resort to that method.

I am doing what I can to help the transition, but I don’t want to be the one who makes important decisions that affect how the mailings are done in 2023 and following.

The first sentence was a mistake. The way that new user profiles are created in MailChimp is to “invite” other people through an option in MailChimp. They then are sent an email from MailChimp that explains how new users can create their own profiles.

As of this writing in June of 2023, I have still not been able to gain access to the LZH files.

Shortly thereafter someone brought up the possibility of using the Pianola software that a third party had customized for the ACBL When the product was introduced several years earlier, I had looked into this and shared my low opinion of it with the members of the Executive Committee. I repeated those points for Curtis and Gary.

Addendum: The ACBL allows direct but very limited access to its active player database for emails, but there are several limitations that render this approach less effective in targeting. I have not investigated this approach recently, but the limitations that I remember are:

1) You must use Pianola. My understanding is that it does not support images, tables, font changes, and other tricks that I sometimes have used within messages. Both Sue and I use a lot of embedded images.

2) You can only access the records for a limited number of districts/units.

3) The format is, to say the least, unimaginative. It is black on grey.

4) I am uncertain of how much targeting can be done. I seriously doubt that one can target (as I did for NAP) based on the May 6 ACBL roster. I also feel certain that targeting based on attendance or zip code (Cape, for instance) is not possible.

5) The rate charged U126 is four times what we paid, and the last time I looked that rate is still available.

6) Access to the database can only be for the purpose of emailing. If you want to use it for some other purpose, you must keep your own files somehow.

7) I am not sure that Pianola has all the reporting tools that MailChimp offers. People who have complained to me about not receiving an email are sometimes surprised that MailChimp knows whether each email was delivered, whether it was opened, and whether any links were clicked on.

8) A small number of people have provided me, but not the ACBL with their email addresses.

9) I think that if someone unsubscribes on Pianola, they can no longer be reached. MailChimp has the same rule, but because we have lots of lists, we can control the effect. For example, if a club manager unsubscribed to the recent club mailing, he/she would still receive emails about tournaments, letters from the president, surveys, and other types of emails. On the other hand Pianola does support attachments, and MailChimp doesn’t. I have not found this to be much of a limitation, but if we did not have a website on which to post the attachment so that we could link to it, it would be.

Nobody mentioned Pianola for quite a while after that. Somehow someone got the idea that I would host the database for the district. On October 28 I wrote the following to Curtis:

I don’t host the database now. I pay $200 per year to iPower to host it. I know very little about hosting databases. The district could get an account with iPower or some other hosting service that supports MySQL and php and has a way to import databases and programming files. I contracted with iPower a long time ago. I don’t remember why I picked them.

I will help with migrating the database and the scripts over. I don’t really want to support the php scripts, but if you cannot find anyone who knows php, well … I would have to think about it.

If you are really asking me if I would agree to set up user ID’s for others on my iPower account, the answer is no. I have a great deal of other stuff on my account, and I have spent hundreds of hours on it.

So, the first decision is whether it is worth the effort to maintain a relational database. If the district cannot find a reliable source for getting the lzh files, I would be inclined to doubt it. The roster files, which are the source for most of my selections, can easily be downloaded from ACBL.org and then opened in Excel. Someone who is a wiz at spreadsheets could probably do the selections from the spreadsheets. The uploads to MailChimp require csv files, and spreadsheets could–after some slicing and dicing–be saved as csv files for that purpose.

When the above issue has been addressed, one other remains: How many lists on MailChimp will be used and reused? I suggest at least one for presidential communications, one for regional tournaments, one for NAP/GNT, one for clubs, and one for I/N. We now have a very large number of lists–one for every email (as Bob recommended). This has been feasible because the database has a field to flag players who have unsubscribed. I never select these people for any mailing promoting a tournament. Without that field I would need to reuse lists, as I sometimes do now for other types of emails.

If you decide to reuse the lists, you should add fields for masterpoints and rank description so that you can “segment” the lists as required for the email. This is the way that I handled the five emails promoting the 2022 NAP. The only problem is that someone would need to decide whether people who unsubscribed in response to those emails should also be unsubscribed from one of the other lists.

Curtis put the burden on Gary and Steve with a short reply: “We need someone to host our data base, and we need that someone now. You guys are the experts. Figure out what we need to do, and let’s get it done. “

Gary said that he was not a database engineer, but he was an “Excel weenie.” Steve set up a Dropbox for me and asked me to put the database and the php scripts in it. It took me most of a day to do this because a great deal of what is on Wavada.org is related to my blogs, journals, and other projects. Even after I culled those out, the remainder barely fit in the Dropbox, and the company that sponsored it kept sending me emails that I should upgrade my subscription.

Not much else happened until I wrote up the following summary on November 28:

General: All of the tasks have been documented on pages of NEBridge.org. The appearance of a few MailChimp screens has changed, but the work flow has not. All the documentation pages can be reached from https://nebridge.org/pages/342/.

Webmaster: I have given the credentials for the email redirecting to Gary Peterson. I have also set the emails for webmaster to redirect to his email account.

                Action item: The ad on NEBridge.org for the ACBL online regional was still there today.

Database: Peter said that LZH files should now be available from ACBL somehow. If so, it is still probably a good idea to keep up the database if someone can learn how to maintain it. Those files can help with both targeted mailings and analysis of attendance at tournaments.

                Action item: I will communicate with Peter about how to get the LZH files from the ACBL. When I do, I plan to upload all of the files for D25 sectionals and regionals in 2022 as well as the Providence NABC. I will then submit attendance reports for the Providence and Southbridge regionals and the Providence NABC to the Executive Committee members via email.

The current database is MySQL. The scripting language php is used for maintenance and reporting. I will create a copy of the database, the php scripts (including the Javascript and CSS), and a file of the SQL statements that I have used for lists and other purposes. I will then send them to wherever the new home is. I will also help with the migration as much as I can.

                Action items: If the database is to be continued, 1) Who will maintain it and use SQL to select lists for mailings? 2) Where will the data and programs be stored? The system can actually be run on any Windows or Unix computer that has the free download WAMP or XAMP, but I chose to run it somewhere that provided support, which I have used four or five times per year. 3) Will the person who manages the database also manage MailChimp?

MailChimp: Policy decisions need to be made about how many lists will be used. The issue is how to handle “unsubscribes”. If a person unsubscribes from one list, should they simultaneously be unsubscribed from all? This will not happen automatically on MailChimp, but there is an “OK to email?” field on the database. The “actives” view of the players table, which I often used for selections for email lists, eliminates players with an N in this field or any other disqualifying information.

                Action items: Who will manage the site? What will the workflow for new emails be? Will there be any reporting?

Email composition: Sue Miguel.

Bulletin Editor: I have copies of all the ones that I have done. I can send in odt or word format.

                Action items: Is this worth doing? Who will do it? Will we resume using online bulletins?

This email generated a lengthy thread of responses. Curtis established the parameters:

Mike has done his usual great job in laying out the tasks ahead. I will take the Bulletin Editor3 task for Southbridge 2 (Mike: please send me the last Bulletin in Word format, please.) 

Who will take on the rest of the effort? Please advise soonest. 

I sent a copy of the Bulletin that I had created for the Optical Regional in 2022 to Curtis.

Curtis sent the following to Steve Ackerman and Neil Montague, who had expressed some interest in handling the emails:

We need a Mailchimp email expert (or maybe two!) to do the email parts of Mike’s current job. You both are great candidates for this. Any interest?  Note: this will, in effect, make you a part of Sue’s marketing campaigns. It’s fun.4

Neil told Curtis that someone would need to show him how MailChimp worked. I invited him to create his own account and wrote:

MailChimp is not difficult. I have documented everything that I do in it on the NEBridge.org website, and the MailChimp site has very good FAQ’s and support when one needs it. I figured it out with no training whatever.

The bigger issue is whether to continue using the MySQL database as the source for creation of lists, and, if so, where it will reside.

Curtis wrote that Neil would officially become the MailChimp person and that Sue Miguel would compose the emails. Steve attempted to address the database issue.

As far as the database goes, I’ve taken a look at the LZH files that ACBLScor uses to update its database.  Unfortunately, it only ACBL numbers and Points, not names and addresses.  We would need more information than that to maintain the database. Another option is Pianola.  I understand they are pricey, but it might be possible to work out a deal with them.  https://www.pianola.net

I could not let that go unanswered.

I use four sources of information for the database: 1) Once a month (on about the 7th) I download the entire ACBL roster, which has almost all the census information on all active ACBL members; 2) The ACBL sends Webmaster@NEBridge.org a list of the players who advanced in rank during the previous month; 3) The LZH files for attendance at tournaments; 4) Individual maintenance when I learn something such as a nickname, a new email address, or an unsubscribe. Here is what I have for each player:

I described the problems with using the ACBL’s program that uses Pianola on a previous email. I will look for it and resend it if necessary.

This exchange generated an overly optimistic assessment by Mark Oettinger that showed praise on all the participants. No emails were exchanged in December except one from Curtis that asked me how much I would charge to continue to send out the emails “for one more month”. I said that I would certainly continue to do it if it was necessary. In actuality I sent out all of the emails in the first five months of 2023.

In January Neil wrote this to me: “I think I am supposed to send out the e-mails to the district via MailChimp.  I have an account but since I’ve never really used it before, some quick help from you would be appreciated.” Neil was referring to the computer-generated emails sent by BridgeFinesse.com to players who had advanced in rank. I explained to him that he did not need to get involved in this process.

On February 11 Curtis notified me and the other participants that there would be a Zoom meeting to discuss the succession issues. He then wrote that Peter would send the invitation. At some point it was changed to an in-person meeting at the Presidential Regional in Southbridge. That gathering was never canceled, but it did not happen.

An email that I received from Sue Miguel got my goat. Here is what I sent to everyone on the Executive Committee.

In November of 2021 I gave notice that I did not want to be involved in precisely this type of thing–promotion of online gold point events, which I am convinced will be the death of regional tournaments. I have not seen one inch of progress in removing this responsibility.

I will send this out, but I AM PLEADING that the district relieve me of this responsibility. It makes me furious to be promoting this sort of thing.

Mike Wavada

From: Susan Miguel <suemiguel@cox.net>
Sent: Sunday, February 26, 2023 3:01 PM
To: Mike Wavada <Mike@Wavada.org>
Cc: Bussink-Jenkins <bussink-jenkins@comcast.net>; Peter Marcus <marcusp@att.net>; Gary Peterson <gspeterson7@gmail.com>
Subject: Save the GOLDEN DATE: April 16

Mike: Please send to the world under 500

Gary: Please post on the homepage above Nashua

This image was embedded in the above email.

Curtis sent me an email that said that Sue should have sent the email to Neil instead of me. I sent out this email and several more over the course of the next few months.

Neil sent me an email on March 8 concerning an email that he had received from Paul Harris, the president of EMBA. He wanted to know the details of the district’s contract with MailChimp. I answered the inquiry with the following.

MailChimp charges D25 by the number of emails sent. Back in 2015 or 2016 Bob Bertoni negotiated the purchase of 2 million email credits for $2500 in a “pay as you go” plan. We had to purchase that many to get that rate. At the time we had no limits on the number of lists or the total number of contacts. We have about ninety lists (but they won’t let us create any new ones) and a very large number of contacts. In the old days I built a new list for each version of each email, and I had roughly seven or eight versions for each tournament.

808,020 credits remain. I am not sure that MailChimp still allows pay-as-you-go plans. It appears to me that it now sells four or five tiers of plans that require a monthly fee based on the total number of contacts. Each has other limitations as well.

In my opinion MailChimp’s best feature is that it allows you to “code your own” emails in HTML. It is much more time-consuming to do it that way, but you can–with a few small exceptions–make the email look exactly the way that you want it to. Of course, you have to be familiar with HTML and how email clients (as opposed to browsers) interpret various tags. The only thing that I have never been able to do is to get Outlook to show correctly a caption for an image.

Without the “code your own’ feature I do not know how anyone will be able to create the kind of emails that Sue Miguel likes to send. She creates the emails using a program on her Mac and sends me the finished product. I extract the HTML and make a few changes to fit MailChimp’s requirements.

By the way, MailChimp is now owned by Intuit, the QuickBooks company.

I know nothing about Constant Contact.

I have been promised that I will not be required to send any more emails, but the meeting that was scheduled for Southbridge to determine who would do it and (more importantly) how was never held. Then there was supposed to be a Zoom meeting about it, but it never occurred either. At this point I do not know whose responsibility it is to find a way to continue. I am pretty sure that Curtis does not want to hear any more about it.


Another Zoom meeting was scheduled for March 30 at 8 p.m. Peter sent out the following email at 6:56 a.m. on that day to the people scheduled to attend the 8:00 meeting and a few people from the Connecticut Bridge Association (CBA).

I just attended a webinar (not sure if any of you did, but I did see Ken there) about their new marketing program, sending out emails, and using Pianola.  I don’t know enough to know if this is any good, but, unlike a lot of what ACBL does, it actually looked at least presentable.

One obvious benefit is an immediate access to ACBL data (email addresses, masterpoint holdings, etc.) without having to update them ourselves.  A downside, to the extent we do it, is that it doesn’t seem to include information about tournaments attended though they said that could be added.

The tools for developing emails did seem reasonable and it does have the ability to include attachments, like a flyer.

Obviously, one issue is cost.  I know, when Bob Bertoni investigated this, we ran from Pianola because of cost.  They addressed this and said they are cheaper than MailChimp (what they compared themselves to), though they talked about buying 10K or 25K Mailchimp credits.  If I remember correctly, D25 bought something like 250K, which was an upfront cost (almost like a capital cost, buying new equipment) and then it lasts for years.

Anyway, I do not have the technical expertise to make comparisons.  So, my questions are

1) They recorded the webinar and are offering a masterclass in developing emails/marketing next Tuesday (for about an hour).  I will forward the link to the recording and the masterclass if anyone wants to hear it or sign up for the class.  I will not sign up, I don’t have the background to make an informed decision.

2) Where are we with MailChimp credits, i.e., are they about to run out or do we have years to go?

3) They are setting up credits for each unit and district and accounts to send emails will be done individually, i.e., a unit or district says who should have access and they will get their own login, not done with everyone in one organization sharing the login.  But, is there any rationale to considering setting up credits for the units and district to share, as a way of lowering costs, particularly for smaller units?

I am not looking for answers, since I wouldn’t know how to evaluate them, just asking questions.  We can discuss more tomorrow on the ZOOM call.

Will send out the info from them when I get it.

I watched the webinar later, but I wanted to provide answers to Peter’s questions before the Zoom meeting.

I could not attend the webinar because of a medical appointment. Incidentally, the message announcing the webinar was composed using the new tools. The last word or two of every line on the message was cut off when I opened it in Outlook. I tried changing the width of the window, but it did not help.

D25 bought 2 million credits from MailChimp. Over 800,000 still remain. Attachments, especially ones with images, use up a lot of band width. Requiring links rather than attachments is the main reason that MailChimp delivery is so fast.

I have never used Pianola, but I know where I ran into problems with MailChimp. Some of my questions are:

1) How are unsubscribes handled? If someone unsubscribes to an email sent by one user will other users still be able to reach them?

2) To which districts would we be allowed to send email?

3) Can pre-formatted emails like Sue’s be sent or must they be redone in Pianola’s tools?

Curtis took notes at the 8:00 meeting and sent them to the participants. I have posted them here. It is worth discussing his three “Takeaways”.

  1. “Peter will transfer Mike’s data to a new source.” In fact, I sent an up-to-date copy of the database to Steve. Peter had nothing to do with it.
  2. “Henceforth we will use Mike’s data from Peter’s source for emails and the like.” It was not until May that Steve’s copy of the database was available. In actual fact, the audience that I had been using on MailChimp was still used through the end of June. However, Neil did successfully process a couple of Sue Miguel’s emails in May and June.
  3. “Peter and Steve will attend the Pianola Master Class to determine whether we can easily port the current system and data to that (ACBL) system.” I don’t think that anyone involved in the transition process ever attended the Pianola Master Class.

Peter, with whom I had a bizarre contretemps (described here) earlier in the year, recognized the crux of the problem in a friendly email:

I understand that Mike, who has been so good to do all this for us since forever, and had announced his departure as of the beginning of 2023, is still involved and really, really “wants out.”

If we need help to actually move this to final migration, I think we should consider actually getting a professional in this kind of work to help/do it for us.  Even if this group has the skill (and I don’t), finding the time can be a much bigger problem, and, if we have to pay for it, so be it.  We could speak first to Megahertz5, to hire them, and, failing that, find someone who could get it done.  I don’t think their geography matters though, unlike the ACBL, I would suggest we don’t save money by using IT contractors from Poland.

Curtis favored a different approach:

Here’s what we can do to get Mike OUT of the loop, at least formally. 

1) Neil: if you can take Mike’s stuff for storage, please do so. 

2) Gary/Steve/Neil: please discuss this among yourselves, and determine whether we should take Peter’s suggestion and hire Megahertz to set things up. Let me know what you decide, and I’ll get it approved. 

Then let’s finish this. 

Steve immediately reported that he had a copy of the database, and he would find a place to put it. His email on May 3 listed the progress that he had made.

I have uploaded Mike’s database to a server on google as I had some issues attempting to sign up at Oracle.

I’ve created user accounts for everyone on this list.  To log in, use your username portion of your email, and the number you enter into the bridgemates (so no letters).

You can access it via this link, https://d25.vtbridge.org and clicking on the “Admin” button

I have updated the masterpoints based on the April version of the MP file available to ACBLScor.  I understand that in the past we were able to get a more complete database listing from ACBL, but I don’t know who to contact for that.

Neil & Gary, let me know if you need help generating the queries to populate your mailchimp lists.  

A few thing that he wrote were not quite accurate. Here is what I replied:

On your MyACBL page do you have a tab called “Member Rosters”? It should be right below “Ribbon”. If not, I think that either Curtis or Mark Aquino can designate you to have access to that feature from the ACBL.

A new roster will come out on 5/7 or maybe 5/8 since 5/7 is a Sunday. I have a list of email addresses that have unsubscribed in the last year or so. The “OK to email” field for all of them should be set to N. Should I send this to you, or is there some way that I can do it?

After I sent another email for Sue, a player replied with a request to change her email address. I forwarded it to Steve. He replied with some good questions.

Does the normal procedure include asking the player to make sure they also update their email with ACBL?  I suspect that when I update next week from the roster this email address may be incorrect if the player doesn’t also notify ACBL.

In addition, I updated the player database to flag not to email the addresses you sent me.  However, I found about 20% of the addresses were not in our database.  I’m assuming these addresses may not be active ACBL members, or they are for some other list than D25?  I’m attaching them for your review.

I was happy to respond to this. It indicated that someone was finally getting into the nitty gritty of the database.

When they give me a new address I also change the “email source” to Player. I should have told you this. My program for processing the the new roster does not change the email address unless the email source is ACBL.

Either the addresses were changed, or the players were added to the database after I sent it to you, most likely the latter. So, after the database is next updated, the update of the “ok to email?” field should be run again. Should I change the email that receives messages about unsubscribes to some other account? I received notice of one more yesterday.

This is only important if a different audience is used for a future email. As long as the audience that I have been using is employed, the fact that they unsubscribed from that audience will prevent them from getting any more emails.

A few days later I sent the following to all of the people involved in the transition.

1. A new roster came out over the weekend. Is there a plan for updating Steve’s copy of the database?

2. One more player has unsubscribed, carl_palmer@yahoo.com. Should I change the owner of all of the audiences (Mailchimp word for mailing lists) so that someone else gets the emails that indicate such changes?

3. Neil, when Sue has another email to send out, do you want to try to do it? NAP qualifiers and Nashua will probably be promoted soon. Since we have not gotten access to the .LZH files, they can all be sent from the audience that I have been using (2209_Southbridge_D3_D24_D25) for the last year, but a new selection should be made from the database to update it. Then already defined “segments” of the audience can be used in the definition of the mailing. If necessary, it is easy to define new segments. That audience includes fields for rank description, masterpoints, and district.

4. I have a folder of files with SQL statements that I have used in the past. I would be happy to share it.

Neil Montague.

Neil said that he would try to send out Sue’s next email, which arrived in my Inbox that same day. Most of my subsequent conversations were with Neil, who had told me that he was very familiar with SQL and had extracted HTML from emails.

Sue has just sent me an email that she wants sent to potential players in Flight B of the NAP.

I will forward it to you. It contains formatted text and an  image with a link on it. It does not have a width, but I always set the width to 600px. The link she provided should work, but the image must be uploaded to MailChimp. Sue does not like her emails to have the masthead, but this one is signed by Peter Marcus. So, I would add the masthead at the top. I have enclosed an HTML file that has the width and masthead set. You should be able to paste the text (after removing the instructions in red) into the HTML file. Then find the image (<img) tag and whatever divs or spans are around it. After the physical image (which I get by using Prt Scr and then cropping in an image editor) has been saved as a file and  uploaded to MailChimp. The “src=” in the image tag must be changed to the URL on MalChimp. An alternative is to ask Sue to send you the image in a jpg and then upload it.

I almost forgot: the image tag has style=”float: right” in it. Since Microsoft Outlook does not recognize that, I always add align=”right”, which it does recognize. Incidentally, the width in the HTML is set in a table because that was the only way that I could get Outlook to recognize a fixed width.

This is all described in the instructions in detail with pictures on NEBridge.org. The instructions begin on https://nebridge.org/pages/345/. You may very well be able to do all of this using one of MailChimp’s many templates. I have never tried that.

This afternoon I  updated the audience (2209_Southbridge_D3_D24_D25) with the data from the latest roster. The SQL statement that I used was:

select familiar_name, last_name, email, name_town_key, rank_desc, masterpoints, district from actives where district in(3,24,25) and ytdpoints >= 1 order by last_name, first_name

It will be necessary to define a segment of the audience that is limited to records in which the district is 25 and masterpoints are less than 2800 or 2900. The limit is 2500, but the check is made against the database as of last August. It would be tricky to get that because there might be people who were not on that roster (late with dues or other reason) but are now eligible. It seems better to annoy people like me who are not actually eligible than to miss some who are.

I should be in most of the day.

Neil, who was still gainfully employed, said that he would work on it over the weekend. He did. He wanted to do the project from scratch, which began by making sure the list (“audience” in MailChimp) was up to date. I was happy to explain MailChimp’s concepts of audiences and segments.

In olden days I created audiences for each email. That made sense when other people (president, I/N director, and district director) were also using MailChimp. If they unsubscribed because of one of their emails, I did not want them to have automatically unsubscribed from mine. In addition I was sometimes using MailChimp for other purposes than event promotion (emails to clubs and for the Best-in-class competition). Furthermore, I also sent to people who had attended New England or NABC events, and the selection was too complicated for segments.

In the last year all of the emails have been composed by Sue, I no longer have access to the tournament attendance data, I did not contact the clubs, and I stopped doing the Best in Class. So, I have been using the 2209 audience for every event. It includes all active players in D3. D24, and D25, and I have updated it every month with the SQL statement that I sent to you. I had previously added the masterpoints, rank description, and district fields so that I could use simple segments to select from this audience for emails for both regional tournaments and Grass Roots qualifiers.

Peter is still, at least in theory, working on getting access from the ACBL to the LZH files again. If we had them, we could update the attendance table as before. This would allow us both to send emails to more people with some likelihood of attending and to evaluate our tournaments better. It would, however, necessitate recycling some of our previous audiences, of which there are 89. MailChimp no longer allows us to create new audiences.

I sent the following to Steve and Neil:

All the “unsubscribes” that I sent to Steve had unsubscribed from the 2209 … audience that I have been using for the last year. When I updated the audience last Monday I selected from the actives view, which excludes anyone with N in the OK to email field. It would not matter for the current email project because they would all be excluded by MailChimp anyway. It is not possible (as far as I know) to send an email in MailChimp to someone who has unsubscribed from the audience used in the campaign.

I got the list of unsubscribes by taking the “export” function in the audience section of MailChimp. It sent to my download folder a zip file that contained three csv files: subscribers, unsubscribeds, and cleaned. The last had email addresses that had repeatedly bounced back. These files all have a large number of fields. I deleted all of the columns except the email address from the unsubscribed file and sent it to Steve. Since I have been using this audience for many emails, and I have previously run this procedure to change the ok to email fields, I am sure that a good number of those on the unsubscribed file already had the ok to email field set to N.

My phone number is 860 930 8784. I am scheduled to play bridge at the Hartford BC on Saturday. I will leave my house at noon and return a little before 5. I have no plans for Sunday, but I wake up early in the morning and then take naps during the day.

I was actually a little excited about Neil taking on this project. It would have been much better if I had been next to him when he did it, as I usually was when I installed a new AdDept system at a client’s. He wasted a lot of time trying to clean up the HTML that had been generated by the software product that Sue used, and some of the things that he did made it worse. He sent me a test copy and an email with the following questions.

 I think I have completed the work necessary to send out Sue’s e-mail but I have a few questions:

(1) I thought I put the code into centering the image at the top but it’s not centered.  My HTML experience is minimal and from a few years ago, although I did successfully embed the link that Sue wanted in the image.  The instructions talk about having text appear when someone is using an e-mail client that doesn’t support images, but when I did it, the text always appeared which isn’t what we want.  Do I need to worry about this?  If so, let me know what to change.

(2) I followed your instructions of pasting your e-mail into Outlook and saving the source and pasting that into Mailchimp. There are a lot of tags that probably don’t need to be there but probably some of them do.  Should I not worry about this or should I eliminate the ones that don’t really belong.  As both you and the instructions mention, different e-mail clients require different tags so I can’t really go by how it looks on my machine.

(3) The next e-mail you receive is the test e-mail.  I sent it to myself first and verified that I did the href tag correctly (I have experience doing that as we convert statutory references in the law to links to the legislature’s web pages when the Massachusetts budget gets signed so I actually have done this before.

(4) Finally, can you verify that I did this all correctly?  The segment should be fine and you shouldn’t have any trouble finding this new campaign.

I looked it over and then sent Neil what I had discovered.

1) The image at the top should be the banner, which was in the HTML that I sent you. It should NOT link to the flyer. The Chicago image should be where Sue placed it. I separated it out on its own line in the HTML editing screen. There is already a link around it. I am not sure if it works. You must change the src= on that image to that of the one that you used at the top. Don’t change any of the other attributes, but add align=”right”.

Also take out lines 8 and 9.

2) The tool that Sue uses inserts a lot of extraneous tags, but I never worry about them. I am worried about the extra line feeds. We need to figure out where they came from.

3) Make the above changes and send me another test. When I say that it looks OK, send a test to Sue.

Neil made some changes and sent me another test along with the following email.

I think I made all of the changes and I eliminated the “excess” html code – at least I think it is excess.  I put <br> tags in to force line breaks in the right place.  I’m getting three errors (code turns red) but it doesn’t seem to be causing a problem.  If I remove the body tag, then the text only goes half way across the page.  Please take a look. I also am sending you the test e-mail now.

His remark that “the text only goes halfway across the page” was a reaction to the code that set the width of the email to 600. I looked at the entire campaign more thoroughly this time. Here was my reply.

I had not checked the segment before. I noticed this morning that the total number selected was roughly twice what I expected. D25 has about 6,000 members. The audience also includes D3 and D24. Here is how it currently is defined:

2. From section: As it is,the replies will go to Gary (webmaster@nebridge.org). That should probably be changed to inchair, but Sue may want the replies to go to Peter. It is her call.

3. Subject section: I always have copied the subject from Sue’s emails and pasted it directly into the subject line. That would put it in all upper case. I don’t know if it would increase or decrease the number of people who open the email, but she gets to make decisions like this now.

4. Content: I removed the <html, <meta and the second <body tag. I put “Folks,” inside a <p tag.

On the second <img tag:

I removed align=center and replaced it with align=right. I know that was what she wanted because her original source said style=”float: right;”. I also replaced width=500 with width=400. I also added a ) at the end that she forgot.

After this I expected the test email to look like what Sue sent me, but it doesn’t. This is because you removed all of her <font tags.

You did a lot more work than was necessary. I am sorry that I did not describe this to you very well. Basically, Sue’s email was fine. It was not necessary to remove all of the extra stuff that her program puts in, and, in fact, those font statements were necessary to make it look the way that she wanted.

The only changes that I usually make are:

1) Start with my frame.html

2) Add the banner if necessary

3) Find all of her <img tags: upload the physical image or find the URL if it is already uploaded, change the src= parameter to the location on MailChimp, and add align=”right” if she used <style=”float: right”. By the way, it would make things easier if she sent the image as a .jpg file in addition to the one that is embedded in the message.

In this case the image itself is no longer showing up in my copy of the email that she sent. We may need to have her send it again. I decided to replicate the campaign you made, and show how I would have done the content. The campaign I created is titled 2023 Flight B GNT (Mike’s content). I hope that this makes things a little clearer. I do not understand why Sue’s original image is no longer showing up in the email that she originally sent. I would like to see what her image looked like in Outlook.

Neil replied in detail:

1. Sorry about that with the segment.  I have added the criteria that the players have to be from district 25 and now there will be 5466 recipients which is about what you expect.

2. I’ll ask Sue who she wants the from to be.  I guess Gary is the default but obviously we can put whatever we want in that box.

3. I’ll ask Sue whether she wants the subject in all upper case.  I was taught that all upper case is “yelling” although it probably doesn’t make a difference whether it is all caps or not.  I agree with you to defer to Sue on this.

4. There still were some red tags (errors) when I opened my version of this which you edited for me.  However, I added a few more tags and close tags at the top and that seem to fix the problem without changing anything.

5. I added back the font tag towards the top.  The font appearing on my computer is Helvetica 11 when I put the tab back and when I look at the original e-mail you sent me which was Sue’s e-mail.  Yesterday, my version was sending it in Helvetica 10.  As you know, fonts are at the mercy of what is on the users computer so what you are seeing might not match what I am seeing.  I am looking at these in Chrome.

6. Your version of the e-mail is doing what some of my previous versions did which is only going half way across the page for the image at the top and all of the text.  My version has the image at the top the same as yours but the text goes across the page entirely.  I think that’s what we want, right?  Your change to the Chicago image pushed it to the right and has the text wrap to the left.  That’s not what came across in the original from you but I think it looks good your way.  I guess I’ll find out how much Sue wants these e-mails to reflect “exactly” what she sends.  Not sure what you mean when you say the image from her e-mail disappeared? So we can proceed one of two ways.  First, I am sending you my updated campaign test e-mail.  If that looks good to you, I will send it to Sue with the question for her from above.  If it is still problematic, I guess we can use your version but I will ask Sue about the width issue since it looks weird only going half way across.  If it is easier to talk, my phone number is 617-771-2527 if that is how you would like to next proceed.  Looks like we’ll get this done today which is what I told Sue.

Our conversation ended with my reply:

3. I am virtually certain that Sue wants the subject in uppercase. When you talk with her, I would not mention about “yelling”. I was taught the same as you. I avoided all-upper case when I wrote emails or anything else. You also should probably ask her about the banner. She did not like it on the ones that she composed, but this one was mostly written by and signed by Peter.

4. The width of the email that I composed was 600 pixels, the standard size of an email window and also the size of the banner. If your window is wider than that, it might have seemed strange that everything everything wrapped at that spot. The 600 px setting was set in both the body and the table. Some email clients respect the one in the body, but Outlook only respects the table. So, if you closed the <body or <table at the top, it would be wider than 600, as it was in Outlook on the test you sent me.

5. On Outlook the font is now Calibri 11. On my version it was Arial 16, which was what was specified in Sue’s. Maybe my eyes were deceiving me, but this morning Sue’s original email had the word image001 where the second image was before. The computer on which her image was stored must have been down; the image is back now. It is smaller and has slightly different writing on it than the one whose URL I gave to you. If I had this to do over, I would try to use it or at least set the width to around 320.

What you sent me is, in my opinion, perfectly fine.  You should see if Sue agrees.

Going forward (if you are still game) I advise using the method that I proposed in the replica. I can do one of her emails in about a half hour, and it always maintains her fonts and positions her images where she wants them. Sometimes in the middle of an email she likes to change the font size, color or even the font itself. The only mistake that I have made is failing to find an image that was down at the bottom of an email. If the src= parameter is not changed, it does not appear in the MailChimp version.

You also might want to investigate using a template. When I started, I had several years experience at writing emails in HTML, and I hated the restrictions of the templates.

A few security issues still remained, but the email went out on time. In a few days the security issues were resolved. I had to change the owner of the audience. That will probably need to be redone every time that a new audience is used, but since Neil has been designated as the owner of the account, that should not be difficult.

At the end of the Executive Committee meeting on June 24 in Nashua Neil button-holed me to assure me that he would handle Sue’s emails the way that I recommended. He seemed to enjoy telling me about how he had dealt with the issues. I did not voice my primary thought, which was, “Better you than me.”

After the email went out Neil asked me about the fourteen bounce-backs that were reported. I explained how MailChimp handles them:

The ones that have bounced will have a status of “cleaned”. I generally do not worry about them. They will no longer be sent emails by any campaigns in this audience. If you recycle an old audience for new emails and select them, they will be set to subscribed unless they were already unsubscribed or cleaned on the audience that you archived or deleted. If the first mailing bounces, they will be set to cleaned forever.

Just a reminder: the audience has one record per email address. The database has one record per ACBL number. A lot of players share email addresses.

There is a field on the players table called email_rejected. I have not kept this up, but if you wanted to, you could export the audience. One of the csv files in the zip that it produces will contain all of the cleaned ones. That could be used to make the database more accurate. However, if they later provide the ACBL with a new valid address, that one will appear after the next monthly update. The email_rejected fields are NOT currently automatically reset by the monthly update program. So, the email_rejected field would not be accurate.

The last issue (so far) was that Sue wanted an NEBridge account for TheFairyGOLDMother. I turned this request over to Gary Peterson, to whom I had provided the credentials for the software that redirected the emails. He had lost the password. I sent it to him again.


1. This trip did not come off as planned. However, I did go on a cruise, as is thoroughly documented here.

2. I am not sure why Peter Marcus, who was the principal tournament director for the district was involved at all. Perhaps Curtis thought that because Peter had worked for DEC, he would understand what I did.

3. No Bulletin was produced for the Presidential Regional, the tournament to which Curtis referred. I had produced the Bulletin for the Optical Regional in November. Thereafter the Bulletin, which cost to district $100 per tournament, was considered too expensive to continue after an informal email poll of members of the Tournament Scheduling Committee.

4. Over the years I sent out perhaps twenty email messages for Sue Miguel. I do not remember that any of those experiences was what I would call fun.

5. Megahertz Computer was Bob Bertoni’s company. In theory they supported the district’s website, but it was difficult to get them to respond to problems and questions.