Author Archives: Mike

2013 Bridge: Webmaster for District 25

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Webmaster, database, email, comm comm, bulletin. Continue reading →

Ausra Geaski.

2012 was long before “ACBL Live Results”1 made it easy for bridge players to find out within an hour or so the results of tournaments.Late in that year I saw a notice on the NEBridge.org2 home page that District 25 (i.e., New England) was seeking someone to post on the website the results from its tournaments as the tournaments were running. It asked interested players to contact the president of the New England Bridge Conference (NEBC), Ausra Geaski. I did, and after a short training session from Bob Bertoni, who owned and operated Megaherz Computer, the company that designed and implemented the website, I took over the responsibility.

On the evening of each day of the 2013 Knockout Regional in Cromwell I posted the results. The tournament director sent me a text file for each event. I amalgamated them into one large file text file using a program that had been provided to me. I made an HTML file that had an index at the top with one line linked to the anchor for each event that I had inserted at the top of the appropriate text. It was more basic HTML than rocket science.

Bob thought that I had done a good job in getting the results posted promptly. He told me that someone who was webmaster at one of the other units had tried to do it at a previous tournament and had made a big mess.

Bill Braucher.

I subsequently told Ausra, whom I occasionally saw at the Hartford Bridge Club3 (HBC). that I was willing and able to do more. Shortly thereafter another notice was posted on NEBridge.org. This one said that the district needed a webmaster. Bill Braucher was resigning from the post that he had held for seven years. I let Ausra know that I thought that I could do it. I also told her about my own website, Wavada.org (which was introduced here), but I don’t think that anyone ever checked it out.

One evening at a tournament Bob spent about an hour with me explaining how the district’s website was structured and how the built-in page editor worked. During this session he discovered that I already knew HTML, JavaScript, and CSS.4 He exclaimed, “Oh, you can code! You won’t have any trouble with this.”

A little later we realized that we had something else in common. Bob had attended Boston College on a debate scholarship.5 His coach was Tuna Snider, whom I knew fairly well. In the end Bob offered me the webmaster job at the same salary that Bill had earned.6 I countered with a demand for a 75% raise, and we settled on 50%.

The bridge world was very different then. The district’s website was its primary method of communicating with its members. It did not publish a newsletter, and it had no program for using email. For the most part postcards and flyers were snail-mailed to the clubs. The district relied on their owner/managers to pass the information on to the players. This method was somewhat costly and totally unreliable.

Allan Clamage.

Furthermore, the webmaster was not allowed to post any material unless the website editor, Allan Clamage7, had checked it for style and errors. Allan also taught me about standards that the district had established to govern the decisions. For example, the website never published an obituary or promoted any unit’s tournaments or other events.

Rich DeMartino

The Website Committee (Allan, Bob, District Director and NEBC Treasureer Rich DeMartino, and myself) had a strategy meeting during one of the lunch breaks at every tournament. I don’t remember much that transpired at these meeting, but the other members mostly endorsed my ideas for improving the website. After three or four meetings Rich declared that we seemed to know what we were doing and disbanded the committee. At about the same time Allan began to review what I posted only after the fact. I considered that show of trust as a great compliment. I only embarrassed him a few times, and he never got angry at me.

Harold Feldheim.

My primary goal was to attract more eyeballs to the site. Expert players Harold Feldheim and Jay Stiefel allowed me to post articles that they had written for The Kibitzer, the newsletter of the Connecticut Bridge Association (CBA). I also received material from Frank Hacker, Steve Rzewski, Bill Braucher, and a few others.

I began writing The View from B-Low under my nom de plume, Single Session Swiss8. After each tournament the webpage for The View whimsically recounted my own completely inexpert experiences. Most were true; a few were fish stories. Most of those articles still exist.9 The index to them is available here.

Database Manager: I remember that during one of my conversations with Allan, I exclaimed, “We don’t know who our players are!” He disagreed. He then showed me how he downloaded csv10 files of the entire ACBL roster every month. He then arranged for the ACBL to allow me to do the same. Allan used spreadsheets, but I undertook the major task of designing a MySQL database for use by the district and myself. At the time I wasn’t quite sure what I would do with the information, but I knew that we needed it.

I maintained two copies of the database, one on my local hard drive and one on the Wavada.org website that I had purchased from iPower so that I could share my travel journals with friends, family, and fellow travelers.

The database’s primary table had one record per player. Every table in any database should have a “key”—a field that uniquely identifies the record and cannot be changed. On the player table the key was the seven-digit ACBL number. Using it as the key would be a small problem if I wished to add records for non-ACBL members. Fortunately, if that ever happened, I could assign them a bogus number less than one million. The ACBL never used those numbers.

When a new roster was released I updated both the local and remote copies of the players table using scripts that I wrote in php. At first I did this only for currently active players in New England, but after a few months I decided to expand it to cover all of North America. The script11 that updated the players table also wrote records on a history table that contained each player’s point total at the time that the roster was posted.

One of my jobs as webmaster was to post a list every month of the New England players who had advanced in rank during the month. I decided to maintain a sub-table for these advancements using the file that was sent to me by the ACBL.

I soon realized that what I really wanted to know was who had been attending the tournaments in New England. I knew that the results posted on the district’s website as well as on the websites of the units listed all players in attendance. There were two major difficulties: 1) the ACBL numbers were not on the lists; 2) the formats were not consistent. It was an ugly project, but I eventually came up with scripts that could handle nearly all of the entries on all of the lists.It wasn’t close to perfect, but it was much better than nothing. I convinced myself that it was worth the effort.

I created two sub-tables for attendance: one for players whose ACBL numbers I was able to deduce from the name and town on the list and one for the others. The biggest problem was people with more than one address. The second-biggest problem was people who changed their names. I figured out ways to handle these problems, but they were labor-intensive and introduced the possibility of mistakes. Since I knew from the beginning that the table would not be perfectly accurate, I felt that I could live with this approach.

I also went through the same process for the three NABC tournaments that were run every year. Those files were much larger. It took me a day or more to process each one. I learned the importance of processing them promptly. If even a month elapsed, a lot of addresses changed.

Sending emails: Eventually, I wanted to use the database to send emails promoting the district’s tournaments. The first problem was that the email addresses on the ACBL’s database were incomplete. I reached out to my acquaintances throughout the district and found correct email addresses for at least half of the ones that were missing. I also went through the wooden box containing index cards with member data at the HBC and found a few there. To make sure that my good addresses were not overridden by the ACBL’s blank, confidential, or wrong addresses, I added a field to the player’s table for the source of the email and changed the php script so that it only used the email address on the roster if the previous source was “ACBL”.

<Mrk Aquino.

The second problem was that I had no authority and no budget for anything like this. At about the same time District 25’s president, Mark Aquino, had created a “B’s Needs Committee” to address the reasons that lower-level players (like myself) avoided attending the district’s events when their masterpoints exceeded the 750-point maximum for the “Gold Rush” games. Mark attended some of the meetings. I told the committee about the database that I had created, and I mentioned that I would like to send emails to promote the events sponsored by District 25. I was very pleased when Mark said, “Go for it!”

Ginny Farber.

The great thing about php was that it was—even in those days—thoroughly documented on the Internet. I discovered a way of sending emails through php. My first project was to promote the 2014 Senior Regional/Cape Cod Sectional in Hyannis, MA. The chairperson was one of my partners, Ginny Farber (then Ginny Iannini), who was introduced here.

I sent the emails to all members of District 25 and to anyone who, according to the attendance table on the database, had attended a recent tournament in New England or a national tournament. Realizing that I needed to be careful about being considered a spammer, I stated quite clearly in the email that anyone who wished to be removed from the list should reply to the email with that indication, and I would take care of it. I added an “OK to email?” field to the players table. I never mailed to anyone who had asked to be removed, and I was scrupulous about keeping this designation up to date..

Sarah Widhu.

The emails were very well received, and the attendance at the tournament exceeded expectations. The chairperson of the next event, the Summer Regional in Nashua, NH, was Sarah Widhu. She asked me to promote that event, and I did so. It was also well received, and the attendance was quite good. I was pretty sure that I had this whole process was worthwhile.

Email problems: The php script that I executed on my Wavada.org account was not completely fool-proof. Every so often it would send up to fifteen copies of the email to one person. This was, to put it mildly, quite annoying. I contacted iPower about it. Because I was unable to reproduce the problem for them, they could not solve it. However, it eventually went away. I never understood how this could have happened.

Unfortunately, this problem was completely dwarfed by another issue that raised its ugly head shortly thereafter. There were no errors, but none of the emails went out! Once again I contacted iPower. It took several weeks, and they never told me what they did, but the support team somehow fixed this.

However, after a few successful executions, the problem appeared again. After several weeks of interchanges with iPower support, I was finally informed that my account had been black-listed as a spammer by someone. Therefore, the iPower email server did not send out my emails.

Bob Bertoni.

I used the one phone call that I was allowed to tell Bob Bertoni that I was in email jail, and I asked if he could bail me out. He did some research and eventually negotiated a contract with MailChimp, a company that specialized in sending mass emails for businesses and non-profits, for the purchase of two million “credits” for emails for only $2500. The Executive Committee approved the appropriation. From that point on I never tried to send emails directly from iPower.

MailChimp: My credentials on the district’s MailChimp had a user ID of Guastafeste, which is the Italian term for party-pooper. I taught myself how to use the software to create the lists, which MailChimp called audiences, and the body of the emails, which MailChimp called campaigns. For the first few years the account was allowed to create as many lists and emails as we wanted. I created a new list for each email until MailChimp prohibited me from creating any additional lists.

I generally sent out the first set of emails five weeks before the event. A second set would be sent two weeks later. Each set would consist of a few slightly different emails to groups based on geography, masterpoints, and/or tournament attendance. The content sent to each group would differ, at least a little.

Because I was accustomed to composing my emails in HTML, I always used the “Code your own” template. I always wrote the code for the emails in UltraEdit on my PC and pasted the HTML code into the editing window on MailChimp. The editing program would immediately display the way that the email would look in the window on the left side of the screen. This method allowed me to position and size images exactly. It also allowed for the use of tables and almost anything else that could be done on a webpage. An unanticipated benefit was that if someone who needed to promote something had sent me an email that was already formatted, I could extract the HTML code, tweak it a little, and then paste it into the HTML editing window.

I reported one bug that I found in this process. If I tried to change the color (or anything else) for part of a word, MailChimp inserted a space between the two parts. The example was GOLDmother, which MailChimp changed to GOLD mother (with a space before the “n”). MailChimp refused to fix this obvious problem. By the way, it was not easy to get WordPress. which is the product used for these blogs, to produce this effect either.

The oldest HTML file that I found in the MailChimp folder on my PC was dated July of 2015. I suspect that the first tournament promoted on MailChimp was the Individual Regional in 2015. From that time through 2021 I composed, tested, and sent almost all of the emails promoting District 25’s events. They were amazingly successful, and I became known in New England bridge as “the email guy” rather than “the webmaster”. All told, I sent over one million emails.

Other projects: The database also allowed me to undertake posting on NEBridge.org photos12 of winners of events or strats at regionals (Winners Boards). The first tournament for which I implemented this feature was in the Knockout Regional in Cromwell in 2014. My plan was to ask winners to come to a spot where I could take their pictures with my point-and-shoot Canon. Only one or two complied.

There were several other problems. My friend Bob Derrah volunteered to help me chase winners down, but he had no camera of his own, and he could not figure out how to use mine. Eventually I discovered that the best time was either right after the round or the next day before the start of play. Still, I was lucky if I got photos of half of the winners.

I usually spent the better part of the week after every tournament assembling the five or six webpages of winners’ photos. I sent emails to every winner whose photo I lacked. A very high percentage of them responded, especially among the newer players. For the others I either pieced together substitutes from photos that I previously took or just put up an empty spot for them. The HTML code for the pages themselves was generated by a php script that ran off of a set of tables that was itself generated from a spreadsheet on my PC.

Was it worth the effort? I don’t know. I strongly believed that the regionals should be special, and the winners boards—and a lot of other things—contributed to making them feel that way to a lot of people. Most of those things disappeared during the pandemic. To me the post-pandemic regional tournaments seemed vacuous whereas before they always excited me.

The ACBL had two annual contests that rewarded the players in each of the fifteen ranks that had accumulated the most points. One exclusively counted points won at clubs. The other included all points. I decided in 2017 to create an award for each rank for points won in the events sponsored by District 25. That included the NAP and GNT qualifiers as well as the four regional tournaments and the two hybrid events—the Rainbow Weekend and the Senior Regional/Cape Cod Sectional.

My ability to do this without a great deal of effort was due to the access that I had to LZH files from the ACBL. An ACBL employee named Keith Wells provided me with these files that had all the information on the “masterpoint winners” lists that I had been using to populate the attendance tables, plus they had both the ACBL numbers and the total number of masterpoints that the players had at the time of the event. They also included players who had attended but earned no points. I was trained by Peter Marcus, the district’s chief director, in how to use the ACBLscore program to create csv files from the ones that I received from Keith.

It was pretty easy to keep the fifteen totals in the database. The only real difficulty I encountered was when a player who had participated in events in foreign countries was awarded masterpoints that the ACBL used solely for the purpose of eligibility. After each event I sent out emails to everyone in each of the fifteen masterpoint categories that listed the top fifteen players in that category. At the end of the year I created certificates honoring the winners.

I doubt that this effort by itself induced more than a few people to play, but, like the Winners’ Boards, they helped to contribute to the special atmosphere of regional events.

BridgeFinesse.com, a company in Florida established by Jay Whipple13, somehow got involved with sending emails to all players who had achieved a new rank in the previous month. The emails, which were signed by the appropriate district director encouraged the recipients to respond to the emails with their own ideas. Rich DeMartino was D25’s District Director (DD) when this process began. He asked me to post each comment that he received and to ask each player for whom I did not already have a suitable photo to send one. I did this for Rich and for his successor, Mark Aquino.

When Bob Bertoni became DD, he posted the comments he received on his own website. When he died in 2021, his temporary successor ignored the comments, but when the position was eliminated in favor of a Regional Director, the first one, Mark Aquino, asked me to post the new comments. I retrieved the ones from Bob’s website and posted them on NEBridge.org. I also posted the ones that Mark received.

The disaster: In October 2015 the system that hosted NEBridge.org suffered a catastrophic hardware failure. In the 30+ years that I had spent in the business I occasionally had to face some really bad situations, but I never had to deal with anything like Bob needed to address with this one. I told him that if I were he, I would be looking for a tall tree and a short rope.

NEBridge.org was the least of his problems. We were trying to get people to play our favorite card game at our events. His other customers’ depended on their websites for their very livelihoods.

Nevertheless, Bob got the district’s website back up and running pretty quickly, but most of what I had posted in the first few years was not recoverable, including all of the articles by Frank and Steve. I could have gone back to original sources and salvaged some of it, but all of the new projects that I had started left me no time to attempt more than I did.

Bob temporarily allowed me to use FTP to send files from my PC to the server. That saved me a lot of time. The new version of the website had a slightly different editing program for the pages. I liked it in some ways and hated it in others.

The Communications Committee: At the last meeting of the B’s Needs Committee Bob, who at that point was president of the NEBC, announced that he wanted to form a marketing committee. He then asked me to be its chairman. I wanted to be on the committee, but I had never been the chairman of a committee. I suggested Allan, but Bob was rather insistent. I eventually agreed, but I wanted it to be called the Communications Committee or, better yet, Comm Comm.

Beginning in 2016 a group of us met at tournaments for several years to talk about all aspects of communication—website, emails, tournament Bulletin, posting of results, guest lecturers at tournaments, signage, microphones, etc. I found the meetings useful, but a subsequent president, Jack Mahoney, decided that they were no longer necessary. I think that the biggest problem was that almost everyone on the committee was also on other committees. It also did not help that the only time available for the meetings was at 8:30 a.m. on Saturdays.

The front page of the last Bulletin.

Bulletins: In 2018 I was asked by Lois DeBlois, NEBC president, to begin editing the Bulletin for tournaments. Previously it had been published every day, but Lois wanted to reduce it to one publication that covered the entire tournament. The results that had been printed in the daily editions were by then available online. So, it was not necessary to provide a daily edition. I took on the responsibility of creating it in the new format as well as the setup for online bulletins that were provided by the same service that provided Live Results.

After the pandemic the Executive Committee considered the cost of both bulletins to be excessive. I wrote one last Bulletin for the Optical Regional in Southbridge, MA, in November of 2022.

In November of 2021 I informed the Executive Committee that I intended to resign as webmaster and all of the other positions that I held at the end of 2022. I feared that it would be difficult to find people who were willing and able to keep going many of the things that I started. The story of that process has been recorded here. I did not immediately resign from any of the committees.

1. ACBL stands for American Contract Bridge League, the governing body for competitive bridge in North America. The Live Results program was run by BridgeFinesse.com, a private company in Florida.

2. NEBridge.org is the website of the New England Bridge Conference, the governing body of competitive bridge for District 25 of the ACBL.

3. At the time I was still working at TSI and playing bridge only on Tuesday evenings and weekends. Ausra also played in some of those games, but my skill level was far beneath hers.

4. HTML (hypertext markup language) is the language of browsers. JavaScript is an object-oriented language used for screen design. CSS (cascading style sheets) allow for organization of styles.

5. Bob was eight years younger than I was. He probably graduated from BC in or around 1978. Therefore, he was probably at the party that Don Huprich, Stewart Mandel, and I attended at BC in 1977. That hair-raising adventure was described here. Bob died in 2021. His obituary can be read here.

6. I hate to explain the jokes, but it may not be obvious that neither Bill Braucher nor I was paid anything as webmaster. I did get $100 for each Bulletin. They were always around twenty pages.

7. I later learned that Allan was also a Wolverine, but he was nineteen years older than I was. He was shocked to learn that I had been a math major. He died in 2018. His obituary can be found here.

8. Every tournament that held knockouts also scheduled Single-Session Swiss events. They were team events held in the afternoon for players who had been eliminated in the morning session of the knockout. The event was commonly called “Loser Swiss”.

9. Unfortunately, as of 2024 this statement is not true. Someone deleted or moved almost everything that I posted during the ten years that I managed the website. He/she/they did not notify me of their intentions, and I cannot conceive of any reason to do this other than spite or obsessive concern about disk space. However, I also recalled that the first thing that I did in my first professional programming assignment was equally foolish. I removed all comments from a program created by my predecessor. The details can be read here.

10. A csv (comma-separated values) file was a text file in which each element of data in a record was separated from the others by commas or other delineators.

11. Web-based programs are for some reason called scripts. The ones that I wrote for the district were all in the php (personal home page) program language that could be downloaded at no charge.

12. The website committee was eventually cool to the idea of publishing photos. Some members were worried about showing favoritism towards some players. Rich insisted that the criteria for inclusion be very clear. When I explained that I wanted to include anyone who won any strat or flight in any event and that I would send emails to solicit photos from players whom I could not reach at the tournament, he agreed to the idea.

13. Jay eventually became president of the ACBL. He visited the district’s tournament in Nashua when Mark Aquino was district director.

2005-? Wavada.org

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My very own website. Continue reading →

In 2003 Sue and I took the “Best of Italy” tour sponsored by Rick Steves. I then wrote a journal compiled from the notes that I had recorded every day. After I was satisfied with the results I assembled them into a pdf file called “How I spent my Italian vacation” that I shared with other tour members and a few other people. That document is posted here.

The programming tools: During this same period IBM discontinued support for the Net.Data product that I had used to write the software for AxN (introduced here), TSI’s online clearinghouse for insertion orders from advertisers to newspapers. Instead, IBM had agreed to offer the php environment that had been developed by Zend1. I had previously learned about php from Ken Owen (Introduced here). He had told me that I could create and run php programs on my Windows computer for free by downloading WAMP, which stands for Windows (operating system) Apache (HTTP server) MySQL (database) php (scripting language). I downloaded it to my PC, set it up, and used it to write a little problem management system for TSI that was actually used for several years.

I had already learned that in order to do programming for the Internet that accessed a database you really need to know five languages: HTML, JavaScript, Cascading Style Sheets (CSS), SQL, and a scripting language to fit all the pieces together. I had books that documented the first three. I soon discovered that books on php and MySQL were not necessary. The syntax of each was thoroughly documented online, and answers to every question that I had were easily found using google. I never had to ask anyone for help.

The first project: Sue and I had planned for another trip to Italy in 2005. This time we invited our long-time friends Tom and Patti Corcoran to accompany us on another Rick Steves tour, “Village Italy”2. I intended to take notes and assemble them into another journal. This time, however, I wanted to do it a little more professionally. I purchased a Cascio point-and-shoot digital camera, mostly using points from one of my credit cards. Since I wanted to allow others in our tour group to be able to enjoy the journal, I needed to build a website. I knew how to do that on an AS/400, but I wanted projects like this to be independent of the business, and I was not about to buy an AS/400 and try to run it from my house. I wanted someone else to manage the site for me.

I did a little research on the Internet. A company named iPower seemed to offer everything that I needed at a fairly reasonable price. Its tools seemed to be well documented, and, especially for the first few years, the technical support was excellent. My first contract with them was signed in July of 2005. I might have had a free month or two before that.

I decided to name the website Wavada.org. Wavada.com was available, but I had no intention of using the website to make money. I wanted to a place to noodle around with Internet programming (my personal computer, which at the time was a laptop) and a separate place where I could show some of the things that I had developed to the world.

I needed some tools on my PC to let me edit the text and images. I had previously downloaded TextPad, a “shareware” (free but with requests for donations) product that was better at editing text than the program that came with Windows. I purchased a copy of UltraEdit, which could be tailored for use with the color-coded and spaced text of php scripts, and Paint Shop Pro, an inexpensive program for editing image files. My plan was to do all of the development on my PC and, once everything was working, upload everything to Wavada.org using either File Transfer Protocol (FTP) or the File Manager program that iPower provided.

The first journal: My first big project used php to create one web page for each day of the 2005 trip. I created a folder named Images and inside of that folder a folder the trip (VI). Inside the trip folders were folders for each day (VI01, VI02, etc.) and one each for the full-page version of the photos3 and the page (VI00) describing the preparations and the travel day. I later wrote a php script that was included at the top of the code for each trip that. This contained all the common scripts for handling layout and navigation as well as the unique elements such as character sets for foreign words.

A separate php script for each page contained the code necessary to display the page. Most of the necessary functions were stored in a file named JournalFunctions.php. A file named JournalSetup.php contained other settings. These were all “required” on every page. Styles were stored in JournalStyle.css and JournalMenuStyle.css.

For the most part the original design worked fairly well. One difficulty that I had no way to anticipate was that the Unix version on the iPower servers was more sensitive to capitalization than the Windows version. I had to be careful with the file names assigned to images.

Twenty years later I find it astounding to report that I completed all of this within a few months. To each member of the tour group I sent an email that invited them to view the finished product on Wavada.org. Quite a few of them looked at a good portion of the journal and responded that they really liked it.

Other projects: I needed to design a home page. I knew that I wanted to have a huge wave as the background so that people would know how to pronounce the name Wavada. I found a photo of with very high density that depicted a monstrous wave better than I could have even imagined. It was on the Internet, but I don’t remember the location.

iPower offered an incredible array of free features that were associated with the website. The two that I made the heaviest use of were email and WordPress. I only needed to create three or four email accounts, but I made good use of them. I made Mike@Wavada.org my primary email account. Much later I created another account called Yoga (the name of my laptop at the time). Email sent to the Mike account was automatically downloaded to Outlook on my desktop. The Yoga account was not. So, I could send or forward emails from Mike to Yoga for activities (such as ZOOM meetings) that required the laptop.

I also set up an account for Sue, but I don’t think that she ever used it.

The other free feature that I employed a lot was WordPress, the software that I used to make this and hundreds of other blog entries. The oldest object in the WordPress section of Wavada.org is from 2010. However, I don’t think that I made much use of the product until March of 2012. That is the date of the oldest images that I uploaded. I might have written a few earlier blog entries that contained no images. An incredible number of these images—and a few other files—were uploaded during the pandemic and the subsequent months.

At first the home page for Wavada.org simply contained links to the few items that I wanted to allow the public to see. I changed the format dramatically when I discovered a widget that was available in google’s jQuery library. This allowed me to present the table of contents in an attractive tabbed manner.

I wrote a large number of programs concerning the game of bridge (introduced here) for my own use. For a while I maintained a complicated set of programs that I wrote to keep a detailed record of the bidding agreements with my partners. Eventually I decided that this was too much work (as of 2023 I had played with 141 different partners). I also created online programs for displaying an article index for topics covered in the Bridge Bulletin (posted here) and for providing game plans for challenging declarer problems (posted here).

I figured out how to parse the pdf files for hand records from bridge games. I created a database of these hands so that I could establish probabilities to associate with certain bridge situations. For example, I determined that Losing Trick Count4 was more accurate at predicting the number of available tricks at game level or lower than point count that has been modified as suggested by Marty Bergen in his Slam Bidding Made Easier book. However, the opposite was true for higher contracts.

I started to attend Wednesday evening games at the Simsbury Bridge Club in 2004. At some point I created a webpage for the club. It was still in use in 2023. The link is here.

As an adjunct to my job as webmaster I created a database of bridge players throughout North America on Wavada.org for District 25 of the American Contract Bridge League (ACBL). That story has been chronicled here.

I adapted the code for the travel journals to create online pages for each chapter of the book that I wrote on papal history entitled Stupid Pope Tricks. The book is posted here. The story of the Papacy Project that led to its creation is chronicled here. I also posted in the same format Ben 9, my historical first-person novel about Pope Benedict IX, here.

1. In 2023 this product is still offered for the i5 operating system. Zend has been purchased by other companies a few times.

2. The journal for the 2005 tour is posted here.

3. I used the same file names that Cascio provided with the letter b at the end. For later journals I dispensed with the uploading of the smaller versions of the photos and instead uploaded a full-page version of each image and used HTML to specify the size displayed in the journal. I also changed the naming of the images in the daily folder to be meaningful.

4. Losing Trick Count is explained here and elsewhere on the Internet and in print.

2001-2006 TSI: Weekly Partners’ Meetings

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Agendas for meetings. Continue reading →

Between January of 2001 and November of 2006 I met pretty often with Denise Bessette (introduced here), who was by then my partner and VP of Application Development. I found a folder of Microsoft Word files for the agendas that I wrote up for these strategy meetings. Starting in 2003 the meetings became more regular. They occurred on many if not most Wednesdays, the day that I was most likely not to be at a client’s.

We generally ate lunch together at an order-at-the-bar restaurant on the west side of the river. It had picnic tables near a small stream. I can’t remember the name of the place. I took a drive in the area that my memory associated with its location, but I could find no trace of it. I suspect that it closed, and the land was bought by a developer who put it to another use, perhaps condominiums.

The following summaries are mostly in chronological order. Almost every AdDept client is mentioned at some point. Separate blog entries with much more details have been posted for each of them. They can easily be found using the 1948 Project’s master index program, which is available here.

Many items on the agendas are repeated on subsequent agendas. A few of them persist over years. These were issues for which we never found solutions. The most obvious examples were the efforts to find additional uses for AxN that would benefit newspapers and/or advertisers.

By 2001 the nature of and name for AxN1 had been decided. Our focus was on how to roll it out to the AdDept clients and what we could do to make it more attractive both to the advertisers and the newspapers. We also discussed potential support issues and how the new model 170 that TSI had recently purchased could handle the load of handling the traffic from AdDept clients and newspapers. Occasionally we talked about personnel and other business-related matters.

By 2002 the business environment for large department stores had changed dramatically. Before listing the agenda for one of the meetings I wrote, “We need to change our attitude 180 degrees. Previously we had excess demand and were struggling to increase our capacity to meet it. Now we have excess capacity, and our customers are frugal.”

I had used Net.Data2 extensively for AxN. At the time it was the only thing available on the AS/400 that could interact with the database. By 2002, however, IBM was telling people not to use it. However, it was several years before IBM provided an equivalent tool. Java3, which I had studied extensively and had concluded was not suitable for what we wanted to do, was IBM’s solution to everything.

I was surprised to read how uncertain we were about the willingness o AdDept clients to use AxN. The meeting in March mentioned the need for a second installation. Before reading this I was pretty sure that Belk4 was the first, but maybe someone else had used it on a limited basis.

In 2003 Denise and talked a lot about what kind of programming was marketable to our clients. We investigated quite a few products that claimed to make it easier to make native AS/400 programs web-based . We also talked about what features could be added to AxN so that it would be more valuable to advertisers or newspapers. Usually one of the last items on the list was whether we should spend time converting our code from BASIC to RPG or something else.

In May Sue and I took our first vacation in Italy. I wrote a journal about that adventure and posted it here.

The meeting of November 5 was the first mention of Bob Wroblewski, who has been introduced here. The next few agendas mostly consisted of the same items.

In January of 2004 Bob and I flew to California to visit Robinsons-May and Gottschalks. Bob then started enrolling Rob-May’s papers. After that the process of getting newspapers to subscribe to AxN snowballed for several years. At about the same time our long courtship of Dick’s Sporting Goods finally paid off with a contract for AdDept. So, in only two years the outlook for TSI had improved greatly.

In February it occurred to me that there might be one dominant software company for the newspaper business. If we could create an interface with their system, it could advance the AxN project tremendously. However, I later discovered that each paper, if it had anything at all, had developed its own software or paid someone to do it. There was no uniformity. Fortunately I discovered that this was a blind alley before I wasted a lot of time, money, and energy on it.

The agenda for the February 18 meeting made it clear that the AxN project was about to take off. Most of the long-time AdDept users had at least been contacted. Stage Stores was enthusiastic, and they had just acquired another chain named Peebles. Finally, Dick’s Sporting Goods had finally signed the contract to purchase AdDept. To deal with the expected increase in use of the Internet by the newly subscribing newspapers Denise was arranging for installation of a T-1 line from AT&T with the Cox Cable connection as backup.

The March 3 agenda closed with a mention of the NAA, which was the abbreviation for the Newspaper Association of America (changed to News/Media Alliance in 2016). I eventually talked with someone at its headquarters, but I foresaw that it would take a lot of time and effort to build a productive relationship with the organization. It might have been a good project for Doug Pease (introduced here) or Jim Lowe (introduced here), but at that point they were in the rear-view mirror. I never thought that this would have been a good fit for Bob. Besides, he was busy talking to newspapers, or at least soon would be.

It took me a few minutes to decode this entry on the entry for March 24: “Robinsons: Lower price for LANG?” LANG was the Los Angeles Newspaper Group,.5 a company that printed and distributed tabloids in Los Angeles and its suburbs. Advertising for all those papers was managed from one central location. TSI agreed to send them one bill. We treated them like one large paper with several editions.

In April we were waiting for Dick’s to begin the solicitation for AxN before we approached Macy’s West and RadioShack. The April 21 entry contained positive news about Filene’s use of AdDept for accounting, including the monthly closing process. The next week Denise and I discussed the proposed trip to talk with Hecht’s main paper, the Washington Post. I ended up visiting them on May 14. It gave me quite a thrill, but I don’t think that they ever agreed to use AxN. Apparently we also considered a press release about being in business for twenty-five years, but I am pretty sure that we never did it.

The agenda for May 26 poses this question about Filene’s: “Have they made a big mess?” Bon Ton agreed to send letters to its newspapers about AxN.

In June we discussed various methods of emailing claims. I don’t recall that we ever took any action on this. There was ominous news from Federated that they put all quotes on hold. The total number of orders in AxN exceeded 100,000. The June 30 agenda announced that Dick’s was moving into its new building over the subsequent weekend.

The first item on the July 21 agenda was “Denise’s three issues”. I wonder what they were. Item #10C talks about a follow-up meeting with the Washington Post that never happened. The next week’s agenda explained that they did not respond to my email. A second e-mail was sent on August 4. On August 25 (my dad’s eightieth birthday) I called the Director of Advertising Services.

Something distressing was evidently going on at Parisian, but I don’t remember what it was. That disclosure was somewhat offset by the following good news: “RadioShack: 34 active; 39 testing; 22 Macy’s West; 15 L&T; 4 Parisian; 56 other.” RadioShack did one of its four geographic divisions at a time. The last two entries brought up new subjects: “How can we make better use of my time and Lucia’s6?” and “5-year plan”.

The August 4 agenda was the first to mention SQL7. I used SQL for all of the AxN programs, but the AdDept programs mostly created temporary indexed output files that were populated by one program and read by another using IBM’s recommended approach, ISAM (Indexed Sequential Access Method).

Marshall Field’s (introduced here), the last big installation of the May Co. version of the AdDept system, was first mentioned in the agenda for September 8. We were very excited about the meeting scheduled for September 16 at Hecht’s advertising department in Arlington VA. By this time the work for the Peebles installation at Stage Stores was operational enough that we were ready to solicit their newspapers for AxN.

I was serious enough about contacting companies that sold software for ad agencies that I spent $35 to buy the booklet from the AAAA. I questioned whether we should write to each of them to propose an interface with their system and AxN. I don’t remember ever doing so.

The agenda for November 1 mentioned that Field’s used an ad agency for both broadcast and newspaper. My recollection was that they started using AxN almost immediately and dropped Haworth, the agency that bought newspaper space. However, later entries seem to contradict this. The same agenda mentions that TSI was carrying $55,000 in questionable receivables in the last month of its fiscal year.

I never had to make an onsite visit to our AxN client in Guam.

The November 10 agenda mentioned that—after months of foot-dragging—Federated Systems Group was finally going to “cut over” to their new AS/400 system. During this period we were worried about providing support for AxN for Macy’s West’s newspapers in Hawaii and Guam. This was needless. The papers subscribed for years without any problems. This was also the last agenda that included a mention of a press release about TSI’s twenty-fifth anniversary.

A major issue early in the year was how to handle the process for installing changes that Dick’s had forced upon us. There were other issues, too. The first agenda of the year ends with the question: “How can we get this installation on the right track?”

Two minor enhancements to AxN for the advertisers had been completed: custom emails and downloading of email addresses. However, I had apparently given up on the possibility of interfacing with computer systems used by the newspapers. There was also a process for reconciling the orders on AxN with the schedule on AdDept.

By March 10 we had a big programming backlog because of the large number of difficult jobs for Marshall Field’s. Denise controlled this process. I simply asked, “How can I help?” In the same meeting we discussed for the first time what, if any thing, we should do to forestall Macy’s from replacing AdDept with the system known then known as FedAd that had been developed by Burdines. Our contact at Macy’s West stated that “it did not exist”.

At the March 25 meeting we talked about Macy’s East for the first time in many months. For the April 28 and May 4 meetings there is separate agenda for AxN. For some reason I seemed worried about using it at Foley’s and Stage Stores.

The first item on the regular May 4 agenda was one word: “Lucia”. Lucia was able to handle much more challenging projects than our other administrative employees. The problem was trying to come up with things for her to do. Another issue on the same agenda posed some interesting questions:

We never mastered the trick of Cloud Computing.
  1. How could we set ourselves up to manage systems for our small clients? Bon Ton, Gottschalks, Neiman Marcus
    1. IBM (like Federated)?
    2. TSI
      1. Dedicated high-speed line for each user?
      2. On the net?
        1. Telnet? How would they print? Pdf?
        2. VPN: AS/400 to AS/400?
        3. VPN: PC to AS/400?
      3. High availability?
      4. Disaster recovery?
    3. A third party?

We did not spend a great deal of effort on trying to provide “cloud” computing for our customers. It would have involved a great deal of expense and risk. Just seeing that term “disaster recovery?” item gives me the chills.

Later in May Sue and I took our second Italian vacation with our friends Tom and Patti Corcoran. I wrote a journal again, but this time I had a camera. The results are posted here.

The agenda for June 2 began with the surprising news that Chuck Hansen at Marshall Field’s had asked me to back off on AxN. It also mentioned the agenda for a meeting with Macy’s Marketing on 5/17. It probably intended to say “6/17”. The next agenda, dated July 8, only stated, “Follow up with …” I must have forgotten the name (Robin Creen) of the lady with whom I met at Macy’s Corporate Marketing. There is also a reference to Bloomingdale’s. I suspect that this was in response to information from Tom Caputo, who worked with AdDept at both Lord & Taylor and Saks Fifth Avenue, that Bloomies had never taken the FedAd software out of the box.

The July 11 agenda has some detailed information about a proposed newsletter publicizing how AdDept handled inserts. Some of these enhancements were done for Dick’s.

The August 26 agenda has a new and somewhat mysterious major topic called “AdDept ideas”. The two subtopics are “SpooliT8 ($9K) or other Excel” and “Service Bureau”. I think that SpooliT made .csv files out of spooled output files. It may have had a few other features.

Throughout this period there were references to The Oregonian, the major paper in the Portland area that stopped paying invoices for AxN without canceling and never responded to attempts to find out why.

The agenda for September 14 mentions the long letter that I sent to Robin Creen. Its contents are posted here.

The agenda for October 12 had several tantalizing references. It began by stating that IBM’s VPN9 product, which TSI used for communicating through the Internet, with clients’ AS/400s would be activated on the following Saturday. It also reported that a newsletter had been sent out.

Robin Creen topped the October 24 agenda, but there were no details. The second item referred to renewal of iSeries News, a magazine.that catered to the AS/400 community. It had undergone many name changes, and the content had also evolved. We kept all of the back copies in the shelves that in 2023 are in my office. When we closed down the company (details here), I threw all of them away.

The third item was “SBC Contract”. I don’t remember SBC, but I suspect that it was an IBM Business Partner that had sold more systems than we had or had somehow managed to deal directly with IBM. During this period TSI was not allowed to quote or sell any IBM products. We had to go through a Super-VAR.

The fourth item was “Lucia” with no details. The fifth was “AT&T Global: do we need it?”. I am pretty sure that this product allowed me to get my email when I was on the road. In the days before Wi-Fi I had an AT&T product installed on my laptop that allowed me to use a phone line in my hotel room to sign on to AT&T and look at my email.

We must have received an inquiry from Sport Chalet10 a chain of stores in California that was similar to Dick’s. Until I saw this entry again I had completely forgotten about them. Evidently I wrote them a letter and sent them a newsletter, but nothing came of it.

The last agenda for 2005 was dated December 6. The #1 item was the blitz to get an AdDept system for Macy’s South up and running in time for the season that started at the beginning of February. The second item was an inquiry from Circuit City11. This was another dead end.

The “My disk recovery” entry brought back some really bad memories. I think that I recovered everything on my computer’s hard drive, but it was costly and painful. The best part was that I got an external hard drive12 that made it very easy to back everything up.

There are no entries for 2006 until June. I remember being under extreme pressure to bring the two huge AdDept installations at Macy’s South and Marshal Field’s up to speed. Meanwhile we received the crushing news that Macy’s and the May Co. had merged, and Macy’s would be the dominant player.

The agenda for June 13 began with the word Corum. I am pretty sure that it referred to broadcast buying software. Based on the date it was probably associated with Macy’s South.

That agenda also contained a major item that simply stated “Modernizing and marketing AdDept”. We never did find a feasible way to transform the AdDept screens into something that looked modern. We made more marketing attempts after this, but they did not amount to much. This was the peak period for AxN. More than four hundred papers had subscribed. TSI’s administrative person spent a good deal of time printing and mailing invoices and depositing checks from newspapers.

The agenda for October 11 was startlingly different. It mentioned two AS/400 models, a 170 and a 270. My recollection is that we did development and ran the business on the 170, and the 270 was devoted to AxN. It also mentions recruitment. I am not sure whether that referred to the administrative position or programming. The agendas have gotten shorter and shorter.

This agenda also mentioned the C compiler for the 270. Denise was upset at me for even investigating the possibility of converting TSI’s code to C, which was widely used in the Unix world.

In the agenda for October 18 the scary term “Macy’s North” appeared several times. It referred to the company that was formerly called Marshall Field’s. Evidently the marketing (never called “advertising”) department there had never bought into using AxN for insertion orders. They may have still been using Haworth.

“Maintenance” was often mentioned in the agenda for November 1. We probably never charged as much as we could have for the kind of service that we provided our clients. I was evidently still spending quite a bit of time at Belk.

I was surprised to see Circuit City mentioned again on the agenda for November 8. We must have received another phone call. The term “Foley’s project” also appeared. I am pretty sure that that was the code name for the long and frustrating effort that Denise and I undertook to sell the company.

The last agenda that I have was dated July 10, 2007. It contained only four items:

  1. Trip to Macy’s West
  2. 515
  3. Dick’s quotes
  4. Foley’s
Never even a nibble.

Denise and I continued to meet, but not on a formal basis. By then I had almost given up on selling more AdDept systems. There had been so much consolidation in retail that the number of good prospects for the system had shrunk to almost nothing. Nordstrom and Dillard’s would have looked nice on our client list, but it was hard to think of anyone else that was worth pursuing.

We still did quite a bit of custom programming during the next five or six years, but managing the list of open jobs did not require the juggling act that had characterized the previous decade.

The AxN business decreased for a few reasons. The big stores no longer trusted newspaper ads to bring in customers as they once did. Newspaper readership was way down. Some of the AdDept clients outsourced their buying to agencies or media services. That always meant a drop in the number of papers.

I enjoyed those meetings immensely, and I miss them.

1. The history of the development of AxN is posted here. The system design is outlined here. The description of the process by which it was brought to market begins here.

2. Net.Data was a scripting language written by IBM for the AS/400. It was quite popular, but IBM for some reason decided to drop it in favor of the open source scripting language php, which required implementation of the Zend php engine.

3. Java is an object-oriented language that was developed by people at Sun Microsystems. The company released an open-source version. Java was almost the only thing that IBM talked about at the PartnerWorld convention that Denise and I attended in 2000. It is described here. On the AS/400 applications written in Java required a lot more resources than programs written in the native languages. If run on the same box the Java programs were slower, a lot slower.

4. The history of the AdDept installation at Belk is posted here.

5. In 2016 LANG merged with the Orange County Register and a few other papers. The new organization was called the Southern California Newspaper Group. The third item under the Federated topic was “AxN letter to four divisions”. Since “Bloomingdale’s” was the second item it mus refer to Macy’s East, West, South, and Florida (Burdines).

6. Lucia Hagan was TSI’s administrative person during this period. She was introduced here.

7. SQL stands for Structured Query Language. It was invented by IBM, but the company did not endorse its use on the AS/400 until 2004.

8. SpooliT is still on the market in 2023! Its website is here.

9. VPN stands for Virtual Private Network. The Wikipedia entry is here.

10. Sport Chalet was sold to Vestis Retail Group in 2014 and was liquidated in 2016.

11. The sad story of Circuit City ended with its liquidation in 2009.

12. I still have that hard drive in 2023. However, I recently discovered that I no longer can find the cable that was used to attach it to a computer, and the company that made it was no longer in business.

1995-2000 TSI: AdDept Client: Cato Corporation

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Cato: the low-end AdDept client. Continue reading →

Virginia Meyer1, the VP of Advertising at Cato Corporation2, called me one day in early 1995 to ask about the AdDept system. I flew to Charlotte, NC, and made a presentation. Somehow she persuaded the company’s IT department to buy AdDept for her on an AS/400 that they were using for some other purpose. I installed the system in July of 1995. Over two decades later I still do not understand why they bought the AdDept system and used it for five years.

Cato was definitely unlike any other AdDept client. During the first visit Virginia explained that the company had about six hundred stores. They generally ran only one sale per month, and they timed it to start just after welfare checks were likely to be received. This way of thinking was not prevalent at Saks or Neiman Marcus. For a while Cato had left purchasing of broadcast ads to the individual store managers. However, several of them spent their budgets on Christian stations with extremely poor ratings. The advertising department eventually brought the buying in-house.

No Cato stores in Maine or Montana.

Virginia’s motivation for wanting the system was primarily because I said that we could provide her with sales data about the stores. Most of the work that TSI did was to construct an interface with the corporate sales recording system and to produce a report called Volume by Market. Many new fields had to be added to the store table in order to produce it. The one that I remember most vividly was one that designated whether the store was near a military base.

What, you may ask, did this have to do with advertising? Not much, but Virginia had been trying for years to get the IT department to provide her with sales information so that she could tell whether the company was spending its money wisely. The IT people had never addressed the request.

The people: I got to know a few people in the IT department. I remember that we went somewhere for lunch at least a couple of times. Aside from them and Virginia, the only person with whom I worked was Lisa Nutter3, who managed the advertising business office. She was our liaison during her short career at Cato.

Memories of Charlotte: I remember going to Charlotte with Doug Pease, who was introduced here. So, we must have done a demo for them either on their equipment or at IBM. I remember that I was very impressed by the airport in Charlotte (now called Charlotte Douglas International Airport in 2023). It had a very nice selection of restaurants in its central court and a large collection of rocking chairs positioned along the windows. It was a hub for US Air at the time. I could fly there directly from Hartford.

Near the exit from the terminal was a large statue of Queen Charlotte, the wife of King George III, the monarch whose behavior so upset the American colonists. She gave birth to fifteen children. Mecklenburg County was also named after her duchy. I have not researched why she was so popular in this remote corner of North Carolina.

Traveling from the airport to Cato—or anywhere else in Charlotte—required driving on Billy Graham Parkway. I guess that I should not have been surprised that the people and politicians in Charlotte were proud of his legacy as Richard Nixon’s moral compass.

I recall little about the demo or the first meeting. The thing that I do remember is that Doug and I spent most of a day at Carowinds, an amusement park that was on the south side of Charlotte. Actually part of it was in South Carolina. A brick sidewalk marked the boundary. I was not sure at the time whether I had ever been in South Carolina, and so I made certain that I crossed the border at least once.

50 mph.

Doug and I challenged each other to ride on the stand-up roller coaster called Vortex. I won’t say that I really enjoyed the experience, and I would not do it again. However, I am glad that I tried it once. Important note: neither Doug nor I got sick. If you are interested in what it was like, you can watch this video.

We stayed at a Holiday Inn that was at the far end of the parking lot for a strip mall on Woodlawn Road just west of I-77. The primary attraction of the strip mall was The Gentlemen’s Club of Charlotte. I learned that “gentlemen’s club” is a euphemism commonly employed in the South for what northerners would call strip clubs or girlie bars.

I am pretty sure that I stayed in this hotel, which at some point before 2023 was converted into a Holiday Inn Express, for all of my trips to Cato. I did not patronize the GC of C, but I did manage to run a few miles on several evenings in the residential area behind the hotel. The nearby KFC was my primary source of nourishment on most of those evenings. I also liked a Mexican restaurant named Azteca4 near there.

On one of my visits I came across a Cato store in a strip mall. I took a short circuit around the store. I saw enough to know that it was not for me.

Lost but not gone forever.

I ate lunch with the IT guys on a different visit. Somehow I lost my American Express card, the only credit card that I had at the time. I had to cancel it and get a new one. It was a bother, but no one tried to use it.

For some reason I was invited to a meeting at Cato that was attended by the president of the company. His name was, not surprisingly, also Cato. He was not impressive. The other executives at the meeting seemed to need to explain everything to him.

There are still plenty of these.

Epilogue: Early in 2000 I received a phone call from Virginia. She told me that they were canceling the AdDept maintenance contract and the open programming projects. Denise Bessette (introduced here), who by then was TSI’s VP of Product Development, took this news very hard because one of the issues that Virginia mentioned was that some of the open projects had been open for several months. Shortly thereafter Lisa resigned.

I suspected that the company must have instituted austerity procedures. Almost never did a client cancel its maintenance contract and continue to use the AdDept system. In fact, when I started this project, I expected to learn the Cato was no longer in business. Nothing could be further from the truth. According to Wikipedia in 2023 it had 1,372 stores with five logos.

1. Virginia Meyer worked at Cato until 2002, but her influence seemed to vanish in 1999. Her LinkedIn page is here.

2. Despite the fact that Cato has always been a family-run business that was named after its founder, it’s logo is in capital letters, which gave me the impression that it was an acronym.

3. Lisa Nutter’s LinkedIn page is here.

4. A restaurant called Plaza Azteca opened in Enfield, CT, in a location that had already been the home of several failed restaurants. Parking was difficult, and many other restaurants with established clientele were nearby. Sue and I went there once and were not impressed.

It closed after only a few months.I don’t know if it was affiliated with the one in Charlotte.

1995-1996 TSI: AdDept Client: Color Tile

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Short but sweet. Continue reading →

The Color Tile stores had the crooked TILE letters. Tandy Corp. once owned Color Tile as well as the other store pictured here, RadioShack.

Color Tile1 was a chain of small retail stores that was based in Fort Worth TX. In 1995 it had over six hundred stores. The IT Department, which already owned AS/400’s, contacted Doug Pease2 about using AdDept for its advertising department, which was quite small compared to the ones for department stores. Doug and I flew to DFW, rented a car, and drove to Fort Worth to demonstrate the AdDept system and to talk with the employees in the advertising department.

The presentation went very well. I sent them a proposal and a contract. They signed and sent TSI a deposit. Shortly thereafter I flew back to Texas and installed the system on an AS/400 in the company’s data center.

These are the two people from Color Tile in a conference room in Ft. Worth. Doug, whom I cut out of the photo, and I were sitting across from them.

I could find no notes from the time that I spent at Color Tile. I only found the photo at the left when I was looking through my Tandy photos.

Throughout the installation I only worked with a couple of people in Color Tile’s advertising department, and I don’t remember their names. The guy insisted on taking me to lunch at a real Mexican restaurant. He said that he wanted to prove that eating Mexican food need not require spending excess time in the men’s room an hour later. Mexican food never affected me that way, but I definitely enjoyed the meal with him.

The woman was very excited about the progress that had been made in just a few months. However, the company declared bankruptcy in January of 1996 and was liquidated a little more than a year later. Later she was hired by RadioShack (described here) and worked with the AdDept system for several years.

Fortunately, Color Tile owed TSI very little when they entered bankruptcy. In the end the company left all of its vendors high and dry.

1. The retailer Color Tile, Inc. should not be confused with Colortile, a brand of floor covering that was still in existence in 2023. The confusion is enhanced by the fact that Colortile’s signage often splits its name into two words.

2. Much more can be read about Doug here and in most of the entries for AdDept clients.