In “Pro-Am” events one player in each pair has a limited amount of experience, usually short of Life Master rank. Bob Bertoni ran such contests on Friday evenings at the sectionals sponsored by the Eastern Mass Bridge Association. As an … Continue reading →
In “Pro-Am” events one player in each pair has a limited amount of experience, usually short of Life Master rank. Bob Bertoni ran such contests on Friday evenings at the sectionals sponsored by the Eastern Mass Bridge Association. As an officer of District 25 he brought them to regional tournaments. The first one few were moderately successful. The last one before the pandemic, held in Nashua in June of 2018, was a huge success—21 tables! I attended the first Pro-Am, the last one, and all in between.
The last item discussed at the district’s Executive Committee meeting at the 2023 Gala in Marlborough, MA, was how to attract people to the evening games. At the last minute I, remembering that the Pro-Am had attracted so many players before the pandemic, suggested trying a Pro-Am pairs game. Susan Miguel, the district’s vice-president at the time, asked after the meeting if I would volunteer to “run it.” Thinking that she meant at the next tournament in February in Southbridge, I agreed.1
Well, the district’s February tournament was not held in Southbridge; it was in Mansfield, MA. Furthermore, it was not a real regional—it was limited regional with a simultaneous open sectional. So, there no Pro-Am was on its schedule.
There was a tournament in April in Southbridge, but Susan, who by this time was the president, wanted to have the Pro-Am at the June tournament, the Granite State Getaway, in Nashua, NH. I guess that I could have said no, but I did not want to go back on my word. She let me choose whether the event would be on Friday or Saturday. My wife Sue, who agreed to help with the project, and I selected Friday. I sent the first promotional mailing on Saturday, April 6. It is posted here.
While researching the 2016 event I discovered that one of the big attractions was the half-price entry fee. I emailed Sue Miguel to ask whether we could offer a similar incentive in 2024. Here was her incongruous reply.
This time we’ll charge the full amount BUT we’re going to make sure we have LOTS of things making it fun and are will be [sic]great to advertise.
For starters we’ll have special food. We can also offer raffles, prizes and a little trinket everyone can receive just for playing.
As soon as we wrap Southbridge, we’ll put our minds on it.
Let’s see if we can find a theme to run with…
This sounded horrible to me. The atmosphere at a Pro-Am is less relaxed than the atmosphere in an Open Pairs game, but the theme is well established. Pros are there to give tips and confidence; Ams are there to get better. Both are there to get acquainted with someone from the other group.
That’s the theme!!!
I’ll make an ad but I need a couple of days to regroup and recover.
Directors in Hawaiian shirts, themed party food and gifts. Everyone gets a lai [sic] at the door.
Can’t wait….
Anyone for bridge?
I had to wonder if she had ever been to a luau. Most people who vacation in Hawaii for a few days attend one, but no one ever goes more than once. The hula dancing and the juggling of flaming torches are rather spectacular, but the food is secondary.
When I told my wife about this scheme, she had the same reaction that I did: “Are they going to make people eat poi?”
Anyway the only way that I could imagine to connect luaus to Pro-Am events was that professional hula dancers in grass skirts often tried to train unsuspecting (and usually intoxicated) amateur tourists in the art of hip swiveling. I doubted that we could persuade many people at a bridge tournament to participate in anything similar.
So, I decided to keep promoting it as an event with interesting bridge and painless learning without emphasizing the luau angle. Several people responded to my first email. Two volunteered as Pros. I was able to match Curtis Barton up with the only Am who responded, Daniel Sheinen. So, counting Sue and me, we now had one full table and one extra Pro.
On April 29 I received an email from Stuart Showalter, who had been appointed editor of a newsletter that Sue Miguel dreamed up.
Sue Miguel tells me you could write a short piece for the District 25 newsletter concerning the Pro-Am returning to Nashua. I think something about 250- 300 words would work well. See the attached copy of our March issue. Your article could be along the lines of the “Bridge Fest Returns” article in that issue.
Thanks, and let me know if you have any questions.
I composed about 250 words and sent them to him with a bunch of photos. He thanked me, but I never saw a newsletter that contained any of them. Before writing this I looked on NEBridge.org for newsletters, but I found nothing.
On May 20 I sent an email to all of the non-Life Masters in the district with less than 750 masterpoints. It featured a photo of the hotel, some gold bricks that I found on the Internet, a full-width photo of the Pro-Am event in 2018, and a photo of a wahine throwing a shaka. I argued that Friday was the best day for a non-LM to attend the tournament. They could pick up some gold in the morning and afternoon at the Bracketed Open Pairs and get some tips from “pros” in a fun setting. It is posted here.
This email received quite a few responses. The one that I received from Sue Miguel was totally unexpected.
The countdown has begun to the Pro-Am. I can’t wait. Already have a date to play with Denise.
As much as we appreciate everything you’re doing to make the event a success, I have to remind you that the only person who is authorized to send out emails on behalf/for the District is Neil Montegue.
In addition, we added a new communications protocol to our governance routine…..ALL emails from EVERYONE (even me) need to be reviewed by Denise before they are sent. In this case, she would have pointed out you omitted Bridge FEST! from the list which is now going to create much confusion. Also, we already had an email scheduled to go out today. We promised our members we wouldn’t be over sending emails and we need to adhere to what we promise.
Let me know if there is anything you need for the Pro-AM and keep us in the loop about the level of BUZZ you’re feeling.
Thanks again,
I immediately crafted this response:
I was unaware of any such “protocol”. I certainly never tried to edit or approve emails sent by authorized others when I was Communications Manager. Nobody approved any emails that I sent.
The only BridgeFEST event on Friday is the bracketed pairs, which I definitely highlighted (although I did not use the term because I sent the email to all “Ams”, some of whom would presumably not be considered “New and Advancing Players”). It is difficult to promote a full-price red-points-only event held in the evening at a regional. I expect few (if any) players to participate who did not play on Friday. The only other event on Friday is an Open Swiss that is unlikely to appeal to many Ams. So, the focus of the email was on the unique bracketed pairs and the Pro-Am. I mentioned the Hawaiian theme, but I could not think of a way to tie it in to the Pro-Am, and the best Hawaiian foods are fresh fruits and freshly caught fish, neither of which are likely to be served in Nashua.
I hope to send out an email to Pros by the end of the weekend. I plan to emphasize three things: the bracketed pairs, the pleasure of playing with “advancing players” (unless you are married to one), and a wager that Sue and I have made as to whether more pros or ams will attend. I will send it to you and Denise for approval.
I had a few positive responses to the first email. One person asked if the pros could play for free. I matched up one pro with an am.
I did not mention that if she had told me that I would not be able to do my own marketing, I would never have agreed to manage this process in the first place. For the last couple of years I have submitted my emails for the Connecticut Bridge Association to the unit’s Communications Committee. The only negative comments were from Esther Watstein, and they always encourage more “WOW!”
The email that I proposed was ready to go on May 26. Denise, whom I hardly knew at all, kept it a few days and then sent it back to me with much of it rewritten. I was frankly insulted. Who did she think she was? I have written scores of emails promoting bridge. No one has ever tried to rewrite one. One of her complaints was that it was redundant. Nothing was internally redundant. Did she mean that it repeated information that was available elsewhere? It certainly did, but is that wrong? Of course not.
I replied as follows: “This is lifeless.”
She replied:
I am not sure what you are stating. Most of your email has remained. The lei insinuations have to be taken out. Some of our members would be offended. Pls consider a happy medium and let me read another draft. I have offered to help. I am at the partnership desk every morning and during the break between games. I would be happy to discuss this.
She left her phone number. The last thing that I wanted to do was to “discuss this” with her over the telephone. I would be trying to persuade her that I had much more experience and knowledge about how to persuade bridge players than she did. What do you think were the chances of being able to do that?
I wrote the following: “I am not going to argue about this. Send whatever you want, but leave my name off of the bottom.”
What they did send, a few days later was the following image with no text whatever:
Please note that it does not say anywhere where this will be held or the date. The email address on it was mine, but the reply-to address was not. Every inquiry that I received asked where and when it was. I had to apologize to them that that information had not been included.
I would never have sent an email that used the word “kahuna” to refer to a bridge event. Since the word has religious connotations, I probably would have avoided it entirely. Also, I noticed that the definitions of the three categories had changed from what Sue Miguel had told me previously. I had relayed the (suddenly erroneous) information to a few people who had asked about the event. All of this made me pretty angry because it made me look stupid or incompetent.
I decided to compose my own email and send it using my free MailChimp account. I made sure to make it clear that it was my personal requests, and I used my personal database and account. It did not violate the dictum: “the only person who is authorized to send out emails on behalf/for [sic] the District is Neil Montegue [sic].” On June 7 I sent it to all Life Masters in New England with more than 750 masterpoints. It is posted here.
910 people (68.3 percent of the addressees) opened this email, an astonishingly high number. I received many very positive responses. Some people volunteered to be Pros. Others said that they would have volunteered if they were going to be at the tournament on Friday.
On Monday June 10 I received an extremely disconcerting email from the ACBL. I scanned it and decided not to let it ruin my tournament. I postponed dealing with it when we returned from Nashua. The email and my response are discussed in the section below.
Sue and I divided the partnership task into two parts—making sure that everyone knew about the event and matching up “Pros” with “Ams”. Before the tournament we primarily used email to achieve the first goal. At the tournament we primarily relied on word-of-mouth. Sue also was asked to give an impromptu speech at one of the “”Fest” events.
I decided that we should use index cards to keep track of the people who wanted to play. There may be other ways of organizing a Pro-Am. If anyone had ever documented the process, I was unaware of it. I bought a pack of 100 at Target for the astounding price of $.80. According to the rules that Sue Miguel published, there would actually be three categories. Group 1 was composed of all non-Life Masters. Life Masters with over 750 masterpoints were in Group 3. Group 2 was the other Life Masters. In actual fact the only player in the middle category who contacted me was John Lloyd. He played with an Am.
We filled out a card for each player. I bought a Sharpie with a very wide nib. On each card we placed a very prominent P, A, or 2 to designate the category that the play was in. I waited until June 7 to do this so that I could use the most up-to-date rosters for the ranks and masterpoints.
If both a Pro and an Am contacted me, I sent an email to the Pro and asked him/her/them to contact the Am. Only one Pro told me that “it was not a good fit”. Every other Pro contracted the Am in question and both agreed to play. By the time that the tournament started we had matched up enough Pros with Ams that we were fairly certain of at least a four-table game. I used a paper clip to keep the matched-up pairs together.
I had also heard from several Pros who reportedly were not only coming but were actively working to increase attendance. I expected to discover a lot of activity concerning the event in Nashua. When we left on Tuesday afternoon I was projecting ten or so tables, a very respectable turnout that would mean that we could have a standard Mitchell movement.
Sue had a different idea about contacting people. She asked me to provide her with a database of Ams that she could manipulate on her ancient Hewlett-Packard laptop. She had somehow obtained a copy of Word and Excel, but she had almost no idea how to use them. I made a CSV file for her, put it on a flash drive, and gave it to her. I then showed her how to upload it into Excel. She spent several days working on this, and I had to be available for technical support for this entire period to teach her the control keys, how to select a large number of cells rapidly, and the vagaries of sorting.
She planned to contact people whom she knew personally, but she apparently ran out of time. As far as I know, she only talked with one or two people and received no commitments. Still, she invested a great deal of time, at least as much as I did.
This poster was attached to the mirror behind our table when I arrived on Thursday morning.
On Wednesday, Thursday, and Friday mornings I arrived at a table in the information/partnership area of the hotel at 9am. I brought with me a resealable plastic bag that contained all of the index cards and the Sharpy. On all three mornings I got a cup of coffee and, except on the morning that Sue and I ate breakfast together, a bagel or roll from the concession area that was right across the hall from our table. No one ever approached the table to inquire about the Pro-Am game. It was a complete waste of time.
A better strategy would have been: 1) create handouts that explained the essence of the events and 2) wear something that identified me as the Pro-Am guy. I should then have gone out at 9:10 and 9:40, milled about with the players seated at the tables, distribute handouts, and inquire about interest and questions. This might have gotten a few more Ams interested in playing and would have made me feel less like an idiot for sitting idly at the table.
Meanwhile my wife never made it downstairs before the games started at 10. I was never sure what she did all day long while the rest of us were playing, but later discovered evidence that she had tried to put together her own list of who was going to play with whom on Friday evening.
Friday was different. By that time I had four or five unmatched Pros lined up and no Ams to pair them with. I abandoned the card system and instead kept two lists—one of unmatched Pros (memorized) and one of unmatched Ams (written). As soon as I learned of an Am, I chased down a Pro and tried to create a match. By Friday evening I still had a few matches to make. I was not too surprised when four or five pros came to the event unannounced. They were all friends of mine or friends of friends. I matched up as many as I could. In the end we had thirty-three pairs.
Even though someone allowed a pair of Pros to play together to avoid a sitout, I still had to send away a handful of unmatched Pros. The dismissal that bothered me the most was John Berry, a New Yorker who often attends events in New England. He had contacted me earlier in the week. I had given him a card with the name, email address, and phone number of an Am2 who had contracted me just before we left for Nashua. John tried both methods of communication, but he received no replies.
Three or four times I encountered an unmatched Am in the few minutes before the game I immediately sought out John Berry. On every occasion I could not find him in the chaos, and instead I placed them with the first unmatched Pro that I encountered. When I saw John on Saturday I apologized to him.
The Pro-Am game was a seventeen-table Mitchell. We played nine two-board rounds. Sue and I sat at table #2 North-South.
Every few rounds Sue Miguel interrupted play to present Hawaii-oriented door prizes to people. One went to the oldest player (99); one went to people who had been to Hawaii since the pandemic. I don’t remember the others.
The winning pair consisted of two guys from New Hampshire, Dan Maguire (one of the very first Pros to tell me that he would attend) and Graham Woerner. Note: When putting the finishing touches on this entry I tried to use the index page for the winners boards on NEBridge.org to find a photo of Dan. It had been deleted without warning.
I brought my camera, but I never felt like taking any photos. I didn’t feel like playing either, but I had committed to do so.
The “hospitality” consisted of two items. I tried the pizza that contained chunks of cheese and pineapple after the event when it was quite cold. I found it abominable. The other was chicken wings kept in a metallic semi-cylinder that clanged shut with a very large bang several times during the event. Neither Sue nor I tried the wings, but Sue noted that someone sitting South who had played the cards that she received must have. Her cards were sticky.
There was no coffee. I asked Sally Kirtley, the Tournament Manager, about this. She said that she thought that she had ordered it.
A renowned party-pooper, I found the interruptions and the theme-oriented food quite annoying. However, I must admit that everyone else seemed to be having a good time.
Here is the email that I received on June 10 from Gwynn Garthright, who identified herself as a “Marketing Specialist at the ACBL”:
Dear Mr. Wavada,
We have been informed of a recent communication you distributed to members of District 25 regarding an upcoming bridge event, which appears to have been sent on behalf of a club.
As stipulated in our Terms of Use, clubs are only permitted to use the personal contact information of members who have played at that specific club. We have received complaints from members who have not played at this club but nonetheless received your email.
Furthermore, while you are member of the District 25 Board of Directors, only district officers are authorized to use this list to promote a sanctioned bridge event. According to our records, you are listed as a teacher, and any communications you send to this list should be restricted to matters related to learning bridge.
Please remember that privacy laws regarding email marketing are very strict. When a member joins the ACBL, they only consent to what is outlined in the privacy policy and terms of use. Violations of these policies may result in disciplinary action by the ACBL, as per the ACBL’s Code of Disciplinary Regulations, and could potentially lead to civil lawsuits.
Note that merely having an unsubscribe option does not suffice. The policy explicitly prohibits contacting members who have not played at your club.
Any further violation of the ACBL’s Terms of Use may be reported to the ACBL’s Ethics Department.
Thank you for your attention in this matter.
I deliberately postponed researching an answer to this email until after the tournament. I did not want to spoil my concentration, and I did not want it to make me so angry that I was unable to enjoy anything about the experience.
I checked the “Terms of Use” that are currently posted on the “My ACBL” website that allowed me to download roster. Sure enough, the version dated September 2023 stipulated that only officers of districts and units could send out emails and that club owners/managers could only send emails to people who had already played at the club.
I sent this email in response:
It is hard for me to respond to this email since I do not know who you are. What does a Marketing Specialist do? I find it surprising that you would be involved in suppressing marketing.
Let me introduce myself. I have been a member of the ACBL for over twenty years. I belong to two clubs. I am on the Board of Trustees of the Hartford Bridge Club, which is the oldest in North America and the largest in New England. The other club is the Simsbury Bridge Club, an informal group that tries to scrape together a game on Wednesday evenings. I have been on the Board of Unit 126 for at least a decade. I am also on the Board of Delegates and the Executive Committee, the governing organizations for District 25, and have been so for several years. Prior to 2023 I spent ten years as the webmaster, database manager, communications chairman, and bulletin writer for the district. I also served as the email marketing director for the Summer NABC in Providence, RI. I have been on the ACBL’s Goodwill Committee for about a decade.
I apologize for the delay in responding to this email. For the last week I have been in Nashua, NH, at the regional tournament. My wife and I organized and promoted the Friday evening Pro-Am game, which attracted seventeen tables.
Over the last decade I have sent well over one million emails promoting bridge events in New England on behalf of both clubs, the unit, and the district. I think that it is fair to say that I actually invented email marketing for bridge events. Before I began downloading rosters in 2013 I read the Terms of Use very carefully and consulted with the officers of the district and unit to make sure that what I was doing was within what was allowed. I have never made a penny on any of these projects. Incidentally I have received hundreds of complimentary comments about my email projects. NO ONE has ever complained to me about them except for two people who thought that I should not have mentioned the Lone Ranger’s faithful Indian companion, Tonto, in one of them.
I am not really a teacher. For two years I volunteered to teach bridge at two middle schools in Springfield, MA, with the late Bob Derrah. I received no pay, but they did honor us as the Volunteers of the year in the Springfield school district. I have mentored many newer bridge players over the decades officially as part of the HBC’s mentoring program and unofficially because I love the game. I am NOT a professional teacher, and I have never received a penny for my efforts in that area.
I have sent no emails for the unit in the last year or so. The only emails that I have sent for the district were to promote the Pro-Am game described above. I probably will never send another email for the district. It took over a year to find people who were willing and able to do what I had done for a decade, but they are now handling those areas. I sometimes advise them on technical matters, but they make the marketing decisions.
That leaves the clubs. I have promoted two events for the HBC. The first was a set of limited sectionals that were held at the club’s building. These one-day events were wildly successful, drawing 57, 35, and 50 tables of non-Life Masters. The other was to promote the beginner lessons that were conducted by one of the club’s teachers. I wrote to players within fifty miles of Hartford asking them if they knew anyone who would be interested in taking these lessons. Unfortunately, the response was less than we hoped to achieve.
So, I must assume that the complaint is about my emails to potential players at the Simsbury Bridge Club. I have no access to any list of players at the club, which struggles to attract more than three or four tables to its weekly games. So, I have sent invitations to players in the area. Does the ACBL really want me to stop doing this? I have received dozens of replies from people who received them. Nearly all expressed thanks. A few people asked me to take them off the list (which they could have done themselves with one click). I, of course, promptly complied in every case.
The SBC has only one game per week on Wednesday evenings. No club within driving distance conducts games at that time. No one could conceivably have been materially injured. Could you please provide me with the name of the coward who contacted you about this? In America people are allowed to confront their accusers. I can hardly believe that someone would take legal action about something as innocuous as inviting people to play bridge on Wednesday evenings. If he or she had contacted me in person–nearly all bridge players in the area know me–I am sure that I could have addressed their concerns. If they wanted help with their own marketing, I probably would have helped. I have done it several times.
I must say that the rule that clubs can only contact people who have already played in their games is profoundly stupid. How in the world does the ACBL expect existing clubs to attract enough people to sustain the game if they cannot use direct marketing? Moreover, what if I wanted to start a new club? I have been asked to do so in my home town of Enfield, CT, many times. Are you telling me that I would not be able to use my email marketing skills and experience to promote it? If your specialty really is marketing, can you not realize how inane this is?
If the ACBL decides to take civil action against me, I should warn you that it will not be lucrative. I have never received any income whatever from any of my efforts.
Emails like yours infuriate volunteers like me and often impel us to wash our hands of the bureaucratic nonsense that has caused appreciation of our beautiful game to to deteriorate over time.
I copied Bronia Jenkins, the ACBL’s Executive Director, Regional Director Mark Aquino, Donna Feir, Sally Kirtley, and Peter Marcus3.
The only one who replied was Peter. His harangue included an accusation that I was hostile to Hawaiians because I made fun of poi.
In the end I told Gwynn that I would never do any marketing for the district and that I would only send emails to members of the clubs to which I belong. Only the second bothered me; I had no plans to volunteer for anything at the district level ever again. The restriction on club mailing will, in my opinion, probably lead to the demise of the Simsbury Bridge Club. It may also have a severe effect on the success of the HBC’s limited sectionals.
Nobody with whom I have talked thinks that the concern about privacy is a reasonable justification for the ACBL’s restrictions on direct marketing.
This whole affair left me depressed about the state of bridge. I had a hard time convincing myself to get out of bed in the morning.
1. This was a mistake. I should have remembered the admonition from my drill sergeant on the very first day of basic training: “Never volunteer for anything.” Of course, he amended that a few minutes later, as described here.
2. Suresh Subramanian, of Action, PA, attended the tournament and received .55 masterpoints. I do not understand why he did not return John’s calls and messages. I searched through the results to try to figure out what event(s) he played in, but I was unsuccessful.
3. At first I thought that this might have been about weekly emails that I sent for the Simsbury Bridge Club. However, Peter’s vituperative response made me think that it was actually prompted by my “personal” email about the Pro-Am. Sue Miguel probably talked with Peter about it and the emails that I sent out promoting the Hartford Bridge Club’s fantastically successful non-Life Master Sectionals (documented here). I could be wrong, but it now seems clear to me that she and Peter ratted me out to the ACBL. She was probably upset that I bypassed the “protocols” for emails that she invented, and he still felt enmity about the humiliation that resulted from the brouhaha about Tonto. They both were, in my opinion, bullies.
After the Covid-19 vaccinations became readily available in the late spring of 2021 competitive bridge1 started a very slow return in New England. The Hartford Bridge Club reopened in August of 2021, but attendance was disappointing. The Simsbury Bridge Club’s first game was a five-table gathering on September 18. The only sectional held in New England in the entire year was an EMBA event in Watertown on December 10-12. It drew 133 tables, exactly half of the attendance at the equivalent tournament in 2019.
The Executive Committee (EC) of District 25 planned to hold a tournament in Warwick, RI, at the end of August. I had publicized it rather heavily.2 However, it—and every other regional event scheduled for August—was canceled by the ACBL. A regional tournament that was also planned for November in Mansfield, MA, was canceled by a vote at a Zoom meeting of the EC.
District 25’s Tournament Scheduling Committee (TSC) held a couple of Zoom meetings in late 2021 in which it decided to change the 2022 schedule drastically. Peter Marcus, the district’s Director-in-Chief, had been arguing—with some degree of seriousness—that the district should schedule no tournaments at all for 2022 rather than play by the ACBL’s rules. Instead the TSC decided to shelve the plans for three events:
The Presidential Regional that had traditionally been held in February in Connecticut.
The intermediate/novice event scheduled for April that had been called the Rainbow Weekend or Gold Mine.
The Senior Regional/Cape Cod Sectional that was also planned for April.
Although I was a voting member of both committees, I was unable to attend either Zoom meeting and was shocked when the TSC proposed this at the Zoom meeting of the EC in early 2022. I voted loudly against the recommendations, but no one else did.
Instead, a four-day tournament called the Gala Regional was scheduled for May 19-22 in Marlborough3, MA, in a hotel that had never before been used for a tournament. The flyer for the event has been posted here. I had a long streak of attendance at regional events, but I could not attend this one because of a European cruise that had been scheduled many months earlier (for a period in which D25 had never run a tournament) and had already been postponed twice. That adventure has been described here.
On April 14 I sent out the first promotional email for the Gala to over 2,000 players in Districts 3, 24, and 25 who had less than 300 master points. A copy is posted here. 61% of the recipients opened the email, but only 51 of them clicked on the link to the flyer.
On the same day I sent a slightly different version to the players in the same districts with between 300 and 750 masterpoints. A copy is posted here. This group was about half the size of the previous one. Again, about 61 percent opened the email; 48 clicked on the link to the flyer.
The third version was sent to “Gold Rush Grads”, those with 750-2000 masterpoints, about 1,000 players. A copy was posted here. 58.2 percent opened it, and 46 clicked on the link.
The fourth version went to players with over 2,000 masterpoints. A copy was posted here. 56+ percent opened it, but only 20 clicked on the link.
So, only a total of 165 players clicked on the link to the flyer. I haven’t checked every email, but I suspect that this was the worst rate of any set of emails promoting tournaments that I had ever sent. People were either still scared of Covid-19, or they were upset about the vaccination requirement. Or maybe my emails were less effective because it was difficult for me to be enthusiastic and creative about the promotion of an event that I could not attend.
I sent a second email a week later to emphasize the convenience and quality of the hotel, which I had never seen. Only people with less than 50 masterpoints were excluded from this email (copy posted here). Nearly 59 percent opened it, and 127 clicked on the link to the flyer. There was no link to the hotel; reservations needed to be made by telephone.
On April 29 I sent a set of three emails that Sue Miguel composed. Her style was much different from mine. A sample of one is posted here. A total of 120 people clicked on the link to the flyer. No further marketing was done.
The schedule placed a lot more emphasis on the party element than the bridge.
Sue Wavada attended the Gala, and when she picked me up at Logan Airport after the tournament was over, she reported that she enjoyed it. She also was allowed to take home some balloons.
The Grand National Teams (GNT) was one of the events scheduled to be held at the eleven-day Summer NABC to be held in Providence in July. Both the qualifying tournament in District 25 and the finals of the event had been held online in 2021. Although I hated playing online I played with my partner, Ken Leopold, on Bridge Base Online (BBO) as often as I could. We teamed up with our long-time teammates, Trevor Reeves and Felix Springer.
On October 25 of 2021 I sent an email to all three about the 2022 qualifying tournament for D25:
My total masterpoints went over 2500 yesterday. However, I just checked the ACBL’s Conditions of Contest for the GNT for 2021-2022 (http://web2.acbl.org/documentLibrary/play/coc/gnt/GNT2021-22.pdf). The cutoff date for the GNT is the roster of August 6, 2021. So, I will still be eligible for one more GNT. The finals will be at the summer NABC, which is scheduled for Providence. The date for the qualifying tournament has not been finalized, but it will probably be in April or May.
I hope that you guys will be willing to play with me again in my final opportunity for this tournament.
All three responded positively to this request. On April 28, 2022, I wrote the following email to all three in order to confirm our plans.
The GNT qualifier for Flight B is on April 30 and May 1. I have read the Conditions of Contest. It will be held online under approximately the same conditions as last year. Two teams will qualify if more than eight participate. The cost is $15 per session
The finals in Providence start on Wednesday, July 13.
Is everyone still up for this? If so, I will register us.
Felix responded within an hour or so with this disheartening message: “Dan Morgenstern asked Trevor and me a while back to play in the GNTs with him and his partner and we accepted. Another time.”
This was soul-crushing news. I really wanted to compete in this event with a team that I trusted and could plan strategy with. I forwarded to them a copy six months earlier of their positive responses to my invitation, but neither of them responded to that email.
Ken suggested that we should look for other teammates, but I told him that I did not want to do so. We had played with inferior teammates in this event in 2019, and I had not enjoyed it at all. In that case the event was face-to-face. This would be online, which I could scarcely tolerate even with good teammates.
Felix and Trevor’s team qualified in the second team from D25 and got to play in Providence.
I was heavily involved in the promotion of the Providence NABC, helped with the partnership desk a couple of times, and played bridge almost every day. The beginning of the description of my involvement has been posted here. Felix and Trevor’s team made it to the semifinals, where they lost to the eventual champions.
The first regional tournament that I was able to attend was the Ocean State Regional in Warwick, RI, which ran from August 30-September 5. The flyer has been posted here.
The first promotional email was what I would call a postcard. Sue Miguel designed it. I sent it on July 27, about five weeks before the tournament began, to everyone in D3, D24, and D25, as well as the people who attended in Providence. 41.3 percent of the 15,000 recipients opened the email. 340 clicked on the link to the “schedule”. There was a mistake on it. I sent out a correction the same day. The correction, which has been posted here, had an additional 500 clicks.
I wrote and sent out the second email on August 18 to everyone in D3, D24, and D25. 184 people clicked on the link to the flyer. It has been posted here.
Sue designed an email for 3,000 players in D25 with less than 750 masterpoints. It was sent on August 22. The email, which was posted here, did not contain any links. She also had me send one for the 824 “Gold Rush Graduates” (750-2000).
The less said about the actual tournament the better. On Tuesday Sohail Hassan4, whom I had met at the partnership desk at a tournament before the pandemic, and I did poorly in the Open Pairs. Sohail showed up at the last minute for both sessions. Since there were a few things on our convention card that I was shaky about, this distressed me.
We intended to play in the Wednesday-Thursday knockout, but we were unable to find teammates. Since the schedule had been pared back to save on director’s fees, our only other choice was to play in Wednesday morning’s Side Game5. It was a horrendous experience. Sohail again appeared at the last minute for both sessions, and in the morning he got into a boisterous argument with one of our opponents. The director had to be called to calm them down. I made several mistakes; our scored was miserable. Nevertheless, we had a 58.71 percent game in the afternoon Side Game.
Bob Potvin.
On Thursday we played in the Open Swiss. We teamed up with two guys from Rhode Island, Don Rankin and Bob Potvin. I had played against both of them before. We somehow finished third in B and sixth overall. This was not that great an accomplishment. Most of the participants were teams that had been eliminated from the knockout on the previous day.
I confided to Don that playing with Sohail had been a miserable experience. He replied, “Maybe we should play together.”
Abhi Dutta.
On Friday I had scheduled a new partner, Abhi Dutta6, for the knockout. Our teammates were Jim Osofsky and Mike Heider. Although the four of us were fresh from a victory in the sectional in Great Barrington, MA (described here), we could not get any traction in our five-team group. We were eliminated and forced to play in the Open Swiss on Saturday. I remember a general feeling of great frustration, but no details.
The Executive Committee met on Friday. I was in no mood to participate. This version of the Warwick tournament, which had always been the jewel in the district’s crown, seemed pitiful to me. Even though we did not even rent the other ballroom, the main room was not nearly full. The rotunda was used for both the side games and the 299ers, and there was still room to spare. The attendance, by historical standards, was alarmingly low.
We learned that we had taken a financial bath at the Gala, and Warwick was probably worse. The only good news was that, as I for one had come to expect, Joe Brouillard, the treasurer, had turned water into wine with the district’s finances. We still had a lot of money in the bank.
I could hardly believe that the roles of tournament chairman and partnership chairman were no longer going to be handled locally. Sue Miguel was going to do the former, and Denise Bahosh had volunteered for the latter. The problem was that the two new sites, Southbridge and Marlborough, had no natural constituencies. Who would take the responsibilities for them? Nevertheless, I considered it a mistake not to use local people in future tournaments in Warwick.
The decision was made to raise the table fees to $20 and to use the projected revenue to turn the Spectacle Regional into a very enjoyable event. I voted for it and even spoke in favor of the move, but I would have liked to see more details about how Sue Miguel intended to spend all of that extra money.
Mark Aquino, the Regional Director, made a depressing presentation that included the statement, “The ACBL is broken.” I left the meeting with the strong feeling that our best efforts might not be enough to save bridge as we knew it.
The Saturday Open Swiss once again was dominated by teams that had been eliminated in the knockout. We finished fourth in B and won a few gold points for a performance that was not worthy of any recognition.
The Ocean State Regional was the most disappointing tournament that I had ever attended. I had no fun in any event in which I played, and I found the EC meeting depressing in the extreme. The Crowne Plaza was not a disappointment, but only because I had also stayed there during the NABC event in July (description begins here) and no longer expected my room to be cleaned after I used it.
The last D25 tournament of 2022 was the Spectacle Regional, held in Southbridge, MA. It began on Tuesday, November 15, and ended on Saturday, November 19. I had been asked to prepare a Bulletin for this event. I therefore joined Curtis Barton (president), Carolyn Weiser (secretary), Sally Kirtley (tournament manager), and Denise Bahosh (partnership) in a “walk-around” inspection of the facility. Sue Miguel was also expected, but for some reason she was unable to attend.
The hotel/conference center was a nice modern place, but the rooms in which we would be playing were much smaller than the ballrooms in which we usually held regional events. The plan for this event was to provide exceptional hospitality, which meant free food and something new (and free) for newer players. Sue Miguel devised that approach, which she called Fest.
I sent out the first promotional piece on September 9. It was composed by Sue Miguel in the postcard format that she preferred. The message was that a lot of gold would be dispensed in Southbridge. I have posted it here.
Sue designed the piece sent on September 12 as well. It was directed to 2,000 players with less than 150 masterpoints. It provided an introduction to the concept of Fest. It has been posted here
On September 15 I sent a different email that Sue created. It was also in postcard format, but it also contained a link to the schedule that had by then been posted on NEBridge.org. The target audience was everyone in District 3, 24, or 25. It can be viewed here.
On October 19 I sent an email to the same audience. This one was in the format that I ordinarily used, but I emphasized the convenience and uniqueness of the site, not the bridge schedule. I considered the latter very meager. I have posted it here.
On October 25 I sent out another solicitation to those with less than 150 points. This one included the 9/15 postcard, but it also had text that Sue had written to explain the Fest concept. It has been posted here.
The next day I emailed to the rest of the players a message that I had written. This one has been posted here. This was the last email that was sent to promote this event, and it was also the last email that I composed for the district. Sue Miguel took over the creation of the emails more or less by default. I don’t think that they tried to find anyone else to do it.
I intended to promote the “Knock-in Knockout” event because it was the only imaginative offering on the schedule for players with more than 2,250 points. The district had also enjoyed great success at attracting players at all levels to bracketed events like this. However, I had been warned by Sue Miguel and Peter Marcus to avoid any explanation of the event or to use the Kiko abbreviation. Apparently they feared that the ACBL might come down on us. I don’t know why.
I decided to commute from my house in Enfield to the hotel. The drive was less than forty-five minutes each way. Sue planned to drive up on Friday morning, play on Friday, attend the Board of Delegates (BoD) meeting on Saturday, and see what she felt like doing on Saturday.
On Tuesday I played with Sally Kirtley in the Open Pairs. Attendance at all events was meager. Sally and I had not played together often, and we were definitely out of our depth in the open event. Playing with Sally at regional tournaments is always challenging. She was interrupted to deal with some sort of problem fairly often in her role as tournament manager.
On Wednesday Eric Vogel and I teamed up with Jim Osofsky and Mike Heider in the Kiko. There were only three brackets! My recollection is that there were only five teams in our bracket. At any rate, we were eliminated on Wednesday. On Thursday, however, the same foursome finished first in the Y strat of the Open Swiss. It did not seem like much of an accomplishment.
On Friday I played with Abhi Dutta, at least that is what my calendar said. The only game that I was eligible for was the Open Pairs. Abhi should have found a partner with fewer points so that he could play in the Gold Rush Graduate event.
On Friday there was a free lunch consisting of a couple of a couple of pieces of pizza. The hotel was poorly prepared for this. Although the total attendance was not very good, the lines for pizza were very long. I had to rush back for the second session.
Robin Hillyard.
While I was in line Pete Matthews and Gary Schwartz complained to me about the fact that the only pairs games available on Wednesday and Thursday were side games. They asked me why no Open Pairs games were scheduled. I said that I did not know. I was not on the Tournament Scheduling Committee any more, but I would bring up up at the EC meeting that night. Previously Robin Hillyard had sent me an email asking why the Sunday games had been eliminated. This was hard on the players who were still gainfully employed. I told him that I would bring that up as well.
I found the attitudes displayed at the EC meeting rather shocking. People were raving about how successful the Fest—a combination of education, free lunch and other goodies, and a short bridge session (also free)—had been. The yardstick for this was that a good number of the forty-four participants had approached the organizers and presenters to offer thanks and praise. Sue Miguel said that it was the best thing that the district had done in twenty-five years. Give me a break.
I, frankly, was much more concerned about the turnout of the people who were willing to pay to play. The attendance in the Gold Rush (0-750 masterpoints) events was shockingly low. My wife Sue had driven up on Friday to play in the Gold Rush pairs. When it did not make, she had to play in an event in which she had little chance of success.
Another surprise at the meeting the report by Mark Oettinger (vice-president). It brought up the possibility of getting more pro teams to come to our tournaments. Evidently Adam Grossack agreed to help with this effort. I wondered if anything would come from this. How would they find them to offer enticements to attend?
My wife Sue and I attended the BoD meeting on Saturday morning. There was no coffee, and the hotel served only breakfast sandwiches that were improperly marked. The only attendees from CT were Paul Burnham, Peter Marcus, Sue and me. That meant that nine delegates from Unit 108 were absent. Curtis announced that the Fest was the greatest thing ever. He insisted that the people attending the meeting were responsible for doing whatever it would take to increase attendance at future tournaments. It was not inspiring.
Sue surprised me by making a little speech complaining about the lack of events for people like her. She got tearful when describing her frustration about the fact that the Gold Rush event on Friday had been canceled. Mark Aquino offered to play with her one day in the Presidential Regional in the same facility in February of 2023. She was happy (and a little nervous) about that.
1. When I write “bridge” I usually mean face-to-face bridge. The online game is, in my opinion, not worthy of the appellation of “bridge”.
2. As soon as I heard that the tournament was canceled, I sent emails to that effect to the same email addresses that I had sent promotional mailings. I also posted a notice on the website. However, one couple from New Jersey read the initial email, but for some reason they did not receive the second one. They drove all the way to Warwick and were shocked to discover that no tournament was in process. I sent them a personal email apologizing for this.
3. Sometimes it is spelled without the final “ugh”.
4. Sohail was retired from a job on Wall Street. He had a house in the NYC area and another on Cape Cod. I could not find his LinkedIn page on the Internet. His name was much more common than I imagined.
5. This was the first time that the district scheduled side games during the daylight hours. I do not know what the TSC was thinking of when it drew up this schedule. I was not a party to it. I had resigned after I had to miss the first three meetings because of scheduling conflicts.
6. Abhi lived in Walpole, MA. I met him when he played with my wife several years earlier. I had teamed up with him once in the Grand National Teams qualifying tournament in 2019. His LinkedIn page has been posted here.
This entry, like the process that it describes, is absurdly long. In fact, it is much longer than it looks because it has links to a large number of documents that have more details. I don’t expect anyone to read this entry. I did it out of a combination of determination to leave nothing out and a sense of catharsis.
I really loved my job as webmaster for District 25 and all of the other functions that I had added (as described here). The only aspect of it that I found tiresome was the assembling of photos for the Winners Boards. I had decided unilaterally that I would no longer do that in 2020, but I was still enthusiastic about everything else that I did.
The pandemic struck New England in March of 2020. The game that I loved that involved card tables, chairs, playing cards, bidding boxes, human beings, and conversation vanished almost overnight. Some people enjoyed, or at least tolerated, playing on the Internet, but I did not like it at all. It did not seem like bridge to me.
At first I enjoyed my new life of leisure. As I described here, I started walking a lot, occasionally traversing as much as ten miles per day. I also read books much more frequently than I had previously, and I invented a method for the people who had played together in Simsbury to describe what they were doing in the new world of isolation. I discovered that a very large number of operas were available free on YouTube. I downloaded a free program, MP3Studio, to make mp3 files that I could download to my mp3 player. So, I could carry forty or fifty operas in my pocket.
In June of 2020 my schedule changed dramatically. I undertook the gargantuan 1948 Project that is described here. From that point on I sat in front of the computer for several hours per day writing and researching, and the more time that I spent on the project the larger that it grew.
Bob Bertoni.
In the summer of 2021 my friend and boss in District 25, Bob Bertoni, died after a long and debilitating illness. At that point almost all of the people with whom I had enjoyed working for so many years were no longer involved in the district’s leadership. Moreover, the ACBL had taken strong measures to promote online play as an alternative to real bridge. It seemed almost certain to me that the game that I knew was doomed.
The Hartford Bridge Club tentatively reopened in the summer of 2021, and Sally Kirtley and I figured out a way to schedule games of the Simsbury Bridge Club. However, no tournaments were held in New England except the poorly attended sectional in December sponsored by the Eastern Mass Bridge Association (EMBA). At the time I was a member of both the district’s Executive Committee and the Tournament Scheduling Committee. Both held occasional Zoom meetings. I wrote this about the decision-making:
I have been on the scheduling committee for a few years, but two crucial online meetings were held in the winter on Wednesday evening, the one time that I am committed to play at a very small club. Evidently a lot of decisions about the three tournaments in 2022 were made at those meetings or at the one in May, during which I was in Europe.
Sally and Helen
In the last quarter of 2021 I notified the Executive Committee that I intended to resign my positions tied to the webmaster job at the end of 2022. I modeled my decision on this with how Helen Pawlowski handled the termination of her long tenure as the district’s tournament manager. She had given a year’s notice that she was leaving. A committee was promptly formed, people applied for the job, Sally Kirtley was chosen, and Helen showed her the ropes at several tournaments.
After I resigned not much happened for several months. When I had started in 2013, absolutely nothing was documented in writing. By contrast, I had already produced on NEBridge.org about forty web pages that documented everything that I did in every area. Thereafter, I spent an enormous amount of time making sure that each of these pages was up to date. They can all be reached from here.
The oldest email that I could find about the subject of the transition was dated November 30, 2021. In It Curtis Barton, the president, asked me, “Do you have a candidate to replace you?”
The one thing that I did not want to do was to become an active participant in the search for my replacement(s). I thought that it was incumbent upon the people who would be running the district going forward to determine which of those functions was still important and to find people who were willing and able to perform them. I did not want to prejudice this effort with my own ideas.
I felt that I had done everything that I could to smooth the process. When I was chosen to be the webmaster, Bob Bertoni had assumed the responsibility of finding someone for the job, mostly because he was the only person who knew how the site worked, and there was no documentation whatsoever. In the intervening years had thoroughly documented how my various functions were performed.
So, on December 31 I sent the following reply with four attachments.
As promised, I have produced and attached documents that outline the duties of four functions that I currently perform: • Webmaster • Database Manager • Email Manager (MailChimp) • Bulletin Editor (printed, online, and Day 1).
Someone needs to decide on who, if anyone, should perform these functions in 2023 and following. The Database Manager and Email Manager are not official positions.
I am not sure if the Communications Committee still officially exists, but I formerly set the agenda for and presided over its meetings.
I also have been composing a high percentage of the emails used to promote tournaments. Whoever assumes that function in 2023 and following will need to work with the Database Manager on the selection criteria to be used and the Email Manager on the format to be used for text and images.
At some point Gary Peterson, who was a Tournament Director for the ACBL, expressed an interest in becoming the webmaster. He negotiated with Curtis about how he would be compensated for his efforts. I was not privy to those exchanges. My assumption was that he would be responsible only for maintaining the website. I suspect that Curtis expected him to do much more than that. It is also possible that Curtis only glanced at my write-up.
In April of 2022 I sent all the members of the Executive Committee an email that detailed open issues in areas that I was involved. I attached to this email a spreadsheet that served as the index to the documentation pages.
It has been a long time since I made a report, but I have been keeping a list of developments and issues.
Website: 1) I removed four items from the main menu in the left column that appears on every page of the site. Three of them I moved to the “Archive” tab: District Director Info, District Director Report, and Learn from the Experts. The other one was a link to the ACBL’s Partnership Desk, which the ACBL’s webmaster told me is no longer supported.
2) There are three issues. The Tournament Location option is a custom program that uses a list of the district’s tournaments to create a map. For a while it was broken, but Megahertz fixed it. I removed Cromwell and Sturbridge. I added Providence and Marlborough. I left Mansfield and Hyannis on, but added notes that they were canceled for 2022. This will need to be maintained (using the “Clubs” option in the admin section) when the 2023 schedule is set.
The second issue is the banner, which currently says “Exciting New Event Schedules for 0-2500 –Click Here for Tournaments”. It links the NEBridge.org calendar. I don’t know how to change it. Bob always did this. We should probably be highlighting Providence. After that, I don’t know.
The third issue involves reports from the Regional Director. The DD reports had their own custom option. Should I add the RD reports to this program (and bring it back from the Archive)? Should I create a new tab for RD reports? They are now emailed to members; posting them on the website is less critical than it was ten years ago.
3) The list of winners of NABC and NABC+ events has not been updated since 2019. The source of data was lists provided by the DD. I have not received any such lists since December 2019. What should the policy be for the future?
4) I have decided not to post Winners Boards (photos) for the 2022 tournaments. It is a lot of work, and I won’t be attending one of the three events. If someone else wants to take the photos of winners and solicit photos from the ones that were missed, I will post them. However, I don’t want to do this if the percentage of missing photos is high.
I also decided not to award the Best in Class prizes in 2022. With only three events, all in the eastern half of the district, it did not seem worthwhile to me.
5) Someone should check the conditions of contest on the website. I don’t think that the first five documents on the Conditions of Contest tab have been checked in a long time.
Database: 1) A decision should be made about whether the MySQL database, which I maintain on both my iPower account and my local server, will be used in 2023. If not, a suitable substitute to be used as the basis for emails should be found. The current database includes all ACBL members–active and inactive, living and dead–since 2014. It also contains pretty good records of who attended D25 and NABC tournaments since then. It also has a history of achievement of ranks of D25 members and points by month of everyone.
2) In the past I have received .LZH files from Keith Wells at the ACBL to use as the basis for the attendance (at tournaments) table. He did not respond to my last request. Does anyone know if he still works for the ACBL? If not, from whom could I get these files. I used the attendance tables both for targeted emails and for the attendance breakdowns after tournaments.
Email: I currently create the emails by using a text editor on my PC to write HTML statements. I then use the “Code your own” method to paste the code into MailChimp. As I was writing up the documentation for this process it occurred to me that it will probably be very difficult to find someone is who is both willing and able to do this. MailChimp has a lot of templates for emailing that would presumably be much easier to use, but I have never investigated them because I already knew how to make the emails look exactly as I wanted them to.
If templates are used exclusively, it will affect Sue Miguel’s emails. She sends me an email that looks the way she wants it. I extract the HTML from it and then post it using the “Code your own” method.
Bulletins: I was told that there will be neither a printed nor an online bulletin for the Gala. Eventually decisions should be made about the other two tournaments in 2022.
Documentation: I have documented almost everything that I do in “pages” on NEBridge.org. I have created a spreadsheet that serves as an index to these pages. I have attached a pdf of it to this document. I am confident that by later in the year it will be complete and as accurate as I can make it. I suspect that the person or persons who do these tasks will want to simplify the processes, but whatever process is used, it should be documented, and I think that the format that I chose is optimal, since anyone can see the most current version.
The starting page is 342. It can be accessed with the URL NEBridge.org/pages/342. All pages can be reached from there, but if you want to look at a particular page, the easiest way is to key in NEBridge.org/pages/ppp in your browser, where ppp is the three-digit page number on the spreadsheet for the index.
Communications Committee: I think that consideration should be given to restarting the CommComm in 2023 or maybe sooner. I am willing to serve on it, but I don’t want to be chairman in 2023.
Two regional bridge tournaments in New England in 2021 had been canceled because of the pandemic. The Presidential Regional that was scheduled for February 2022 was also canceled because no suitable site in the southwestern part of the district was available. A new event, which was called the Gala, was scheduled for late May, which was the time that my wife Sue and I had planned to take a cruise in Europe1. We had deliberately chosen the second half of May because, in all the years that I had been going to tournaments, the district had never held an event then.
Curtis Barton.
Meanwhile Curtis was trying to figure out if, as an ACBL Employee, Gary would be allowed to be both webmaster for the district. Curtis finally determined that he could. In early July he asked me to set up a Zoom meeting with Gary, Peter Marcus2, and himself. I told him that I had no idea how to set up a Zoom meeting, and that I was very busy at the time.
The second half of July was dominated by the Summer NABC that was held in Providence. Curtis decided that he needed two people to replace me. He offered one of the jobs to Gary in this email sent on August 10.
The other candidate wasn’t interested. That puts you (Gary) back where you’ve been – my choice for NEBC Database and NEBridge.org Webmaster. If you accept the position we will discuss compensation (Mike gets free plays and some other stuff – not too valuable for you) on a per tournament basis.
I suggest you contact Mike for his write-ups on the efforts. If you accept I will also begin the search for a Communications lead to supplement (not replace) existing efforts.
Communications Lead:
• Voting member of the TSC • Cannot be an ACBL employee • Essentially a volunteer position; may, in the future be compensated with free plays or similar consideration. • This primarily a marketing function with technical considerations as agreed with the NEBC Database/NEBridge.org Webmaster • Coordinates the electronic aspects of tournament advertising and execution • Works with the Database/Webmaster • Edits the Tournament Bulletin as required • May use MailChimp email system to create messages as required.
NEBC Database/NEBridge.org Webmaster • Does not and cannot be a voting member of any NEBC Committee • Can be an ACBL employee • This is a compensated position on a “per tournament” basis • Maintains the NEBC website • Maintains the NEBridge.org database • Works with the Communications Lead and Tournament Coordinator to maintain Calendar
This was by far the longest communication that I had ever received from Curtis. It appeared that some progress was being made. The fact that he was conflating the webmaster and database jobs was, of course, disconcerting. The webmaster job had gotten easier over the years. The database job was quite another matter.
This missive pretty much confirmed my notion that no one wanted to revive the Communication Committee. The “as required” appellation applied to the bulletin position was also ominous.
Peter Marcus.
An email from Peter asserted about the database that “It might be work, it might cost money, but I think we really don’t want to abandon it.” Nobody ventured a different opinion. The question then became where the database would be kept. I did not want other people with administrative authority to sign on to Wavada.org.
I am not sure that my next contribution was helpful, but I did not want anyone to claim that I was not forthcoming about the difficulties.
Now that I think about it, iPower is not a critical element. Assuming that two copies of the database (one live and one for testing/backup/disaster recovery) are used, what are needed are two installations of WAMP (Windows, Apache, MySQL, php) or the equivalent. I used iPower for the live version because I already was using its server for other projects on my personal website, and there was a lot of capacity. WAMP is available as a free download for windows-based computers. iPower uses a UNIX version of the three products, but they do not charge extra for MySQL and php.
Mark Oettinger.
Mark Oettinger, the newly elected (sort of) vice-president of the district, suggested that Sue Miguel could do some of the work of the Communications Lead. No one objected.
Gary officially accepted the job of webmaster and indicated that he and I might be able to meet together at the Ocean State Regional in Warwick, RI, (documented here) scheduled for the end of the month. I responded with the following:
I have created a user profile for you for the admin section of NEBridge.org. The user ID is GaryP. After I send this email, I will send the password in a separate email.
I will be in Warwick for all five days. I will be attending the meetings of the Tournament Scheduling Committee and the Executive Committee. I will have the other evenings free. I will be pretty busy until then.
I have documented almost everything that I do on numbered pages (the ones that have the green menu on the left) within the NEBridge.org website. The starting page for all communications functions is #342. The starting page for webmaster functions is #85. The full URL’s are https://nebridge.org/pages/342/ and https://nebridge.org/pages/85/, respectively. The easiest way to get to them is to go to NEBridge.org, click on “Tournament Results” and change the /3/ to the page that you want. I have attached a spreadsheet that has all the page numbers.
There are wysiwyg tools for editing the numbered web page. It is also possible to enter HTML code. I resort to the latter when the former doesn’t provide what I want. The concepts are pretty straightforward. When I started in 2013 there was no documentation, and Bob Bertoni’s training session only lasted thirty minutes.
I am looking forward to meeting you in Warwick.
I introduced myself to Gary when I played in the side game, but I never met with him in the evening. I did meet Steve Ackerman, a player from Vermont. Mark Oettinger had recommended that I get him involved in the transition. I sent him essentially the same email.
In September Curtis sent Gary and me a short email asking whether I could teach them to use MailChimp. I did not envision either of them using it much, but here is what I responded.
MailChimp is not hard. I will set up a user ID for NEBPres and for NEBWeb. I will send the passwords in a separate email. The steps for using MailChimp are documented on NEBridge.org. I will provide training if necessary. I know nothing about using Zoom for training.
The big issue is what is going to happen to the MySQL database that is used for, among other things, populating the lists on MailChimp. The database currently resides on an iPower server on which I have leased space for about ten years. I am willing to give the php scripts that I have written to maintain the files to the district, but the database and the scripts somehow need to be copied to a server owned or leased by the district. That is unlikely to be an easy task. However, there is a great deal of other stuff on my website on iPower, and I don’t really want anyone else to have read/write access to it.
The other big issue is that Keith Wells, who is now a contractor for not an employee of the ACBL, has not answered any of my emails in five months. His last one said that he was still the person that I should contact in order to obtain the .LZH files used by the scripts that update the attendance table. On the advice of Tim Hill I sent an email in September to tournaments@acbl.org. The unsigned response, with a cc to Keith, said that Keith was still “at the ACBL”.
So, I have been unable to maintain the attendance table by my usual methods. Someone needs to decide whether it is still necessary for the district to maintain the attendance table, on which I formerly recorded who attended each regional and sectional in New England and each NABC. If not, it might not be worth the effort to continue using the MySQL database to keep a comprehensive roster of players, their advancement, their attendance, and a few other things. In that case the whole emailing strategy may need to be rethought. Maybe it could be done with spreadsheets or some other method. To my knowledge no other district goes to so much trouble to target emails.
It is possible to update the attendance table without the LZH files. The alternative method uses the “Master Point Winners” report in the posted results on the ACBL tournament schedule. However, 1) It is both kludgy and very time-consuming because there are no ACBL numbers, and 2) there is no way that I know of to account for people who earned no points at the tournament. So, I have been reluctant to resort to that method.
I am doing what I can to help the transition, but I don’t want to be the one who makes important decisions that affect how the mailings are done in 2023 and following.
The first sentence was a mistake. The way that new user profiles are created in MailChimp is to “invite” other people through an option in MailChimp. They then are sent an email from MailChimp that explains how new users can create their own profiles.
As of this writing in June of 2023, I have still not been able to gain access to the LZH files.
Shortly thereafter someone brought up the possibility of using the Pianola software that a third party had customized for the ACBL When the product was introduced several years earlier, I had looked into this and shared my low opinion of it with the members of the Executive Committee. I repeated those points for Curtis and Gary.
Addendum: The ACBL allows direct but very limited access to its active player database for emails, but there are several limitations that render this approach less effective in targeting. I have not investigated this approach recently, but the limitations that I remember are:
1) You must use Pianola. My understanding is that it does not support images, tables, font changes, and other tricks that I sometimes have used within messages. Both Sue and I use a lot of embedded images.
2) You can only access the records for a limited number of districts/units.
3) The format is, to say the least, unimaginative. It is black on grey.
4) I am uncertain of how much targeting can be done. I seriously doubt that one can target (as I did for NAP) based on the May 6 ACBL roster. I also feel certain that targeting based on attendance or zip code (Cape, for instance) is not possible.
5) The rate charged U126 is four times what we paid, and the last time I looked that rate is still available.
6) Access to the database can only be for the purpose of emailing. If you want to use it for some other purpose, you must keep your own files somehow.
7) I am not sure that Pianola has all the reporting tools that MailChimp offers. People who have complained to me about not receiving an email are sometimes surprised that MailChimp knows whether each email was delivered, whether it was opened, and whether any links were clicked on.
8) A small number of people have provided me, but not the ACBL with their email addresses.
9) I think that if someone unsubscribes on Pianola, they can no longer be reached. MailChimp has the same rule, but because we have lots of lists, we can control the effect. For example, if a club manager unsubscribed to the recent club mailing, he/she would still receive emails about tournaments, letters from the president, surveys, and other types of emails. On the other hand Pianola does support attachments, and MailChimp doesn’t. I have not found this to be much of a limitation, but if we did not have a website on which to post the attachment so that we could link to it, it would be.
Nobody mentioned Pianola for quite a while after that. Somehow someone got the idea that I would host the database for the district. On October 28 I wrote the following to Curtis:
I don’t host the database now. I pay $200 per year to iPower to host it. I know very little about hosting databases. The district could get an account with iPower or some other hosting service that supports MySQL and php and has a way to import databases and programming files. I contracted with iPower a long time ago. I don’t remember why I picked them.
I will help with migrating the database and the scripts over. I don’t really want to support the php scripts, but if you cannot find anyone who knows php, well … I would have to think about it.
If you are really asking me if I would agree to set up user ID’s for others on my iPower account, the answer is no. I have a great deal of other stuff on my account, and I have spent hundreds of hours on it.
So, the first decision is whether it is worth the effort to maintain a relational database. If the district cannot find a reliable source for getting the lzh files, I would be inclined to doubt it. The roster files, which are the source for most of my selections, can easily be downloaded from ACBL.org and then opened in Excel. Someone who is a wiz at spreadsheets could probably do the selections from the spreadsheets. The uploads to MailChimp require csv files, and spreadsheets could–after some slicing and dicing–be saved as csv files for that purpose.
When the above issue has been addressed, one other remains: How many lists on MailChimp will be used and reused? I suggest at least one for presidential communications, one for regional tournaments, one for NAP/GNT, one for clubs, and one for I/N. We now have a very large number of lists–one for every email (as Bob recommended). This has been feasible because the database has a field to flag players who have unsubscribed. I never select these people for any mailing promoting a tournament. Without that field I would need to reuse lists, as I sometimes do now for other types of emails.
If you decide to reuse the lists, you should add fields for masterpoints and rank description so that you can “segment” the lists as required for the email. This is the way that I handled the five emails promoting the 2022 NAP. The only problem is that someone would need to decide whether people who unsubscribed in response to those emails should also be unsubscribed from one of the other lists.
Curtis put the burden on Gary and Steve with a short reply: “We need someone to host our data base, and we need that someone now. You guys are the experts. Figure out what we need to do, and let’s get it done. “
Gary said that he was not a database engineer, but he was an “Excel weenie.” Steve set up a Dropbox for me and asked me to put the database and the php scripts in it. It took me most of a day to do this because a great deal of what is on Wavada.org is related to my blogs, journals, and other projects. Even after I culled those out, the remainder barely fit in the Dropbox, and the company that sponsored it kept sending me emails that I should upgrade my subscription.
Not much else happened until I wrote up the following summary on November 28:
General: All of the tasks have been documented on pages of NEBridge.org. The appearance of a few MailChimp screens has changed, but the work flow has not. All the documentation pages can be reached from https://nebridge.org/pages/342/.
Webmaster: I have given the credentials for the email redirecting to Gary Peterson. I have also set the emails for webmaster to redirect to his email account.
Action item: The ad on NEBridge.org for the ACBL online regional was still there today.
Database: Peter said that LZH files should now be available from ACBL somehow. If so, it is still probably a good idea to keep up the database if someone can learn how to maintain it. Those files can help with both targeted mailings and analysis of attendance at tournaments.
Action item: I will communicate with Peter about how to get the LZH files from the ACBL. When I do, I plan to upload all of the files for D25 sectionals and regionals in 2022 as well as the Providence NABC. I will then submit attendance reports for the Providence and Southbridge regionals and the Providence NABC to the Executive Committee members via email.
The current database is MySQL. The scripting language php is used for maintenance and reporting. I will create a copy of the database, the php scripts (including the Javascript and CSS), and a file of the SQL statements that I have used for lists and other purposes. I will then send them to wherever the new home is. I will also help with the migration as much as I can.
Action items: If the database is to be continued, 1) Who will maintain it and use SQL to select lists for mailings? 2) Where will the data and programs be stored? The system can actually be run on any Windows or Unix computer that has the free download WAMP or XAMP, but I chose to run it somewhere that provided support, which I have used four or five times per year. 3) Will the person who manages the database also manage MailChimp?
MailChimp: Policy decisions need to be made about how many lists will be used. The issue is how to handle “unsubscribes”. If a person unsubscribes from one list, should they simultaneously be unsubscribed from all? This will not happen automatically on MailChimp, but there is an “OK to email?” field on the database. The “actives” view of the players table, which I often used for selections for email lists, eliminates players with an N in this field or any other disqualifying information.
Action items: Who will manage the site? What will the workflow for new emails be? Will there be any reporting?
Email composition: Sue Miguel.
Bulletin Editor: I have copies of all the ones that I have done. I can send in odt or word format.
Action items: Is this worth doing? Who will do it? Will we resume using online bulletins?
This email generated a lengthy thread of responses. Curtis established the parameters:
Mike has done his usual great job in laying out the tasks ahead. I will take the Bulletin Editor3 task for Southbridge 2 (Mike: please send me the last Bulletin in Word format, please.)
Who will take on the rest of the effort? Please advise soonest.
I sent a copy of the Bulletin that I had created for the Optical Regional in 2022 to Curtis.
Curtis sent the following to Steve Ackerman and Neil Montague, who had expressed some interest in handling the emails:
We need a Mailchimp email expert (or maybe two!) to do the email parts of Mike’s current job. You both are great candidates for this. Any interest? Note: this will, in effect, make you a part of Sue’s marketing campaigns. It’s fun.4
Neil told Curtis that someone would need to show him how MailChimp worked. I invited him to create his own account and wrote:
MailChimp is not difficult. I have documented everything that I do in it on the NEBridge.org website, and the MailChimp site has very good FAQ’s and support when one needs it. I figured it out with no training whatever.
The bigger issue is whether to continue using the MySQL database as the source for creation of lists, and, if so, where it will reside.
Curtis wrote that Neil would officially become the MailChimp person and that Sue Miguel would compose the emails. Steve attempted to address the database issue.
As far as the database goes, I’ve taken a look at the LZH files that ACBLScor uses to update its database. Unfortunately, it only ACBL numbers and Points, not names and addresses. We would need more information than that to maintain the database. Another option is Pianola. I understand they are pricey, but it might be possible to work out a deal with them. https://www.pianola.net
I could not let that go unanswered.
I use four sources of information for the database: 1) Once a month (on about the 7th) I download the entire ACBL roster, which has almost all the census information on all active ACBL members; 2) The ACBL sends Webmaster@NEBridge.org a list of the players who advanced in rank during the previous month; 3) The LZH files for attendance at tournaments; 4) Individual maintenance when I learn something such as a nickname, a new email address, or an unsubscribe. Here is what I have for each player:
I described the problems with using the ACBL’s program that uses Pianola on a previous email. I will look for it and resend it if necessary.
This exchange generated an overly optimistic assessment by Mark Oettinger that showed praise on all the participants. No emails were exchanged in December except one from Curtis that asked me how much I would charge to continue to send out the emails “for one more month”. I said that I would certainly continue to do it if it was necessary. In actuality I sent out all of the emails in the first five months of 2023.
In January Neil wrote this to me: “I think I am supposed to send out the e-mails to the district via MailChimp. I have an account but since I’ve never really used it before, some quick help from you would be appreciated.” Neil was referring to the computer-generated emails sent by BridgeFinesse.com to players who had advanced in rank. I explained to him that he did not need to get involved in this process.
On February 11 Curtis notified me and the other participants that there would be a Zoom meeting to discuss the succession issues. He then wrote that Peter would send the invitation. At some point it was changed to an in-person meeting at the Presidential Regional in Southbridge. That gathering was never canceled, but it did not happen.
An email that I received from Sue Miguel got my goat. Here is what I sent to everyone on the Executive Committee.
In November of 2021 I gave notice that I did not want to be involved in precisely this type of thing–promotion of online gold point events, which I am convinced will be the death of regional tournaments. I have not seen one inch of progress in removing this responsibility.
I will send this out, but I AM PLEADING that the district relieve me of this responsibility. It makes me furious to be promoting this sort of thing.
Curtis sent me an email that said that Sue should have sent the email to Neil instead of me. I sent out this email and several more over the course of the next few months.
Neil sent me an email on March 8 concerning an email that he had received from Paul Harris, the president of EMBA. He wanted to know the details of the district’s contract with MailChimp. I answered the inquiry with the following.
MailChimp charges D25 by the number of emails sent. Back in 2015 or 2016 Bob Bertoni negotiated the purchase of 2 million email credits for $2500 in a “pay as you go” plan. We had to purchase that many to get that rate. At the time we had no limits on the number of lists or the total number of contacts. We have about ninety lists (but they won’t let us create any new ones) and a very large number of contacts. In the old days I built a new list for each version of each email, and I had roughly seven or eight versions for each tournament.
808,020 credits remain. I am not sure that MailChimp still allows pay-as-you-go plans. It appears to me that it now sells four or five tiers of plans that require a monthly fee based on the total number of contacts. Each has other limitations as well.
In my opinion MailChimp’s best feature is that it allows you to “code your own” emails in HTML. It is much more time-consuming to do it that way, but you can–with a few small exceptions–make the email look exactly the way that you want it to. Of course, you have to be familiar with HTML and how email clients (as opposed to browsers) interpret various tags. The only thing that I have never been able to do is to get Outlook to show correctly a caption for an image.
Without the “code your own’ feature I do not know how anyone will be able to create the kind of emails that Sue Miguel likes to send. She creates the emails using a program on her Mac and sends me the finished product. I extract the HTML and make a few changes to fit MailChimp’s requirements.
By the way, MailChimp is now owned by Intuit, the QuickBooks company.
I know nothing about Constant Contact.
I have been promised that I will not be required to send any more emails, but the meeting that was scheduled for Southbridge to determine who would do it and (more importantly) how was never held. Then there was supposed to be a Zoom meeting about it, but it never occurred either. At this point I do not know whose responsibility it is to find a way to continue. I am pretty sure that Curtis does not want to hear any more about it.
Another Zoom meeting was scheduled for March 30 at 8 p.m. Peter sent out the following email at 6:56 a.m. on that day to the people scheduled to attend the 8:00 meeting and a few people from the Connecticut Bridge Association (CBA).
I just attended a webinar (not sure if any of you did, but I did see Ken there) about their new marketing program, sending out emails, and using Pianola. I don’t know enough to know if this is any good, but, unlike a lot of what ACBL does, it actually looked at least presentable.
One obvious benefit is an immediate access to ACBL data (email addresses, masterpoint holdings, etc.) without having to update them ourselves. A downside, to the extent we do it, is that it doesn’t seem to include information about tournaments attended though they said that could be added.
The tools for developing emails did seem reasonable and it does have the ability to include attachments, like a flyer.
Obviously, one issue is cost. I know, when Bob Bertoni investigated this, we ran from Pianola because of cost. They addressed this and said they are cheaper than MailChimp (what they compared themselves to), though they talked about buying 10K or 25K Mailchimp credits. If I remember correctly, D25 bought something like 250K, which was an upfront cost (almost like a capital cost, buying new equipment) and then it lasts for years.
Anyway, I do not have the technical expertise to make comparisons. So, my questions are
1) They recorded the webinar and are offering a masterclass in developing emails/marketing next Tuesday (for about an hour). I will forward the link to the recording and the masterclass if anyone wants to hear it or sign up for the class. I will not sign up, I don’t have the background to make an informed decision.
2) Where are we with MailChimp credits, i.e., are they about to run out or do we have years to go?
3) They are setting up credits for each unit and district and accounts to send emails will be done individually, i.e., a unit or district says who should have access and they will get their own login, not done with everyone in one organization sharing the login. But, is there any rationale to considering setting up credits for the units and district to share, as a way of lowering costs, particularly for smaller units?
I am not looking for answers, since I wouldn’t know how to evaluate them, just asking questions. We can discuss more tomorrow on the ZOOM call.
Will send out the info from them when I get it.
I watched the webinar later, but I wanted to provide answers to Peter’s questions before the Zoom meeting.
I could not attend the webinar because of a medical appointment. Incidentally, the message announcing the webinar was composed using the new tools. The last word or two of every line on the message was cut off when I opened it in Outlook. I tried changing the width of the window, but it did not help.
D25 bought 2 million credits from MailChimp. Over 800,000 still remain. Attachments, especially ones with images, use up a lot of band width. Requiring links rather than attachments is the main reason that MailChimp delivery is so fast.
I have never used Pianola, but I know where I ran into problems with MailChimp. Some of my questions are:
1) How are unsubscribes handled? If someone unsubscribes to an email sent by one user will other users still be able to reach them?
2) To which districts would we be allowed to send email?
3) Can pre-formatted emails like Sue’s be sent or must they be redone in Pianola’s tools?
Curtis took notes at the 8:00 meeting and sent them to the participants. I have posted them here. It is worth discussing his three “Takeaways”.
“Peter will transfer Mike’s data to a new source.” In fact, I sent an up-to-date copy of the database to Steve. Peter had nothing to do with it.
“Henceforth we will use Mike’s data from Peter’s source for emails and the like.” It was not until May that Steve’s copy of the database was available. In actual fact, the audience that I had been using on MailChimp was still used through the end of June. However, Neil did successfully process a couple of Sue Miguel’s emails in May and June.
“Peter and Steve will attend the Pianola Master Class to determine whether we can easily port the current system and data to that (ACBL) system.” I don’t think that anyone involved in the transition process ever attended the Pianola Master Class.
Peter, with whom I had a bizarre contretemps (described here) earlier in the year, recognized the crux of the problem in a friendly email:
I understand that Mike, who has been so good to do all this for us since forever, and had announced his departure as of the beginning of 2023, is still involved and really, really “wants out.”
If we need help to actually move this to final migration, I think we should consider actually getting a professional in this kind of work to help/do it for us. Even if this group has the skill (and I don’t), finding the time can be a much bigger problem, and, if we have to pay for it, so be it. We could speak first to Megahertz5, to hire them, and, failing that, find someone who could get it done. I don’t think their geography matters though, unlike the ACBL, I would suggest we don’t save money by using IT contractors from Poland.
Curtis favored a different approach:
Here’s what we can do to get Mike OUT of the loop, at least formally.
1) Neil: if you can take Mike’s stuff for storage, please do so.
2) Gary/Steve/Neil: please discuss this among yourselves, and determine whether we should take Peter’s suggestion and hire Megahertz to set things up. Let me know what you decide, and I’ll get it approved.
Then let’s finish this.
Steve immediately reported that he had a copy of the database, and he would find a place to put it. His email on May 3 listed the progress that he had made.
I have uploaded Mike’s database to a server on google as I had some issues attempting to sign up at Oracle.
I’ve created user accounts for everyone on this list. To log in, use your username portion of your email, and the number you enter into the bridgemates (so no letters).
I have updated the masterpoints based on the April version of the MP file available to ACBLScor. I understand that in the past we were able to get a more complete database listing from ACBL, but I don’t know who to contact for that.
Neil & Gary, let me know if you need help generating the queries to populate your mailchimp lists.
A few thing that he wrote were not quite accurate. Here is what I replied:
On your MyACBL page do you have a tab called “Member Rosters”? It should be right below “Ribbon”. If not, I think that either Curtis or Mark Aquino can designate you to have access to that feature from the ACBL.
A new roster will come out on 5/7 or maybe 5/8 since 5/7 is a Sunday. I have a list of email addresses that have unsubscribed in the last year or so. The “OK to email” field for all of them should be set to N. Should I send this to you, or is there some way that I can do it?
After I sent another email for Sue, a player replied with a request to change her email address. I forwarded it to Steve. He replied with some good questions.
Does the normal procedure include asking the player to make sure they also update their email with ACBL? I suspect that when I update next week from the roster this email address may be incorrect if the player doesn’t also notify ACBL.
In addition, I updated the player database to flag not to email the addresses you sent me. However, I found about 20% of the addresses were not in our database. I’m assuming these addresses may not be active ACBL members, or they are for some other list than D25? I’m attaching them for your review.
I was happy to respond to this. It indicated that someone was finally getting into the nitty gritty of the database.
When they give me a new address I also change the “email source” to Player. I should have told you this. My program for processing the the new roster does not change the email address unless the email source is ACBL.
Either the addresses were changed, or the players were added to the database after I sent it to you, most likely the latter. So, after the database is next updated, the update of the “ok to email?” field should be run again. Should I change the email that receives messages about unsubscribes to some other account? I received notice of one more yesterday.
This is only important if a different audience is used for a future email. As long as the audience that I have been using is employed, the fact that they unsubscribed from that audience will prevent them from getting any more emails.
A few days later I sent the following to all of the people involved in the transition.
1. A new roster came out over the weekend. Is there a plan for updating Steve’s copy of the database?
2. One more player has unsubscribed, carl_palmer@yahoo.com. Should I change the owner of all of the audiences (Mailchimp word for mailing lists) so that someone else gets the emails that indicate such changes?
3. Neil, when Sue has another email to send out, do you want to try to do it? NAP qualifiers and Nashua will probably be promoted soon. Since we have not gotten access to the .LZH files, they can all be sent from the audience that I have been using (2209_Southbridge_D3_D24_D25) for the last year, but a new selection should be made from the database to update it. Then already defined “segments” of the audience can be used in the definition of the mailing. If necessary, it is easy to define new segments. That audience includes fields for rank description, masterpoints, and district.
4. I have a folder of files with SQL statements that I have used in the past. I would be happy to share it.
Neil Montague.
Neil said that he would try to send out Sue’s next email, which arrived in my Inbox that same day. Most of my subsequent conversations were with Neil, who had told me that he was very familiar with SQL and had extracted HTML from emails.
Sue has just sent me an email that she wants sent to potential players in Flight B of the NAP.
I will forward it to you. It contains formatted text and an image with a link on it. It does not have a width, but I always set the width to 600px. The link she provided should work, but the image must be uploaded to MailChimp. Sue does not like her emails to have the masthead, but this one is signed by Peter Marcus. So, I would add the masthead at the top. I have enclosed an HTML file that has the width and masthead set. You should be able to paste the text (after removing the instructions in red) into the HTML file. Then find the image (<img) tag and whatever divs or spans are around it. After the physical image (which I get by using Prt Scr and then cropping in an image editor) has been saved as a file and uploaded to MailChimp. The “src=” in the image tag must be changed to the URL on MalChimp. An alternative is to ask Sue to send you the image in a jpg and then upload it.
I almost forgot: the image tag has style=”float: right” in it. Since Microsoft Outlook does not recognize that, I always add align=”right”, which it does recognize. Incidentally, the width in the HTML is set in a table because that was the only way that I could get Outlook to recognize a fixed width.
This is all described in the instructions in detail with pictures on NEBridge.org. The instructions begin on https://nebridge.org/pages/345/. You may very well be able to do all of this using one of MailChimp’s many templates. I have never tried that.
This afternoon I updated the audience (2209_Southbridge_D3_D24_D25) with the data from the latest roster. The SQL statement that I used was:
select familiar_name, last_name, email, name_town_key, rank_desc, masterpoints, district from actives where district in(3,24,25) and ytdpoints >= 1 order by last_name, first_name
It will be necessary to define a segment of the audience that is limited to records in which the district is 25 and masterpoints are less than 2800 or 2900. The limit is 2500, but the check is made against the database as of last August. It would be tricky to get that because there might be people who were not on that roster (late with dues or other reason) but are now eligible. It seems better to annoy people like me who are not actually eligible than to miss some who are.
I should be in most of the day.
Neil, who was still gainfully employed, said that he would work on it over the weekend. He did. He wanted to do the project from scratch, which began by making sure the list (“audience” in MailChimp) was up to date. I was happy to explain MailChimp’s concepts of audiences and segments.
In olden days I created audiences for each email. That made sense when other people (president, I/N director, and district director) were also using MailChimp. If they unsubscribed because of one of their emails, I did not want them to have automatically unsubscribed from mine. In addition I was sometimes using MailChimp for other purposes than event promotion (emails to clubs and for the Best-in-class competition). Furthermore, I also sent to people who had attended New England or NABC events, and the selection was too complicated for segments.
In the last year all of the emails have been composed by Sue, I no longer have access to the tournament attendance data, I did not contact the clubs, and I stopped doing the Best in Class. So, I have been using the 2209 audience for every event. It includes all active players in D3. D24, and D25, and I have updated it every month with the SQL statement that I sent to you. I had previously added the masterpoints, rank description, and district fields so that I could use simple segments to select from this audience for emails for both regional tournaments and Grass Roots qualifiers.
Peter is still, at least in theory, working on getting access from the ACBL to the LZH files again. If we had them, we could update the attendance table as before. This would allow us both to send emails to more people with some likelihood of attending and to evaluate our tournaments better. It would, however, necessitate recycling some of our previous audiences, of which there are 89. MailChimp no longer allows us to create new audiences.
I sent the following to Steve and Neil:
All the “unsubscribes” that I sent to Steve had unsubscribed from the 2209 … audience that I have been using for the last year. When I updated the audience last Monday I selected from the actives view, which excludes anyone with N in the OK to email field. It would not matter for the current email project because they would all be excluded by MailChimp anyway. It is not possible (as far as I know) to send an email in MailChimp to someone who has unsubscribed from the audience used in the campaign.
I got the list of unsubscribes by taking the “export” function in the audience section of MailChimp. It sent to my download folder a zip file that contained three csv files: subscribers, unsubscribeds, and cleaned. The last had email addresses that had repeatedly bounced back. These files all have a large number of fields. I deleted all of the columns except the email address from the unsubscribed file and sent it to Steve. Since I have been using this audience for many emails, and I have previously run this procedure to change the ok to email fields, I am sure that a good number of those on the unsubscribed file already had the ok to email field set to N.
My phone number is 860 930 8784. I am scheduled to play bridge at the Hartford BC on Saturday. I will leave my house at noon and return a little before 5. I have no plans for Sunday, but I wake up early in the morning and then take naps during the day.
I was actually a little excited about Neil taking on this project. It would have been much better if I had been next to him when he did it, as I usually was when I installed a new AdDept system at a client’s. He wasted a lot of time trying to clean up the HTML that had been generated by the software product that Sue used, and some of the things that he did made it worse. He sent me a test copy and an email with the following questions.
I think I have completed the work necessary to send out Sue’s e-mail but I have a few questions:
(1) I thought I put the code into centering the image at the top but it’s not centered. My HTML experience is minimal and from a few years ago, although I did successfully embed the link that Sue wanted in the image. The instructions talk about having text appear when someone is using an e-mail client that doesn’t support images, but when I did it, the text always appeared which isn’t what we want. Do I need to worry about this? If so, let me know what to change.
(2) I followed your instructions of pasting your e-mail into Outlook and saving the source and pasting that into Mailchimp. There are a lot of tags that probably don’t need to be there but probably some of them do. Should I not worry about this or should I eliminate the ones that don’t really belong. As both you and the instructions mention, different e-mail clients require different tags so I can’t really go by how it looks on my machine.
(3) The next e-mail you receive is the test e-mail. I sent it to myself first and verified that I did the href tag correctly (I have experience doing that as we convert statutory references in the law to links to the legislature’s web pages when the Massachusetts budget gets signed so I actually have done this before.
(4) Finally, can you verify that I did this all correctly? The segment should be fine and you shouldn’t have any trouble finding this new campaign.
I looked it over and then sent Neil what I had discovered.
1) The image at the top should be the banner, which was in the HTML that I sent you. It should NOT link to the flyer. The Chicago image should be where Sue placed it. I separated it out on its own line in the HTML editing screen. There is already a link around it. I am not sure if it works. You must change the src= on that image to that of the one that you used at the top. Don’t change any of the other attributes, but add align=”right”.
Also take out lines 8 and 9.
2) The tool that Sue uses inserts a lot of extraneous tags, but I never worry about them. I am worried about the extra line feeds. We need to figure out where they came from.
3) Make the above changes and send me another test. When I say that it looks OK, send a test to Sue.
Neil made some changes and sent me another test along with the following email.
I think I made all of the changes and I eliminated the “excess” html code – at least I think it is excess. I put <br> tags in to force line breaks in the right place. I’m getting three errors (code turns red) but it doesn’t seem to be causing a problem. If I remove the body tag, then the text only goes half way across the page. Please take a look. I also am sending you the test e-mail now.
His remark that “the text only goes halfway across the page” was a reaction to the code that set the width of the email to 600. I looked at the entire campaign more thoroughly this time. Here was my reply.
I had not checked the segment before. I noticed this morning that the total number selected was roughly twice what I expected. D25 has about 6,000 members. The audience also includes D3 and D24. Here is how it currently is defined:
2. From section: As it is,the replies will go to Gary (webmaster@nebridge.org). That should probably be changed to inchair, but Sue may want the replies to go to Peter. It is her call.
3. Subject section: I always have copied the subject from Sue’s emails and pasted it directly into the subject line. That would put it in all upper case. I don’t know if it would increase or decrease the number of people who open the email, but she gets to make decisions like this now.
4. Content: I removed the <html, <meta and the second <body tag. I put “Folks,” inside a <p tag.
On the second <img tag:
I removed align=center and replaced it with align=right. I know that was what she wanted because her original source said style=”float: right;”. I also replaced width=500 with width=400. I also added a ) at the end that she forgot.
After this I expected the test email to look like what Sue sent me, but it doesn’t. This is because you removed all of her <font tags.
You did a lot more work than was necessary. I am sorry that I did not describe this to you very well. Basically, Sue’s email was fine. It was not necessary to remove all of the extra stuff that her program puts in, and, in fact, those font statements were necessary to make it look the way that she wanted.
The only changes that I usually make are:
1) Start with my frame.html
2) Add the banner if necessary
3) Find all of her <img tags: upload the physical image or find the URL if it is already uploaded, change the src= parameter to the location on MailChimp, and add align=”right” if she used <style=”float: right”. By the way, it would make things easier if she sent the image as a .jpg file in addition to the one that is embedded in the message.
In this case the image itself is no longer showing up in my copy of the email that she sent. We may need to have her send it again. I decided to replicate the campaign you made, and show how I would have done the content. The campaign I created is titled 2023 Flight B GNT (Mike’s content). I hope that this makes things a little clearer. I do not understand why Sue’s original image is no longer showing up in the email that she originally sent. I would like to see what her image looked like in Outlook.
Neil replied in detail:
1. Sorry about that with the segment. I have added the criteria that the players have to be from district 25 and now there will be 5466 recipients which is about what you expect.
2. I’ll ask Sue who she wants the from to be. I guess Gary is the default but obviously we can put whatever we want in that box.
3. I’ll ask Sue whether she wants the subject in all upper case. I was taught that all upper case is “yelling” although it probably doesn’t make a difference whether it is all caps or not. I agree with you to defer to Sue on this.
4. There still were some red tags (errors) when I opened my version of this which you edited for me. However, I added a few more tags and close tags at the top and that seem to fix the problem without changing anything.
5. I added back the font tag towards the top. The font appearing on my computer is Helvetica 11 when I put the tab back and when I look at the original e-mail you sent me which was Sue’s e-mail. Yesterday, my version was sending it in Helvetica 10. As you know, fonts are at the mercy of what is on the users computer so what you are seeing might not match what I am seeing. I am looking at these in Chrome.
6. Your version of the e-mail is doing what some of my previous versions did which is only going half way across the page for the image at the top and all of the text. My version has the image at the top the same as yours but the text goes across the page entirely. I think that’s what we want, right? Your change to the Chicago image pushed it to the right and has the text wrap to the left. That’s not what came across in the original from you but I think it looks good your way. I guess I’ll find out how much Sue wants these e-mails to reflect “exactly” what she sends. Not sure what you mean when you say the image from her e-mail disappeared? So we can proceed one of two ways. First, I am sending you my updated campaign test e-mail. If that looks good to you, I will send it to Sue with the question for her from above. If it is still problematic, I guess we can use your version but I will ask Sue about the width issue since it looks weird only going half way across. If it is easier to talk, my phone number is 617-771-2527 if that is how you would like to next proceed. Looks like we’ll get this done today which is what I told Sue.
Our conversation ended with my reply:
3. I am virtually certain that Sue wants the subject in uppercase. When you talk with her, I would not mention about “yelling”. I was taught the same as you. I avoided all-upper case when I wrote emails or anything else. You also should probably ask her about the banner. She did not like it on the ones that she composed, but this one was mostly written by and signed by Peter.
4. The width of the email that I composed was 600 pixels, the standard size of an email window and also the size of the banner. If your window is wider than that, it might have seemed strange that everything everything wrapped at that spot. The 600 px setting was set in both the body and the table. Some email clients respect the one in the body, but Outlook only respects the table. So, if you closed the <body or <table at the top, it would be wider than 600, as it was in Outlook on the test you sent me.
5. On Outlook the font is now Calibri 11. On my version it was Arial 16, which was what was specified in Sue’s. Maybe my eyes were deceiving me, but this morning Sue’s original email had the word image001 where the second image was before. The computer on which her image was stored must have been down; the image is back now. It is smaller and has slightly different writing on it than the one whose URL I gave to you. If I had this to do over, I would try to use it or at least set the width to around 320.
What you sent me is, in my opinion, perfectly fine. You should see if Sue agrees.
Going forward (if you are still game) I advise using the method that I proposed in the replica. I can do one of her emails in about a half hour, and it always maintains her fonts and positions her images where she wants them. Sometimes in the middle of an email she likes to change the font size, color or even the font itself. The only mistake that I have made is failing to find an image that was down at the bottom of an email. If the src= parameter is not changed, it does not appear in the MailChimp version.
You also might want to investigate using a template. When I started, I had several years experience at writing emails in HTML, and I hated the restrictions of the templates.
A few security issues still remained, but the email went out on time. In a few days the security issues were resolved. I had to change the owner of the audience. That will probably need to be redone every time that a new audience is used, but since Neil has been designated as the owner of the account, that should not be difficult.
At the end of the Executive Committee meeting on June 24 in Nashua Neil button-holed me to assure me that he would handle Sue’s emails the way that I recommended. He seemed to enjoy telling me about how he had dealt with the issues. I did not voice my primary thought, which was, “Better you than me.”
After the email went out Neil asked me about the fourteen bounce-backs that were reported. I explained how MailChimp handles them:
The ones that have bounced will have a status of “cleaned”. I generally do not worry about them. They will no longer be sent emails by any campaigns in this audience. If you recycle an old audience for new emails and select them, they will be set to subscribed unless they were already unsubscribed or cleaned on the audience that you archived or deleted. If the first mailing bounces, they will be set to cleaned forever.
Just a reminder: the audience has one record per email address. The database has one record per ACBL number. A lot of players share email addresses.
There is a field on the players table called email_rejected. I have not kept this up, but if you wanted to, you could export the audience. One of the csv files in the zip that it produces will contain all of the cleaned ones. That could be used to make the database more accurate. However, if they later provide the ACBL with a new valid address, that one will appear after the next monthly update. The email_rejected fields are NOT currently automatically reset by the monthly update program. So, the email_rejected field would not be accurate.
The last issue (so far) was that Sue wanted an NEBridge account for TheFairyGOLDMother. I turned this request over to Gary Peterson, to whom I had provided the credentials for the software that redirected the emails. He had lost the password. I sent it to him again.
1. This trip did not come off as planned. However, I did go on a cruise, as is thoroughly documented here.
2. I am not sure why Peter Marcus, who was the principal tournament director for the district was involved at all. Perhaps Curtis thought that because Peter had worked for DEC, he would understand what I did.
3. No Bulletin was produced for the Presidential Regional, the tournament to which Curtis referred. I had produced the Bulletin for the Optical Regional in November. Thereafter the Bulletin, which cost to district $100 per tournament, was considered too expensive to continue after an informal email poll of members of the Tournament Scheduling Committee.
4. Over the years I sent out perhaps twenty email messages for Sue Miguel. I do not remember that any of those experiences was what I would call fun.
5. Megahertz Computer was Bob Bertoni’s company. In theory they supported the district’s website, but it was difficult to get them to respond to problems and questions.
This entry contains information about the partners with whom I played regularly at tournaments before the Pandemic. Many experiences with those people have already been described elsewhere. Part 2, which is posted here, is about partners with whom I played at tournaments only once or twice.
I enjoyed playing in pairs games at the clubs for the first few years when I was still working a very large number of hours. During this period I read the Bridge Bulletin from cover to cover every month and tried to make sense of the dazzling array of tournaments that were being held around the country. When I started playing at the Simsbury Bridge Club (SBC) with Dick Benedict (introduced here), he had already put together a group of people who played in tournaments together. He asked me to join that group, and I was eager to do so.
Partners from the SBC: I am not positive, but I think that the first tournament in which I played was with Dick as my partner in a 299er (restricted to players with less than 300 masterpoints) game in the Knockout Regional at a hotel in Cromwell, CT. That would probably have been in February of 2008. I remember that it was held in a separate room across from the main ballroom. During a break Dick escorted me across the hall to see what the players there were doing. I found the vista stupefying. The place was huge, and it was full of bridge tables. At each one were seated four people, most of whom had huge heads. I have never heard anyone discuss this aspect of bridge, but it was the first thing that I noticed. I felt that this was where I belonged.
The game in the 299er room was run by Sue Miguel. She reminded me of a grade school teacher. She was very proud of the fact that the candy that she offered to her charges contained more chocolate than could be obtained elsewhere. The 299er games seemed rinkiy-dink to me. On the one hand, the games seemed less challenging than the ones at either the Hartford Bridge Club (HBC) or the SBC; on the other I had a hard time understanding what the opponents’ bids meant. After just a few sessions I determined that although I found the concept of tournaments fascinating, I wanted more than the 299er rooms had to offer. In retrospect I must admit that this was probably hubris.
At first Dick’s preferred partner at tournament was Virginia Labbadia. She was, as I recall a retired salesperson for Xerox. I played on a few teams with them. Dick offered to help her make Life Master if she would help him. He was shocked that she turned him down, and so he asked me.
Eventually Dick and I had great success together playing in bracketed team games (knockouts, compact knockouts, and round robins) with Robert Klopp and Brenda Harvey. Many of our adventures have already been described here. Dick already knew Robert and Brenda when we started playing together. He probably had played against them at tournaments.
One of the regulars at the SBC, Sonja Smith2, recommended that her son, Steve Smith,3 try playing with me at the games in Simsbury. Shortly thereafter Dick, who was a Life Master by then, decided he did not want to play with me in Simsbury. Steve and I started playing there and on Tuesday evenings at the HBC. We also attended several memorable tournaments together. Most of those exploits, including our trip to Reno, NV, have already been described here.
One thing that I neglected to mention was that Steve seldom carried any cash with him. More than once I had to pay his table fees for him. Of course he paid me back. Cash to him was an old person’s money.
Steve bought a house in the Forest Park section of Springfield, MA. He rented out his spare bedrooms to other guys. When I drove there to pick him up I never knew what I would encounter. In at least one case I had to wait for him to get dressed.
Nearly all of our car trips to tournaments were interesting. I remember that Steve told me once about an idea that he had for a dating app. He was serious about developing it and marketing it. I thought that he was crazy. I never learned whether anything ever came of it.
Steve and I were both fans of Phil Hendrie, a radio host from Los Angeles, who conducted outrageous and offensive interviews of himself using other voices. After a few minutes he would invite people to call in. Many people did, and the results were hilarious. Phil’s regular listeners never called because they knew that it was a stunt.
Steve and I both occasionally listened to Art Bell on his Coast to Coast AM radio show. Steve once played for me a recording of Phil Hendrie interviewing himself as someone accompanying Art Bell on a mission to find aliens that had landed near Las Vegas.
I also played bridge with Steve’s mother Sonja a few times We were partners once at the SBC and once or twice at the HBC. We also played together for two sessions at the sectional in Orange that was held in June of 2022. That event has been documented here.
I went to quite a few tournaments with Sue Rudd. When we started playing together I was a Life Master and she was not. This was in spite of the fact that she had joined the ACBL seventeen years before I did. I have written extensively about my long relationship with Sue. You can read about many of the experiences here.
Sue stopped paying dues to the ACBL in 2010. She was the only person whom I ever heard complain vociferously about the cost of playing bridge. Then again, she also complained about the cost of gasoline and just about everything else. I suppose that it was difficult for her to manage her expenses on the fixed income that she received as a former employee of the Commonwealth of Massachusetts. On the other hand, one of her sons paid for quite a few foreign vacations for her, and she often mentioned how many famous ski resorts on different continents that she had visited over her lifetime.
Sue still played bridge occasionally at the end of 2023, but I don’t know of any sanctioned games in which she was participating other than occasional appearances at the SBC.
My occasional partnerships with Jerry Hirsch were documented pretty thoroughly here. As of November 2023 he still played with Sally Kirtley nearly every Tuesday morning at the HBC and Wednesday evening at the SBC. His smiling face has not been seen at a tournament for some time before Covid-19 arrived.
My last (as of November 2023) regular partner at the SBC was Ken Leopold. I have recounted some of our many adventures together here. Ken was still working as a physician as of late 2023. Since the Pandemic I have not played with him in any tournaments, although he asked me to play in the 2023 Gala Regional in Marlborough. I had to decline because of a previous commitment to another player. Most of the time he has played with his wife, Lori.
In the fall of 2023 Ken started directing the Saturday afternoon pairs game at the HBC. It was sort of an experiment.
Partners from the HBC: The stories about my partners from the HBC that are recounted here include many recollections about tournament play, as well.
I played with Tom Gerchman at quite a few tournaments, including the NABC in Boston in 2008, at which time I had less than fifty masterpoints. That experience and many others have been documented here.
After I had stopped playing with Gerch I was subjected to one more instance in which I had to sit across from him. Both of us were playing in the Individual Regional Tournament in Newton, MA, in January. In individual events players have different partners for each round. So, in a session of twenty-seven boards they would play with nine different partners. By chance one of my seven was Gerch.
On the first hand he opened 3♦, a preemptive bid that indicated a below average hand with seven diamonds. The player on my right passed. I also passed, which told Tom that I had fewer than three diamonds, and I did not think that we could take ten tricks. The player on my left bid 3♥.
Tom’s first bid had limited his hand. That made me the captain. Nevertheless, he channeled his inner Mister Christian and he bid 4♦. The ONLY excuse for doing this would be if he discovered that he had actually had eight diamonds. He didn’t.
After two passes the player on my left reluctantly bid 4♥. This raised the stakes a lot. Now our opponents might potentially get 620 points for a game contract as opposed to 140 or 170 for the three-level bid. Tom did not hesitate. He took the 5♦ card from his bidding box and set it on the table. The next player immediately doubled, of course.
I really felt like calling the director and asking him/her if I could join the opponents in the double. I had played nothing but pass cards. Now I was going to be the dummy. Why must I be punished for my partner’s reckless and totally unilateral bidding?
Now that I have had time to think about it, I should have redoubled. We were going to get a zero anyway. Why not make Gerch sweat a little more.
In fact, Tom and I ended up getting zeroes on all three hands. This was an astounding result. Of all the pairs playing these three hands—probably at least ten—we did worse than all of them all three times. I am happy to say that that was the last time that I ever had to play across from Gerch.
My first team event was at a regional tournament at the Hilton Hotel in Danbury, CT,4 in the autumn of 2008. Dick and I played together. Our teammates were Virginia and Inge Schuele (ING uh SHOO luh), one of Dick’s regular partners at the club. Our team had a total of less than 600 masterpoints. Our opponents had at least ten times that amount. We got pasted.5
Inge Schuele.
The match lasted all morning. Afterwards the four of us ate lunch in the hotel’s restaurant and discussed what to do in the afternoon. There was a 199er pairs game in the afternoon. Both Inge and I had less than 200 points, and so we could play in it. The fact that we had not played together was not of great import. We used the card that Inge played with Dick, and I adjusted. I seem to remember that Dick and Virginia played in the pairs games for seniors, which at that time was anyone over 60.
After lunch I insisted on finding a quiet place at the hotel so that I could take a short nap. In my working days I always did this.
Our opposition in the 199er event was several steps below the level of our opponents in the knockout. They made many mistakes. When all was said and done Inge and I had a score well over 60 percent, and we were first overall. We were presented with small trophies, and out photos were taken. Our pictures appeared in the next day’s Bulletin for the tournament. This was the only trophy that I ever won in bridge, and it was the only time that my photo appeared in print until the time that my image appeared on the cover of a bridge book written by a Canadian.6
Although I don’t think that I ever paired up with Inge at the HBC, I am positive that we played together at several tournaments. I learned that Inge spoke Italian and in days gone by had conducted tours of parts of Italy. Her husband, Werner (VAIR nair), was a retired airline pilot who flew for Lufthansa.
I vividly remember one hand that Inge and I played together in Sturbridge, MA. It might have been at the qualifier of the North American Pairs that was held there every year. Inge had opened 1♣. I had four clubs, but my primary responsibility was to bid a four-card major (hearts or spades). She rebid her clubs, and the opponents then entered the auction. I used the principles of Losing Trick Count7 (LTC) to determine that we could probably make 5♣, and that was what I bid. Sure enough, she was able to win the requisite eleven tricks, and there was no chance for a twelfth.
LTC does not always work, but it is a good tool for estimating the total number of tricks you probably can take in a suit contract. Inge had never heard of this technique, but she later told me that Werner, who also played bridge, had heard of it and used it.
Inge has not played in a tournament since 2018, and she stopped paying dues to the ACBL in 2022, at which time she had reached the rank of Bronze Life Master. I have not seen her at the HBC since the reopening in 2021, but she might still play elsewhere.
I must close this section with a startling fact. My wife Sue told me more than once that she had been jealous of Inge and had worried that I would run off to Italy with her.
Shortly after I stopped playing with Tom Gerchman I asked Michael Dworetsky to be my partner on Tuesday evenings at the HBC. After that he sometimes worked me in when his regular partner was not available. However, we did play quite a bit in tournaments. The most memorable of those occasions have been documented here.
I recently discovered that Michael won the Barb Shaw trophy in 2011. It was annually awarded to the Flight C player who earned the most masterpoints at a designated sectional in Connecticut. The CTBridge.org website misspelled his last name, capitalizing the W and leaving off the D. I told the webmaster about the mistake a month ago, but a month or so has now passed, and it had not been rectified.
The tournament took place from March 4 through March 11 in 2011. I played with Michael all three days. We had a terrific tournament. On Friday afternoon we finished second in C in the open pairs. On Saturday morning we finished second in C in the B/C pairs. In the afternoon we won the B/C pairs, outscoring the other twenty-five teams. In the B/C Sunday Swiss we teamed up with Tom Gerchman and Linda Starr and finished first in a field of eighteen teams. All told, we won 11.49 points, which was more than all but eleven players at the tournament. All of them had a lot more experience and masterpoints than I did. I was not eligible for the trophy because I was already a Life Master, and so Michael got to keep it for a year.
The most dramatic moment that I ever experienced in bridge was when I was playing in a Swiss event with Michael as my partner. Our opponents were Jade Barrett, a professional from South Dakota, and a female client. Our teammates were Bob and Shirley Derrah, who in that match were playing against two experts from Connecticut.
The match was fairly tight until the last hand, which had remarkable distribution. Michael and I had a lot of hearts. Our opponents had spades. We bid to 4♥. The client bid 4♠.. Eventually Michael bid 6♥., and she bid 6♠.. Michael passed. I had a void in a side suit that I had not mentioned and the ♠A. I was pretty sure that, if all of the suits were distributed as seemed apparent from the bidding, that our side could take thirteen tricks as long as hearts were trumps. So, I bid 7♥., and she doubled.
Michael had to play it very carefully, but every suit was as I expected. He managed to get all thirteen tricks. At the other table our counterparts stopped at 6♥., and the Derrahs did not double. The swing was large enough for us to claim a victory in the match. It was a huge upset. What made this very special was the fact that it was not a fluke. I used what I knew from the bidding and rightly determined that we could take all the tricks.
While researching the 2016 NABC I discovered that Michael and I had played together in that tournament in two bracketed Round Robins. In the first one we teamed up with a couple from New Jersey and won our bracket. In the second one we played with the Derrahs and finished third.
Michael and his wife Ellen moved to Palm Beach Gardens, FL. Michael still seems to play a lot of bridge. He even made it back to New England for the Granite State Regional in Nashua in 2023. I also saw him at an event in Auburn, MA, shortly before the Pandemic.
Dave Landsberg was not my best partner, but he was my favorite. I liked him a lot, and I admired him. Our adventures together have been chronicled here. Included there are the few times that I played with Pat Fliakos. I met both of them in the Tuesday evening games at the HBC.
On the last day of the Fall NABC in Providence in 2014 I played with Dave in bracket #7 of the RIBA Bracketed B teams event. The previous day the team that we were both on had narrowly won a similar event that is described here. On that occasion we were just teammates. On the last day we played as partners; our teammates were Felix Springer and Ken Leopold. This event was not nearly as close. What I remember most about it was that Felix and Ken filed two protests of director’s decisions, and both were rejected. That score of 114 is astoundingly high, much higher than the scores of winners of any of the other brackets.
I played with Felix Springer at many tournaments. Most often he was a teammate, but we also were partners quite a few times, especially at NABC events. Felix had played at high-level events when he was at Columbia, and he developed the same taste for national competition that I had. Our most successful pairing was for the 0-1500 Mini-Spingold in Washington that is described in the Paul Burnham section.
In the autumn of 2019 we played in the NABC in San Francisco. For some reason I did not keep notes for this tournament. So, I must rely on my memory.
Our primary objective was to do well in the Super Seniors pairs and the Mini-Blue Ribbon pairs. We came very close to making it to the second day in each, but we fell just short of both of those goals. However, we did finish fifth in the Saturday BC pairs and the Thursday BC pairs. We also teamed up with Bob Sagor and Judy Hyde to finish a very close second in bracket #1 of the Wednesday bracketed teams. All told, we won 26.23 gold points together.
When I arrived at the airport it was late in the evening, and I was very sleepy. I was tricked into using a credit card skimmer that was attached to the machine that sold BART tickets. I had to cancel the card, but I did not lose any money.
The tournament was the last NABC in which NABC events like the two that we played in were scheduled for afternoon and evening as opposed to morning and afternoon. I had great difficulty maintaining my concentration in the evening sessions. I consumed a lot of coffee. There were no concessions in the basement in the evenings. When I needed a coffee I had to race up the escalators to the first floor.
I remember several ancillary details about the tournament. The games were in the basement of one of the two Marriott hotels. One morning while I was taking the escalator down to the playing area my Goodwill Committee pin fell off and landed pin-side down between two metal bars on the step in front of me. I had a coffee cup in one hand and papers in the other. I tried to reach down to save it, but I was unable to grasp it before it disappeared into the bottom of the escalator. Felix and I walked both stayed in the Marriott across from Union Square. At the time I was still bothered by foot pain after a half mile or so.
Felix gave me a bottle of wine that he had won by winning a section in an evening side game. I saved the bottle as a souvenir. He also let me share his Uber ride back to the airport. Our driver was from Sao Paulo, Brazil.
Tournament partners from outside of the Hartford area: I played a lot more tournament bridge than most of of my partners at the HBC and SBC. Listed in this section are the people with whom I had more than a passing relationship. That is, I played with them for more than one or two sessions, and we spent some time making sure that we agreed on our methods.
I met Ginny Iannini in 2013. At the time she was playing with her wheelchair-bound husband, Bill King, in some of the same events in which I participated. They won the Gold Rush Swiss in the Knockout Regional in Cromwell, CT, in February of 2014. This was the first tournament at which I launched my program of taking photos of the winners of events and posting them on the NEBridge.org website. I dutifully took the photo8 of their team with my point-and-shoot Canon camera.
Only one other winning team came to see me for a photo in that entire tournament. It made me realize that I would need to hunt down the winning pairs and teams and beg them to let me snap a photo of them. That meant that this project would entail much more work than anticipated, but I was committed to do it, and I committed to doing it for eight years.
I enjoyed working and playing with Ginny. After her husband’s death she became pretty devoted to bridge. She lived in Brewster, MA, which is on Cape Cod. She took bridge lessons there from a very fine player, Steve Rzewski..9 I learned the Blooman convention from her, as well as Spiral (which we called Q&Q, short for quantity and quality).
At one point Ginny asked me in an email if I was married. I pointed her to an abbreviated form of the journal that I had kept of one of our Larry Cohen cruises, entitled “Honeymoon for One.” The whole journal is posted here. She occasionally talked about her problems with her first husband, a doctor as I remember. She made it clear that she took him to the cleaners when they got divorced. She also told me about a dentist whom she had been dating while we were playing together.
In those early years Ginny was pretty active in the administration of bridge in New England. She was elected to the Board of Directors for the Eastern Massachusetts Bridge Association (EMBA), she was a member of the Tournament Scheduling Committee, and she was the tournament chairman of the Senior Regional on Cape Cod at least once. The very first email that I sent out in support of a regional tournament was that one.
Ginny and I did pretty well together. We won numerous events, including one at the NABC in Providence in 2014. My original write-up of the most exciting and nerve-wracking event of my bridge career was lost in the catastrophic computer crash of 2015. I will need to try to recreate it from memory. We were playing in bracket #6 of the Mary Carter Bracket B Swiss on Saturday, December 6, 2014. Our teammates were Dave Landsberg and Pat Fliakos. We were doing well throughout the event, but a team of players from the Montreal area was only a little behind us when we played against them in the last round.
Ginny and I were playing against two ladies. Dave and Pat faced two men. The match seemed to come down to one critical hand. Ginny opened the bidding and then reversed, showing a strong hand with at least seventeen high-card points. She had that, but barely, and some of her holdings were a little shaky. She had no aces. We ended up a slam that I had to play, and I was unable to find a way to make it. When the last hand had been played, we were crestfallen as we walked to the other table to compare scores with Dave and Pat.
It was as we feared. Our counterparts had stopped in game and easily made their contract. That swing offset some small positives that we amassed on other hands. We clearly lost the match. However, because of the lead we had coming into the match, we still would be ahead by two victory points. The captain of the Quebecois team brought the tabulation card to our table for confirmation, but he claimed a significantly larger margin of victory than we had calculated. I walked with him back to their table and discovered that the ladies had made a mistake, and we did indeed win by two victory points. To put that in perspective, the two teams that tied for third were 29 points behind the Canadians. Furthermore, their score would have won any other bracket.
I always enjoyed playing with Ginny. I think that I might have been too intense or too ambitious for her. She never officially dumped me, but she stopped accepting my invitations, and eventually I got the message. Another factor was that after she remarried, she played a lot less bridge. She still seemed to be playing somewhere in 2023, but she has not attended any tournaments since 2019.
I did receive an email from her when I solicited nominations for the Weiss-Bertoni award (described here). She was the first person to nominate Joe Brouillard, the eventual winner.
We all sat at a round table at Siena.
We enjoyed several suppers together during tournaments. I remember a few distinctly. The first was at Siena, a very nice restaurant in East Greenwich, RI. Bob Bertoni, who was the D25 president at the time, was in attendance, as well as several people from the Boston area. Two of them were quite drunk. Ginny found it curious, but I found it unpleasant.
We also ate at a restaurant called Il Forno in Providence with people from the Cape whom Ginny knew and had arranged to be our teammates. The woman was named Ginny O’Toole. I have forgotten the guy’s name. That was another rather strange occasion.
We ate at least twice at Cafe Fiore, a restaurant in Cromwell, CT, near the hotel that hosted the regional tournament there for many years. On the last of those occasions I disclosed my idea for a novel about Pope Benedict IX (posted here). She had a strange and disturbing reaction: “You want to be the pope!”
I once made the mistake of admitting that when I first met Ginny I had considered her likely to be “high maintenance.” However, after I got to know her I judged that my initial judgment had been wrong. I considered this admission as a compliment to her, but I think that she was at least slightly offended.
Ginny was very active in fundraising for the preservation and/or restoration of a historical piece of property on Cape Cod. I think that it was a captain’s residence or something like that. I never learned what happened to that project.
Ginny was tall and thin. Opponents often thought that we were married. Her fingers were preternaturally long. Her span was almost a match for mine, and the span of my left hand is eleven inches.
I was astounded to learn that Ginny was ten months older than I was. She certainly did not look it. She kept in shape by doing yoga. The last thing that I remembered her saying to me was that from that point on she would always wear yoga pants to tournaments. I haven’t seen her in several years, and I definitely miss her.
Paul Burnham was a lawyer who lived and worked in the town of Wilton, CT, a long way from Hartford. Nevertheless, he has recently been a member in good standing of the HBC. He hardly ever makes the drive to play in anything except special games. I know that our first time as teammates was in the 0-1500 Mini-Spingold in Washington, DC, in the summer of 2016. I somehow set Paul up to play with Charlie Curley from the Boston area while I played with Felix Springer. We made it to the semifinals of this event. The last match was the first and only time that I played with screens. It made me quite nervous because my handwriting had already deteriorated somewhat, and my notes to my screenmate were difficult to read.
At some point Paul and I committed to play as partners in a tournament. In preparation I drove to a town in southeastern Connecticut where there was a club game that Paul frequented. The competition was tough, and we were not used to each other’s styles. We did not win any points.
I also played in an open pairs game with Paul either at that tournament or at a subsequent NABC tournament in Toronto. I used the Flannery convention, but Paul was unaware that it was on our card.
I also played with Paul for three days at the summer NABC in Providence in 2022. For some reason we were not able to click on that occasion either. The story of that experience begins here.
I am not sure why Paul and I have had so little success as a partnership. It would seem to me that are styles are compatible. I like to play with him, and I hope to get another chance to do so.
I don’t remember how I met Jeanne Martin, who lived in the Worcester area. Her husband was an expert player who died several years before I met her.
Perhaps we were set up by the partnership desk at some tournament in the late teens. We played together at several tournaments. I remember that we were in a team event in Mansfield, MA, and she finally appeared about ten minutes after the first round was scheduled to start. She said that her car’s GPS gave her instructions that sent her in circles. In the age of Google Maps it astounded me that she used a built-in GPS in her car rather than the one that comes free with every cellphone and is supported and maintained by Google.
We did not win any events together, but we both seemed to enjoy playing together. I drove up to Auburn, MA, which was the site of the sectionals and unit-wide games for the Central Massachusetts Bridge Association (CMBA). Our results seemed to get worse over time.
Jeanne once appeared in a cameo role in a feature-length move. She was in an ice cream parlor. She sent me a file that contained a video of the scene.
Before the Pandemic Jeanne was on the board of directors for unit 113 (CMBA). She told me that she did not get along with some of the other board members and wanted to resign.
Jeanne attended the 2022 Gala Regional in Marlborough, MA, but she did not win any points. She still seemed to be playing bridge online or somewhere in 2023.
The team of Trevor Reeves, Bob Weld, me, and Bob Sagor, won Bracket 2 of the Thursday-Friday knockout in Nashua in 2019.
I played with Bob Sagor at tournaments in Nashua, NH. He lived in Greenfield, MA, which is on I-91 near the Vermont state. His principal partner was Judy Hyde. They often played together at events sponsored by the Northampton Bridge Club and at tournaments. He sometimes played with me when Judy was not available.
I do not have many specific memories of the bridge games that I played with Bob. Since I had also played with Judy, it was rather easy for us to agree on a card. I vividly remember that on one occasion I was complaining something stupid that one of my partners (maybe my wife Sue) had done. Bob asked me wryly, “Am I better of worse than them?” I said that I needed more time to think about it.
Like nearly all bridge players Bob had an interesting backstory. He was a couple of years older than I was, which meant that the draft was a big factor when he finished college. He and his wife Claire moved to Nova Scotia to avoid it, and they only returned when its avoidance was no longer considered a crime. In real life he was a veterinarian.
During the Pandemic Bob was diagnosed with Parkinson’s. When the bridge world reopened in 2021 he was unable to participate in live events. However, he still was very active in online play, especially with the Noho Club. An article about Bob’s involvement with bridge in western Massachusetts that was printed in the Greenfield Recorder in June of 2023 has been posted here.
I was assigned by the partnership desk to play with Sohail Hasan in the open pairs game on Thursday, November 7, 2019, at the Harvest Regional in Mansfield, MA. We hit it off pretty well. We finished eleventh overall out of fifty pairs and fifth in the B strat. The conventions that we played were quite similar. His approach to 2NT responses was much more sophisticated than what I was accustomed to. Unfortunately, we later came to understand that we had substantial disagreements about what some of the entries on our convention card meant.
I learned that Sohail had graduated from the University of Wisconsin and had been employed at a Wall Street firm (LinkedIn page here). He had a house on Cape Cod and another in New York or New Jersey. Most of his acquaintances in the bridge world seemed to come from NYC or New Jersey.
During the Pandemic Sohail asked me if I wanted to play in the NABC in the summer of 2022 in Providence, RI. I agreed to play with him in two team games in which we did pretty well. Unfortunately, our teammates in that last event contracted Covid-19 and had to drive home early. So, on the last day we played in the fast pairs, and I had a miserable time. The details of these adventures have been recounted here.
The Ocean State Regional has been held at the Crowne Plaza Hotel for many years.
Over the rest of the summer Sohail and I maintained email communications. We committed to play together in the Ocean State Regional in Warwick, RI. I have explored here the miserable time that I had at what had always been my favorite tournament. I encountered several problems with Sohail. He has a fiery temper, and he unleashed it several times at me and once in even greater fury at a pro that he knew from the New York area. He insisted that the XYZ convention did not apply when the participants bid 1x-1y-1NT. I found this preposterous. He pointed me to an article by Larry Cohen that advocated playing New Minor Forcing in that situation. I replied that LC was an outlier in this regard. Furthermore, the name of the convention was derived from the fact that it could be used in any sequence of three calls that ended with a bid at the one level: most commonly 1x-1y-1z.
The biggest problems began with the fact that he played BOSTON (Bottom Of Something ; Top of Nothing) leads, but he refused to mark them on his convention card, and if anyone asked what he played, he always answered “Standard”, which was not true. He also showed up at the very last minute (or later) for every. This bothered me a lot because I wanted to make sure that we were on the same page about everything, and we played some conventions that were new to me. Finally, he had a peculiar overhand style to playing his cards, which resulted in him sometimes slamming them on the table. When others objected to this technique, he sometimes responded with unnecessary aggression.
In short, I decided after the Warwick debacle not to play with Sohail again. He has attended two NABC events since then, but no D25 tournaments.
The adventures at tournaments that involved partners with whom I played only once or twice are posted here. The new partners with whom I have played since the renaissance of bridge after the Pandemic are described here.
Virginia Labbadia.
1. Virginia Labbadia is not in my database of ACBL members, which means that she stopped paying dues before I started downloading rosters in 2014. She definitely played at the HBC rather regularly before the Pandemic. I have no way of discovering if she ever made Life Master.
2. Sonja Smith and her husband Chris moved to Chapel Hill, NC, in 2022.
3. Steve was still a member of the ACBL in late 2023, but he only had 122 masterpoints, most of which he won with me more than ten years earlier.
4. Although Danbury is definitely part of New England and therefore in District 25, the tournament there was sponsored by District 3 (northern New Jersey and eastern New York). D25 had reportedly tried to use the site for a regional at least once, but the attendance was not good. Before the Pandemic D3 paid D25 a small sum for the right to use the site. I think that the hotel is now called Zero Degrees. D3 has not used it since the reopening.
5. What I most remember from this match was the fact that the opposition used the 2♦ bid to show a hand with 11-15 masterpoints, a singleton or void, and at least four cards in the other three suits. This hand is difficult to bid with standard methods. I remember spending hours going over hand records that I had collected and projected how I would bid hands with that distribution with or without the Mini-Roman convention. I intended to collect enough evidence to convince Dick to use it. However, my research did not disclose that it had much, if any, value. One of the best defenses is just to pass. The players who used Mini-Roman often ended up one level two high.
6. The book is called Winning at Matchpoints, and the author is named Bill Treble. I use the photo (which was taken at the NABC in Honolulu in 2017) to demonstrate my game face at the bridge table.
7. Losing Trick Count is explained here and elsewhere on the Internet and in print.
8. The photo that I took, which had an embarrassing smudge on it, has apparently been lost forever. I think that the original was on an external hard drive for which I have no power cord. The photo that was posted was lost in the catastrophic computer event on NEBridge.org in 2015.
9. Steve Rzewski won the Larry Weiss award in 2010. I also dealt with Steve when I asked the experts in the district if they could supply articles for the NEBridge.org. He was a regular contributor.
